Apriva Verifone Vx680 User manual

Verifone Vx680 3G
User Guide

Page 2
Table of Contents
Product Overview ...........................................................................................................................3
Verifone Vx680 BackOce Device Boarding ...........................................................................4
Getting Started.................................................................................................................................9
Quick Reference..............................................................................................................................10
Credit Transactions .........................................................................................................................11
Debit Transactions ..........................................................................................................................12
EBT Transactions .............................................................................................................................13
Reports ..............................................................................................................................................14
Customer Care ................................................................................................................................14

Page 3
Specifications
CPU 400 MHz ARM11 32-bit RISC processor
Memory 192 MB (128 MB of Flash, 64 MB of SDRAM) standard
Display 240x320 pixel color TFT (QVGA) supports up to 26 lines x 26 characters
Keypad 3x4 numeric keypad, plus screen-addressable keys
Magnetic Card Reader Triple track (tracks 1, 2, 3), high coercivity, bi-directional
Communication Wide Area GSM/GPRS on 850/900/1800/1900 MHz
Printer Integrated thermal with graphics capabilities, 18 lines per second
Power Suply AC input 100-240 VAC, 50/60 Hz / DC output 12 VDC, 2.0 Amp
Dimensions Length: 172mm; Max Width: 82mm; Height: 62mm
Weight 1.05 lbs
Verifone Vx680
VeriFone’s VX 680 – the world’s smallest full-function, portable payment device is packed with performance,
contactless capability and a large color touch screen. And all on the proven VX platform – making it the perfect
choice for businesses on the go.
Product Overview

Page 4
Getting Started
Keypad Layout
SIM Installation
Remove the battery using the thumb tab at the base of the Vx680. Slide the SIM Card into the SIM slot in the battery
compartment as shown below. Please note that the copper connectors on the SIM card must be face down.
Power o or Cancel Key
Touch Screen
Power On or Enter Key
Backspace Key

Quick Reference
NOTE: Transactions that are manually entered (not
swiped) will require you to enter the card number,
expiration date, customer zip code and credit card CVV
(on back of card) value.
Please contact Apriva Customer Care with questions
about using your Vx680 device.
Apriva Customer Care
[phone]
[email protected]
NOTE: Transactions that are manually entered (not
swiped) will require you to enter the card number,
expiration date, customer zip code and credit card CVV
(on back of card) value.
Credit Transactions
Credit Sale
1. Tap Sale.
2. Enter Amount, and then press Enter.
3. Press Enter.
4. Insert or Swipe Customer Card.
5. Tap Credit.
Void Sale
1. Tap the down arrow, and then tap Void when
displayed.
2. To void the last transaction processed, tap Yes.
To void a dierent transaction tap No.
3. Tap Inv# or Acct#.
4. Enter the Invoice Number or Last 4 digits of the
customer’s card number, and then press Enter.
5. Verify the transaction, and then tap Yes.
Force
1. Tap the down arrow, and then tap Force when
displayed.
2. Enter amount, and then press Enter.
3. Press Enter.
4. Insert or Swipe customer card.
5. Tap Credit.
6. Enter approval code, and then press Enter.
Refund
1. Tap the down arrow, and then tap Refund when
displayed.
2. Enter Amount, and then press Enter.
3. Insert or Swipe customer card.
4. Tap Credit if prompted.
Auth Only
1. Tap the down arrow, and then tap Auth Only
when displayed.
2. Enter Amount, and then press Enter.
3. Press Enter.
4. Swipe customer card.
5. Tap Credit.
Debit Transactions
Debit Sale
1. Tap Sale.
2. Enter amount, and then press Enter.
3. Press Enter.
4. Insert or Swipe customer card.
5. Tap Debit if prompted.
6. Tap No.
7. Have customer enter PIN number, and then press
Enter.
Debit Return
1. Tap the down arrow, and then tap Refund when
displayed.
2. Enter Amount, and then press Enter.
3. Insert or Swipe customer card.
4. Tap Debit.
5. Enter original transaction date (found on receipt).
6. Have customer enter PIN number, and then press
Enter.
Reports / Settlement
Detail Report
1. Tap the Report icon (bottom right of the screen).
2. Tap Detail Report.
Totals Report
1. Tap the Report icon (bottom right of the screen).
2. Tap Totals Report.
Settlement
1. Tap the down arrow, and then tap Settlement
when displayed.
2. Confirm totals, and then press Enter.

Page 6
Credit Transactions
NOTE: Transactions that are manually entered (not swiped) will require you to enter the card number, expiration date,
customer zip code and credit card CVV (on back of card) value.
Credit Sale
1. Tap Sale.
2. Enter Amount, and then press Enter.
3. Press Enter.
4. Insert or Swipe Customer Card.
5. Tap Credit.
Void Sale
1. Tap the down arrow, and then tap Void when
displayed.
2. To void the last transaction processed, tap Yes.
To void a dierent transaction tap No.
3. Tap Inv# or Acct#.
4. Enter the Invoice Number or Last 4 digits of the
customer’s card number, and then press Enter.
5. Verify the transaction, and then tap Yes.
Force
1. Tap the down arrow, and then tap Force when
displayed.
2. Enter amount, and then press Enter.
3. Press Enter.
4. Insert or Swipe customer card.
5. Tap Credit.
6. Enter approval code, and then press Enter.
Refund
1. Tap the down arrow, and then tap Refund when
displayed.
2. Enter Amount, and then press Enter.
3. Insert or Swipe customer card.
4. Tap Credit if prompted.
Auth Only
1. Tap the down arrow, and then tap Auth Only
when displayed.
2. Enter Amount, and then press Enter.
3. Press Enter.
4. Swipe customer card.
5. Tap Credit.
Settle Batch
1. Tap the down arrow, and then tap Settlement
when displayed.
2. Confirm totals, and then press Enter.

Page 7
Debit Sale
1. Tap Sale.
2. Enter amount, and then press Enter.
3. Press Enter.
4. Insert or Swipe customer card.
5. Tap Debit if prompted.
6. Tap No.
7. Have customer enter PIN number, and then press
Enter.
Debit Sale with Cashback
1. Tap Sale.
2. Enter amount, and then press Enter.
3. Press Enter.
4. Insert or Swipe customer card.
5. Tap Debit if prompted.
6. Tap Yes.
7. Tap Cashback amount.
8. Have customer enter PIN number, and then press
Enter.
Debit Return
1. Tap the down arrow, and then tap Refund when
displayed.
2. Enter Amount, and then press Enter.
3. Insert or Swipe customer card.
4. Tap Debit.
5. Enter original transaction date (found on receipt).
6. Have customer enter PIN number, and then press
Enter.
Debit Transactions

Page 8
Food Stamp Sale
1. Tap Sale.
2. Enter Amount, and then press Enter.
3. Swipe card.
4. Tap EBT.
5. Tap Food.
6. Have customer enter PIN, and then press Enter.
Food Stamp Refund
1. Tap Refund.
2. Enter Amount, and then press Enter.
3. Swipe card.
4. Tap EBT.
5. Tap Food.
6. Have customer enter PIN, and then press Enter.
Food Stamp Void
1. Tap Void
2. To void last transaction processed, tap Yes. To
void a dierent transaction, tap No.
3. Tap Inv# or Acct#.
4. Enter the Invoice Number or Last 4 of the
customer card, and then press Enter.
5. Verify the transaction, and then tap Yes.
6. Swipe the customer card.
7. Have customer enter PIN, and then press Enter.
Food Stamp Balance Inquiry
1. Tap Balance Inq.
2. Swipe card.
3. Tap EBT.
4. Tap Food.
5. Have customer enter PIN, and then press Enter.
EBT Transactions
Cash Benefit Sale
1. Tap Sale.
2. Enter Amount, and then press Enter.
3. Swipe card.
4. Tap EBT.
5. Tap Food.
6. Have customer enter PIN, and then press Enter.
Cash Benefit Refund
1. Tap Refund.
2. Enter Amount, and then press Enter.
3. Swipe card.
4. Tap EBT.
5. Tap Food.
6. Have customer enter PIN, and then press Enter.
Cash Benefit Void
1. Tap Void
2. To void last transaction processed, tap Yes. To
void a dierent transaction, tap No.
3. Tap Inv# or Acct#
4. Enter the Invoice Number or Last 4 of the
customer card, and then press Enter
5. Verify the transaction, and then tap Yes.
6. Swipe the customer card.
7. Have customer enter PIN, and then press Enter.

Page 9
Reports
Customer Care
Please contact Apriva Customer Care with questions about using your Verifone Vx680 device.
Apriva Customer Care
[phone]
[email protected]
Totals Report
Prints a basic report that displays all current
transactions in the batch.
1. Tap the Report icon (bottom right of screen).
2. Tap Totals Report.
Detail Report
Prints a detailed report for the current batch.
1. Tap the Report Icon (bottom right of screen).
2. Tap Detail Report.
Batch History
Allows you to re-print reports for a particular date or
the entire history.
1. Tap the Report icon (bottom right of screen).
2. Tap the down arrow, and tap Batch History when
displayed.
3. Tap Date to enter a date, or tap all.
Reprint Last Receipt
Allows you to reprint the last transaction receipt.
1. Tap the receipts icon (icon to the left of the
reports icon).
2. Tap Last Receipt to print the last transaction
receipt.
Reprint Receipt
Allows you to reprint a transaction receipt by invoice
number.
1. Tap the receipts icon (icon to the left of the
reports icon).
2. Tap Any Receipt.
3. Enter Invoice Number, and then press Enter.