AMT Datasouth Fastmark M5e User manual

© March 2016 AMT Datasouth Corp.
Fastmark M5e
Thermal Barcode Printer
(Direct & Transfer)
User’s Guide
Document # 121038

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Copyright Declaration
Information in this manual is subject to change without notice and does not represent a
commitment on the part of AMT Datasouth Corporation. No part of this manual may be
reproduced or transmitted in any form by any means, for any purpose other than the
purchaser’s personal use, without the expressed written permission of AMT Datasouth
Corporation.
Trademark credits:
CG is a registered trademark of Agfa Corporation.
CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation.
Windows is a registered trademark of Microsoft Corporation.
All other trademarks are property of their respective owners.
Regulatory statement:
UL 60950-1(2nd Edition)
CSA C22.2 No.60950-1-07
(2nd Edition)
120VAC ~ 60Hz ~ 2.5A
LISTED
I.T.E.
E178707
EN 55022, Class B
EN 55024
EN 60950-1
EN 60950-1
AS/NZS CISPR 22 (Class B)
http://www.amtdatasouth.com/support-1/downloads/
FCC part 15B, Class B
WichtigeSicherheits-Hinweise
1. Bitte lesen Sie diese Hinweis sorgfältig durch.
2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf.
3. Vor jedem Reinigen ist das Gerät vom Stromentz zu
trennen. Verwenden Sie keine Flüssig-oder
Aerosolreiniger. Am besten eignet sich ein angefeuchtetes
Tuch zur Reinigung.
4. Die Netzanschluß-Steckdose soll nahe dem Gerät angebracht und
leicht zugänglich sein.
5. Das Gerät ist vor Feuchtigkeit zu schűtzen.
6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu
achten. Ein Kippen oder Fallen könnte Beschädigungen
hervorrufen.
7. Beachten Sie beim Anschluß ans Stromnetz die Anschlußwerte.
8. Dieses Gerät kann bis zu einer Außentemperatur von maximal
40℃betrieben werden
FCC STATEMENT:
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following
measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician for help.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may cause harmful interference, and (2)
this device must accept any interference
received, including interference that may
cause undesired operation.

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User Caution...................................................................................................................5
Packaging.......................................................................................................................6
Unpacking the printer ....................................................................................................................................6
Removing protective material........................................................................................................................6
Introduction....................................................................................................................7
Product ..........................................................................................................................................................7
Printer Overview ............................................................................................................8
Front view......................................................................................................................................................8
Interior view ...................................................................................................................................................9
Rear view.....................................................................................................................................................10
Operator Controls........................................................................................................11
LED indication..............................................................................................................................................11
Button function.............................................................................................................................................11
Installation....................................................................................................................12
Setting up the printer ...................................................................................................................................12
Open/Closing the top cover.........................................................................................................................13
Loading the ribbon.......................................................................................................................................14
Loading path for ribbon................................................................................................................................16
Loading the media.......................................................................................................................................17
Loading path for media................................................................................................................................19
External label roll installation.......................................................................................................................20
Loading media in Peel-off mode (option) ....................................................................................................22
Loading media with cutter (option) ..............................................................................................................23
PALTM Print and Program overview .............................................................................................................23
Traditional printing.......................................................................................................................................24
Legacy data stream interpretation...............................................................................................................24
Standalone/Downtime applications .............................................................................................................25
Power-on Utilities.........................................................................................................27
Ribbon and Gap/Black Mark sensor calibration ..........................................................................................28
Gap/Black Mark calibration, Self-test and Dump mode...............................................................................29
Self-test........................................................................................................................................................30
Dump mode.................................................................................................................................................31
Printer initialization.......................................................................................................................................32
Setting Black Mark sensing + calibration.....................................................................................................33
Setting Gap sensing + calibration................................................................................................................33
Skip AUTO.BAS...........................................................................................................................................34
Table of Contents

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LCD Menu Function.....................................................................................................35
Entering the menu .......................................................................................................................................35
Main menu overview....................................................................................................................................36
TSPL2..........................................................................................................................................................37
ZPL2 ............................................................................................................................................................39
Sensors........................................................................................................................................................42
Interface.......................................................................................................................................................43
Ethernet.......................................................................................................................................................44
Bluetooth......................................................................................................................................................45
WiFi..............................................................................................................................................................45
File Manager................................................................................................................................................46
Diagnostics..................................................................................................................................................47
Advanced.....................................................................................................................................................50
Service.........................................................................................................................................................51
Diagnostic Tool............................................................................................................52
Starting Diagnostic Tool ..............................................................................................................................52
Using Printer Function.................................................................................................................................53
Setting Ethernet by diagnostic utility............................................................................................................53
Using USB interface to setup Ethernet interface.........................................................................................54
Using RS-232 interface to setup Ethernet interface....................................................................................55
Using Ethernet interface to setup Ethernet interface...................................................................................56
Troubleshooting...........................................................................................................58
Common problems ......................................................................................................................................58
Maintenance.................................................................................................................62
Tools and methods......................................................................................................................................62
Product Specifications................................................................................................63
Standard features........................................................................................................................................63
Bar code symbologies & graphics ...............................................................................................................64
Printer optional features ..............................................................................................................................65
General specifications .................................................................................................................................66
Print specifications.......................................................................................................................................66
Ribbon specifications...................................................................................................................................67
Media specifications ....................................................................................................................................67
Table of Contents

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User Caution
Any changes or modifications not
expressly approved by the grantee
of this device could void the user's
authority to operate the equipment.
Before connecting or disconnecting
the interface cable, be sure to turn
off the printer.
Hazardous moving parts in cutter
module. Keep finger(s) and other
body parts away.
Unpack the printer. Make sure that the
printer body and all accessories are
included in the package and no parts are
damaged.
Do not use the printer in a location
exposed to direct sunlight or close to a
heater or other heat generating
equipment.
Place the printer on a rigid, horizontal
base in a location that is free of vibration.
Operational safety
CAUTION
Cautions in setting up
ATTENTION
Mechanical and electrical repairs
should be conducted by qualified
service personnel.
Refer to the product label (bottom of
printer) and verify your power source
exactly meets those requirements.
Do not use this product near heat or
water.
Unplug this product from the power
outlet before cleaning.
The main circuit board includes real
time clock feature and has lithium
battery CR2032 installed. Risk of
explosion if battery is replaced by an
incorrect type. Dispose of used
batteries according to the
manufacturer instructions.
Do not turn off the printer during printing,
as this may lead to a malfunction.
Refer to print adjustments in this manual
before attempting alignments.
“VORSICHT”
Explosionsgefahr bei unsachgemäßen Austaush der Batterie. Ersatz nur durch denselben oder einem
vom Hersteller empfohlenem ähnlichen Typ. Entsorgung gebrauchter Batterien nach Angabren des
Herstellers.
Any changes or modifications not expressly approved by the grantee of this device could void the
user's authority to operate the equipment.

- 6-
Packaging
Unpacking the printer
Removing protective material
1. Open the packing box, remove the printer. Open right cover and remove
foam block from printhead assembly. Remove paper between printhead
and platen.
2. If any parts are missing, please contact the Customer Service
Department of your purchased reseller or distributor.
3. It is recommended to keep packaging materials for future use if needed.
CD ROM
M5e Printer
USB Cable
AC Power Cord
Power Adapter
Quick Start Guide

- 7-
Introduction
Product
Thank you for purchasing your AMT Datasouth bar code printer.
The Fastmark M5e series of thermal transfer desktop barcode printer, label printer
with its new, smaller footprint, offers the high performance that customers have
come to expect from AMT Datasouth. Durable, reliable and fast, the Fastmark
M5e generates 4-inch-wide labels, tags or receipts at up to 6 ips (203dpi), 4 ips
(300dpi) offering a price performance combination that is unmatched by other
desktop thermal barcode printers on the market.
The moveable sensor design can accept a wide range of label media. All of the
most frequently used bar code formats are included. Fonts and bar codes can be
printed in any one of the four directions.
Applications:
Healthcare patient safety
Work in process
Distribution
Shipping/ receiving
Electronics labeling
Compliance labeling
Order fulfillment
Distribution
Ticketing

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Printer Overview
Front view
1
2
4
5
6
3
7
8
9
1. LCD display 6. Ribbon access cover
2. Menu button 7. Top cover lever
3. Feed button 8. *SD card socket
4. LED indicator 9. Paper exit chute
5. Navigation button
SD card spec
SD card capacity
Approved SD card manufacturer
V2.0 SDHC CLASS 4
2 GB
Transcend
V2.0 SDHC CLASS 4
8 GB
SanDisk
V3.0 CLASS 10 UHS
16 GB
SanDisk
V3.0 CLASS 10 UHS
32 MB
Transcend
V2.0 SDHC CLASS 4
microSD 4GB
Transcend

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Interior view
1
2
3
4
5
6
7
8
9
10
11
12
13
1. Ribbon rewind hub 8. Ribbon supply hub
2. Ribbon rewind gear 9. Top cover support
3. Gap sensor (receiver) 10. Media guide adjustment button
4. Media holder 11. Media guides
5. Media holder locking switch 12. Black mark sensor
6. Gap sensor (transmitter) 13. Platen roller
7. Print head

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Rear view
1
2
3
4
5
6
7
1. Ethernet interface
2. USB interface
3. USB host interface
4. RS-232C interface
5. Power jack socket
6. Power switch
7. External label entrance chute
The interface picture here is for reference only. Please refer
to theproduct specification for the interfaces availability.