Amcrest SmartHome User manual

1080P Wi-Fi Video Doorbell
User Manual
V 1.0.0

Table of Contents
Legal Statement.................................................................................................. 2
Important Safeguards and Warnings......................................................... 3
Device Introduction........................................................................................... 4
Physical Installation........................................................................................... 9
Amcrest Smart Home App Setup................................................................ 13
Amcrest Smart Home Cloud......................................................................... 20
MicroSD Card Recording............................................................................... 24
App Settings........................................................................................................ 25
Motion Detection Overview.......................................................................... 27
Events Menu........................................................................................................ 37
Account Menu.................................................................................................... 38
Adding to Blue Iris............................................................................................ 43
Adding to An Amcrest NVR/DVR.............................................................. 44
Adding to Amcrest View Pro........................................................................ 45
.
Technical Specifications................................................................................. 46
Troubleshooting................................................................................................. 47

Legal Statement
Caution: The user is cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does not
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environ-
ment. This equipment should be installed and operated with a minimum distance of 20cm
between a radiator or any part of your body.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
( 1 ) This device may not cause harmful interference, and
( 2 ) This device must accept any interference received, including interterence that may cause
undesired operation.
About This Document
• This document is for reference purposes only. Please refer to the actual product documentation
for more details.
• This document may serve as a reference for other product types whose specific operations will
not be enumerated. Please operate according to actual product specifications.
• Amcrest reserves rights to revise any information in this document at anytime; and the revised
contents will be added to the new version without prior announcement. Some functions of the
product may be slightly different before and after a revision.
• This document includes general practice, installation examples, and technical content that may
be used for your device. Installation of this device may differ based on specific locations.
• Working with electricity can be dangerous if proper safety precautions are not taken. If you are
not comfortable or inexperienced with the tools or process described in this manual, we highly
recommend hiring a licensed electrician to install your device. Amcrest does not assume liabili
ty for any damage that result in improper use or installation of your device.
2

Important Safeguards and Warnings
The following description is the correct application method for the device. Please read the
manual carefully before use to prevent damage or property loss.
Operating Requirements
• Do not place or install the device in an areas of high exposure to direct sunlight or near high
heat generating devices.
• Do not install the device in areas of high humidity, dust, or fuliginous areas.
• The device must be installed horizontally or installed in a stable place that will prevent the
device from falling.
• Do not drip or splash liquids into the device. Do not submerge the device in any liquids.
• Install the device in a well ventilated place free from obstruction.
• Only use the device within rated input and output voltage ranges.
• Ensure the power breaker to the installation source is turned off before installing the device.
• Do not attempt to disassemble or repair the device. If the device is defective, please consult
Amcrest directly for any replacement or repairs.
• Do not transport, use, or store the device in areas that exceed the recommended humidity and
temperature ranges.
Power Requirements
• The device is designed to operate with existing doorbell wiring, transformers, and chime. If the
installation area does not have existing doorbell wiring or suitable voltage, please consult an
electrician to replace or install proper doorbell wiring.
• The device requires 16~24V AC to function. A transformer with 16~30V AC will be suitable to
power the device.
• If a power adapter is being used to power your doorbell, ensure the power supply meets SELV
(safety extra low voltage) requirements and its rated voltage conforms to Limited Power Source
in IEC60950-1. For specific power supply requirements, please refer to the device’s label stick
er.
• This device does not require the use of additional diodes or resistors to function. It is highly
recommended to consult an electrician to establish a proper wired electrical connection for
your doorbell if existing wiring is not available.
3

Device Introduction
What’s Included?
NOTE A 15/64 masonry drill bit will be required if installing
on concrete stucco or brick.
Wi-Fi Doorbell
4 Mounting
Screws
2 Terminal
Screws
Wire Connector 2 Wire Nuts
2 Faceplates Mounting Bracket
Bracket Screw
4 Wall Anchors
Chime Kit
2 Extra Wires
Screwdriver
2 Wire
Extenders
Wire Harness
4

Front Panel
The front panel of the device includes PIR detection sensors, IR lights, camera, microphone, speaker,
indicator light, and a call button.
Indicator Light Description
The indicator light on the front of the device will display specific status details of the device. For a
description of each status please refer to the information provided below.
Solid
Spinning
Nothing
A solid LED indicates that the Wi-Fi doorbell is properly connected to the Wi-Fi
network. If the light on the front is solid no further action needs to be taken and the
doorbell is properly added into the app.
A spinning LED indicates the Wi-Fi doorbell is in setup mode and is currently not
connected to a network. Please follow the installation instructions in the Amcrest
Smart Home app to continue.
If there is no LED on the front of the doorbell check that the terminals on the back of
your doorbell and make sure they are properly connected to the wires and that your
doorbell system meets the necessary power requirements (16 volts AC at 30 VA).
5
PIR sensor
IR Lights
Camera
Speaker
Indicator Light
Call Button
Microphone

Rear Panel
The rear panel of the device includes a microSD card slot, reset/config button, as well as power input
ports which act as a power terminal for your device.
Reset/Config Button
MicroSD Card Slot
Power Input Ports
Reset/Config Button
• The reset/config button will be used to establish an initial connection during setup. When
pressed the device will broadcast a hotspot connection which will be used to connect the
device to the mobile app. A blue spinning light will be represented on the indicator light
located on the front of your device.
• The reset/config button can also be used to factory reset your device. Performing a factory
reset will revert your device back to its original factory settings. To perform a factory reset the
device must be bound and deleted from your Amcrest Smart Home account. To perform a
factory reset, press and hold the reset/config button for 10 seconds and release, allowing the
device to reset. Once reset the indicator light on the front of the device will blink indicating the
device has been reset and ready to connect.
Power Input Ports
The power input ports are used to house the power cables and terminal screws for your device.
The device is compatible with a standard 16~24V AC or 12V~24V DC power adapter. A power
adapter is not included with the doorbell however can be purchased separately, either through
Amcrest or a third party source.
• With an AC 16V~24V power source the device can connect and function with a wired or
wireless chime (mechanical and electrical) using the included Chime Kit. Anything below the
recommended voltage level will result in the system not providing enough voltage to the
chime. This will cause the chime not to function properly with the doorbell. For a brief over
view of the wiring
6

Chime Kit
AC Power
Mechanical Chime
Chime Kit
Electronic Chime
AC Power
Mechanical Chime Wiring Diagram
Electronic Chime Wiring Diagram
Chime Kit
Wireless Chime Wiring Diagram
AC Power
7
For systems using wireless chimes the included Chime Kit is not required. Please see diagrams listed
below for more details.
Wireless Chime

DC Power
8
Bottom
The bottom of the device houses a screw hole and a security screw. These are used to
secure the device to the included mounting bracket during physical installation.
Screw Hole

Physical Installation
9
Before physically installation, please ensure the proper voltage is present in the area you are installing
the device. The voltage at the install sight should range between 16V~24V AC to function. If proper volt-
age is not available, it is highly recommended to contact a licensed electrican to complete the physical
installation of your device.
The Amcrest Wi-Fi video doorbell does not require a chime to function as long as adequate voltage is
being applied to the device. Please note, the Amcrest WiFi doorbell also does not require any special
resistors and/or diodes to function.For more information on how to install your device, please refer to the
information below.
Installing the Chime Kit
The Chime Kit, also known as a power kit, allows the doorbell to sync with your home’s existing chime
system. If you do not have a chime system, the chime kit is not necessary and you can proceed to the
physical installation of your doorbell.
Connect the Wire Harness
If the wire harness does not come preinstalled with the
included wiring. Use a precision screwdriver to open the
terminals on top of the connector and insert the wiring
into the ports. The red and black wires can be placed in
any position inside the connector, and tighten the
screws to secure.
Turn the Circuit Breaker Off
Since we will be working with electrical wiring, make sure to shut off the
power to your doorbell at the electrical breakers of your home to ensure
no power is flowing through the internal doorbell system.
Remove the Cover for Your Chime
Your existing chime may look different depending on if you
have a digital or mechanical chime.
NOTE: A Chime Kit is only needed for
systems with mechanical or electrical chimes.

10
Using the included screwdriver, loosen the screws labeled
“FRONT” & “TRANS”.
Note: Be careful not to detach or remove the existing
wiring.
Connecting the Chime Kit
Slide the connecting wires from the Amcrest
Chime Kit underneath the screws, then retight-
en the screws. It doesn’t mattery which wires
connect to which terminal.
Locate and Loosen the Screws on your Chime
Replace the Chime Cover
Secure the Amcrest Chime Kit using the
included adhesive. If you are using a
mechanical chime, ensure any excess
wiring is clear of all moving parts.

Installing the Wi-Fi Doorbell
Everything you need for the installation of your Amcrest Wi-Fi doorbell is included in the box,
however, a 15/64 masonry drill bit may be required if installing the device on concrete, stucco or
brick.
2. Use the included Philips
head screwdriver to remove
the bracket screw from the
doorbell.
1. Place your fingers in the
indentations on the sides of
the doorbell, simultaneously
pull away and push the
faceplate out.
Remove the Faceplate and Bracket
2. Place the doorbell bracket to fit your exist-
ing doorbell wiring. Then mark the drill holes
with a marker.
3. For Wood, Drywall or Soft Surfaces: Secure the
doorbell bracket to the mounting surface using the
included screwdriver and mounting screws.
For Concrete, Stucco or Brick: Using your previously
marked holes as a guide, drill holes into the mounting
surface using a 15/64 masonry drill bit. Then, insert
wall anchors and secure the mounting brackets using
the included mounting screws.
1. Remove your existing doorbell from the wall
and disconnect the wires. These are the wires we
will be using to install your new Amcrest Wi-Fi
Doorbell.
Installing the Mounting Bracket
11

Connect Doorbell to Existing Wiring
Loosen the terminal screws
located on the back of your
Wi-Fi Doorbell using the included
Phillips head screwdriver. Place
your existing doorbell wiring
underneath the terminal screws,
then re-tighten the terminal
screws to secure the wires.
NOTE To attach the wires,
align the ends of the two
wires, place the wire nut
over the exposed wiring
and twist the wire nut
clockwise to tighten.
NOTE If your existing doorbell wiring
is too short, use the included extra
wires and wire nuts to extend your
wiring. Remove the terminal screws
completely then thread the screws
through the extra wire.
Inserting a MicroSD Card
(Optional)
On the side of the device locate the
MicroSD card slot. Raise the MicroSD
card flap and insert the MicroSD
card, gold pins down. Secure the flap
back to the doorbell.
Feed the wiring back into the wall. Then,
secure the doorbell to the mounting bracket
using the included screwdriver.
Mounting the Doorbell
NOTE Be sure to secure the the doorbell
correctly to the bracket lip, located at the top
at the mounting bracket.
Supports 128GB MicroSD Card (Class
10 or Higher)
128
GB
12

The physical installation is now complete. Turn your breaker back on and the allow the doorbell to power up.
It may take the doorbell up to 2 minutes to fully power up.
Now it’s time to setup the
Amcrest Smart Home App.
To connect your Amcrest Wi-Fi doorbell to your
Android or iOS mobile device, download the
Amcrest Smart Home app and follow the
instructions in the app setup.
Amcrest
Smart Home
T urn the Breaker Back On
13
Amcrest Smart Home App Setup
The Amcrest Smart Home app connects your Amcrest Wi-Fi doorbell to your Android or iOS mobile device ensur-
ing you are always connected to what matters most.
To get the app, search for “Amcrest Smart Home” in the Google Play or App Store and download.
Open the Amcrest Smart Home app and tap on “Register” to register
an account. Log in and click on “Add Device”.
Connecting to the App

14
Scan the QR Code
Scan the QR Code on the back
of the doorbell or manually enter
the serial number for the device
by tapping “Manually enter S/N”.
The serial number can be found
on the serial tag on the back of
the doorbell or on the side panel
of the doorbell box.
Connect to the Hotspot
Remove the protective plastic casing
from the doorbell and press the
reset/config button on the side of the
doorbell to enable the hotspot for
your device. If there is a blue spinning
light on the front of the device, it
means that the device hotspot is
properly turned on.
Tap “Next” to continue. Tap “Yes” to
verify the hotspot has been properly
enabled.
Set a Password
Type in a password you
would like to use and
confirm it. Please use a
combination of letters,
numbers, and symbols
between 8 - 32 characters
long when setting up a
password.
Tap “OK” to continue.
Choose Your Wi-Fi Network
Select your Wi-Fi network from
the Wi-Fi network list. Enter the
password for your home Wi-Fi
network. If you would like to
save this password to the app,
tap on “Save Password”
Tap “Connect” to continue.
Note: If you have chosen the wrong Wi-Fi network and would like to select another Wi-Fi
network for the doorbell to connect with, tap on “Select other network”.
Once connected, the LED indicator
on the front of the doorbell will turn
solid blue. This may take a few
moments but if the LED indicator
continues to spin or the device is
reporting “Wi-Fi password is incor-
rect”. Tap on “Start Over” to try again.
Tap “Next” to continue
Connect to Your Device Name Your Device
Rename your doorbell. A few
examples are provided such
as; Front Door, Back Door,
Office, and can be selected
if needed. After you have
finished naming your device,
tap on the save ( ) icon
to continue.

Chime Settings
Amcrest doorbells can only link
up to one electronic or one
mechanical chime. For more
information on linking a chime,
refer to “Linking a Chime”.
Tap “Next” to continue.
Set the Time and Date
Set “Time Zone” to your current
time zone and set “DST” (Daylight
Savings Time) settings if applica-
ble.
Tap “Next” to continue.
**Tap Start Live View to view the
live feed.
The main screen will be
your devices menu. This is
a menu that will display all
connected devices and
well as quick access to
certain settings for your
doorbell.
Live View
Live View
SETTINGS
Provides access to settings such as motiondetection, doorbell
firmware updates, etc.
MULTIVIEW
Viewmultiple devices on one screen.
TALK
Enables the microphone for two way communication
LISTEN
Enables the speaker for two way communication.
PAN/TILT
Only applicable for Pan/Tile capable devices.
FULL SCREEN
Viewyour feed in full screenmode.
SD/HD
Set the device to standard or high definition resolution.
SNAPSHOT
Manually takea photo.
RECORD
Manually record a video.
15

Linking a Chime
This is only necessary if you have an existing chime system and have installed the chime kit. If you
do not link the chime to the Amcrest Smart Home app, the doorbell will not link with your chime.
To link your doorbell to the chime, open the Amcrest Smart Home app and access your device.
Tap on the settings icon ( ) and tap on “Amcrest Chimes”. In the Amcrest Chimes menu, tap on
“Link Electronic/Mechanical Chime”.
If you are linking the doorbell to a mechanical
chime, tap on ”Mechanical Chime”. If you are
connecting to an electronic or digital chime, tap
on “Electronic Chime”. Tap on the back arrow to
exit.
Answering the Door
When someone is at the door, you can use these features:
ACCEPT
Tap accept to talk to
visitors at the door.
MUTE HANG UP
Mute or unmute
the call.
Hang up to end
or ignore the call.
16

17
Multiview
The multiview option is used to view up to 4 devices simultaneously on the live view screen. To
access the multiview menu, tap on the Multiview icon located on the live view interface.
Tap on the ( + ) icon to begin
adding optional devices to
the live view screen.
Select your device from the
optional channels menu. The
interface can view up to 4
devices simultaneously.
Once added, a blue “Added”
display will be shown next to
the newly added device.
The added devices can now
be viewed simultaneously on
the live view screen. To exit
multiview, tap on the “Single
View” option located on the
live view interface.
Add a Device Select your Device View Your Devices
Talk/Listen
The talk button allows you to activate the microphone on your smartphone device to talk to your
device. The talk button can be used together with the listen button to enable two way audio.
Tap the talk button to
activate the micro-
phone on your smart-
phone. You will hear
audio from the device
on your smartphone.
Tap on the listen
button to activate
the speaker on your
device. This will
enable two way
audio when activat-
ed with the talk
button.

Full Screen
18
The fullscreen option allows you to view a full screen view of the live feed from your device. When in
full screen mode, tap the live view screen to access the live view features for your device. To exit full
screen mode, tap on the back arrow ( < ) to revert the live feed back it its original format.
HD/SD
The HD/SD button will set the live feed for your device in standard definition or high definition.
High definition will set your device to the highest possible resolution, standard definition will
revert the live view resolution to its original factory resolution.
Tap the HD button to set the
live view of your device to high
definition.
Tap on the SD button to revert
the live view of your device
back to standard definition.

19
Manual Snapshot/Record
The snapshot and record button allow you to manually take snapshots or video of the live feed. All
manual snapshots and videos will be stored in the My Saved Files folder located in the Account
section of the Amcrest Smart Home app.
Tap on the Snapshot button
to manually take a snapshot
of the live view screen.
Take a Snapshot
To view the snapshot, use the
back arrow ( < ) to access the
devices menu. Tap on Account
and access the My Saved Files
folder.
My Saved Files View you Photo
Tap on the snapshot
folder icon ( ) to
access snapshots. Tap
on the photo you want
to view in the interface.
Take a Video
Tap on the Record button to
manually take a video of the
live view screen.
To stop the recording, tap
the record button again.
To view the snapshot, use the
back arrow ( < ) to access the
devices menu. Tap on Account
and access the My Saved Files
folder.
My Saved Files View you Video
The interface will
default to the video
folder. Tap on the file
you would like to view
in the interface.