Aquacal HeatWave SuperQuiet SQ120R User manual

AquaCal®
Installation Manual
LTP0098 REV 2
Important
Read this document before operating / installing this product
For additional product manuals and operation / installation procedures, please visit www.AquaCal.com

Table of Contents
Section 1 - Contacting AquaCal AutoPilot, Inc.
Section 2 - Safety
Section 3 - Installation
3.1 Dimensions 3
3.2 Positioning Equipment 5
3.3 Plumbing 5
3.3.a Clearances 5
3.3.b Water Flow Rates 6
3.3.c Adjusting Water Flow Using ΔT (Delta-T) 7
3.3.d Plumbing Requirements 9
3.3.e Plumbing Diagrams 9
3.3.f Water Connections to Heat Pump 12
3.3.g In-Line Chlorine Feeders 13
3.3.h Maintaining Ability to Winterize 13
3.3.i Adjusting Water Pressure Switch 14
3.4 Electrical 14
3.4.a Electrical Requirements 14
3.4.b Electrical Knockouts 16
3.4.c Access Panels 16
3.4.d Schematics 17
3.4.e Verifying Transformer Setting 17
3.4.f Three-Phase Adjustment 17
3.4.g Connecting Heat Pump to an External Controller 18
3.5 Service Level Programming 19
Section 4 - Operation
4.1 Energizing Heat Pump 23
4.2 Display Door 23
4.3 Display Lock 23
4.4 Display Panel 23
4.4.a Buttons 24
4.4.b Indicator Lights 24
4.4.c Display 24
i

4.5 User Level Factory Defaults 25
4.6 Setting Operating Mode 26
4.7 Selecting Celsius or Fahrenheit 26
4.8 Setting Thermostats 26
4.9 User Lock Option (Enable) 27
4.10 User Lock Option (Disable) 28
4.11 User Lock Option (Entering Pass Code) 28
4.12 Operating Heat Pump (With an External Controller) 29
Section 5 - Maintenance
5.1 Water Chemistry 30
5.2 Cleaning Equipment After Installation 30
5.3 Planned Maintenance 31
5.4 Winterizing 32
Section 6 - Troubleshooting
6.1 Fault Codes 34
6.2 Issues and Resolutions 36
Section 7 - Appendix
7.1 Identifying Model Specifications 39
7.2 Weights 40
7.3 Initial Heating Recommendations 40
7.4 Initial Cooling Recommendations 40
7.5 Available Accessories 40
ii

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SECTION 1 - CONTACTING AQUACAL AUTOPILOT, INC.
For further assistance, please contact AquaCal AutoPilot, Inc. Technical Support. To better assist you,
please have the heat pump model and serial number available. See "Identifying Model Specifications" on
page 39.
Website www.AquaCal.com
Request Service Online www.AquaCal.com/request-heat-pump-service/
Phone [phone]
Hours 8-5 pm, Eastern M-F
SECTION 2 - SAFETY
lFor personal safety, and to avoid damage to equipment, follow all safety instructions displayed on the equipment
and within this manual. Repair and service of heat pump must be performed by an authorized service center.
lWarranties may be voided if the equipment has been improperly installed, maintained or serviced.
lIf service is deemed necessary, please contact AquaCal®Technical Support. See "Contacting AquaCal
AutoPilot, Inc." on page 1.
SAFETY SIGNALS
Throughout this document, safety signals have been placed where particular attention is
required.
WARNING - signals relate to personal safety.
CAUTION - signals promote avoiding damage to the equipment.
When installing and using your heat pump basic safety precautions must always be followed, including the
following:
WARNING - Failure to heed the following may result in injury or death.
lInstallation and repairs must be performed by a qualified technician.
lThe heat pump contains refrigerant under pressure. Repairs to the refrigerant circuit must not be attempted by
untrained and / or unqualified individuals. Service must be performed only by qualified HVAC technicians.
Recover refrigerant before opening the system.
lThe heat pump utilizes high voltage and rotating equipment. Use caution when servicing.
lElectrical installation and service should be performed by a Licensed Electrician only.
lImproper water chemistry can present a serious health hazard. To avoid possible hazards, maintain pool / spa
water per standards detailed in this document.
lProlonged immersion in water warmer than normal body temperature may cause a condition known as
Hyperthermia. The symptoms of Hyperthermia include unawareness of impending hazard, failure to perceive
heat, failure to recognize the need to exit the spa, and unconsciousness. The use of alcohol, drugs, or medication
can greatly increase the risk of fatal Hyperthermia. In addition, persons having an adverse medical history, or
pregnant women, should consult a physician before using a hot tub or spa. Children and the extreme elderly
should be supervised by a responsible adult.
lProlonged immersion in water colder than normal body temperature may cause a condition known as
Hypothermia. The symptoms of Hypothermia include shivering (although as hypothermia worsens, shivering
stops), clumsiness or lack of coordination, slurred speech or mumbling, confusion and poor decision-making,
drowsiness or low energy, lack of concern about personal welfare, progressive loss of consciousness, weak
pulse and slow or shallow breathing. In addition, persons having an adverse medical history, or pregnant
women, should consult a physician before immersing in a cold body of water. Children and the extreme elderly
should be supervised by a responsible adult.

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CAUTION - Failure to heed the following may result in equipment damage.
lMaintain proper water chemistry in order to avoid damage to pump, filter, pool shell, etc.
lWater flow exceeding maximum flow rate requires a bypass. Damage due to excessive water flow will void
warranty.
SAVE THESE INSTRUCTIONS

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SECTION 3 - INSTALLATION
WARNING - Failure to heed the following may result in injury or death.
lInstallation of this equipment by anyone other than a qualified installer can result in a safety hazard. The
information contained throughout the "Installation" section is intended for use by qualified installation
technicians familiar with the swimming Pool / Spa safety standards.
CAUTION - Failure to heed the following may result in equipment damage.
lFailure to protect equipment against corrosive conditions will adversely affect the life of the equipment and will
void equipment warranty.
3.1 Dimensions
Dimensions (HeatWave SuperQuiet®SQ120R, SQ125, SQ145, SQ166R and SQ225)
Dimensions (TropiCal®T035, T055 and T075)

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Dimensions (TropiCal®T090, T115 and T135)

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3.2 Positioning Equipment
Controlling Irrigation and Rainwater Runoff
lIrrigation water may damage heat pump components. Have irrigation water directed away from the heat pump.
lThe heat pump will withstand normal rainfall. Do not allow a roof slope to direct rainwater onto the heat pump.
Have a gutter installed on the roof edge to direct this water away from the heat pump. Or install the heat pump in
another location.
Planning for Condensation
The heat pump can produce a large amount of water in the form of condensation. The amount of water
depends on air temperature and humidity.
lInstall the heat pump with enough height to allow for water drainage.
lPlan for water drainage disposal as needed.
Mounting Pad Requirements
lBuild the heat pump pad out of concrete or another code-approved material.
lConfirm the pad can support the weight of the heat pump. See "Weights" on page 40.
lElevate the pad enough to allow for drainage.
lMake sure the pad is flat and level.
lHave the pad extend at least 6 inches from the heat pump base in all directions.
lDo not install the heat pump on soil or grass.
lDo not allow the heat pump base to touch the buildings foundation.
lDo not place the heat pump directly on a concrete floor inside a building. This can cause noisy equipment
vibration. Install vibration dampeners between the heat pump base and floor.
lEquipment pad must meet all requirements of authorities having code-related jurisdiction.
Anchoring to Pad
lFollow all applicable local, state, and national requirements regarding wind load anchoring.
lThe shipping brackets used to tie the heat pump to the pallet are approved mounting (hurricane) brackets. They
can be used to anchor the heat pump to the pad.
lIf needed, contact AquaCal®Customer Support to obtain the correct anchoring kit information. Please have the
heat pump model number and serial number when requesting support. See "Identifying Model Specifications" on
page 39.
3.3 Plumbing
3.3.a Clearances
lProper air circulation is required for the heat pump to operate efficiently. Avoid placing objects near or on top of
the heat pump. This includes shrubbery and lawn furniture. These objects will also hinder maintenance access.
lAvoid storing chemical containers near the heat pump. The chemicals can cause equipment damage.

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Overhead Clearance
HeatWave SuperQuiet®and TropiCal®(Top View)
3.3.b Water Flow Rates
Maintain water flow rates as indicated. Please note, these specifications relate to the heat pump only. Code-
specified whole system turnover rates must be satisfied.
CAUTION - Failure to heed the following may result in equipment damage.
lWater flow exceeding maximum flow rate may damage heat exchanger; such damage will not be covered under
the equipment warranty

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MODEL HEAT EXCHANGER TYPE FLOW RATES
MINIMUM MAXIMUM
SQ120R Titanium ThermoLink®30 GPM 70 GPM
SQ125 Titanium ThermoLink®30 GPM 70 GPM
SQ145 Titanium ThermoLink®30 GPM 70 GPM
SQ166R Titanium ThermoLink®30 GPM 70 GPM
SQ225 Titanium ThermoLink®30 GPM 70 GPM
T035 Titanium Tube-in-Tube 20 GPM 45 GPM
T055 Titanium Tube-in-Tube 20 GPM 45 GPM
T075 Titanium Tube-in-Tube 20 GPM 45 GPM
T090 Titanium ThermoLink®30 GPM 70 GPM
T115 Titanium ThermoLink®30 GPM 70 GPM
T135 Titanium ThermoLink®30 GPM 70 GPM
If water flow through the heat pump is reduced, performance will suffer and internal safety devices may
deactivate the heat pump with error codes HP and HP5, or (if equipped) an LP and LP5.
lOperate water filtration devices per manufacturer's specifications. Dirty filters can cause reduced water flow to the
heat pump. An increase of 7-10 psi higher than the clean filter pressure typically reduces flow rates. This requires
the filter to be cleaned or back-washed
lKeep baskets free of debris. Similar to a dirty filter, large volumes of debris in the pump and skimmer baskets can
reduce water flow.
lCheck for improper valve settings. A partially closed valve after the filter, or a full-open bypass around the heat
pump, will cause insufficient water flow through the heat pump.
lThe maximum static (or operating pressure) is 50 pounds-per-square-inch (PSI). These specifications relate to the
heat pump only. Code-specified whole system turnover rates must be satisfied.
3.3.c Adjusting Water Flow Using ΔT (Delta-T)
The Delta-T is the temperature difference between the water temperatures entering and leaving the heat
pump. The equipment can be fine-tuned for maximum performance by balancing water flow rates to
maintain an ideal ∆T.
lInstalled Temperature / Pressure probes and ports are required to perform the following procedures.
lThis adjustment procedure is to be completed with the unit in HEA mode only;ACH and COO discharge
temperatures are not shown.
PLEASE NOTE -
Temperature / Pressure ports are required for all commercial applications.
They are strongly recommended (but not required) for residential installations.

Page - 8
Temperature / Pressure Port
(Shown with Probe)
1. Adjust heat pump thermostat to its lowest setting while in
HEA mode.
2. Deactivate the water filtration pump.
3. Adjust valves to a halfway open position leading to the
heat pump.
4. Adjust valves to a fully open position leading away from
the heat pump.
5. Activate the pool water filtration pump.
6. Slowly turn the thermostat up until the heat pump
activates.
lAfter a four-minute delay, the heat pump
compressor will start.
7. With the heat pump running, confirm water filtration
pump is operating properly with adequate flow and no
short cycling. If needed, clean filters leading to the heat pump.
8. Wait for water and refrigerant pressure to stabilize (approximately 5 minutes).
9. Adjust valves in the following order:
A. Adjust valve leading away from the heat pump to correct temperatures measured with a temperature
pressure probe.
B. Allow pressure to stabilize . Then check temperature again. Re-adjust valve leading away from the
heat pump as needed.
10. Mark valves at these positions for future reference.
Temperature differences are based on pool temperatures of 72° (+ or – 3° F). For water
temperatures outside this range, contact AquaCal®Technical Support.
MODEL TEMPERATURE
SQ120R 3° to 7° F
SQ125 3° to 7° F
SQ145 3° to 7° F
SQ166R 3° to 8° F
SQ225 4° to 9° F
T035 1° to 4° F
T055 2° to 5° F
T075 3° to 7° F
T090 3° to 6° F
T115 3° to 7° F
T135 4° to 8° F
Table 1 - Temperature Chart

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3.3.d Plumbing Requirements
CAUTION - Failure to heed the following may result in equipment damage.
lDo not use glue on the threaded portion of the equipment’s unions. A glued-in-place union will prevent the
equipment from being properly winterized.
lThe heat pump must receive water flow within the specified minimum ranges under worst-case conditions such
as a fouled water filter.
lWater flow exceeding maximum flow rates may damage heat pump and will not be covered under equipment
warranty. See "Water Flow Rates" on page 6.
lInstall a bypass valve whenever water-flow may exceed maximum rating.
lSee "5 lb Bypass Valve Kit (Kit STK0135)" on page 40.
lFor additional guidance testing water flow rates, please contact AquaCal®Technical Support.
3.3.e Plumbing Diagrams
Plumbing diagrams are provided in this section as a planning guide to the sequence of equipment, valves,
and fittings.
lThe basic plumbing configurations for typical installations are shown.
lIf the installation does not closely follow any of the supplied plumbing diagrams, AquaCal®Technical Support is
available for installation advice and guidance.
Air Source Heat Pump Plumbing Diagrams
Heat Pump with water flows equal or less than maximum listed flow rate
See "Water Flow Rates" on page 6.

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Heat Pump with water flows greater than maximum listed flow rate
See "Water Flow Rates" on page 6.
Heat Pump with Spillover Spa (One filter Pump)

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Heat Pump with Spillover Spa (Two filter Pumps)
Heat Pump with Spillover Spa (ATV Installation)
Heat Pump with Solar Panels in Plumbing Circuit

Page - 12
Heat Pump with Gas Heater backup
Multiple Air Source Heat Pumps
3.3.f Water Connections to Heat Pump
lConnections to site plumbing are made via PVC solvent cement to the female slip socket of the plumbing unions.
lHeat Pump union sizes are specified on diagrams.
lPlumbing unions are available from AquaCal®.See "Available Accessories" on page 40.
CAUTION - Failure to heed the following may result in equipment damage.
lDo not use glue on the threaded portion of the equipment’s unions. A glued-in-place union will prevent the
equipment from being properly winterized.

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TropiCal®T035, T055, T075, TropiCal®T090, T115, T135
HeatWave SuperQuiet®SQ120R, SQ125, SQ145, SQ166R,
SQ225
3.3.g In-Line Chlorine Feeders
Place in-line chlorinators downstream from the heat pump and as low in elevation as possible. If an erosion
type feeder is used, always install a Hartford Loop to protect internal heat pump components.
Heat Pump with Hartford Loop
3.3.h Maintaining Ability to Winterize
CAUTION - Failure to heed the following may result in equipment damage.
lDo not use glue on the threaded portion of the equipment’s unions. A glued-in-place union will prevent the heat
pump from being properly winterized.
The unions can be used to decouple the heat pump from the plumbing system during hard freeze conditions.
Do not defeat the function of the unions by using glue on the threaded portion of the unions. See
"Winterizing" on page 32.

Page - 14
3.3.i Adjusting Water Pressure Switch
Adjust water pressure switch when heat pump attempts to operate without water flow.
WARNING - Failure to heed the following may result in injury or death.
lWater Pressure Switch adjustment procedure to be performed by experienced service personnel only; procedure
must not be attempted by individuals lacking adequate electrical and mechanical experience.
CAUTION - Failure to heed the following may result in equipment damage.
lIf after water pressure switch adjustment the heat pump continues to operate with the filter pump off, readjust
water pressure switch to ensure heat pump will not run without water flow.
Confirm the following before attempting any adjustments:
lThe filter is clean.
lFilter pump is operating.
lValves are set to direct appropriate amount of water through the heat pump. See "Water Flow Rates" on page 6.
lFLO code is displayed (or displays intermittently).
Adjusting Water Pressure Switch:
1. Remove heat pump access panel. See "Access Panels"
on page 16.
2. Locate the water pressure switch. It will be outside and
along the bottom edge of the electrical enclosure. Exact
location varies by model.
3. Activate filter pump.
4. Apply power to heat pump.
5. Slowly rotate adjustment wheel on switch until the FLO
code just disappears.
6. Deactivate filter pump. If correctly adjusted, theheat
pump will deactivate and display FLO.
7. Re-install heat pump access panel.
lIf heat pump continues to operate without water flow, contact AquaCal®Technical Support.
lSite-specific factors may require the installation of an external flow switch. See "Available
Accessories" on page 40.
3.4 Electrical
3.4.a Electrical Requirements
WARNING - Failure to heed the following may result in injury or death.
lThe information contained in this section is intended for use by qualified electricians familiar with electrical
service-industry safety standards and methods.
lLocate the equipment disconnect as near to the heat pump as possible. Always satisfy applicable codes and
standards.
lNever mount power-disconnects directly to the heat pump.
lIn sizing power wiring, be especially aware of up-sizing requirements necessary due to wiring distances. Always
satisfy applicable codes and standards.
lMultiple heat pumps installed at the same site may benefit from automatic sequencing controllers (ASC) to
avoid excessive power drops at start-up. See "Available Accessories" on page 40.
lAquaCal®heat pumps are designed to use copper conductors, only. Do not use aluminum wire.

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Electrical Standards
Standards Title
NFPA 70 The electrical installation must conform to the current
version of the NEC, and all applicable local and state
codes
NFPA 70 Article 440 Standard for Safety for Electric Spas, Equipment
Assemblies, and Associated Equipment
NFPA 70 Article 680 Standard for Safety for Swimming Pool Pumps, Filters,
and Chlorinators
IEC 60335-1-2001 Household and similar electrical appliances - Safety -
General Requirements
IEC 60335-2-40 2006 Household and similar electrical appliances - Safety –
Particular requirements for electrical heat pumps, air-
conditioners, and dehumidifiers
UL1995 & CSA C22.2
236-05 Heating and cooling equipment
Table 2 - Standards
Grounding and Bonding
Follow local code requirements for properly grounding and bonding heat pump equipment.
lA bonding lug has been provided on the lower right hand corner of the front panel.
Surge Suppression
The use of approved commercial surge protectors is strongly recommended.
Sizing the Electrical Service
Refer to equipment data plate for specific information required to size electrical service and over-current
protection of heat pump. Sizing is based on data plate information, wire size, wiring devices, and over-
current protection per applicable local codes and standards. See "Identifying Model Specifications" on page
39.

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3.4.b Electrical Knockouts
HeatWave SuperQuiet®and TropiCal®
TC500 TC1000
3.4.c Access Panels
Access Panels (HeatWave SuperQuiet®) and (TropiCal®)

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3.4.d Schematics
Schematics are located on the inside of the equipment access panel.
PLEASE NOTE:
lSpecifications are subject to change without notice.
lSchematics are available by calling AquaCal®Customer Support.
lPlease have the complete model and serial number available.
lSee "Identifying Model Specifications" on page 39.
3.4.e Verifying Transformer Setting
Transformer voltage settings must be confirmed and set correctly depending on the measured voltage found
on the site. Incorrect settings may cause heat pump damage. The following procedure will allow the installer
to set the heat pumps transformer for the appropriate site voltage.
WARNING - Failure to heed the following may result in injury or death.
lThe information contained in this section is intended for use by qualified electrical installation technicians,
familiar with electrical service-industry safety standards and methods.
CAUTION - Failure to heed the following may result in equipment damage.
lSetting a voltage other than what is listed on the heat pump's data plate can damage equipment and is not covered
under warranty.
Example of heat pump
transformer
(Varies between models)
1. Turn heat pump on by adjusting the thermostat to call for heating or
cooling. If more than one heat pump is on site, turn them all on. Final
adjustments must be made with all heat pumps running.
2. Measure the running site voltage.
3. Confirm transformer tap is set for the measured site voltage. If more than
one voltage tap is shown, select the voltage nearest to the running site
voltage.
Please note: If more than one voltage is shown on the equipment’s data plate, the factory
default setting is usually the higher voltage on the transformer. As an example, a
"208/230" voltage will be set to "240" from the factory.
3.4.f Three-Phase Adjustment
If a three-phase unit fails to operate at start up, the orientation of the line voltage "field" wiring may need to
be adjusted.
WARNING - Failure to heed the following may result in injury or death.
lThe information contained in this section is intended for use by qualified electrical installation technicians,
familiar with electrical service-industry safety standards and methods.
CAUTION - Failure to heed the following may result in equipment damage.
lSetting a voltage other than what is listed on the heat pump’s data plate can damage equipment and is not
covered under warranty.
1. Deactivate power to the unit. Confirm that power is off to all three legs using an electrical test meter
set for the correct voltage.