Apriva Verifone Vx675 User manual

Verifone Vx675
User Guide
APRIVA_Vx675_USERPRK_1.0

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APRIVA_Vx675_USERPRK_1.0
Table of Contents
Product Overview................................................................................................3
Getting Started .....................................................................................................5
Quick Reference..................................................................................................9
Credit Transactions .............................................................................................10
Debit Transactions...............................................................................................11
Receipts & Reports..............................................................................................12
Customer Care ....................................................................................................12

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APRIVA_Vx675_USERPRK_1.0
Product Overview
Verifone VX 675
VeriFone’s VX 675 is the world’s smallest, wireless handheld payment device, ergonomically designed to fit
comfortably in even the most petite hands. Incredibly advanced, sleek and elegant, the VX 675 is ideal for
restaurants, hospitality, delivery, transportation operations or any other pay-anywhere, pay-anytime environment.
All in a drop resistant case that withstands even the most demanding conditions.
Payment Options:
• Diners
• American Express
• Discover/NOVUS
• JCB
• MasterCard
• VISA
• Debit
• EBT
Specifications
CPU 400 MHz ARM11 32-bit/500 MIPS processor
Memory 192 MB (128 MB of Flash, 64 MB of SDRAM) standard, designed to support up to 500 MB
Display 2.8”, 320x240 pixel color TFT (QVGA)
Keypad 3 x 4 numeric keypad, plus 4, screen-addressable keys and a navigation key
Magnetic Card Reader Triple track (tracks 1, 2, 3), high coercivity, bi-directional
Wireless Modem 3G (HSPA+)
Printer Integrated thermal with graphics capabilities, 18 lines per second, 22, 32, or 42 columns; 40mm paper roll
Power Suply AC input 100-240 VAC, 50/60 Hz; DC output 5 VDC, 1 Amp
Dimensions Length: 163mm; Max Width: of 78mm; Height: 52mm
Weight 0.741 lbs

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APRIVA_Vx675_USERPRK_1.0
Supported Transactions
Credit
Online Retail Sale
Online Retail Sale with Tip
Online Return
Oine Sale (QSP)
Verify
Forced (Voice Authorization)
Void (Sale/Forced/Return)
Manual Entry with Card Present/Card Not Present, AVS, CVV/CVV2, CID
Store and Forward
Debit (PIN Based) Online Sale
Online Refund
EBT Types
Food Stamp
Cash Benefit
EBT Voucher
EBT Transactions
Online Sale with cash-back
Verify (Balance Inquiry)
Online Return (Refund)
Online Void

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APRIVA_Vx675_USERPRK_1.0
Getting Started
SIM Installation
Remove the battery cover by turning the screw counter-clockwise.
Fig. 1
Fig. 2 Fig. 3
Slide the SIM card into the slot labeled SIM1. Pay careful attention to the orientation of the SIM card - the cut corner
should be at the top left of as shown in Fig 3.

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APRIVA_Vx675_USERPRK_1.0
Loading Paper
Hook your finger under the latch and lift up to swing the paper roll cover open.
Drop the paper roll into the printer tray and then close the cover leaving approximately 1/2 inch of paper out.

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APRIVA_Vx675_USERPRK_1.0
Screen & Keypad Layout
Directional Pad
Select
Reprint Receipt
Reports
Enter KeyCancel Key
Backspace Key
Scroll Key

Quick Reference
Settlement / Reports
Need Help?
Credit Transactions
Debit Sale • At the main screen, swipe cu-
somer’s credit card.
• Enter Amount, and then press
Enter.
• Select Yes, and then press Enter.
• Select Debit, and then press Enter.
• Select No, and then press Enter.
• Ask customer enter PIN number,
and then press Enter.
• Receipt is printed.
Debit Refund • Scroll until Refund is highlighted,
and then press Enter.
• Enter Refund Amount, and then
press Enter.
• Select Yes, and then press Enter.
• Swipe customer’s card.
• Select Debit, and then press Enter.
• Enter Original Transaction Date
(MMDD), and then press Enter.
• Ask customer enter PIN number,
and then press Enter.
• Receipt is printed.
Debit Transactions
Detail Report • Press the Reports key.
• Select Detail Report, and
then press Enter.
• Report is printed.
Totals Report • Press the Reports key.
• Select Host Total, and then
press Enter.
• Report is printed.
Settlement • Scroll until Settlement is
highlighted, and then press
Enter.
• Press Enter to confirm
batch settlement.
• Batch Settlement Report is
printed.
Please contact Apriva Customer Care with questions about
using your Verifone Vx675 device.
Apriva Customer Care
[phone]
[email protected]
NOTE: Transactions that are manually entered (not swiped) will
require you to enter the card number, expiration date, customer zip
code and credit card CVV (on back of card) value.
Sale • At the main screen, swipe cusomer’s
credit card.
• Enter Amount, and then press Enter.
• Select Yes, and then press Enter.
• Select Credit, and then press Enter.
• Receipt is printed.
Void Sale • Scroll until Void is highlighted, and
then press Enter.
• Select No, and then press Enter.
• Select Inv#, and then press Enter.
• Enter Invoice Number from receipt,
and then press Enter.
• Select Yes, and then press Enter.
• Receipt is printed.
Forced
Sale
• Scroll until Void is highlighted, and
then press Enter.
• Enter Amount, and then press Enter.
• Select Yes, and then press Enter.
• Swipe customer card.
• Enter Order number, and then press
Enter.
• Enter Approval Code, and then press
Enter.
• Receipt is printed.
Refund • Scroll until Refund is highlighted, and
then press Enter.
• Enter Refund Amount, and then press
Enter.
• Select Yes, and then press Enter.
• Swipe customer’s card.
• Select Credit, and then press Enter.
• Receipt is printed.
Auth
Only
• Scroll until Auth Only is highlighted,
and then press Enter.
• Enter Amount, and then press Enter.
• Select Yes, and then press Enter.
• Swipe customer’s card.
• Receipt is printed.
Tip
Adjust
• Press the Tip Adjust key.
• Select Inv#, and then press Enter.
• Enter invoice number, and then press
Enter.
• Select Adjust, and then press Enter.
• Enter new tip total, and then press
Enter.

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APRIVA_Vx675_USERPRK_1.0
Sale • At the main screen, swipe cusomer’s credit card.
• Enter Amount, and then press Enter.
• Select Yes, and then press Enter.
• Select Credit, and then press Enter.
• Receipt is printed.
Void Last Sale • Scroll until Void is highlighted, and then press Enter.
• Select Yes, and then press Enter.
• Select Yes, and then press Enter.
• Receipt is printed.
Void Sale • Scroll until Void is highlighted, and then press Enter.
• Select No, and then press Enter.
• Select Inv#, and then press Enter.
• Enter Invoice Number from receipt, and then press Enter.
• Select Yes, and then press Enter.
• Receipt is printed.
Forced Sale • Scroll until Void is highlighted, and then press Enter.
• Enter Amount, and then press Enter.
• Select Yes, and then press Enter.
• Swipe customer card.
• Enter Order number, and then press Enter.
• Enter Approval Code, and then press Enter.
• Receipt is printed.
Refund • Scroll until Refund is highlighted, and then press Enter.
• Enter Refund Amount, and then press Enter.
• Select Yes, and then press Enter.
• Swipe customer’s card.
• Select Credit, and then press Enter.
• Receipt is printed.
Authorization Only • Scroll until Auth Only is highlighted, and then press Enter.
• Enter Amount, and then press Enter.
• Select Yes, and then press Enter.
• Swipe customer’s card.
• Receipt is printed.
Tip Adjust • Press the Tip Adjust key.
• Select Inv#, and then press Enter.
• Enter invoice number, and then press Enter.
• Select Adjust, and then press Enter.
• Enter new tip total, and then press Enter.
Settle Batch • Scroll until Settlement is highlighted, and then press Enter.
• Press Enter to confirm batch settlement.
• Batch Settlement Report is printed.
Credit Transactions
NOTE: Transactions that are manually entered (not swiped) will require you to enter the card number, expiration
date, customer zip code and credit card CVV (on back of card) value.

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APRIVA_Vx675_USERPRK_1.0
Debit Sale with Cash Back • At the main screen, swipe cusomer’s credit card.
• Enter Amount, and then press Enter.
• Select Yes, and then press Enter.
• Select Debit, and then press Enter.
• Select Yes, and then press Enter.
• Select Cashback Amount, and then press Enter.
• Ask customer enter PIN number, and then press Enter.
• Receipt is printed.
Debit Sale • At the main screen, swipe cusomer’s credit card.
• Enter Amount, and then press Enter.
• Select Yes, and then press Enter.
• Select Debit, and then press Enter.
• Select No, and then press Enter.
• Ask customer enter PIN number, and then press Enter.
• Receipt is printed.
Debit Refund • Scroll until Refund is highlighted, and then press Enter.
• Enter Refund Amount, and then press Enter.
• Select Yes, and then press Enter.
• Swipe customer’s card.
• Select Debit, and then press Enter.
• Enter Original Transaction Date (MMDD), and then press Enter.
• Ask customer enter PIN number, and then press Enter.
• Receipt is printed.
Debit Transactions

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APRIVA_Vx675_USERPRK_1.0
Totals Report:
Prints a basic report that displays the
totals of all transactions in the current
batch.
• Press the Reports key.
• Select Totals Report, and then press Enter.
• Report is printed.
Detail Report:
Prints a detailed report for the current
batch.
• Press the Reports key.
• Select Detail Report, and then press Enter.
• Report is printed.
Batch Totals Report:
Allows you print a batch totals report.
• Press the Reports key.
• Select Host Total, and then press Enter.
• Report is printed.
Reprint Last Receipt.
Allows you to reprint the last transaction
receipt.
• Press the Reprint key.
• Select Last Receipt, and then press Enter.
• Receipt is printed.
Reprint Any Receipt.
Allows you to reprint a transaction
receipt by invoice number.
• Press the Reprint key.
• Select Any Receipt, and then press Enter.
• Enter Invoice Number, and then press Enter.
• Receipt is printed.
Receipts & Reports
Customer Care
Please contact Apriva Customer Care with questions about using your Verifone Vx675 device.
Apriva Customer Care
[phone]
[email protected]