AMX Metreau Entry Communicator with Display... Parts list manual

Operation/Reference Guide
Voice and Video Communication Systems
Metreau™Entry Communicators
MET-ECOM Metreau Entry Communicator
MET-ECOM-D Metreau Entry Communicator with Display
Last Revised: 12/04/2008

AMX Limited Warranty and Disclaimer
This Limited Warranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partner which
include AMX Dealers, Distributors, VIP’s or other AMX authorized entity.
AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) years from the date of
purchase, with the following exceptions:
• Electroluminescent and LCD Control Panels are warranted for three (3) years, except for the display and touch overlay
components are warranted for a period of one (1) year.
• Disk drive mechanisms, pan/tilt heads, power supplies, and MX Series products are warranted for a period of one (1) year.
• AMX lighting products are guaranteed to switch on and off any load that is properly connected to our lighting products, as long
as the AMX lighting products are under warranty. AMX also guarantees the control of dimmable loads that are properly
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combinations of dimmers, lamps and ballasts or transformers.
• AMX software is warranted for a period of ninety (90) days.
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• AMX AutoPatch Epica, Modula, Modula Series4, Modula CatPro Series and 8Y-3000 product models will be free of defects in
materials and manufacture at the time of sale and will remain in good working order for a period of three (3) years following the
date of the original sales invoice from AMX. The three-year warranty period will be extended to the life of the product (Limited
Lifetime Warranty) if the warranty card is filled out by the dealer and/or end user and returned to AMX so that AMX receives it
within thirty (30) days of the installation of equipment but no later than six (6) months from original AMX sales invoice date. The
life of the product extends until five (5) years after AMX ceases manufacturing the product model. The Limited Lifetime Warranty
applies to products in their original installation only. If a product is moved to a different installation, the Limited Lifetime Warranty
will no longer apply, and the product warranty will instead be the three (3) year Limited Warranty.
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Table of Contents
i
Metreau Entry Communicators
Table of Contents
Metreau Entry Communicators ...........................................................................1
Overview .................................................................................................................. 1
Front Components .......................................................................................................... 2
Rear Components............................................................................................................ 3
Product Specifications - MET-ECOM ........................................................................ 3
Product Specifications - MET-ECOM-D .................................................................... 5
Positioning the Camera ......................................................................................7
Overview .................................................................................................................. 7
Camera Viewing Angle Adjustment ................................................................................ 7
Wiring and Connections .....................................................................................9
Overview .................................................................................................................. 9
Rear Panel Connectors.............................................................................................. 9
Ethernet 10/100 Base-T RJ-45 Wiring Configuration.............................................. 10
PoE (Power Over Ethernet) ........................................................................................... 10
Input/Output (I/O) Port: Connections and Wiring................................................... 11
Connecting The Device via I/O...................................................................................... 11
Relay Port: Connections and Wiring ....................................................................... 11
Ferrite Installation (Required) ................................................................................. 12
System Diagram ............................................................................................................ 13
System Diagram - Intercom ........................................................................................... 13
Mounting and Installation .................................................................................15
MET-ECOM / MET-ECOM-D Installation Overview ................................................. 15
Dimensions ............................................................................................................. 15
Mounting Specifications ......................................................................................... 16
Front View .................................................................................................................... 16
Side Views .................................................................................................................... 17
Top View ...................................................................................................................... 17
Typical Installation (Without Expansion Clips) ............................................................... 18
Installing the Wall Box Without the Use of Tabs ........................................................... 20
Wall Surface Installation (Using Expansion Clips) .......................................................... 21
Installing Into a Flat Surface Using Mounting Screws.................................................... 23
Removing the Device From the Wall ............................................................................. 24
Using the Optional Surface Mount Box .................................................................. 25
Included in the Kit ......................................................................................................... 25
Surface Mount Box Specifications ................................................................................. 26
Ferrite Installation (Required)........................................................................................ 27

ii Metreau Entry Communicators
Table of Contents
Installing the Metreau Entry Communicator.................................................................. 27
Using Zero Configuration .................................................................................29
Overview ................................................................................................................ 29
Bonjour (Zero-Configuration) Client........................................................................ 29
Connecting In a Network With a DHCP Server ....................................................... 29
Connecting In a Network Without a DHCP Server.................................................. 30
Using the Configuration Manager ....................................................................33
Overview ................................................................................................................ 33
Command Buttons......................................................................................................... 34
Accessing the Configuration Manager .......................................................................... 34
Summary of <Device> Settings Page...................................................................... 35
Checking the Firmware Version..................................................................................... 36
Determining the IP settings of the Metreau Entry Communicator ................................ 36
Rebooting the Device.................................................................................................... 36
Configuration Page................................................................................................. 37
Configuration Page - Network IP Settings Tab.............................................................. 37
Setting the IP Address .................................................................................................. 38
Setting the DNS Address .............................................................................................. 38
Configuration Page - NetLinx Settings Tab ................................................................... 39
Setting the ICSP Connection to the NetLinx Master ..................................................... 39
Configuration Page - User Settings Tab ........................................................................ 40
Setting a New Username and Password........................................................................ 40
Device Utilities Page ............................................................................................... 41
Image File Requirements............................................................................................... 42
Creating Display Images ......................................................................................... 42
Creating Dynamic Images ....................................................................................... 44
TPDesign4 - Resource Manager..................................................................................... 44
Creating a New Dynamic Image .................................................................................... 45
Uploading a Display Image To The Device .................................................................... 46
Deleting a Display Image From the Device ................................................................... 46
Audio/Video Page................................................................................................... 47
Audio/Video Page - Audio Settings Tab........................................................................ 47
Setting Device Audio .................................................................................................... 47
Audio/Video Page - Video Settings Tab ........................................................................ 48
Setting Device Video..................................................................................................... 49
Audio/Video Page - Display Settings Tab...................................................................... 49
Setting the Display Settings On The Device.................................................................. 50

Table of Contents
iii
Metreau Entry Communicators
Programming ....................................................................................................51
Overview ................................................................................................................ 51
SEND_COMMANDs ................................................................................................ 51
Touch Panel Intercom Commands ................................................................................. 51
RTP, RTCP Video and Audio Streaming Commands ...................................................... 53
Face Plate LED Commands............................................................................................ 55
Camera Commands ....................................................................................................... 56
LCD Commands............................................................................................................. 58
I/O Commands .............................................................................................................. 60
System Commands ........................................................................................................ 60
Upgrading Firmware............................................................................................... 62
Before beginning the Upgrade process ........................................................................ 62
Upgrading Firmware via an IP Address................................................................... 62
Preparing the Master for communication via an IP ....................................................... 62
Verifying and Upgrading the device firmware via an IP ................................................ 63
Using the NetLinx Module ................................................................................65
Overview ................................................................................................................ 65
Incorporating an Intercom Panel Into Your NetLinx System ................................... 65
Panel Intercom Configuration ................................................................................. 65
Intercom Setup.............................................................................................................. 65
Setting the Intercom Session Timeout .......................................................................... 66
Setting Intercom Auto Answer...................................................................................... 66
Door Setup.................................................................................................................... 67
Disabling All Doorbells.................................................................................................. 67
Door Chime Setup......................................................................................................... 68
Assigning a Chime To a Doorbell .................................................................................. 68
Advanced Setup ............................................................................................................ 69
Allowing a Panel To Be Monitored................................................................................ 69
Allowing a Panel To Monitor......................................................................................... 70
Naming a panel ............................................................................................................. 70
Answering an incoming Intercom call............................................................................ 70
Answering an Incoming Doorbell Call ........................................................................... 71
Someone At The Door Page ................................................................................... 71
Ending a Doorbell Call .................................................................................................. 72
Creating Intercom Pages ........................................................................................ 72
Advanced Setup page .................................................................................................. 72
Door Chime Setup page ............................................................................................... 73
Door Setup page .......................................................................................................... 73
Intercom Demo page .................................................................................................... 74

iv Metreau Entry Communicators
Table of Contents
Setup page.................................................................................................................... 76
Someone At The Door page ......................................................................................... 77
Creating Popup Pages ............................................................................................ 78
Door Answer Call popup page ..................................................................................... 78
Doorbell Adjustments popup page .............................................................................. 78
Intercom Answer Call popup page ............................................................................... 79
More Time popup page ................................................................................................ 80

Metreau Entry Communicators
1
Metreau Entry Communicators
Metreau Entry Communicators
Overview
The Metreau Entry Communicators (FIG. 1) can be placed at entry points of homes, condos and hotels to
provide audio/video communications with anyone at a door or gate - all over IP. Any AMX Modero
intercom-enabled touch panel can interface with the Entry Communicator and allow residents to open
doors, gates and more.
There are two variations within the Metreau Entry Communicator device family:
 MET-ECOM Metreau Entry Communicator (FG2180-01-cc). The MET-ECOM is suitable
for installation in exterior environments.
 MET-ECOM-D Metreau Entry Communicator with Display (FG2180-05-cc). The
MET-ECOM-D is suitable for installation in interior or protected environments.
Both types of Metreau Entry Communicator are available in several popular colors, as indicated by the
"-cc" suffix in the product nomenclatures. Color options include:
 Black
 White
 Polished Brass
 Antique Brass
 Stainless Steel
 Brushed Pewter
For a listing of colors by FG# for both types of Metreau Entry Communicators refer to the Product
Specifications tables later in this section.
FIG. 1 Metreau Entry Communicators

Metreau Entry Communicators
2Metreau Entry Communicators
Front Components
The front components of the Metreau Entry Communicators are indicated in FIG. 2:
FIG. 2 Metreau Entry Communicators - Front Components
Pushbutton (Doorbell)
Speaker
OLED display (MET-ECOM-D only)
Video Camera
Microphone
Dual Color LED Status Bar

Metreau Entry Communicators
3
Metreau Entry Communicators
Rear Components
The rear components of the Metreau Entry Communicators are indicated in FIG. 3:
Product Specifications - MET-ECOM
FIG. 3 Metreau Entry Communicators - Rear Components
MET-ECOM Specifications
Power: • PoE powered – no local Power Supply needed
• IEEE 802.3af Compliant
Front Panel Components: • Integrated Color Video Camera
• Speaker
• Dual Color LED Status Bar: (Yellow/ Red) can be used to provide feedback,
to attract attention for action, or as general indicator.
• Pushbutton (Doorbell)
• Microphone
Integrated Color Video Camera: • QVGA 320x240
• Supports Motion JPEG (MJPEG) and H.263 codecs.
• Viewing Angle: 42°
Speaker: • 8 Ohm, 2W
• 80dB SPL (sound pressure level at 1 meter)
• Meets G.711 sound standard
Camera Viewing Angle Adjustment
Ethernet Connection
2 Multi-Purpose I/Os (5V)
2 Low Voltage Relays (1A Contact)
Mounting Slots
(2 on each side)
Mounting Clip
ID/Reset pushbutton
STATUS (green LED)

Metreau Entry Communicators
4Metreau Entry Communicators
MET-ECOM Specifications (Cont.)
Microphone: • -40 dB sensitivity, built-in echo cancellation (telephone quality)
• Full duplex communication
• VoIP Telephony
Rear Panel Components: • Camera Viewing Angle Adjustment
• Ethernet Port - 10/100 Ethernet with PoE. LEDs show communication
activity, connection status, speeds, and mode information:
SPD (speed) - Green LED lights On when the connection speed is 100
Mbps and turns Off when the speed is 10 Mbps.
L/A (link/activity) - Orange LED lights On when the Ethernet cables are
connected and terminated correctly, and blinks when receiving Ethernet
data packets.
• ID/Reset pushbutton: Push to set the NetLinx ID (Device only) assignment
for the device. Push and hold for at least 10 seconds to reset to factory
default settings.
• Status LED: Green LED provides an indication of both the system status
and communication status with the target Master. 1 blink every 5 seconds
indicates there is currently active communication between the Metreau unit
and a target Master.
• 2 Multi-Purpose I/Os (5V): 2-channel binary I/O ports for contact closure
with each input being capable of voltage sensing. Input format is software
selectable with interactive power sensing for IR ports.
• 2 Low Voltage Relays (1A contact): 2-channel single-pole single throw
relay ports with each relay being independently controlled and supporting
up to 2 independent external relay devices.
Dimensions (HWD): • 5.364” x 3.594” x 1.559”
• 13.62 cm x 9.13 cm x 3.96 cm
Note: Refer to the Mounting Specifications section on page 16 for mounting
dimensions.
Weight: 0.90 lbs (0.408 kg)
Operating Environment: -22° to 140° F (-30° to 60° C)
Mounting: • The MET-ECOM is installed in one of two ways:
• 4 screws for hard surface mounting
• 2 expansion clips for pressure mounting
Colors Available: • Black MET-ECOM-BK (FG2180-01-BK)
• White MET-ECOM-WH (FG2180-01-WH)
• Polished Brass MET-ECOM-PB (FG2180-01-PB)
• Antique Brass MET-ECOM-AB (FG2180-01-AB)
• Stainless Steel MET-ECOM-SS (FG2180-01-SS)
• Brushed Pewter MET-ECOM-BP (FG2180-01-BP)
Included Accessories: • Installation Kit (FG039-12) - includes front mount flange, 4 installation
screws (#4-40 x 3.12), 2 Phoenix connectors (female, 3.5mm) and a
Ferrite clip.
Other AMX Equipment: • PS-POE-AF Power-over-Ethernet (PoE) power supply (FG423-80)
• NXA-ENET24 Managed Ethernet Switch (FG2178-60)
• NXA-ENET24PoE Managed Ethernet Switch, Power Over Ethernet
(FG2178-61)
• Conduit Box Assembly (FG039-12)
• CB-MET-ECOMS Surface Mount Box (FG039-14-S/B)
Certifications: • FCC Class B
•CE
• IEC60950
•RoHS

Metreau Entry Communicators
5
Metreau Entry Communicators
Product Specifications - MET-ECOM-D
MET-ECOM-D Specifications
Power: • PoE powered – no local Power Supply needed
• IEEE 802.3af Compliant
Front Panel Components: • OLED Display
• Integrated Color Video Camera
• Speaker
• Dual Color LED Status Bar: (Yellow/ Red) can be used to provide feedback,
to attract attention for action, or as general indicator.
• Pushbutton (Doorbell)
• Microphone
OLED Display: • 4-bit Gray Scale
• 1.6” Diagonal Display
• 180° Viewing Angle
• 2000:1 Contrast Ratio
• Unit stores up to 50 .bmp images
Integrated Color Video Camera: • QVGA 320x240
• Supports Motion JPEG (MJPEG) and H.263 codecs.
• Viewing Angle: 42°
Speaker: • 8 Ohm, 2W
• 80dB SPL (sound pressure level at 1 meter)
• Meets G.711 sound standard
Microphone: • -40 dB sensitivity, built-in echo cancellation (telephone quality)
• Full duplex communication
• VoIP Telephony
Rear Panel Components: • Camera Viewing Angle Adjustment
• Ethernet Port - 10/100 Ethernet with PoE. LEDs show communication
activity, connection status, speeds, and mode information:
SPD (speed) - Green LED lights On when the connection speed is 100
Mbps and turns Off when the speed is 10 Mbps.
L/A (link/activity) - Orange LED lights On when the Ethernet cables are
connected and terminated correctly, and blinks when receiving Ethernet
data packets.
• ID/Reset pushbutton: Push to set the NetLinx ID (Device only) assignment
for the device. Push and hold for at least 10 seconds to reset to factory
default settings.
• Status LED: Green LED provides an indication of both the system status
and communication status with the target Master. 1 blink every 5 seconds
indicates there is currently active communication between the Metreau unit
and a target Master.
• 2 Multi-Purpose I/Os (5V): 2-channel binary I/O ports for contact closure
with each input being capable of voltage sensing. Input format is software
selectable with interactive power sensing for IR ports.
• 2 Low Voltage Relays (1A contact): 2-channel single-pole single throw relay
ports with each relay being independently controlled and supporting up to
2 independent external relay devices.
Dimensions (HWD): • 5.364” x 3.594” x 1.559”
• 13.62 cm x 9.13 cm x 3.96 cm
Note: Refer to the Mounting Specifications section on page 16 for mounting
dimensions.
Weight: 0.90 lbs (0.408 kg)

Metreau Entry Communicators
6Metreau Entry Communicators
MET-ECOM-D Specifications (Cont.)
Operating Environment: 32° to 104° F (0° to 40° C)
Mounting: The MET-ECOM-D is installed in several ways:
• 4 screws for hard surface mounting
• 2 expansion clips for pressure mounting
• Using the optional Surface Mount Box
Colors Available: • Black MET-ECOM-BK (FG2408-01-BK)
• White MET-ECOM-WH (FG2408-01-WH)
• Polished Brass MET-ECOM-PB (FG2408-01-PB)
• Antique Brass MET-ECOM-AB (FG2408-01-AB)
• Stainless Steel MET-ECOM-SS (FG2408-01-SS)
• Brushed Pewter MET-ECOM-BP (FG2408-01BP)
Included Accessories: • Installation Kit (FG039-12) - includes front mount flange, 4 installation
screws (#4-40 x 3.12), 2 Phoenix connectors (female, 3.5mm) and a
Ferrite clip.
Other AMX Equipment: • PS-POE-AF Power-over-Ethernet (PoE) power supply (FG423-80)
• NXA-ENET24 Managed Ethernet Switch (FG2178-60)
• NXA-ENET24PoE Managed Ethernet Switch, Power Over Ethernet
(FG2178-61)
• Conduit Box Assembly (FG039-12)
• CB-MET-ECOMS Surface Mount Box (FG039-14-S/B)
Certifications: • FCC Class B
•CE
• IEC60950
•RoHS

Positioning the Camera
7
Metreau Entry Communicators
Positioning the Camera
Overview
The camera on the Metreau Entry Communicators provides a symmetrical 42° viewing angle, and by
default the camera is centered. The Metreau Entry Communicators feature a Camera Viewing Angle
Adjustment slider on the rear panel of the unit that allows you to adjust the viewing angle horizontally
from -15° to 15°.
FIG. 4 indicates the viewing range of the integrated camera in the Metreau Entry Communicators.
The camera on the Metreau Entry Communicators provides a symmetrical 42° viewing angle, and by
default, the camera is centered.
Camera Viewing Angle Adjustment
The Camera Viewing Angle Adjustment slider is located on the rear panel of the unit, and is intended to
be used at the time of installation. It is not intended to be used for regular periodic adjustments. Once a
final installation location has been established, use the Camera Viewing Angle Adjustment slider to set
the desired camera angle, then finalize the installation.
The camera on the MET-COM-D can be adjusted horizontally from -15° to 15°, via the Camera Viewing
Angle Adjustment slider, as illustrated in FIG. 5:
FIG. 4 Viewing range of the integrated camera (side view)
42°
Camera
(front)(rear)
mounting
surface
The Camera Viewing Angle Adjustment slider is mechanical, and does not require
power to the unit to use.

Positioning the Camera
8Metreau Entry Communicators
FIG. 5 MET-COM-D Camera: Left and Right Viewing Range
LR
LR
LR
Top view when camera is centered at 0°
Top view when camera is facing left at 15°
Top view when camera is facing right at 15°
Camera Viewing Angle
42°
Camera
42°
Camera
42°
Camera
Adjustment slider
(default)

Wiring and Connections
9
Metreau Entry Communicators
Wiring and Connections
Overview
The installation section addresses the mounting and wiring of the Metreau Entry Communicators. After
you have completed the installation you must consult the Using the Configuration Manager section of
the Metreau Entry Communicators Operation/Reference Guide (available online at www.amx.com).
Additionally, consider the location of your installation. When possible, avoid facing the device in what
would be considered high traffic areas.
Rear Panel Connectors
FIG. 6 shows the location of the connectors on the rear panel of the Metreau Entry Communicators, and
provides pinout information for the Relay and I/O connectors.
To avoid any damage to the electronic component, installation must be performed in
an ESD safe environment.
Do not connect power to the Metreau Entry Communicators until the wiring is
complete.
FIG. 6 Metreau Entry Communicators - Rear Panel Connectors
Ethernet Connection
2 Multi-Purpose I/Os (5V)
2 Low Voltage Relays (3A Contact)
2
+5V GND
1
5V I/Os
1234
BABA
21
Relays
1234

Wiring and Connections
10 Metreau Entry Communicators
Ethernet 10/100 Base-T RJ-45 Wiring Configuration
The table below describes the pinouts, signals, and pairing for the Ethernet 10/100 Base-T connector and
cable. The Ethernet cable connection is illustrated in FIG. 7.
The Metreau Entry Communicators use CAT5/CAT6 wire via the Ethernet port for PoE power.
PoE (Power Over Ethernet)
Use the PS-POE-AF Power over Ethernet Injector (FG423-80) to simplify wiring and installation by
eliminating the need for an AC outlet at each point of installation.
 If used with a non PoE-capable Ethernet switch (such as the NXA-ENET24), then an optional
PS-POE-AF Power-over-Ethernet (PoE) power supply is required to provide power to the
MET-ECOM.
 If the MET-ECOM is used with a PoE-capable Ethernet switch (such as the NXA-
ENET24PoE), then no PoE Injectors are required.
Ethernet Pinouts and Signals
Pin Signals Connections Pairing Color
1 TX + 1 --------- 1 1 --------- 2 White-Orange
2 TX - 2 --------- 2 Orange
3 RX + 3 --------- 3 3 --------- 6 White-Green
4 no connection 4 --------- 4 Blue
5 no connection 5 --------- 5 White-Blue
6 RX - 6 --------- 6 Green
7 no connection 7 --------- 7 White-Brown
8 no connection 8 --------- 8 Brown
FIG. 7 RJ-45 Wiring Diagram
Entry Communicator Unit can be placed up to approximately 330’ (100 meters) from
PoE Injector.

Wiring and Connections
11
Metreau Entry Communicators
Input/Output (I/O) Port: Connections and Wiring
The I/O port responds to either switch closures, voltage level (high/low) changes, or it can be used for
logic-level outputs.
A contact closure between the GND and an I/O port is detected as a Push.
 When used for voltage inputs, the I/O port detects a low signal (0 - 1.5 VDC) as a Push, and a
high signal (3.5 - 5 VDC) as a Release (this IO port uses 5V logic but can handle up to 12V
without harm).
 When used for outputs, the I/O port acts as a switch to GND and is rated for 200 mA @ 5
VDC. This device can use up to 2 I/O ports (see table below).
 The PWR pin provides +5 VDC @ 200 mA.
 The GND connector is a common ground and is shared by all I/O ports (see table below).
Connecting The Device via I/O
When connecting the I/O port, the GND on the Metreau Entry Communicator must be connected to the
ground of the I/O device, e.g., a master or any third party I/O device.
Relay Port: Connections and Wiring
You can connect up to 2 independent external relay devices to the Relay connectors on the Metreau Entry
Communicators.
 Connectors labeled A are for common; B are for output.
 Each relay is isolated and normally open.
I/O Port Wiring Specifications
Pin Signal Function
15VDC PWR
2 I/O 2 Input/Output
3 I/O 1 Input/Output
4 GND Signal GND
Do not use the relays on this unit for "secure" applications such as door and gate
releases. For security reasons, an external relay box put in a secure location will work
better for these devices.

Wiring and Connections
12 Metreau Entry Communicators
Ferrite Installation (Required)
Metreau Entry Communicators comes with a Cat5 Suppression Ferrite that must be clipped around the
Ethernet cable, inside the wall box (no tools required).
When positioning the Ferrite clip inside the wall box, place the bottom of the clip flat against the back
inside surface of the wall box, to allow sufficient room for the Metreau Entry Communicator unit
(FIG. 9).
FIG. 8 Installing the CAT5 Suppression Ferrite
FIG. 9 Fitting the Ferrite clip and Ethernet cable inside the Conduit Box
1. Release the latch to open
the plastic enclosure.
2. Insert the Cat5 cable
and close the enclosure.
3. Installation complete.
Wall Box (front view)
Ethernet cable and connector
Ferrite clip installed on
Ethernet cable
Ensure that the Ferrite clip is resting flat
against the inside back surface of the
wall box to allow room for the
Metreau Entry Communicator unit

Wiring and Connections
13
Metreau Entry Communicators
System Diagram
FIG. 10 provides a basic NetLinx system diagram using Metreau Entry Communicators:
System Diagram - Intercom
The following system diagram (FIG. 11) illustrates an AMX system using Metreau Entry
Communicators with both wired and wireless touch panels:
FIG. 10 Metreau Entry Communicators - System Diagram
FIG. 11 Intercom System Diagram
NetLinx Master
NXA-ENET24PoE
NXD-1000Vi NXD-700Vi
MET-ECOM-D
MET-ECOM
PS-POE-AF
NXA-WAP250G
MVP-8400i MVP-5200i

Wiring and Connections
14 Metreau Entry Communicators