Amcrest IP8M-2899EW-AI User manual

IP8M-2899EW-AI
8MP 4K Outdoor POE+ PTZ AI Speed Dome Camera
User Manual
Version: 1.0.0
November 17th, 2021

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Contents
Welcome ................................................................................................................................................ 3
Overview ................................................................................................................................................ 4
Features ................................................................................................................................................. 4
Connection & Installation ...................................................................................................................... 6
Camera Access Setup ............................................................................................................................. 8
Desktop Access Setup ..........................................................................................................................13
Live ....................................................................................................................................................... 14
Playback ...............................................................................................................................................17
Cloud Storage....................................................................................................................................... 18
Setup .................................................................................................................................................... 18
Camera................................................................................................................................................. 18
Network ...............................................................................................................................................30
PTZ........................................................................................................................................................35
Event .................................................................................................................................................... 36
Storage ................................................................................................................................................. 50
System.................................................................................................................................................. 54
Information ..........................................................................................................................................57
Alarm....................................................................................................................................................58
Logout .................................................................................................................................................. 59

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Welcome
Thank you for purchasing an Amcrest camera!
This user manual is designed to be a reference tool for the installation and operation of your camera.
Here you can find information about the camera’s features, functions, and other important details related to your
device.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information visit: http://amcrest.com/support
To contact Amcrest support, please do one of the following: visit https://amcrest.com/contact
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps
below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
•Never use the default password for your camera. Always ensure that your
password is at least 810 characters long and
contains a combination of lowercase characters, uppercase characters as well as
numbers.
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and
installation of the device.
3．Installation
Handle the device with care. The camera requires a PoE+ connection (802.3at) or a DC 12V/3A power adapter can
be used to power the device.
Note: This is a POE+ powered device. Make sure to use the proper POE+ switch when operating. For more
information on POE+ please go to http://amcrest.com/poeplus
Please ensure the installation surface can handle up to 3x the weight of the camera (6.61lbs.) before installation.
4．Repair Professionals

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All the examination and repair work should be done by qualified service engineers. We are not liable for any
problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc. This product should be transported, stored, and used only in the specified environments as stated
above. Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect
the longevity of the camera’s sensors. Ensure that the camera is in a well-ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly. To clean dust or dirt from the lens, use an air blower or a
microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package
and check to ensure that all the components are present. Contact the retailer that you purchased from, or Amcrest
directly if anything is broken or missing in the package.
Overview
This PTZ camera provides an excellent 4K surveillance solution including optional AI features for advanced
perimeter protection, 25x optical zoom, and other useful features. It uses PoE+ to send power and data via an
Ethernet cable using a PoE switch (sold separately) however can also be powered using a power adapter (12V,
3.0A), and an Ethernet cable if PoE is not an option.
The device can be viewed and used in several different platforms including NVRs, DVRs (if applicable), Amcrest
Surveillance Pro, RTSP software, Blue Iris, Amcrest View Pro (Android/iOS), etc. View recorded events using a
microSD card, Amcrest Cloud, FTP, NAS, or other devices such as an NVR or DVR.
Features
This camera has the following features:
Network Access
The camera can be accessed remotely from a wide variety of internet connected devices, including PCs, Mac, iOS,
and Android devices. It is recommended to connect the camera using a PoE+ connection (PoE switch) however, a
12V, 3.0A power adapter can be used to power the camera if necessary.
Cloud Storage Functionality
Amcrest offers premium cloud storage options to enable long-term storage. Amcrest Cloud also allows the user to
easily locate and view recordings for playback from any internet connected computer or smartphone
(iOS/Android).
Advanced Network Protocol Support
This camera is UPnP compatible and includes functionality for use with DDNS (NO IP), and other protocols to allow
remote and local connection with a large variety of network hardware.

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AI Features
This AI features included with your camera use advanced algorithms to increase the efficiency of your device and
provide more protection for your property. The camera includes features such as, smart motion detection, which
help to reduce false alerts by allowing the camera to only detect when a human or motor vehicle are frame, deep
IVS for advanced perimeter protection, face detection, as well as video metadata options to detect people, non-
motor-vehicles, and motor vehicles.
Device Overview
The diagram below shows the camera’s rear panel.
The images below show the microSD card slot for the camera. The microSD card slot can be found on the board
behind the reset switch:

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Connection & Installation
This section provides information about the connection and installation of the Amcrest Outdoor PTZ camera.
Note: This is a POE+ device and requires a POE+ compatible router/switch to function. For more information on
POE+ visit: http://amcrest.com/poeplus
Installation Guide
Important Notice: Prior to installation ensure that the installation environment can support at least 3 times the
weight of the camera.
Note: THIS CAMERA REQUIRES A POE+ CONNECTION TO OPERATE. PLEASE ENSURE THE DEVICE IS PLUGGED
INTO A POE+ SWITCH OR INJECTOR AND POWERS ON BEFORE INSTALLATION.
When accessing your camera, you will notice a few additional wiring connections associated with the device. These
connections contain a power connection and ground, an Ethernet connection, audio wires, and alarm wiring.
POWER - This connection is optional for this device since the device will draw power via an Ethernet cable (PoE+)
however, the option is there. The camera will require a basic DC 12V/3A power adapter. This wire also has an
optional grounding (EARTH) wire for additional grounding of the unit.
Ethernet Connection - This connection is used to transmit data and transmit PoE+ power to the unit. The unit is
PoE + (802.3at) compatible.
AUDIO - This connection provides two-way audio to the unit. The red wire is for
AUDIO OUT, the white wire is for
AUDIO IN, and the black wire is there to ground the audio.
ALARM - This connection provides alarm in and alarm out features to an external alarm or security system. The
basic overview of these wires are as follows:
Blue
Alarm OUT1
Green
Alarm COM1
Yellow & Green
Alarm Ground
Red
Alarm IN1
Brown
Alarm IN2
MicroSD card Installation
To install a microSD card into your camera, please refer to the step by step guide below.
1. Locate the microSD card slot can be found on the board behind the reset switch.
2. Slide the microSD card into the SD card slot, gold pins down.
3. Gently press the card into place within the slot to click and lock the microSD card into place.
Physical Installation Guide
This installation guide will highlight how to properly install and mount your camera in several different
environments. These environments including wood, masonry (brick /block walls), and cement. Prior to installation,
please ensure that the installation environment can support at least three times the weight of the camera and the
installation bracket.

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Note: There maybe 3 carabiners included with the camera. These carabiners will be used to provide additional
support to the camera after installation. To install, link one carabiner to the mounting bracket then link the third
carabiner to the camera.
The camera will come with proper installation materials such as screws and anchors already, however, if
replacements are needed a 9/16 lag bolt, masonry anchor, cement anchor will be required. Please ensure the
following tools are available and ready for use:
oPower Drill/impact Drill
o9/16 Drill Bit (Masonry)
o9/16 Hex Head Drill Bit
oMarker or Sharpie
oHammer/Impact
oSafety Glasses
o3/16 Allen wrench
o1” Paddle Bit (In-wall Installation)
Note: In-wall installation is when the cables run hidden inside the ceiling or wall.
Wood Installation
1. Using a 3/16 Allen wrench, remove the three security screws from the mounting bracket of the camera to remove
the unit from its base.
2. Using the mounting bracket, mark holes in the appropriate areas you would like to mount the camera.
3. Remove the mounting bracket and using a 1” paddle bit, drill a hole into the center of the surface area.
4. Run the camera wiring through the mounting bracket and to the applied 1” hole created for in-wall installation.
5. Using a 9/16 drill bit, drill additional holes into each marked area to insert the appropriate lag bolt screws.
6. Align the mounting bracket to the drilled holes and place a 5/16 lag bolt into the mounting bracket holes. 7.
Using a 9/16 Hex Head drill bit, drill the lag bolts into the applied holes to secure the camera to the surface area.
8. Secure the camera back to the mounting bracket with the three provided bolts using a 3/16 Allen wrench.
Masonry Installation (Brick/Block)
1. Using a 3/16 Allen wrench, remove the three security screws from the mounting bracket of the camera to remove
the unit from its base.
2. Using the mounting bracket, mark holes in the appropriate areas you would like to mount the camera.
3. Remove the mounting bracket and using a 1” masonry paddle bit, drill a hole into the center of the surface area.
4. Run the camera wiring through the mounting bracket and to the applied 1” hole created for in-wall installation.
5. Using a 9/16 masonry bit, drill a hole into each marked area to insert the appropriate sleeve anchors.
6. Align the mounting bracket to the drilled holes and place the 9/16 sleeve anchors to the mounting bracket.
7. Using a hammer, drive the sleeve anchors into the hole, the tightening torque applied should be roughly 8ft lbs. for
each anchor.
8. Tighten the anchors down to secure and lock the sleeve anchors into the surface area. This should only require
about two to three turns to secure each sleeve anchor into place.
9. Secure the camera back to the mounting bracket with the three provided bolts using a 3/16 Allen wrench.

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Cement Installation
1. Using a 3/16 Allen wrench, remove the three security screws from the mounting bracket to remove the unit
from its base.
2. Using the mounting bracket, mark holes in the appropriate areas you would like to mount the camera.
3. Remove the mounting bracket and using a 1” drill bit, drill a hole into the center of the surface area.
4. Run the camera wiring through the mounting bracket and to the applied 1” hole created for in-wall installation.
5. Using a 9/16 drill bit, drill a hole into each marked area to insert the appropriate concrete anchor screw into
the hole.
6. Align the mounting bracket to the drilled holes and place the 9/16 concrete anchor screw to the mounting
bracket.
7. Using an impact or manual wrench, drive the concrete anchors into the appropriate hole to secure the bracket
to the surface area.
8. Secure the camera back to the mounting bracket with the three provided bolts using a 3/16 Allen wrench.
Camera Access Setup
This section of the guide will provide the user with information on how to setup access to the camera through any
of the following methods.

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Default Username and Password
To login to the system for the first time, use one of the following default username/password combinations. Once
you have successfully logged in, it is highly recommended to change the password for security reasons.
Username: admin
Password: admin
Note: Logging in for the first time will prompt the user to change the password to the admin account.
How to Setup the Camera
To make your experience with your Amcrest camera easy and simple, we have provided multiple ways to set up,
view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your
camera in the way that works best for you.
App Setup
Amcrest cameras can be used on your mobile device using the following apps:
•Amcrest Cloud
•Amcrest View Pro
Both apps are free and available in the App Store and Google Play store. Please note, each app requires an iOS 6.0
or later version. Android will require a 3.0 or later version OS to run these apps.
For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the
screenshots below as updates are released. Below, you will find instructions on how to set up your camera up on
the Amcrest cloud app as well as the Amcrest View Pro app.
Amcrest Cloud App Setup
Amcrest Cloud allows you to access your device from anywhere in the world. Please note, you will need an
Amcrest Cloud account to proceed with Amcrest Cloud app setup. You can register for a cloud account in the
Amcrest Cloud app or from the Amcrest Cloud website at https://amcrest.com/cloud/
•Please make sure your camera is plugged into a power source and your Ethernet cable is connected from the
camera to your router.
•Make sure your camera and mobile device are on the same network during setup.
•To ensure the camera connects to the cloud, a reboot of your camera is recommended. To add your camera
onto the Amcrest Cloud app, follow these steps:
1. Download and open the Amcrest Cloud app from the App Store or Play Store.

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Note: Connect your mobile device to the same network that your camera is on.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
3. Tap on Add Camera
4. Give your camera a name (Ex. Garage, Living Room,
Kitchen, etc.) and tap Next to continue.
5. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number into the Enter camera S/N (serial number)
field. Press Next to continue.
6. If you are adding a new camera that does not have
a set password the app will automatically detect that
a new camera is being added. Tap OK to proceed.