Anser U2 SMART User manual

THERMAL INKJET PRINTERS
OPERATION MANUAL
MODELS:
U2 SMART
U2 SMARTONE
U2 PRO-S

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Copyright December 2018, Anser Coding Inc. All rights reserved.
This document is the property of Anser Coding Inc. and contains confidential and proprietary
information owned by Anser. Any unauthorized copying, use or disclosure of it without the prior
written permission of Anser is strictly prohibited.
ANSER CODING INC
34F, No.99, Sec.1, Xintai 5th Rd., Xizhi Dist., Phone: [phone]
New Taipei City 221, Taiwan Fax : [phone]
www.anser-u2.com

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Table of Contents
1. ANSER Ink Jet Printer Components ................................................................................................5
1.1 Thermal Ink Jet (TIJ) Technology..................................................................................... 6
1.2 ANSER TIJ inkjet printer portfolio...................................................................................6
2. ANSER Ink Jet Printer Components ................................................................................................7
2.1 Printer Main Unit............................................................................................................. 8
2.2 Pocket-size Remote Keypad ..........................................................................................10
2.3 Printer Assembly Kit......................................................................................................12
3. Installation.....................................................................................................................................13
3.1 Printer Mounting Direction...........................................................................................14
3.2 Cartridge Insert & Remove............................................................................................ 15
3.3 Printer Startup & Shutdown ......................................................................................... 16
3.3.1 Printer Startup...................................................................................................16
3.3.2 Printer Shutdown .............................................................................................. 17
4. User Interface Operation............................................................................................................... 18
4.1 Home Page.....................................................................................................................19
4.1.1 Status Bar........................................................................................................... 20
4.1.2 Print Preview ..................................................................................................... 22
4.1.3 Real-Time Printing Report................................................................................. 22
4.2 Menu Settings Page....................................................................................................... 23
4.3 Editor..............................................................................................................................23
4.3.1 Message Selection and Printing........................................................................ 24
4.3.2 Adding New Message........................................................................................24
4.3.3 Edit Message......................................................................................................26
4.3.4 Message Delay...................................................................................................30
4.3.5 Copy Message....................................................................................................31
4.3.6 Delete Message .................................................................................................31
4.3.7 Search Message.................................................................................................31
4.4 Editor Settings ...............................................................................................................32
4.4.1 Global Shift Table ..............................................................................................32
4.4.2 Global String Table ............................................................................................32
4.4.3 Pre-Zero Format.................................................................................................32
4.4.4 Custom Year.......................................................................................................32
4.5 System Settings.............................................................................................................. 33
4.5.1 General Settings ................................................................................................33
4.5.2 Printhead Settings ............................................................................................. 35
4.5.3 Device Settings ..................................................................................................36
4.5.4 Display Settings .................................................................................................37
4.5.5 Sound Settings................................................................................................... 37

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4.5.6 Printer Status.....................................................................................................37
4.6 Function Tree.................................................................................................................38
5. Additional Printer Operations.......................................................................................................39
5.1 Printer Software Update ...............................................................................................40
6. MessagePRO II PC Software..........................................................................................................41
6.1 USB Data Synchornization.............................................................................................42
6.2 Edit Message..................................................................................................................42
6.3 Software Description.....................................................................................................42
7. Optional Accessories.....................................................................................................................43
7.1 External Photocell .........................................................................................................44
7.2 External Encoder............................................................................................................ 44
7.3 Alarm Kit........................................................................................................................ 45
7.4 Photocell and Encoder Installation............................................................................... 46
7.5 Sensors and Alarm Kit Installation................................................................................ 46
8. Daily Protection and Maintenance............................................................................................... 47
8.1 Cartridge Maintenance .................................................................................................48
8.2 Periodic Time Adjustment............................................................................................. 48
8.3 Printer Maintenance .....................................................................................................48
9. Troubleshooting.............................................................................................................................49
9.1 Encoder Setting Problem............................................................................................... 50
9.2 Photocell Setting Problem.............................................................................................50
10. Specification ................................................................................................................................51
10.1 U2 Ink Jet Printer........................................................................................................... 52
10.2 External Photocell .........................................................................................................53
10.3 External Encoder............................................................................................................ 54
10.4 Alarm Kit........................................................................................................................ 55
10.5 Expansion Kit Box..........................................................................................................56
11. Installation / Operation Precautions..........................................................................................57
11.1 Installation Precautions ................................................................................................58
11.2 Operation Precautions ..................................................................................................58

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1. ANSER Ink Jet Printer Components
This section will cover brief introduction of:
1.1
Thermal Ink Jet (TIJ) Technology
1.2
ANSER TIJ inkjet printer portfolio

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1.1 Thermal Ink Jet (TIJ) Technology
TIJ technology uses a drop ejection process, storing ink in a cartridge that regulates the
pressure of the fluid. Inks are then delivered to the firing chamber to be heated at more
than 1,000,000 C/second by an electric resister. A 0.1 micrometer thick film of ink is heated
to around 340C, from which a bubble is formed to expel the ink. A droplet breaks away
from this bubble causing it to collapse, the firing chamber then refills as the whole process
repeats.
TIJ Technical Principle
Heater heat the ink
Ink vaporization
generates a bubble
Bubble forces ink
out of the nozzle
Bubble collapse
causing the droplet
breakoff
1.2 ANSER TIJ inkjet printer portfolio
ANSER provide wide range of TIJ printing solution suitable for your ever-increasing
coding demand….
Substrate Type *
Porous
Semi Porous
Non-Porous
U2 Smart
c
c
U2 SmartONE”
c
c
U2 Diesel
c
U2 Pro
c
U2 ProS
c
c
c
U2 MobileONE”
c
c
* Substrate classification
Porous: Paper, cardboard, sponge, untreated woods, etc.
Semi Porous: Waxed surfaces, coated paper, plaster, concrete, etc.
Non Porous: plastics, metals, varnished woods, glass, etc.

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2. ANSER Ink Jet Printer Components
This section covers detail explanation of ANSER printer components, which
makes up from 3 major components include:
2.1
Printer Main Unit
2.2
Pocket-sized Remote Keypad
2.3
Assembly Kit

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2.1 Printer Main Unit
U2 Smart
U2 SmartONE”
U2 ProS

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1
Dust Cover
Help to protect cartridge from getting damaged in
harsh environment.
2
Print Head
The printhead uses the ink supplied by the ink bag to
print the text and
graphic characters on a product.
3
Built-in Photocell
Sensor that senses object and trigger printing function.
4
Alarm LED
LED will light up when cartridge has an error, no
cartridge inserted, and no ink.
5
Ink Low LED
LED will light up when ink low.
6
Print LED
LED will light up during printing mode.
7
Run LED
LED will light up while power is connected
8
Display Screen
3.5-inch color LCD screen display options or printing
content.
9
Infrared Receiver
Receives the infrared signal of the remote control.
10
Infrared Receiver Light
When it can receive signal indicator will light up.
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Power Port
Connects AC adapter and power supply plug with its
port.
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Ink Cartridge
Ink cartridge containing ink.
13
USB Port
Port where USB can be connected
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Infrared On-Off Switch
Infrared signal receiving switch button.
15
Cartridge Latch
Plug for fixed cartridge
16
RS485 Port
Port to connect alarm kit and external devices.

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2.2 Pocket-size Remote Keypad
U2-Smart/U2-SmartONE”/U2-ProS can be operated by ANSER’s remote keypad
U2 Printer Special Remote Control
1
Print On Key
Start printing.
2
Shortcut Editing Keys
Existing Message content that contains;
Time/Expire/Counter/Shift/Logo/Barcode and String.
Operator can quickly access to the editing page to
modify a specific content.
3
Cursor Tab Keys
These buttons allow you to move your cursor faster
when creating new message.
4
Function Settings key
Shortcut to system settings page.
5
Arrow Keys
The arrow keys allow the operator to navigate through
the software menus.
6
Enter Key
Confirm, save or apply a setting.

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ESC Key
ESC key has multiple functions, and it allows operator
to perform the following tasks;
1. Exit to main page
2. Go to previous page
3. Cancel a task
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Alphanumeric Input Keys
To input alphabets and numbers when creating/editing
a message.
9
Alphanumeric Switch Key
To switch between alphabets and numbers when
creating/editing a message.
10
Print Off Key
Stop printing.
11
Arrow Keys
The arrow keys allow the operator to navigate through
the software menus.
12
Tools Key
Shortcut to system status page.
13
Arrow Keys
The arrow keys allow the operator to navigate through
the software menus.
14
Tab Key
Message delay quick access key.
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Arrow Keys
The arrow keys allow the operator to navigate through
the software menus.
16
Symbol Key
To select symbols when creating/editing a message.
17
BackSpace Key
Delete a single letter/number from the right.
18
Delete Key
No Function.
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Enter Key
Functionality same as ⑥.
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Space Key
To create a space to separate words.
＊Battery Specification ：CR2025

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2.3 Printer Assembly Kit
U2 Printer Assembly Kit
1
2
3
１
Anti-shock Clamp
Absorbs and dissipates the vibration caused by
the passing printing object.
２
Clamps and Round Bars
It allows you to install your printer in both
horizontal and vertical print directions
３
Base Clamp
It secures the printer tightly to prevent movement
or separation.

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3. Installation
This section will cover brief introduction of:
3.1
Printer Mounting Direction
3.2
Cartridge Insert & Remove
3.3
Printer Startup & Shutdown

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3.1 Printer Mounting Direction
Side Print Orientation
Downside Print Orientation
▲Installation Consideration
Installation Consideration
1
The distance between
object and printer
must be 1-3mm.

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2
Anti-shock plate
should be installed
according to the
direction of the
moving object.
3
Keep a working area of
at least 40 cm to
facilitate on-site
personnel to operate
and maintain the
equipment.
3.2 Cartridge Insert & Remove
Inserting the Cartridge
１
1. Open the dust cover on the top of the printer.
2. Open the latch on the rear of the printer.
２
Insert the ink cartridge into the printer at a 15 degree angle and then
press it down.
３
1. Close the latch on the rear of the printer.
2. Close the dust cover on the top of the printer.

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Remove Ink Cartridge from Printer
＊ Please make sure the printer is idle before removing ink cartridge from printer.
* Always cap your cartridge when it’s not used. And, store the cartridge properly.
１
1. Open the dust cover on the top of the printer.
2. Open the latch on the rear of the printer.
２
Remove the ink cartridge from the printer at a 15 degree angle.
３
1. Close the latch on the rear of the printer.
2. Close the dust cover on the top of the printer.
3.3 Printer Startup & Shutdown
3.3.1 Printer Startup
CAUTION: Only use the power adapter provided by ANSER.

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Plug the power adapter into the 12VDC socket and plug the power adapter into a wall
outlet, or the power source.
3.3.2 Printer Shutdown
CAUTION: Please make sure printer is idle before unplugging the power adapter, to prevent damage
to the printer and ink cartridge.

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4. User Interface Operation
This section covers detail explanation of ANSER printer user interface:
4.1
Home Page
4.2
Menu Settings Page
4.3
Editor
4.4
Editor Settings
4.5
System Settings
4.6
Function Tree

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Before start operation in U2 printer, please make sure infrared receiver is turn on (bright IR LED
light). If no, please press the infrared switch button to turn it on.
4.1 Home Page
U2 Printer main page is divided into three sections: system status, print preview and real-
time printing report. The functions are as follow:
U2 Smart / SmartONE System Main Page
Infrared On-Off Switch /
Infrared Light

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U2 ProS System Main Page
１
System Status
Display current hardware device status, print status,
external hardware and device memory time, etc.
２
Print Preview
Preview real-time printing message.
３
Real-time Printing
Report
Instantly display print related information, such as
counters, number of prints, etc.
4.1.1 Status Bar
Provides the user's current device status, including print status, USB status, external
photocell status, external encoder status, ink status and system time, for each function
diagram see the table below for instructions.
U2 Smart / SmartONE” Status Bar
U2 ProS Status Bar