Alvarado SU5000 User manual

Alvarado Manufacturing Company, Inc.
12660 Colony Street, Chino, CA 91710
Phone: [phone]
Fax: [phone]
[email protected]
www.alvaradomfg.com
PUD3667R1-6
SUPERVISOR 5000
(SU5000)
Optical Turnstile with Bi-directional Motorized Barriers
Installation Instructions

Supervisor 5000 Installation Instructions
Page 2 For assistance: [email protected] [phone] PUD3667R1-6
Contents. ......................................................................................................................................................................... 2
ETL Certication. ............................................................................................................................................................. 2
Safety Precautions. ......................................................................................................................................................... 3
Safety Icons..................................................................................................................................................................... 3
Installation Tools. ............................................................................................................................................................. 4
Uncrating. ........................................................................................................................................................................ 4
Parts List.......................................................................................................................................................................... 4
Introduction...................................................................................................................................................................... 6
Before You Begin............................................................................................................................................................. 8
Slab Requirements. .................................................................................................................................................. 8
Space Requirements. ............................................................................................................................................... 8
Conduit Requirements. ............................................................................................................................................. 9
Electrical Requirements. ........................................................................................................................................... 9
Environmental Requirements.................................................................................................................................... 9
Communication Requirements................................................................................................................................ 10
Internal Card Reader Installation Requirements (Optional). ................................................................................... 10
Barcode Reader Requirements (Optional).............................................................................................................. 10
User Training........................................................................................................................................................... 10
Pre-Installation Checklist. ....................................................................................................................................... 10
Pre-Installation Instructions. ...........................................................................................................................................11
Cabinet Panel Removal. ..........................................................................................................................................11
QA Checkpoint Shim Removal.................................................................................................................................11
Baseplate Installation (Optional). ............................................................................................................................ 12
Installation Instructions.................................................................................................................................................. 13
Anchoring the Turnstile. .......................................................................................................................................... 13
End Cover Installation............................................................................................................................................. 14
Internal Card Reader Installation. ........................................................................................................................... 15
Wiring Instructions......................................................................................................................................................... 16
Primary Power......................................................................................................................................................... 16
Crossover Cable Connection. ................................................................................................................................. 16
I/O Control Board (13-0328 Rev. F). ....................................................................................................................... 17
Conguring Passage Modes. ........................................................................................................................................ 19
Ethernet Communication (Optional). ............................................................................................................................. 21
Barrier Installation.......................................................................................................................................................... 21
Post-Installation Functions Check. ................................................................................................................................ 23
Finish the Installation..................................................................................................................................................... 28
Cabinet Lid Installation............................................................................................................................................ 28
Cabinet Panel Installation. ...................................................................................................................................... 29
Base Cover Installation. .......................................................................................................................................... 29
Post-Installation Checklist. ............................................................................................................................................ 30
Troubleshooting............................................................................................................................................................. 31
Appendix A - Setting the Home Position........................................................................................................................ 32
Appendix B - 36" Single Lane - Plan, Elevation & Footprint Drawing............................................................................ 33
Appendix C - 28" & 36" Baseplate Dimensions. ............................................................................................................ 34
Appendix D - External DC Power Supply Installation (Optional). .................................................................................. 35
Appendix E - Multi-Lane Conduit Requirements. .......................................................................................................... 40
Appendix F - Crossover Cable Connection Diagrams................................................................................................... 41
Revision History............................................................................................................................................................. 42
Contents
This product is fully certied by a nationally recognized testing laboratory to UL 2593 and
CSA C22.2 #247. Unauthorized modication to this product in any way is prohibited.
ETL Certication

Supervisor 5000 Installation Instructions
PUD3667R1-6 For assistance: [email protected] [phone] Page 3
The following symbols are used throughout the manual to highlight important information and
potential risks when installing, servicing or using the turnstiles covered in this manual.
This symbol is used in this manual to warn installers and operators of
potential harm. Please read these instructions very carefully.
This symbol is used in this manual to designate potential conditions that
may pose a risk to pedestrians, personnel, property and equipment. Please
read these instructions very carefully.
NOTE This symbol is used in this manual to designate useful information for the
installer and operator. Please read these instructions.
For questions, please contact Alvarado at [phone], Monday – Friday
7:00am to 4:30pm PST. Please read this manual completely before
installing or operating the purchased product.
Safety Icons
A minimum of two people
is required to complete
the installation of this
product.
The Supervisor 5000 may present a risk to persons and property if it is not installed and/or operated
correctly. This manual must be read in its entirety and all safety and operations information must be
folloed. Note the following precautions:
• For indoor use only.
• Use only skilled individuals to install and service the turnstile.
• DO NOT operate the turnstile if it has been damaged in any manner. If damaged, have the unit repaired or adjusted by a
skilled service person before use.
• DO NOT modify or alter the turnstile.
• Have skilled individuals maintain the turnstile according to a proper maintenance schedule.
• In access control applications, train all personnel that will be using the turnstile in the proper method of operation. In
addition, properly train new users as they are added to the system.
• DO NOT use non-Alvarado parts to repair a damaged turnstile.
• Closely follow the handling instructions for moving or lifting the turnstile during installation.
• Power o󰀨 the turnstile before connecting or disconnecting any communication or power wiring to the turnstile.
• Pour utilisation à l'intérieur seulement.
• Utilisez uniquement des personnes qualiées pour installer et entretenir le tourniquet.
• NE PAS faire fonctionner le tourniquet s'il a été endommagé de quelque façon. S'il est endommagé, faire réparer ou
ajuster l'unité avant l'utilisation par un(e) préposé(e) à l'entretien qualié(e).
• NE PAS modier ou altérer le tourniquet.
• Le tourniquet doit être maintenu selon un calendrier d'entretien adéquat par des personnes qualiées.
• Dans les applications de contrôle d'accès, former tout le personnel qui utilisera le tourniquet selon la bonne méthode de
fonctionnement. De plus, bien former les nouveaux utilisateurs à leur intégration au système.
• NE PAS utiliser des pièces ne provenant pas du Alvarado pour réparer un tourniquet endommagé.
• Suivez strictement les instructions de manutention pour déplacer ou soulever le tourniquet lors de l'installation
• Éteignez le tourniquet avant de brancher ou de débrancher le câblage de communication ou le câblage d'electricité.
• This turnstile can be used by children aged 12 years and above, and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the
turnstile in a safe way and understand the hazards involved. Children shall not play with or around the turnstile.
• The turnstile shall be disconnected from its power source during service and when replacing parts. The turnstile shall be
disconnected from its power source before connecting or disconnecting any communication or other activation/feedback
control wires. If it is not possible that the technician can check from any point to which he has access that the main power
is removed, a disconnection with a locking system in the isolated position shall be provided.
Safety Precautions
CAUTION
WARNING
WARNING

Supervisor 5000 Installation Instructions
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Installation Tools
• Tape Measure
• Chalk Line
• Pencil
• Hammer Drill
• 5/8" Concrete Drill Bit
• Shop Vac
• Hammer
• 3/32" Allen Wrench
• 9/16" Wrench
• Torque Wrench (ft-lbs.)
• Torque Wrench (in-lbs)
• 9/16" Socket
• Level
• 5/32" Allen Wrench
• #2 Phillips Head Screwdriver
• Precision Flat Head Screwdriver
• M4 'Stubby' Allen Wrench
(Supplied)
• Clear RTV Silicone
This product is shipped with all installation hardware and components. If installing a single lane, refer to the Single Lane Parts List
below. For additional lanes, refer to the Center Cabinet Parts List. Make sure that none of these parts are missing and/or damaged
before beginning installation. If parts are missing and/or damaged, please contact Alvarado.
End covers ship taped to the turnstile cabinets.
(Barrier height and width may vary.)
Single Lane Parts List
Concrete Anchor Package:
Hardware:
Cabling:
Software:
Parts List
Uncrating
• ⅜" x 2½" Hex Head Cap Screws (Qty 16)
• Barrier Clamp Bar Screws (Qty 8)
• ⅜" Flat Washers (Qty 16)
• ⅜" x 2" Concrete Anchors (Qty 16)
• Barrier Clamp Bars (Qty 2)
• 8' Crossover Cable (Qty 1)
• File Management CD (Qty 1)
The SU5000 has been packed for shipping to prevent damage to the unit. Two or more installers are required
to unload the SU5000 at the installation site. Once the turnstile cabinets have been placed in the installation
location, carefully remove the protective packing material from the sides of the cabinets.
Master Cabinet
(Qty 1) Slave Cabinet
(Qty 1)
End Covers
(Qty 4)
Barriers
(Qty 2) Cabinet Lids
(Qty 2)
Master Cabinet Base Cover
(Qty 1)
Slave Cabinet Base Cover
(Qty 1)
NOTE

Supervisor 5000 Installation Instructions
PUD3667R1-6 For assistance: [email protected] [phone] Page 5
Center Cabinets are used to create additional lanes for multi-lane congurations. Each additional lane includes the parts below.
Cabling:
• 8' Crossover Cable (Qty 1)
End covers ship taped to the turnstile cabinets. (Barrier height and width may vary.)
Center Cabinet Parts List (Per Center Cabinet)
Concrete Anchor Package:
Hardware:
Parts List (cont.)
• ⅜" x 2½" Hex Head Cap Screw (Qty 8)
• Barrier Clamp Mounting Screws (Qty 8)
• ⅜" Flat Washers (Qty 8)
• ⅜" x 2" Concrete Anchors (Qty 8)
• Removable Barrier Clamps (Qty 2)
Center Cabinet
(Qty 1)
End Covers
(Qty 2)
Barriers
(Qty 2)
Center Cabinet Lid
(Qty 1)
Center Cabinet
Base Cover
(Qty 1)
NOTE

Supervisor 5000 Installation Instructions
Page 6 For assistance: [email protected] [phone] PUD3667R1-6
Introduction
This manual covers the physical installation process for SU5000 Optical Turnstiles. A separate SU5000 User Guide provides
operating instructions and additional information such as conguring turnstiles for bi-directional passage applications and monitoring
outputs. It is highly recommended that both this manual and the SU5000 User Guide be read in their entirety prior to beginning
installation.
There are three types of SU5000 cabinets used to create passage lanes: a master cabinet, a slave cabinet, and a center
(expansion) cabinet. A single passage lane consists of a master cabinet and a slave cabinet [Figure 1A]. The center cabinet is used
to create additional passage lanes with the addition of a single cabinet [Figure 1B].
Each cabinet has an unsecured and secured side. Alvarado follows what we call the “right-hand rule." User status displays and card
readers are always installed on the right-hand side as you enter the turnstile.
SU5000 Cabinets
The center portion of the master cabinet contains the main
turnstile controller, I/O control board, motor and motor control
board, power supply, safety sensor receivers, one moving
barrier, and a power switch located at the base on the secured
side.
The top channel of the master cabinet contains the operational
sensor receivers, a drive system, and a user status display that
communicates lane status to the user. A card reader is normally
installed during installation underneath the lid below the user
status display.
Center cabinets contain both master and slave components.
Center cabinets are extension cabinets used in multi-lane
applications. An unlimited number of center cabinets can be
added.
The center portion of the center cabinet contains the main
turnstile controller, I/O control board, two motors and two
motor control boards, power supply, safety sensors for both
the master and slave side of the center cabinet, two moving
barriers, and a power switch located at the base on the
secured side of the master side.
The top channel of the center cabinet contains master and
slave side operational sensors, two drive systems, and two
user status displays that communicate lane status to the user.
Two card readers are normally installed during installation
underneath the lid below the user status display on both sides
of the center cabinet top channel.
The center portion of the slave cabinet contains a motor and
motor control board, safety sensor transmitters, and one
moving barrier.
The top channel of the slave cabinet contains the operational
sensor transmitters, a drive system, and a user status display
that communicates lane status to the user. A card reader is
normally installed during installation underneath the lid below
the user status display.
Master Cabinet
Center Cabinet (Multi-Lane Conguration)
Slave Cabinet
Fig. 1A Single-Lane Conguration
Multi-Lane Conguration
Fig. 1B
Secured Side
Unsecured Side
Slave
Cabinet Center
Cabinet
Master
Cabinet
Secured
Side
Unsecured Side
Slave
Cabinet Master
Cabinet
Power
Key
Switch
User
Status
Display
User
Status
Display
Power
Key
Switch
Power
Key
Switch
Master
Side
Slave
Side
Entry
Direction
Entry
Direction
Entry
Direction
Exit
Direction
Exit
Direction
Exit
Direction

Supervisor 5000 Installation Instructions
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Passage Lane Width
Fig. 3
36" Passage Lane
28" Passage Lane
36.0
2.0
(51) (51) (432)
(914)
(330)
(711)
2.0
13.0 17.0
28.0
SU5000 barriers come in widths to create 28" or 36" passage lanes [Figure 3].
SU5000 barriers come in low (35"), mid (46") and full (69") heights [Figure 2].
Barrier Height
Barrier Heights
Passage Lane Widths
Fig. 2
Full Height BarrierMid Height Barrier
Low Height Barrier
69.0
(1752)
46.0
(1168)
6.0
6.0 (152)
35.0
(889)
Access Control Integration
Single passage activation and the various other inputs and outputs available to / from the SU5000 are accessed through the I/O
control board located in the master cabinet. The required system input is a voltage-free, momentary dry contact. Outputs are also
provided in this form. In rare cases, depending on the access control system, it may be desirable to utilize isolation relays to ensure
proper system signaling. Additional information on I/O interfacing is provided later in this manual.
For select projects, a TCP/IP interface is available. This interface allows a third party access system to communicate to / from
the SU5000 using a dened TCP/IP command structure. There is an additional charge for implementation and use of the TCP/IP
interface and implementation requires programming e󰀨orts on the part of the access system provider. Instructions pertaining to the
TCP/IP interface is outside the scope of this manual.
There are two types of interfaces to allow an access control system to operate with the SU5000:
Dry Contact
TCP/IP
Network Communication
SU5000 turnstiles are TCP/IP enabled. Running Ethernet cabling to the SU5000 provides a number of benets. (1) It allows
implementation of Alvarado’s TCP/IP control and monitoring software. (2) It allows easy implementation of SU5000 application
software updates and enhancements. If the SU5000s are networked, updates can be installed over the network. (3) Alvarado has
future plans to further develop the TCP/IP capabilities of the SU5000. The benets of this future development can only be realized
if the turnstiles are networked.
6.0 (152) 6.0 (152)

Supervisor 5000 Installation Instructions
Page 8 For assistance: [email protected] [phone] PUD3667R1-6
Before You Begin
Use only skilled technicians for site preparation and installation of the turnstile using Alvarado’s instructions.
Refer to the footprint and plan drawings [Figure 4 & 5] to determine the installation location and conduit requirements for a 28"
single lane. See Appendix B for 36" width.
For ease of installation and service, allow 6" of space between cabinets and walls or other surfaces.
The following slab requirements must be taken into consideration when selecting the installation location:
• A level solid concrete pad with a minimum thickness of 4" (102mm).
• Use full sweep electrical conduit underneath the oor.
• Three separate conduits for primary source power, external data, and the crossover cable must be used.
• Cabinets must be installed plumb with the oor while level and square to each other.
Plan View Elevation View
Footprint Drawing
Fig. 4 28" Single Lane - Plan, Elevation & Footprint Drawing
NOTE
AREA FOR CONDUIT
THRU ALL THRU ALL
13.0
39.1
28.0
52.4
35.0
2.0
6.0
1.9
1.3
1.3
2X
2X
2X
2X
2X 3X .6 .6
(15) (15)
.9
.7
23.4
23.4
6.3 3.3
2.6
0
3.3 6.3
.9
5.8
4.3
(51)
(152)
(48)
(33)
(33)
(23)
0
(18)
(594)
(594)
(160) (84)
(66)
(84) (160)
(23)
(147)
(109)
(330)
(993)
(711)
(1331)
(889)
Slab Requirements
Space Requirements
(889) (1041)
35.0 41.0

Supervisor 5000 Installation Instructions
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Seal the oor area around the conduits running up and
into the cabinets. This will prevent condensation and
debris build-up coming from whatever may be below
the oor.
Environmental Requirements
Conduit Requirements
• DO NOT install the product outdoors. This product is intended for indoor use only.
• DO NOT install the SU5000 where infrared lighting (strobe lights, ash photography, etc.) is in the direct path of the
optical sensors. Interference may a󰀨ect the performance of the turnstile.
The following are suggested operating temperature and humidity ranges for the SU5000:
Operation Non-Operation/Storage
Temperature Range 10-32°C / 50-90°F 0-40°C / 32-104°F
Humidity Range (Non-Condensing) 15% - 85% RH --
Power Supply 110-120 VAC, 60 Hz or 220/240 VAC, 50 Hz
Power Requirements Peak power consumption is 300W per lane with all options installed
Operational Voltage Primary power is stepped down and rectied for low-voltage 24 VDC, 12 VDC,
and 5 VDC operation
Fuse 2.5A (slo-blo) located in the master cabinet
Drive Motor 24 VDC (brushless)
Surge Protection Alvarado suggests the use of surge protection on the high-voltage power line to
further protect electronics
Operating the SU5000 outside the listed temperature and humidity ranges may negatively a󰀨ect turnstile
performance, and could potentially cause damage to the turnstile and void the warranty.
Fig. 5 SU5000 Conduit Lines
NOTE
Electrical Requirements
CAUTION
Symbology Description Conduit Size
Primary
Power**
3/4”
Access Control /
Ethernet
3/4”
Access
Control
3/4”
Crossover
Cable
1.5”
The opening for the conduit in the center of each cabinet
is 6.50” x 2.50” (165mm x 64mm). The three required
conduits MUST t in this area [Figure 5].
For multi-lane conduit requirements, refer to
Appendix E on Page 39.
**If the External DC Power Supply option was ordered,
use this conduit to route 24VDC.
NOTE
NOTE

Supervisor 5000 Installation Instructions
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Communication Requirements
Internal Card Reader Installation Requirements (Optional)
Barcode Reader Requirements (Optional)
User Training
Pre-Installation Checklist
Signal Inputs and Outputs To / From Access Control System
Inputs - Signal inputs from outside systems are wired into the SU5000’s I/O control board. There are two types of input
signals, momentary dry contacts (MDC) and sustained dry contacts (SDC). All input signals must be normally open, voltage-
free, dry contacts, with the exception of the re alarm input, which can be congured (via jumper on the I/O control board) to
accept either a normally open or normally closed sustained contact. MDC’s must be at least 100ms in duration to register.
While the SU5000 can accept signals up to 2 seconds in duration, the suggested MDC input duration is 1 second or less to
support rapid throughput in high volume applications.
Outputs – Signal outputs are available from the SU5000’s I/O control board. Outputs are normally open, voltage-free,
momentary dry contacts. The output signal length is 500ms in duration.
Inability to Provide Specied Inputs - If the access system cannot provide the specied MDCs, isolation relays should be
used. NEVER connect signal lines containing voltage directly to the I/O control board.
Network Communication
A networked PC with Alvarado's TCP/IP control and monitoring software is required. Adhere to IEEE standards for network cabling
requirements.
It is the installer's responsibility to ensure the following steps are completed before beginning the installation.
Card readers or other physical access devices may be installed under the top channel lid on either or both right-hand sides of the
turnstile. Card readers / physical access devices are not supplied by Alvarado. Due to the slim prole of the SU5000, generally only
mullion-sized card readers can be installed inside the cabinet.
The physical dimensions of the card reader cannot exceed: 1.00" H x 1.90" W x 6.50" D (25mm x 48mm x 165mm).
All personnel that will be involved with operating the SU5000 should be trained in the proper method of operation. Detailed
operation instructions are outside the scope of this manual, but can be found in the SU5000 User Guide (also included with the
product). If further training is desired, contact Alvarado for information regarding on-site training services.
At least two weeks prior to shipment, provide Alvarado with sample media of the exact size and type that will be scanned by the
barcode reader. A sample of EVERY type of media that you expect to validate should be provided. Samples provided to Alvarado
must be IDENTICAL (i.e., material, size, color, etc.) to the barcode media that will be used in the application.
Barcode colors and spacing matter in how well the bar codes read. In order for a barcode symbol to be recognized, there must be
an adequate contrast between the dark bars and the light spaces. For best readability, follow the standard color combinations. A
black barcode on a white background is always best.
An optional 1D/2D barcode reader can be factory supplied and installed to either or both right-hand legs of the turnstile. The barcode
reader specications are listed below.
• Imager: Honeywell 3310g Area Imager
• Communication: RS232 Serial
• Optional Communication: Wiegand (Using an RS232 Serial to Wiegand converter)
• Recommended Barcode Symbology: Code128 or Interleaved 2 of 5 for 1D barcodes; DataMatrix for 2D symbology
• Size of Open Scan Area: 2.25" W x 1.00" D (57mm x 25mm)
• Maximum Barcode Reading Area on Card or Pass: 2.00" W x .75" D (51mm x 19mm)
• Maximum Distance of Barcode from Leading Edge of Card or Pass: 1.00" D (22mm)
NOTES
1. All components and hardware to be installed have been unpacked, correctly identied, and moved to the installation location.
2. The turnstile conguration and layout has been conrmed with the site manager.
3. All applicable requirements in the Before Getting Started section have been met.