AMT Datasouth Fastmark M4 Series User manual

© April 2014, AMT Datasouth Corp.
Fastmark M4 Series
Portable Direct Thermal Bar Code Printer
User’s Guide
Document # 120424

- ii -
Copyright Declaration
Information in this manual is subject to change without notice and does not represent a
commitment on the part of AMT Datasouth Corporation. No part of this manual may be
reproduced or transmitted in any form by any means, for any purpose other than the
purchaser’s personal use, without the expressed written permission of AMT Datasouth
Corporation.
Trademark Credits:
CG is a registered trademark of Agfa Corporation.
CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation.
Windows is a registered trademark of Microsoft Corporation.
All other trademarks are property of their respective owners.
Regulatory Agency Approvals:
EN 55022/24, IEC 61000-3-3, IEC 61000-3-2
EN 300328, EN 301489
http://www.amtdatasouth.com/support-1/downloads/
EN 60950-1
Part 15B/C

- iii -
Regulatory Statements:
Wichtige Sicherheits-Hinweise
1. Bitte lesen Sie diese Hinweis sorgfältig durch.
2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf.
3. Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie
keine Flüssig-oder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes
Tuch zur Reinigung.
4. Die Netzanschluß-Steckdose soll nahe dem Gerät angebracht und leicht zugänglich
sein.
5. Das Gerät ist vor Feuchtigkeit zu schűtzen.
6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein Kippen
oder Fallen könnte Beschädigungenhervorrufen.
7. Beachten Sie beim Anschluß ans Stromnetz die Anschlußwerte.
8. Dieses Gerät kann bis zu einer Außentemperatur von maximal 40℃betrieben
warden.
Battery safety warning:
DO NOT throw the battery in fire.
DO NOT short circuit the contacts.
DO NOT disassemble the battery.
DO NOT throw the battery in municipal waste.
The symbol of the crossed out wheeled bin indicates that the battery should not be
placed in municipal waste.
CAUTION
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions

- iv -
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/ TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
CAUTION:
Any changes or modifications not expressly approved by the grantee of this device
could void the user's authority to operate the equipment.
RF exposure warning (WiFi)
This equipment must be installed and operated in accordance with provided
instructions and must not be co-located or operating in conjunction with any other
antenna or transmitter. End-users and installers must be providing with antenna
installation instructions and transmitter operating conditions for satisfying RF exposure
compliance.
SAR Value: 0.663 W/kg

- v-
RF exposure warning (For Bluetooth)
The equipment complies with FCC RF exposure limits set forth for an uncontrolled
environment.
The equipment must not be co-located or operating in conjunction with any other
antenna or transmitter.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry Canada (IC)
radio frequency exposure limits. The Wireless Device should be used in such a manner
such that the potential for human contact during normal operation is minimized.
This device has been evaluated for and shown compliant with the IC Specific
Absorption Rate (“SAR”) limits when installed in specific host products operated in
portable exposure conditions. (For WiFi)
This device has also been evaluated and shown compliant with the IC RF Exposure
limits under portable exposure conditions. (antennas are less than 20 cm of a person's
body). (For Bluetooth)
Canada, avis d'Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003
et RSS-210.
Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit
pas causer d'interférence et (2) cet appareil doit accepter toute interférence,
notamment les interférences qui peuvent affecter son fonctionnement
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil de sans fil est inférieure àla limite
d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l’appareil de sans fil
de façon àminimiser les contacts humains lors du fonctionnement normal.
Ce périphérique a été évalué et démontré conforme aux limites SAR (Specific Absorption Rate –Taux
d'absorption spécifique) d'IC lorsqu'il est installé dans des produits hôtes particuliers qui fonctionnent
dans des conditions d'exposition à des appareils portables. (For WiFi)
Ce périphérique a également été évalué et démontré conforme aux limites d'exposition aux RF d'IC
dans des conditions d'exposition à des appareils portables. (les antennes sont moins de 20 cm du
corps d'une personne). (For Bluetooth)

~ 6 ~
User Caution...................................................................................................................8
Packaging.......................................................................................................................9
Unpacking the printer ....................................................................................................................................9
Removing protective material........................................................................................................................9
Introduction..................................................................................................................10
Product ........................................................................................................................................................10
Key features.................................................................................................................................................10
Printer Overview ..........................................................................................................11
Front view....................................................................................................................................................11
Rear view.....................................................................................................................................................12
Operator Controls........................................................................................................13
LED indication and keys..............................................................................................................................13
Setup.............................................................................................................................15
Installing the belt clip and battery................................................................................................................15
Battery charging...........................................................................................................................................16
Connecting the printer interface ..................................................................................................................25
Cable communications ................................................................................................................................25
Wireless communication with Bluetooth......................................................................................................25
Wireless communications with WiFi............................................................................................................26
Environmental case with shoulder strap installation....................................................................................26
Paper core adapter (0.75” ~ 1”) installation.................................................................................................27
Power-ON Utilities........................................................................................................29
Power-ON Utility for standard panel............................................................................................................29
Media sensor calibration..............................................................................................................................29
Printer initialization.......................................................................................................................................30
Self-test and Dump Mode............................................................................................................................30
Power-ON Utility for standard panel............................................................................................................30
Self-test........................................................................................................................................................31
Dump Mode.................................................................................................................................................32
Printer defaults.............................................................................................................................................32
PALTM Print and Program Overview ...........................................................................33
Traditional printing.......................................................................................................................................33
Legacy data stream interpretation...............................................................................................................33
Standalone/downtime applications..............................................................................................................34
Table of Contents

~ 7 ~
Diagnostic Tool............................................................................................................36
Starting diagnostic tool ................................................................................................................................36
Printer functions...........................................................................................................................................37
Setting Bluetooth configuration....................................................................................................................38
Setting WiFi configuration............................................................................................................................39
LCD Menu Function (Optional)...................................................................................40
LCD menu setup..........................................................................................................................................40
Menu icon and functions..............................................................................................................................40
Main menu overview....................................................................................................................................42
Setup ...........................................................................................................................................................43
Printer setup for TSPL2..........................................................................................................................43
Printer setup for ZPL2 ............................................................................................................................45
Sensor....................................................................................................................................................48
Serial communication.............................................................................................................................49
Wireless LAN..........................................................................................................................................50
Bluetooth ................................................................................................................................................50
Date / Time.............................................................................................................................................51
Display....................................................................................................................................................51
File Manager...........................................................................................................................................52
Diagnostics ..................................................................................................................53
Print Configuration.......................................................................................................................................53
Dump Mode.................................................................................................................................................53
Battery .........................................................................................................................................................54
Print Head....................................................................................................................................................54
Language.....................................................................................................................................................54
Service.........................................................................................................................................................54
Troubleshooting...........................................................................................................................................55
Maintenance................................................................................................................................................57
Product Characteristics ..............................................................................................58
Printer specifications ...................................................................................................................................58
Bar code symbologies .................................................................................................................................59
Optional features .........................................................................................................................................59
General........................................................................................................................................................60
Media...........................................................................................................................................................61

~ 8 ~
User Caution
Battery charge takes 5~6 hours
before the first time usage. While
charging the status LED color is
solid amber, fully charged green.
Before connecting or disconnecting
the USB/Serial cable, be sure to turn
off the printer.
Do not connect the printer AC
adaptor to a non-standard power
source. Refer to safety label on
adapter.
Unpack the printer. Make sure that the
printer body and all accessories are
included in the package and no parts are
damaged.
Battery Safety:
DO NOT short circuit the contacts.
DO NOT disassemble the battery.
DO NOT throw the battery in municipal
waste.
Do not use the printer in any location
subject to sudden changes in
temperature, humidity or heat generating
equipment.
Operational safety
CAUTION
Cautions in setting up
CAUTION
Mechanical and electrical repairs
should be conduct by qualified
service personnel.
Refer to the product label (back of the
printer) and verify your power source
exactly meets those requirements.
Do not use this product near heat or
water while utilizing AC power outlet.
Unplug this product from the power
outlet before cleaning.
If the case or cover becomes dirty,
clean it with a soft cloth moistened
with a small quantity of neutral
detergent diluted with water. Never
use a hard cloth or volatile solvent
such as alcohol, thinner, or benzene.
Do not turn off the printer during printing,
as this may lead to a malfunction.
Refer to print adjustments in this manual
before attempting alignments.

~ 9 ~
Packaging
Unpacking the printer
Removing protective material
1. This printer has been specially packaged to withstand damage during
shipping. Please carefully inspect the packaging and printer upon
receipt. Open the carton and remove the printer from bubble wrap.
2. If any parts are missing, please contact the Customer Service
Department of your purchased reseller or distributor.
3. It is recommended to keep packaging materials for future use if needed.
Battery
Belt Clip
Portable Printer
AC Adaptor
Quick Start Guide
CD ROM

~ 10 ~
Introduction
Product
Thank you very much for purchasing your AMT Datasouth bar code printer.
The Fastmark M4 is a, light-weight portable printer efficient for printing quick and
trouble-free labels or receipts on demand. The Fastmark M4 is designed for a
rough life, inside the IP54-rated environmental case to resist dust and water and
with its rubber over-mold design prepared to take up to a five foot fall and keep
printing. These small and light printers can be worn comfortably for a full shift,
without interfering with the user’s tasks. Use USB, Bluetooth, optional 802.11
b/g/n Wireless or serial to connect to a mobile computer or even a smart phone
and produce clear easy-to-read labels or receipts hour after hour.
Applications:
Point of sale
Retail
Healthcare patient safety
Work in process
Distribution
Shipping/ receiving
Compliance labeling
Order fulfillment
Logistics receipts
Ticketing
Key features
IP54 rated protective case to resist dust and water
Plastic design with rubber over-mold construction that withstands
5-foot drop
Ready for EPL, ZPL, CPCL or PAL environments, WinCE Quick-
Link tool & SDK and iOS SDK
Wired & Wireless communications (USB 2.0, RS-232, Bluetooth,
and 802.11 b/g/n)
Linerless media ready
High-speed processor and extensive memory for fast print speeds
of up to 4-inches per second
2-year limited warranty

~ 11 ~
Printer Overview
Front view
1
3
5
2
8
9
10
7
6
4
12
11
13
14
15
1. Power on/off button
2. Feed button
3. Printer status LED indicator
4. Battery status LED indicator
5. Media cover release button
6. Peel-off sensor
7. Print head
8. Transmissive Gap sensor
9. Media holder lock switch
10. Media holder
11. Media cover
12. Reflective Black Mark sensor
13. Platen roller
14. Tear/Peeler bar
15. Peeler module
*The media sensor position (#12) is selectable by factory
adjustment (L/C/R). Default is the center position.

~ 12 ~
Rear view
1. Li-ion battery
2. Belt clip
3. Battery open clasp
4. Shoulder strap hanger
5. External label entrances chute
6. USB interface
7. *Micro SD card socket
8. Power jack
6
5
3
1
2
4
7
8
SD card spec
SD card capacity
Approved SD card manufacturer
V1.0, V1.1
MicroSD 128 MB
Transcend,Panasonic
V1.0, V1.1
MicroSD 256 MB
Transcend,Panasonic
V1.0, V1.1
MicroSD 512 MB
Transcend,Panasonic
V1.0, V1.1
MicroSD 1 GB
Transcend,Panasonic
V2.0 SDHC CLASS 6
MicroSD 4 GB
Transcend
The DOS FAT file system is supported for the SD card.
Folders/files stored in the SD card should be in the 8.3 filename format
*Recommended Micro SD card specifications

~ 13 ~
Operator Controls
LED indication and keys
Function
Keys
LED’s
Status
Indication
- Press and hold for 2-3 seconds to turn on the printer
- Press and hold for 2-3 seconds to turn off the printer
- Ready status: Feed one label
- Printing status: Pause the print job
Full charged
2/3 charged level
1/3 Charged level
Low battery
Battery is charged
Bluetooth device is ready
Bluetooth device is communicating
WiFi device is ready
WiFi device is communicating
Green (solid)
Green (solid)
Green (blinking)
Amber (solid)
Blue (solid)
Blue (blinking)
Blue (solid)
Blue (blinking)
NOTE: WiFi device is optional
Printer is ready
Printer is paused
Printer is downloading data
Media cover is open
Out of memory
No paper
Paper jam
Clean data
Printer busy
Off
Green (Blinking)
Red (solid)
Red (blinking)
Amber (solid)

~ 14 ~
LED indication and keys for LCD
Keys
Function
−Display the printer information
−Button for LCD setting menu
−Enter the printer setting menu
−Button for LCD setting menu
−Press and hold for 2-3 seconds to turn on the printer
−Press and hold for 2-3 seconds to turn off the printer
−Button for LCD setting menu
−Ready status: Feed one label
−Printing status: Pause the print job
−Button for LCD setting menu
LEDs
Status
Indication
Error
Off
Printer is ready
Red (solid)
−Media cover is open
−Out of memory
−Clean data
−Printer is busy
Red (blinking)
−No paper
−Paper jam
Power
Off
Printer power is turned off
Green (solid)
−Printer power is turned on
−Battery is full charged
Green(blinking)
Low battery
Amber (solid)
Battery is charging
LCD
Indication
Printer has been connected with cable
Bluetooth devices have been paired
Wi-Fi device has been connected
XX
Battery capacity %
(optional)

~ 15 ~
Setup
Installing the belt clip and battery
1. Insert the belt clip first.
2.
Insert the left side to
install the battery at the
rear of the printer.
3.
Push the right side of
the battery.
PUSH
Battery safety warning:
DO NOT throw the battery in fire. DO NOT short circuit the contacts.
DO NOT disassemble the battery. DO NOT throw the battery in municipal
waste. The symbol of the crossed out wheeled bin indicates that
the battery should not be placed in municipal waste.

~ 16 ~
Battery charging
It takes 5~6 hours to fully charge the battery before the first time usage. The
lifetime of the battery is 300 times for charge/discharge cycles.
1.
The battery is installed
into the printer.
2.
Open the interface cover
and plug the power cord
to the power jack.
3.
Plug the power cord into
a properly power outlet.
4.
When the battery is
changing, the color of
battery status LED
indicator is solid amber.

~ 17 ~
Loading media
1. Open the printer media
cover by pressing the
media cover release
button.
2. Pull the media holders
apart to fit the label
roll width.
3.
Place the roll (print side
up) between the media
holders and close them
onto the core. Pull paper
past the print head.

~ 18 ~
4.
Press each side of
media cover to close
the media cover and
make sure the
media cover closed
correctly.
Media Calibration:
Calibrate the gap/black mark sensor when changing media. Turn ON the printer and
open/close the media cover. The printer will automatically calibrate.

~ 19 ~
Loading media in Peel-off Mode
1.
Refer to above
Loading Media
section and insert
label roll.
Open/close media
cover to perform
calibration.
2.
Feed one or two
lables from the
printer and
remove the
label(s) from the
liner.
3.
Close the media
cover by pressing
both sides down.
Be sure the cover
is latched on both
sides.

~ 20 ~
4.
Feed the liner through
the module as shown.
5.
Pull liner to remove the
slack.
6.
Move the peeler module to near the peeler bar by pushing each side of
the module. (cover the platen roller).