Alula RE657WF-R User manual

Connect Family
RE657WF Flat Mount Touchpad
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The RE657WF Flat Mount Touchpad is an intuitive interface for controlling
the security system. Designed to cover unsightly marks, the Flat Mount
Touchpad is well suited for takeover situations. It is AC powered and
communicates with the panel wirelessly.
Features
• Vibrant 7” Android™ tablet display
• Provides local control of security and automation
functionality
• Expanded footprint for covering marks left by
pre-existing keypads
• Encrypted, Connect+ and BAT-Connect enabled, battery-backed
Wi-Fi™ connection
Installation Overview for Connect+
1. Conrm the panel has a Wi-Fi DeviceLink card installed.
2. Choose a mounting location.
3. Identify your network and verify signal strength before mounting it permanently.
1. Ensure the panel is powered.
2. Power the Touchpad by applying AC power.
3. Select the “Connect” option to see the available networks. If the “Connect” option is
not available, press “Setup” then “Factory Default”. The Touchpad can be connected
to either the Wi-Fi DeviceLink card or the home router for internet access. (Internet
access allows camera control and the ability to modify users.)
4. Once a network is determined, verify the signal strength. If the signal strength
displayed is less than 35, relocate the Touchpad or Connect+ panel. If neither options
are available, install an RE621 Touchpad Range Extender.
Note: If connecting to a home network router, the Connect+ needs to be connected
to the same network via ethernet. The Touchpad cannot connect to the panel over an
unsecured or open network.
Installing the Wi-Fi DeviceLink Card
• Disconnect the panel’s AC power and backup
battery.
• Install the Wi-Fi DeviceLink card in Slot 2 by
carefully aligning the nylon retention posts and
the 8-pin connector while pushing the card
rmly until all posts are fully seated.
• Reconnect the panel’s AC power and backup
battery.
• Verify the Wi-Fi card LEDs are on.
Slot 2
Backup
Battery
AC Power
Input

Troubleshooting Steps if Enrollment Fails:
• Conrm the panel is disarmed and in wireless enrollment mode. A red light will ash
on the panel if in wireless enrollment mode.
• Check whether the panel is already full. The limit is four Touchpads. To conrm
number of Touchpads connected, log into your account.
• Tap the "Restart" button to try again.
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By default the Touchpad network list will show Connect+ and BAT-Connect access points. To view all
networks in range tap the “Show all networks” button at the bottom of the network list.
4. Mount the Touchpad. Refer to section “Touchpad Mounting” for mounting instructions.
5. Enroll the Touchpad by pressing the enroll button on the side of the panel until it beeps once
and then select the desired network.
Note: If connecting to a home network, enter router credentials at the Touchpad. After a
connection is established, the Touchpad will discover all devices on the network. Select the
desired panel. After selecting the desired panel, the Touchpad will progress through stages of
discovery and authentication. Upon success it will show the DISARMED screen. If the wrong panel
was selected, press the “Restart”button in the side menu.
6. If using cameras or user management features, you must log in to the Alula Cloud as the
account owner. To log in go to Settings and select Touchpad. Enter master code, then select Alula
Cloud. Sign in with Alula Cloud user name and password.
Note: internet access is required.
7. Test the Touchpad by arming and disarming the panel from the Touchpad.

Installation Overview for BAT-Connect
1. Choose a mounting location.
2. Identify your network and verify signal strength before mounting it permanently.
3. Mount the Touchpad. Refer to section “Touchpad Mounting” for mounting instructions.
4. Enroll the Touchpad by pressing the enroll button on the BAT-Connect for 2-3 seconds. Select
your network, then select next. Enter the CRC of the BAT-Connect, which can be found on
the inside cover of the BAT-Connect.The Touchpad will progress through stages of discovery
and authentication. Upon success it will show the DISARMED screen. If the wrong device was
selected, press the “Restart”button in the side menu.
Troubleshooting Steps if Enrollment Fails:
• Conrm the system is disarmed and in wireless enrollment mode. The DeviceLink LED
on the BAT-Connect will ash when in enrollment mode.
• Check whether the panel is already full. The limit is four Touchpads. To conrm
number of Touchpads connected, log into your account.
• Tap the "Restart" button to try again.
BAT - Connect - V
BAT - Connect, M1, VZ
BAT - CONNECT - V
BAT - Connect, M1, VZ
MAC:123456005B14
Date: 19295
Patent Pending
~~
CRC:1234
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1. Ensure the system is powered.
2. Power the Touchpad by applying AC power.
Note: The Touchpad cannot run off panel bus. Existing wiring needs to be moved to the
provided power adapter. For additional details, please refer to Touchpad Mounting section.
3. Select the “Connect” option to see the available networks. If the “Connect” option is
not available, press “Setup” then “Factory Default”. The Touchpad should be directly
connected to the BAT-Connect access point. The Touchpad can access the internet directly
through the BAT-Connect.
Note: Internet access allows camera control and the ability to modify users.
4. Once a network is determined, verify the signal strength. If the signal strength displayed is
less than 35, relocate the Touchpad or BAT-Connect.
Note: in order for the Touchpad to access the internet through the BAT-Connect access
point, the BAT-Connect must be connected via ethernet or Wi-Fi.

5. If using camera or user management features, internet access is required. In order to access
the internet your BAT-Connect must be connected via ethernet or Wi-Fi. In addition you must
log in to the Alula platform using the account owner user name and password. To log in go to
Settings and select Touchpad. Enter master code, then select Alula Cloud.
6. Test the Touchpad by arming and disarming the system from the Touchpad.
Touchpad Mounting
1. Open the enclosure by lifting at the single point with a athead screw driver at the location
shown below.
2. Remove the display by pulling it out of the back plastic.
3. Mount the enclosure to the wall using the screw holes in the enclosure. Insert the wall
anchors prior to securing the screws in place.
Mounting Holes
Display

Power Transformer Power Converter
USB Connector
4. Pull wire from touchpad to AC outlet. If replacing an existing touchpad, existing wiring can
be used; however, new touchpad must be powered by supplied 12V DC power transformer.
Do not power from existing panel.
5. Connect wire to provided power transformer.
NOTE: Power Converter must be powered by supplied 12V DC Power Transformer. Do not
power from existing panel or other power supply.
6. Splice power converter wires to wires pulled from AC outlet.
7. Ensure correct polarity. Red wire must connect to +12V of power transformer.
8. Plug USB connector into the display.
9. Place power converter and excess wire inside the wall.
10. Snap the display into the back plastic (ensure camera is on the left side).
11. Align the front cover and snap into place.
12. Plug in the Power Transformer and ensure the display lights up. If display does not light up,
unplug power transformer and verify wire polarity.
See table below for Max Wire Length
WIRE GAUGE MAXIMUM WIRE LENGTH BETWEEN POWER
TRANSFORMER AND TOUCHPAD
#24 Up to 50 feet
#22 Up to 75 feet
#20 Up to 125 feet
#18 Up to 200 feet
#16 Up to 300 feet
Power Converter
Splice
Power Transformer
Display

Security
• History - shows event history
• Attention - shows all opened, bypassed, or troubled zones. Zones can be bypassed or
activated by pressing the toggle to the right of the zone name.
Cameras
• Cameras - can be viewed directly from the Touchpad. Live view, clips, and event
notications are supported. Doorbell live view will automatically be displayed when
the doorbell button is pressed. Internet access is required.
Scenes
• Create scenes from the Touchpad by clicking the “+ Add” button
• Enable/disable scenes with the toggle button
• Navigate to the edit scene page by selecting an item in the list
• Rename a scene by selecting the name label in the top bar
• Modify the scene by adding/removing triggers and actions
Devices
• Add/Remove Z-Wave®devices using the "+ Add" or "- Remove" buttons in the app
bar
• Lock and unlock Z-Wave door locks
• Turn Z-Wave lights on and off
• Set dimmer level for Z-Wave dimmer switches
• Open and close Z-Wave garage door openers
• Control Z-Wave thermostats
**PLEASE SEE Z-WAVE USER GUIDE FOR ADDITIONAL INFORMATION**
Menu Guide

System
• Panel
• Troubles - shows all system troubles
• Status - shows all status updates
• Touchpad
• Battery - shows battery level and charging information
• Network - shows network the Touchpad is connected to
• Access point MAC
• Wi-Fi signal strength - must not be less than 35
• Response Time
• Wi-Fi channel
• Touchpad Firmware
• Touchpad Hardware
• Updater Firmware
• Serial Number
• FCC/IC information
• Uptime
Settings
• Display
• Brightness - adjust slide bar to change brightness level
• Auto sleep display - when enabled the Touchpad screen will go to sleep after programmed
period of inactivity. When disabled the Touchpad screen will stay on and show the system
overview page.
• Entry wake - when enabled the screen will turn on during entry delay
• Clean screen - ignores touch input on the screen for 30 seconds to allow user to clean the
screen
• Sound - adjust slide bar to change volume level
• Touchpad (must enter code to access)
• Show Favorites - display favorites menu that shows frequently used zones, scenes, and
devices on dashboard
• Show Panics - ability to turn off individual panics (this option can only be viewed when using
installer or dealer code)
• Lock to Dashboard
• When enabled only the dashboard menu can be accessed without an access code
• When disabled no access code is needed to navigate outside of dashboard
• Return to dashboard - species time of inactivity before Touchpad will automatically return
to dashboard
• Dock - specify the items to be displayed in the bottom dock
• Notications - ability to turn on and off notications on the system overview page
• Wi-Fi - connect via Wi-Fi if using cameras and user management features
• Temperature Scale - option for displaying °F or °C
• Alula Cloud - must be logged into Alula Cloud as the account owner to use cameras and
user management features
• Power Off
• Panel (must enter code to access)
• Sensor Chime - enables or disables panel sensor chime mode (only available with Connect+)
• Quick Arm - arm the panel without entering your access code. Access code is still required
to disarm

Statistic Unit GOOD FAIR POOR
Wi-Fi Signal
Strength
dB Over 39 35 to 39 Under 35
Communication
Success Rate
% Over 89 85 to 89 Under 85
Response Time
Average
ms Under 200 200 to 250 Over 250
• Users - manage device users directly from the touchpad (only the account owner can modify
users, internet access is required).
• Keypads - lists the panel’s keypads
• Rename keypads by selecting an item on the list and holding it for 2 seconds
• Communication Test mode
• The Touchpad will begin testing communications and display "TESTING"
• After one minute, the Touchpad will show the result of the test which will be either
"GOOD," "FAIR," OR "POOR"
• If you get a "POOR" test result, try the test again from another location
• The table below lists the thresholds used to determine the outcome of the test
• If any statistic falls in the poor range, the test outcome is "POOR"
• If there are no poor statistics and any statistic is in the fair range, the outcome of the
test is "FAIR"
• If all statistics are in the good range, the outcome of the test is "GOOD"
• Check for updates - this will tell the panel to check for any system updates
• Z-Wave
• Join/Leave Another Z-Wave Network - the panel can be placed into Z-Wave inclusion or
exclusion mode to allow it to join/ leave existing Z-Wave networks.
• Soft Reset - a soft reset will reset the Z-Wave controller software. All Z-Wave devices will
remain enrolled.
• Hard Reset - this action will cause your Connect+ Z-Wave module to be restored back
to the default state. Warning: Performing this action results in all Z-Wave devices being
removed from this Z-Wave controller. To add them back, you will rst need to exclude
them, and then include them again.
**PLEASE SEE Z-WAVE USER GUIDE FOR ADDITIONAL INFORMATION**
• About - lists information about the panel’s installed hardware and software

Statistic Unit GOOD FAIR POOR
Wi-Fi Signal
Strength
dB Over 39 35 to 39 Under 35
Communication
Success Rate
% Over 89 85 to 89 Under 85
Response Time
Average
ms Under 200 200 to 250 Over 250
Home Screen Functions*
Tap or slide to
view Side Menu
Tap to mute beeps
during arm/disarm
action
Tap to view Panic options and then press desired
Panic option for two seconds to trigger
The headline indicates panel status
such as "Disarmed" or "Armed Stay"
Tap one of the arming buttons to arm the
panel
The time zone is
congured online Tap to turn the
Touchpad’s
display off
Tap to view
selected favorite
Zones, Devices,
and Scenes
Tap to disable
entry delay

Hold for two seconds
to trigger police
alarm
Hold for two seconds
to trigger re alarm
Hold for two seconds to trigger
auxiliary alarm
Turn on/off
individual
panics
Panic Functions*
*These features were taken from a Connect+. Your features may differ depending on panel.

Pro Tips
The Touchpad display turns off on its own after specied allotted time of inactivity
(Auto sleep display setting). It will turn back on when the screen is touched, or for some
alarm conditions. The screen can also be turned off manually by pressing "Sleep."
The Touchpad volume can be changed in the Settings screen. The physical volume rocker
switch on the top left side of the Touchpad is not enabled.
The Touchpad can be rebooted by holding the power button on the top left side of the
display for several seconds; however, this should never be required.
To unenroll the Touchpad navigate to the Settings menu and then to the section labeled
"Panel." Put the panel or BAT-Connect into wireless enrollment mode and press the
unenrollment button. Note: The unenrollment button is displayed only when the panel is in
enrollment mode.
When adding display into enclosure, camera should be on the left side.
USB connector
Camera

IC NOTICE
This device complies with Industry Canada license-exempt
RSS standard(s). Operation is subject to the following two
conditions:
(1) This device may not cause interference, and
(2) This device must accept any interference, including
interference that may cause undesired operation of
the device.
Le présent appareil est conforme aux cnr d’Industrie
Canada applicables aux appareils radio exempts de
licence. L’exploitation est autorisée aux deux conditions
suivantes:
(1) L’appareil ne doit pas produire de brouillage, et
(2) L’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
FCC NOTICE
This device complies with Part 15 of the FCC rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference that may be received,
including interference that may cause undesired operation.
Changes or modications not expressly approved by Alula could
void the user’s authority to operate this equipment.
TRADEMARKS
Alula and Connect+ are trademarks owned by Alula Holdings,
LLC.
Z-Wave is a registered trademark of Silicon Labs.
Android is a trademark of Google LLC.
Wi-Fi is a trademark of The Wi-Fi Alliance.
Specications
Physical Specications
Dimensions
Weight
Pilot Hole for Screw into Wood
Pilot Hole for Wall Anchor
Mounting Fasteners
5.39in[13.68cm] x 9.15in[23.23cm] x 0.66in[1.68cm]
1.02lbs [463 grams]
Ø 1/8in [3mm]
Ø 3/16in [4.7mm]
#6 screws & 4 wall anchors [included]
Environmental Specications
Operating Temperature
Maximum Humidity
32°F to 120°F [0°C to 49°C]
85% non-condensing relative humidity
Device Specications
Battery Life
Power Transformer
Input
Output
Part Number
Power Converter
Input
Output
Wireless Range
Screen Resolution
Screen Size
4 hours
100-120V AC, 60Hz, .8A
12V DC, 2.0A
RE012-17
8-22V DC
5V DC, 3A Max
~300 feet in open air
1024 x 600 pixels
7 inches diagonally
Accessories
Wi-Fi DeviceLink RE926RX (only needed for Connect+)
Certications
RE657WF FCC, IC
Specications subject to change without notice
47-0069-00 • Rev B • 2019-11-13
Tech Support Line • (888) 88-ALULA • [phone]
alula.net
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