
Page 3of 3
7. Use a static discharge strap. Lift off the ink chip holder and inspect it. (Do not touch the ink
chips with your finger tips). If dust or ink is on the surface of the chips, clean it off with a dry
cleaning applicator.
8. Look for and remove any debris that might prevent the ink chip holder from reseating properly.
9. Reinsert the ink chip holder and then put dampers 7 and 8 back onto the print head.
10. Reinstall the damper retainer making sure that back two prongs are inserted into the carriage
rather than simply resting on top.
11. Reinstall the damper retainer shaft and power on.
a. If the LED board and wait light do not illuminate, the problem is resolved.
b. If the same light illuminates it is likely a faulty ink chip and the ink chip holder would need
replacement. Part number 100561.
c. If a different LED or multiple LEDs illuminate, it is likely that the Ink Chip Holder was not
installed properly. Check for errors. If necessary repeat the entire above process.