Andersen 3165 User manual

Page of • Andersen Ultimate Connection Gooseneck Trailer Mount Installation Manual 8-2017 • www.AndersenHitches.com1 8
Important Safety Information .............................................
Parts Illustration .................................................................
Section 1: Preparation .......................................................
Section 2: Installing the Gooseneck Coupler Tube ............
Section 3: Attaching the Remote Latch Cable ...................
Section 4: Installing the Base Unit .....................................
Section 5: Removing the Base Unit ...................................
Warranty Information .........................................................
Part 3165 Gooseneck Trailer, 20,000 lbs GTWR - 4,500 lbs Tongue
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Table of Contents
INSTALLATION MANUAL
Ultimate Connection
Gooseneck Trailer
Customer Service: 1-800-635-6106
www.AndersenHitches.com
Use your SmartPhone to scan the
QR Code above and to go to
our Installation Videos on the web.
Want to see a video of the install?
customerservice@anderseninc.com
andersenhitches.com

Page of • Andersen Ultimate Connection Gooseneck Trailer Mount Installation Manual 8-2017 • www.AndersenHitches.com2 8
Thank you for choosing the Ultimate Connection - Gooseneck Trailer! This indispensable product adapts
allows your gooseneck trailer to attach to the raised 2-5/16” ball hitch – giving you a smooth, solid and safe
driving experience. The Ultimate Connection - Gooseneck Trailer mount can be installed in a short amount of
time with only a few tools.
If you happen to lose or damage any of your Ultimate Connection parts, please visit your local Authorized
Andersen Dealer or go to our website at www.AndersnHitches.com for replacements.
Note: The Gooseneck ball and under bed system is NOT INCLUDED in this package. Please refer to the
manufacturer’s instructions regarding installation and use of your gooseneck system.
IMPORTANT SAFETY INFORMATION
Read the entire manual before towing your trailer using the Ultimate Connection Gooseneck Trailer mount.
Before each trip –and regularly during a trip– check all hardware, bolts and nuts for wear and fatigue.
Make sure that they are all properly tightened and that all pins and clips are secured in place.
Make sure that you have enough clearance for your trailer so that it does not hit your truck when turning.
When turning sharply or reversing at an angle in your tow vehicle, be very aware of the front
corners and nose of your trailer so they do not hit the windows or cab of your tow vehicle. Each
trailer is unique so be sure to watch its position in a sharp turn.
WARNING
Failure to!follow all safety warnings could result in severe injury or even!death.
Make sure to read and!understand all of the instructions of your trailer, tow vehicle, and hitching equipment.
Also, follow all safety warnings, setup instructions, and maintenance before installing your hitch.
Before towing, make sure the Gooseneck Coupler Tube is attached securely to the gooseneck trailer as
well as the Ultimate Connection ball –and lock in place using the remote latch.
NOTE:
THERE IS NEVER A NEED TO GREASE BALL OR COUPLER

Page of • Andersen Ultimate Connection Gooseneck Trailer Mount Installation Manual 8-2017 • www.AndersenHitches.com3 8
PARTS ILLUSTRATION – ULTIMATE 5TH WHEEL CONNECTION, GOOSENECK MOUNT
5. Pin with clip (2 sets)
6. Ultimate Ball (2-5/16")
7. 5/8" x 3" top-bolt & washer (60 ft-lb torque)
8. Square Coupler tube set screws (2 pcs) (60 ft-lb torque)
9. Ultimate Connection Base
10. Pin with clip or ‘sheared’ pin (depending on application)
11. Square Coupler Tube
Base Assembly
1. Gooseneck coupler (greaseless)
2. Gooseneck coupler set screw (1 pc)
3. Remote latch cable
4. 5/16" Self-tapping screws for remote latch handle
Gooseneck Coupler Assembly
TOOLS NEEDED FOR INSTALLATION
Torque Wrench capable of 60 ftlbs of torque.
15/16" Socket (for top-bolt and base set screws)
5/16" Socket (for self-tapping screws)
Medium adjustable wrench (for Gooseneck Coupler set screw)
Measuring Tape
1
2
3
5
6
7
8
9
11
10
4

Page of • Andersen Ultimate Connection Gooseneck Trailer Mount Installation Manual 8-2017 • www.AndersenHitches.com4 8
SECTION 1: PREPARATION
Unpack your Ultimate Connection kit and compare it with the Parts List on the previous page. If it appears that there are
missing or damaged items caused by shipping and handling, contact the freight carrier who delivered the unit for their
damaged freight procedures. If any component appears to be missing or damaged please contact us immediately.
SECTION 2: INSTALLING THE GOOSENECK COUPLER TUBE
Place the Gooseneck coupler tube into your
current gooseneck trailer’s receiver tube as
illustrated in the pictures to the left. Set it to the
desired height and pin it in place.
NOTE: Keep in mind that for the smoothest and
safest ride, you will want to tow your trailer as
level to the road as possible. Adjust the height of
the Gooseneck coupler tube and the Ultimate Ball
until you find the optimum position to keep your
trailer close to level.
IMPORTANT: If you are using a set-screw to
secure the Coupler Tube, we strongly
recommend that you use the set screw provided
in our kit as it has a cupped end that will bite into
the Gooseneck Coupler Tube and hold it firmly in
place. Tighten it down to at least 60 ft-lbs of
torque.

Page of • Andersen Ultimate Connection Gooseneck Trailer Mount Installation Manual 8-2017 • www.AndersenHitches.com5 8
SECTION 3: ATTACHING THE REMOTE LATCH CABLE
IMPORTANT Make sure that the remote latch bracket is installed in a
place that prevents the cable and bracket from being crushed by the
pickup’s sideboards when turning or when the trailer and the pickup become
twisted in reference to each other on uneven surfaces (often found in
campgrounds).
Use a 5/16" socket to install the two self-tapping screws provided, and install
as shown left. For best results, install the screws in the frame of the trailer,
or the screws may eventually pull out of the thin fiberglass or aluminum
sheet metal skin of the trailer. Using a magnet is a great way to help locate
the frame.
Using the remote latch cable:
To engage, simply turn the handle to unlock it, push the handle until it’s all
the way in and then turn it fully in either direction to lock in place.
To disconnect, turn the handle to unlock it, pull the handle until it’s all the
way out and then turn it fully in either direction to lock in place.
IMPORTANT: DO NOT FORCE THE HANDLE INWARD. If the handle
will not push in fully, check to make sure that the receiver is fully
seated down over the 2-5/16"ball.
Due to tight tolerances, if the trailer and tow truck are angled too much in reference to each other, the Gooseneck
Coupler tube may not fully seat on the ball. This applies to uncoupling the Gooseneck Coupler tube as well – if the
truck and trailer are angled too much in reference to each other, the Gooseneck Coupler tube may become ‘stuck’ on
the ball. To alleviate this problem, ensure that the truck and trailer are somewhat level in reference to each other.
Raise the trailer up to clear the ball, disconnect your wiring harnesses and any safety cables and chains, then drive your
truck out from under the trailer.
IMPORTANT: When turning sharply or reversing at an angle in your tow vehicle, be very aware of
the front corners and nose of your trailer so they do not hit the windows or cab of your tow vehicle.
Each trailer is unique so be sure to watch its position in a sharp turn.
NOTE:
THERE IS NEVER A NEED TO GREASE BALL OR COUPLER

Page of • Andersen Ultimate Connection Gooseneck Trailer Mount Installation Manual 8-2017 • www.AndersenHitches.com6 8
SECTION 4: INSTALLING THE BASE UNIT
Note: Before installation make sure that the gooseneck ball in the bed
of the truck is in the up position and locked into place.
4-1. Place the Ultimate
Connection base in the
bed of your truck so that
the Ultimate Adjustable
Ball is closest to the
tailgate (as shown left).
Square up the hitch
before tightening it down.
4-2. Place the pin through the lower coupler sleeve under the
gooseneck ball and secure it in place with the hairpin clip. Push
the entire base forward towards the cab of the truck until it will
not go any further.
4-3. Using a 15/16" socket
wrench, tighten the top bolt of
the square coupler to 50 ft-lbs of
torque. This will ensure that the
coupler is pulling up on the
gooseneck ball and holding the
Ultimate Connection firmly to
the bed of the truck.
4-4. Line up the Gooseneck
Coupler tube above the Ultimate
Ball and place the full weight of
your trailer onto the ball. Secure
the Coupler Tube by using the
remote latch and then locking the
remote handle in place (see
previous page).
4-5. IMPORTANT Now RETIGHTEN the top bolt to 60 ft-lbs of
torque (see step 4-3 above). This takes up any extra slack from
the Ultimate base.
4-6. Using a 15/16" socket wrench, tighten the two square
coupler set bolts to 60 ft-lbs of torque to take out any play in the
tube. DONE. You are now ready to attach your 5th wheel trailer
to the base unit.
SECTION 5: REMOVING THE BASE UNIT
Once you have disengaged the Gooseneck Coupler tube and your trailer is out of the way, you can remove the base and
free up your truck bed by simply reversing the steps above as follows: Loosen the two coupler set bolts, loosen the
coupler top bolt and remove the pin from the square coupler tube.
NOTE:
THERE IS NEVER A NEED TO GREASE BALL OR COUPLER

Page of • Andersen Ultimate Connection Gooseneck Trailer Mount Installation Manual 8-2017 • www.AndersenHitches.com7 8
Ultimate 5th Wheel Connection Limited Warranty
WARNING
The weight ratings and certifications for the Ultimate 5th Wheel Connection are intended to represent only the product capability and in no way reflect the capacity or
ratings of any towing system it is used with. In many cases, the rating of our product will be greater than those of the vehicle towing system, hitch, and trailer being
used with our accessory. We strongly advise the consumer and operator to learn the ratings of the various components of the towing system and to NOT exceed the
limits of the lowest rated component.
LIMITED ONE YEAR WARRANTY: Andersen Mfg. Inc. (“ANDERSEN”) warrants to the original purchaser (“BUYER”), the Ultimate 5th Wheel Connection
(“PRODUCT”) against latent defects in materials and workmanship under normal use and service, rust, corrosion and ordinary wear and tear excepted, from the date of
retail purchase for one year, subject to the limitations as set forth below.
If the PRODUCT is latently defective ANDERSEN will replace or repair the PRODUCT and/or associated parts when a proper Return Merchandise authorization
(RMA) number is obtained by the BUYER, and the PRODUCT is returned with transportation charges prepaid to ANDERSEN manufacturing plant.
ANDERSEN shall not be required to replace or repair any items damaged as a result of improper installation, alteration, unreasonable use, or improper maintenance
including, without limitation, loading the PRODUCT beyond the PRODUCT’s rated load capacity, damaged caused by an accident, sudden impact arising from a
collision or other abnormal occurrences. BUYER is responsible for maintenance checks to the PRODUCT on a regular basis.
Since it is beyond ANDERSEN’s control as to what trailers or vehicles the PRODUCT may be used with, and what condition said trailers or vehicles may be in,
ANDERSEN will not warrant or assume liability for damages incurred. It is the responsibility of the BUYER to have the trailer braking system checked and maintained
on a regular basis. ANDERSEN does not warrant against discontinuation of PRODUCT, acts of God, defects in items or components not manufactured by ANDERSEN,
or against damages resulting from such non-ANDERSEN made products or components. ANDERSEN passes on to BUYER the warranty it received (if any) from the
maker thereof of such non-ANDERSEN made products or components. This warranty also does not apply to PRODUCT upon which repairs have been affected or
attempted by persons other than pursuant to written authorization by ANDERSEN .
THIS WARRANTY IS EXCLUSIVE. To the extent allowed by law, ANDERSEN shall not be liable for any incidental, consequential, or any other damages including,
without limitation, breach of any implied warranty, merchantability, or fitness of the PRODUCT for a particular purpose. The sole and exclusive obligation of
ANDERSEN shall be to repair or replace the defective PRODUCT in the manner stated above. ANDERSEN shall not have any other obligation with respect to the
PRODUCT or any part thereof, whether based on contract, tort, strict liability, or otherwise. It is understood that the seller’s liability, whether in contract, in tort, under
any warranty, in negligence or otherwise, shall not exceed the return of the wholesale amount of the purchase price paid by the BUYER. Under no circumstances,
whether based on this Limited Warranty or otherwise, shall ANDERSEN be liable for incidental, special, or consequential damages. The price stated for the PRODUCT
is considered in limiting ANDERSEN’s liability.
ANDERSEN’s employees, representative’s or Dealers ORAL OR OTHER WRITTEN STATEMENTS DO NOT CONSTITUTE WARRANTIES, shall not be relied
upon by BUYER, and are not a part of the contract for sale or this limited warranty.
This warranty does not include labor charges nor does it include transportation charges for returning the PRODUCT to the consumer. Removal, shipping and installation
of the replacement PRODUCT or replacement parts shall be at BUYER’s expense.
Return Merchandise Authorization (RMA) and warranty procedure may be obtained by visiting Andersen's website at www.andersenhitches.com and clicking on
‘Return Policy’ at the bottom of the page, or by calling our customer service department at 1-800-635-6106.
Warranty Registration and Validation
Andersen Ultimate Connection Gooseneck Trailer Mount
Send to: Andersen Hitches Registration
3125 N. Yellowstone Hwy, Idaho Falls, ID 83401
Name: ___________________________________________________________________________
Address: _________________________________________________________________________
City: ________________________________________ State: ______________ Zip: __________
Phone: _____________________ E-mail: ___________________________________________
Purchase Date: ________________ Installed by: Dealer Self
Dealer name: __________________________________ City: ______________ State: _________
*All information must be completed and sent or faxed to Andersen Hitches 208-523-6562
OR simply go to www.AndersenHitches.com/register and complete your registration online.
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