annke DN41R User manual

Digital Video Recorder
User Manual

Digital Video Recorder User Manual
2
User Manual
About this Manual
This Manual is applicable to Turbo DVR.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the
company website
Please use this user manual under the guidance of professionals.
Legal Disclaimer
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, OUR COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS
PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATER PREVAILS.

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Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply
therefore with the applicable harmonized European standards listed under the EMC Directive
2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted
municipal waste in the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings are neglected.
Cautions: Injury or equipment damage may occur if any of the cautions are neglected.
Warnings
Proper configuration of all passwords and other security settings is the responsibility of the installer
and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety regulations of the
nation and region. Please refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source
with 100 to 240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical
specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause over-heating or a
fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and
then please contact the service center.
Warnings Follow these
safeguards to prevent serious
injury or death.
Cautions Follow these precautions
to prevent potential injury or
material damage.

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Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.

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Table of Contents
Chapter 1 Introduction..................................................................................................................................................8
1.1 Front Panel......................................................................................................................................................8
1.2 Rear Panel.......................................................................................................................................................8
1.3 USB Mouse Operation....................................................................................................................................9
1.4 Input Method Description.............................................................................................................................10
Chapter 2 Getting Started........................................................................................................................................... 11
2.1 Starting Up and Shutting Down the DVR.................................................................................................... 11
2.2 Activating the Device................................................................................................................................... 12
2.3 Basic Configuration in Startup Wizard.........................................................................................................12
2.3.1 Configuring the Signal Input Channel...............................................................................................12
2.3.2 Using the Wizard for Basic Configuration........................................................................................ 13
2.4 Login and Logout......................................................................................................................................... 17
2.3.1 User Login...................................................................................................................................... 17
2.4.2 User Logout.................................................................................................................................... 18
2.5 Adding and Connecting the IP Cameras.......................................................................................................18
2.5.1 Activating the IP Camera...................................................................................................................18
2.5.2 Adding the Online IP Cameras.......................................................................................................... 19
2.5.3 Editing the Connected IP Cameras....................................................................................................21
2.6 Configuring the Signal Input Channel..........................................................................................................22
Chapter 3 Live View...................................................................................................................................................23
3.1 Introduction of Live View............................................................................................................................ 23
3.2 Operations in Live View Mode.....................................................................................................................23
3.2.1 Using the Mouse in Live View.......................................................................................................... 24
3.2.2 Quick Setting Toolbar in Live View Mode........................................................................................24
3.3 Adjusting Live View Settings....................................................................................................................... 26
3.4 Manual Video Quality Diagnostics...............................................................................................................27
Chapter 4 PTZ Controls..............................................................................................................................................28
4.1 Configuring PTZ Settings.............................................................................................................................28
4.2 Setting PTZ Presets, Patrols & Patterns....................................................................................................... 29
4.2.1 Customizing Presets.......................................................................................................................... 29
4.2.2 Calling Presets................................................................................................................................... 29
4.2.3 Customizing Patrols...........................................................................................................................30
4.2.4 Calling Patrols................................................................................................................................... 31
4.2.5 Customizing Patterns.........................................................................................................................31
4.2.6 Calling Patterns..................................................................................................................................32
4.2.7 Customizing Linear Scan Limit.........................................................................................................32
4.2.8 Calling Linear Scan........................................................................................................................... 33
4.2.9 One-touch Park..................................................................................................................................34
4.3 PTZ Control Panel........................................................................................................................................ 34
Chapter 5 Recording Settings.....................................................................................................................................36
5.1 Configuring Encoding Parameters................................................................................................................36
5.2 Configuring Recording Schedule................................................................................................................. 39
5.3 Configuring Motion Detection Recording....................................................................................................41
5.4 Configuring Event Recording.......................................................................................................................42
5.5 Configuring Manual Recording....................................................................................................................43
5.6 Configuring Holiday Recording................................................................................................................... 43
5.7 Configuring Redundant Recording...............................................................................错误!未定义书签。
5.8 Configuring HDD Group..............................................................................................................................45
5.9 Files Protection.............................................................................................................................................45
Chapter 6 Playback.....................................................................................................................................................47
6.1 Playing Back Record Files........................................................................................................................... 47
6.1.1 Instant Playback.................................................................................................................................47
6.1.2 Playing Back by Normal Search........................................................................................................47
6.1.3 Playing Back by Event Search...........................................................................................................49
6.1.4 Playing Back by Tag..........................................................................................................................50
6.1.5 Playing Back by Smart Search.......................................................................................................... 52
6.1.6 Playing Back by System Logs........................................................................................................... 53
6.1.7 Playing Back by Sub-periods............................................................................................................ 55
6.1.8 Playing Back External File................................................................................................................55
6.2 Auxiliary Functions of Playback.................................................................................................................. 56
6.2.1 Playing Back Frame by Frame.......................................................................................................... 56
6.2.2 Digital Zoom......................................................................................................................................56
Chapter 7 Backup....................................................................................................................................................... 57
7.1 Backing up Record Files...............................................................................................................................57
7.1.1 Backing up by Normal Video Search................................................................................................ 57

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7.1.2 Backing up by Event Search..............................................................................................................58
7.2 Managing Backup Devices...........................................................................................................................59
Chapter 8 Alarm Settings........................................................................................................................................... 60
8.1 Setting Motion Detection..............................................................................................................................60
8.2 Detecting Video Loss....................................................................................................................................61
8.3 Detecting Video Tampering..........................................................................................................................62
8.4 Handling Exceptions.....................................................................................................................................63
Chapter 9 VCA Alarm................................................................................................................................................ 64
9.1 Line Crossing Detection............................................................................................................................... 64
9.2 Intrusion Detection....................................................................................................................................... 65
9.3 Audio Exception Detection...........................................................................................................................66
Chapter 10 Network Settings......................................................................................................................................68
10.1 Configuring General Settings..................................................................................................................... 68
10.2 Configuring Advanced Settings..................................................................................................................68
10.2.1 Configuring PPPoE Settings............................................................................................................68
10.2.2 Configuring Cloud P2P................................................................................................................... 69
10.2.3 Configuring DDNS..........................................................................................................................70
10.2.4 Configuring NTP Server..................................................................................................................73
10.2.5 Configuring NAT.............................................................................................................................73
10.2.6 Configuring More Settings.............................................................................................................. 75
10.2.7 Configuring HTTPS Port.................................................................................................................76
10.2.8 Configuring Email........................................................................................................................... 76
10.3 Checking Network Traffic..........................................................................................................................77
10.4 Configuring Network Detection................................................................................................................. 78
10.4.1 Testing Network Delay and Packet Loss.........................................................................................78
10.4.2 Exporting Network Packet...............................................................................................................78
10.4.3 Checking Network Status................................................................................................................ 79
10.4.4 Checking Network Statistics........................................................................................................... 79
Chapter 11 HDD Management................................................................................................................................... 81
11.1 Initializing HDDs........................................................................................................................................81
11.2 Managing HDD Group............................................................................................................................... 82
11.2.1Setting HDD Groups.........................................................................................................................82
11.2.2 Setting HDD Property......................................................................................................................83
11.3 Configuring Quota Mode............................................................................................................................84
11.4 Checking HDD Status.................................................................................................................................85
11.5 Checking S.M.A.R.T Information.............................................................................................................. 85
11.6 Detecting Bad Sector.................................................................................................................................. 86
11.7 Configuring HDD Error Alarms................................................................................................................. 87
Chapter 12 Camera Settings....................................................................................................................................... 88
12.1 Configuring OSD Settings..........................................................................................................................88
12.2 Configuring Privacy Mask..........................................................................................................................89
12.3 Configuring Video Parameters................................................................................................................... 90
Chapter 13 DVR Management and Maintenance.......................................................................................................91
13.1 Viewing System Information......................................................................................................................91
13.2 Searching Log Files....................................................................................................................................91
13.3 Importing/Exporting IP Camera Info..........................................................................................................93
13.4 Importing/Exporting Configuration Files...................................................................................................93
13.5 Upgrading System...................................................................................................................................... 93
13.5.1 Upgrading by Local Backup Device............................................................................................... 93
13.5.2 Upgrading by FTP........................................................................................................................... 94
13.6 Restoring Default Settings..........................................................................................................................94
Chapter 14 Others.......................................................................................................................................................96
14.1 Configuring General Settings..................................................................................................................... 96
14.2 Configuring DST Settings.......................................................................................................................... 97
14.3 Configuring More Settings......................................................................................................................... 97
14.4 Managing User Accounts............................................................................................................................97
14.4.2 Adding a User.................................................................................................................................. 98
14.4.3 Deleting a User.............................................................................................................................. 100
14.4.4 Editing a User................................................................................................................................ 101
Chapter 15 Appendix................................................................................................................................................103
15.1 Glossary....................................................................................................................................................103
15.2 Troubleshooting........................................................................................................................................104

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Chapter 1 Introduction
1.1 Front Panel
Figure 1. 1 Front Panel of DN41R
Table 1. 1 Description of Front Panel
1.2 Rear Panel
The rear panel are various according to different models. Please refer to the actual product. The following figure is
for reference only.

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Figure 1. 2 Front Panel of DN81R
Table 1. 2 Description of Front Panel
1.3 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR. To use a USB mouse:
Steps:
1. Plug USB mouse into one of the USB interfaces on the front panel of the DVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended the device list from
your provider.
The operation of the mouse:
Table 1. 3 Description of the Mouse Control
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: Wheeling.
Privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
No.
Item
Description
1
VIDEO IN
BNC interface for TVI and analog video input.
2
AUDIO IN
RCA connector
3
AUDIO OUT
RCA connector
4
VGA
DB15 connector for VGA output. Display local video
output and menu.
5
HDMI
HDMI video output connector.
6
USB Port
Universal Serial Bus (USB) port for additional devices.
7
Network Interface
Connector for network
8
Power Supply
12V DC power supply.
9
GND
Ground

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Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.
1.4 Input Method Description
Figure 1. 3 Soft Keyboard
Description of the buttons on the soft keyboard:
Table 1. 4 Description of the Soft Keyboard Icons
Icon
Description
Icon
Description
…
Number
…
English letter
Lowercase/Uppercase
Backspace
Switch the keyboard
Space
Positioning the cursor
Exit
Symbols
Reserved

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Chapter 2 Getting Started
2.1 Starting Up and Shutting Down the DVR
Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the DVR.
Before you start:
Check that the voltage of the extra power supply is the same with the DVR’s requirement, and the ground
connection is working properly.
Starting up the DVR
Steps:
1. Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an
Uninterruptible Power Supply (UPS) be used in conjunction with the device.
2. Turn on the power switch on the rear panel, and the Power indicator LED should turn on indicating that the
unit begins to start up.
3. After startup, the Power indicator LED remains on.
Shutting down the DVR
Steps:
There are two proper ways to shut down the DVR. To shut down the DVR:
OPTION 1: Standard shutdown
1. Enter the Shutdown menu.
Menu > Shutdown
Figure 2. 1 Shutdown Menu
2. Select the Shutdown button.
3. Click the Yes button.
4. Turn off the power switch on the rear panel when the note appears.
Figure 2. 2 Shutdown Tips
Rebooting the DVR
While in the Shutdown menu (Figure 2. 1), you can also reboot the DVR.
Steps:
1. Enter the Shutdown menu by clicking Menu > Shutdown.
2. Click the Logout button to log out or the Reboot button to reboot the DVR.

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2.2 Activating the Device
Purpose:
For the first-time access, you need to activate the device by setting an admin password. No operation is allowed
before activation. You can also activate the device via Web Browser, SADP or Client Software.
Steps:
1. Input the same password in the text field of Create New Password and Confirm New Password.
Please keep the password well and don't forget it.
Figure 2. 3 Settings Admin Password
STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password
of your own choosing (Using a minimum of 8 characters, including at least three of the following
categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase
the security of your product. And we recommend you reset your password regularly, especially in the
high security system, resetting the password monthly or weekly can better protect your product.
2. Click OK to save the password and activate the device.
2.3 Basic Configuration in Startup Wizard
2.3.1 Configuring the Signal Input Channel
After the startup and login, the device system enters the Wizard for configuring the signal input.
You can also click Menu >Camera >Signal Input Status to configure the signal input.
Steps:
1. Check the checkbox to select different signal input types: TVI, or AHD/CVBS.
2. Click Apply to save the settings.

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Figure 2. 4 Configure Signal Input Type
Picture is for reference only,please consult with the real products.
The AHD signal input is supported by some series DVR only.
For some series DVR, Each two video channels are grouped in sequence, e.g., CH01 and CH02, CH03 and
CH04…, and the two channels in the same group must be connected with the same type of video source, i.e.,
the analog or HD-TVI or AHD video input. And for some series DVR, each four video channels are grouped
in sequence.
In the live view interface, when there is no video signal of the analog channel, the corresponding connectable
video signal type message can be displayed on the screen.
2.3.2 Using the Wizard for Basic Configuration
By default, the Setup Wizard starts once the device has loaded.
Figure 2. 5 Start Wizard Interface
Operating the Setup Wizard:
1. The Start Wizard can walk you through some important settings of the device. If you don’t want to use the

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Start Wizard at that moment, click Exit. You can also choose to use the Start Wizard next time by leaving
the “Start wizard when device starts?” checkbox checked.
2. Click Next to enter the date and time settings window.
Figure 2. 6 Date and Time Settings
3. After the time settings, click Next button which will take you back to the General Network Setup Wizard
window.
Figure 2. 7 General Network Configuration
4. Click Next button after you configured the basic network parameters. Then you will enter the Cloud P2P
interface. Configure the Cloud P2P according to your need.

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Figure 2. 8 Advanced Network Configuration
5. Click Next button to enter the Advanced Network Parameter interface. You can enable PPPoE, enable
DDNS and set other ports according to your need.
Figure 2. 9 Advanced Network Parameters
6. Click Next button after configuring the advanced network parameters, which will take you to the HDD
Management window

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Figure 2. 10 HDD Management
7. To initialize the HDD, click the Init button. Initialization will remove all the data saved in the HDD.
8. Click Next to enter the IP Camera Management window.
9. Add the IP camera.
1) Click Search to search the online IP Camera. The Security status shows whether it is active or inactive.
Before adding the camera, make sure the IP camera to be added is in active status. If the camera is in
inactive status, you can click the inactive icon of the camera to set the password to activate it. You can
also select multiple cameras from the list and click the One-touch Activate to activate the cameras in
batch.
2) Click the Add to add the camera.
Figure 2. 11 IP Camera Management
10.After finishing IP Camera settings, click Next to enter the Record Settings window.
11.Click the icon , and you can enable the continuous recording or motion Detection recording for all
channels of the device.

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Figure 2. 12 Record Settings
12.Click OK to complete the wizard settings.
2.4 Login and Logout
2.4.1 User Login
Purpose:
You have to log in to the device before operating the menu and other functions
Steps:
1. Select the User Name in the dropdown list.
Figure 2. 13 Login Interface
2. Input Password.
3. Click OK to log in.
In the Login dialog box, if you have entered the wrong password for 7 times, the current user account will be
locked for 60 seconds.

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2.4.2 User Logout
Purpose:
After logging out, the monitor turns to the live view mode and if you want to perform some operation, you need to
enter user name and password log in again.
Steps:
1. Enter the Shutdown menu.
Menu > Shutdown
Figure 2. 14 Logout
2. Click Logout.
After you have logged out the system, menu operation on the screen is invalid. It is required to input a user name
and password to unlock the system.
2.5 Adding and Connecting the IP Cameras
2.5.1 Activating the IP Camera
Purpose:
Before adding the camera, make sure the IP camera to be added is in active status. Most kinds of camera are active
already
Steps:
1. Select the Add IP Camera option from the right-click menu in live view mode or click Menu> Camera>
Camera to enter the IP camera management interface.
For the IP camera detected online in the same network segment, the Security status shows whether it is
active or inactive.

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Figure 2. 15 IP Camera Management Interface
2. Click the inactive icon of the camera to enter the following interface to activate it. You can also select
multiple cameras from the list and click the One-touch Activate to activate the cameras in batch.
3. Set the password of the camera to activate it.
Use Admin Password: when you check the checkbox, the camera (s) will be configured with the same
admin password of the operating DVR.
Create New Password: If the admin password is not used, you must create the new password for the camera
and confirm it.
STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong
password of your own choosing (Using a minimum of 8 characters, including at least three of the
following categories: upper case letters, lower case letters, numbers, and special characters.) in order
to increase the security of your product. And we recommend you reset your password regularly,
especially in the high security system, resetting the password monthly or weekly can better protect
your product.
4. Click OK to finish the acitavting of the IP camera. And the security status of camera will be changed to
Active.
2.5.2 Adding the Online IP Cameras
Purpose:
Before you can get a live view or record of the video, you should add the network cameras to the connection list of
the device.
Before you start:
Ensure the network connection is valid and correct. For detailed checking and configuring of the network, please
see Chapter 11.
OPTION 1:
Steps:
1. Select the Add IP Camera option from the right-click menu in live view mode or click Menu> Camera>
Camera to enter the IP camera management interface.

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Figure 2. 16 Adding IP Camera Interface
2. The online cameras with same network segment will be detected and displayed in the camera list.
3. Select the IP camera from the list and click the button to add the camera (with the same admin password
of the DVR’s). Or you can click the One-touch Adding button to add all cameras (with the same admin
password) from the list.
Make sure the camera to add has already been actiavted by setting the admin password, and the admin
password of the camera is the same with the DVR’s.
OPTION 2:
Steps:
1) On the IP Camera Management interface, click the Custom Adding button to pop up the Add IP Camera
(Custom) interface.
Figure 2. 17 Custom Adding IP Camera Interface
2) You can edit the IP address, protocol, management port, and other information of the IP camera to be
added.
If the IP camera to add has not been actiavated, you can activate it from the IP camera list on the camera
management interface.
3) Click Add to add the camera.
For the successfullyadded IP cameras, the Security status shows the security level of the password of camera:
strong password, weak password and risk password.
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