Aquacal Heatwave SuperQuiet TropiCool TC1500 User manual

AquaCal®
Operation Manual
WATER CHILLER
®
Important
Read this document before operating / installing this product
For additional product manuals and operation / installation procedures, please visit www.AquaCal.com
LTM0930 REV 2.03- (project rel 7.02)

Table of Contents
Contacting AquaCalAutoPilot, Inc. 1
Safety Instructions 1
1 - Operation 3
1.1 Display Door 3
1.2 Wake Up Heat Pump 3
1.3 Display Panel 4
1.4 Activate Heat Mode, Cool Mode, Auto Mode, or Deactivate Equipment 6
1.5 Set Temperature 7
1.6 Set Up Programming 7
1.6.a Setting Date and Time 7
1.6.b Using Entry Code to Access Heat Pump 9
1.6.c Setting Entry Code Option 9
1.6.d Disabling Entry Code Option 11
1.6.e Configure Variable Speed Compressors 12
1.7 External Equipment 17
1.7.a Operating Heat Pump with a Call Flex 17
1.7.b Operating Heat Pump (With an External Controller) 20
1.7.c Operating Heat Pump (With an External Flow Switch) 20
1.7.d Operating Heat Pump (With a Gas Back-Up) 20
d.1 Using Gas Boost 21
1.7.e Operating Multiple Connected Heat Pumps 22
2 - Maintenance 23
2.1 Water Chemistry 23
2.2 Cleaning Equipment 24
2.3 Clearances 25
2.4 Irrigation and Storm Run-Off 26
2.5 Water Flow Rates 26
2.6 Adjusting Water Flow Using ΔT (Delta-T) 27
2.7 Planned Maintenance 30
2.8 Winterizing 31
3 - Troubleshooting 34
3.1 Fault Codes 35
3.2 Issues and Resolutions 40
4 - Appendix 48
4.1 Factory Defaults 48
4.2 Identifying Model Specifications 49
4.3 Weights 51
4.4 Heating Recommendations 52
4.5 Cooling Recommendations 52
4.6 Available Accessories 52
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Contacting AquaCalAutoPilot, Inc.
For further assistance, please contact the distributor or installer of this product.
If unavailable, please contact AquaCal®for a partner in your area. To better assist you, please have the heat
pump model and serial number available.
lSee "Identifying Model Specifications" on page49.
Product Information:
Website www.AquaCal.com
Phone [phone]
Hours 8-5 pm, Eastern M-F
Service Information:
Website www.AquaCal.com/request-heat-pump-service/
SAFETY INSTRUCTIONS
lFor personal safety, and to avoid damage to equipment, follow all safety instructions displayed on the equipment
and within this manual. Repair and service of heat pump must be performed by an authorized service center.
lWarranties may be voided if the equipment has been improperly installed, maintained or serviced.
lIf service is deemed necessary, please contact AquaCal. See "Contacting AquaCalAutoPilot, Inc." above.
SAFETY SIGNALS
Throughout this document, safety signals have been placed where particular attention is
required.
DANGER Failure to heed the following will result in injury or death.
WARNING Failure to heed the following may result in injury or death.
NOTICE
Failure to heed the following may result in damage to
equipment.
When installing and using your heat pump basic safety precautions must always be followed, including the
following:
DANGER Failure to heed the following will result in injury or death.
lThe heat pump utilizes high voltage and rotating equipment. Use caution when servicing.
lRISK OF ELECTRICAL SHOCK FROM ENERGY STORED IN CAPACITORS - MODELS EQUIPPED
WITH VARIABLE FREQUENCY COMPRESSOR DRIVES STORE ELECTRICITY EVEN AFTER THE
POWER HAS BEEN DEACTIVATED AT THE POWER BREAKER. Wait for 2 minutes after the shut down
of equipment before servicing.
lFollow all National Electric Codes (NEC) and/or State and Local guidelines.

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WARNING Failure to heed the following may result in injury or death.
lInstallation and repairs must be performed by a qualified technician.
lThe heat pump contains refrigerant under pressure. Repairs to the refrigerant circuit must not be attempted by
untrained and/or unqualified individuals. Service must be performed only by qualified HVAC technicians. Recover
refrigerant before opening the system.
lImproper water chemistry can present a serious health hazard. To avoid possible hazards, maintain pool/spa water
per standards as detailed in this document.
lProlonged immersion in water warmer than normal body temperature may cause a condition known as
Hyperthermia. The symptoms of Hyperthermia include unawareness of impending hazard, failure to perceive heat,
failure to recognize the need to exit the spa, and unconsciousness. The use of alcohol, drugs, or medication can
greatly increase the risk of fatal Hyperthermia. People having an adverse medical history, or pregnant women
should consult a physician before using a hot tub or spa. Children and the elderly should be supervised by a
responsible adult.
lProlonged immersion in water colder than normal body temperature may cause a condition known as Hypothermia.
The symptoms of Hypothermia include shivering (although as hypothermia worsens, shivering stops), clumsiness
or lack of coordination, slurred speech or mumbling, confusion and poor decision-making, drowsiness or low
energy, lack of concern about personal welfare, progressive loss of consciousness, weak pulse and slow or shallow
breathing. Persons having an adverse medical history, or pregnant women, should consult a physician before
immersing in a cold body of water. Children and the elderly should be supervised by a responsible adult.
NOTICE
Failure to heed the following may result in damage to equipment.
lMaintain proper water chemistry to avoid damage to the pump, filter, pool shell, etc.
lWater flow exceeding the maximum flow rate requires a bypass. Damage due to excessive water flow will void the
warranty.
SAVE THESE INSTRUCTIONS

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1 - Operation
IN THIS SECTION:
1.1 Display Door 3
1.2 Wake Up Heat Pump 3
1.3 Display Panel 4
1.4 Activate Heat Mode, Cool Mode, Auto Mode, or Deactivate Equipment 6
1.5 Set Temperature 7
1.6 Set Up Programming 7
1.6.a Setting Date and Time 7
1.6.b Using Entry Code to Access Heat Pump 9
1.6.c Setting Entry Code Option 9
1.6.d Disabling Entry Code Option 11
1.6.e Configure Variable Speed Compressors 12
1.7 External Equipment 17
1.7.a Operating Heat Pump with a Call Flex 17
1.7.b Operating Heat Pump (With an External Controller) 20
1.7.c Operating Heat Pump (With an External Flow Switch) 20
1.7.d Operating Heat Pump (With a Gas Back-Up) 20
1.7.e Operating Multiple Connected Heat Pumps 22
1.1 Display Door
The display panel is located in a door compartment on the front of the heat pump. This compartment is
designed to protect the display against harsh weather. It can also be padlocked for extra security.
lPress the bottom of the
panel to open the
display panel door.
lTo close, push the
display panel up. Then
press the bottom of the
panel in until a clicking
noise is heard.
1.2 Wake Up Heat Pump
The display's backlight will be off when the heat pump is in
sleep mode. To wake up the heat pump, slowly slide a finger
across the buttons.
lThe display will illuminate.
lThe message "KEYPAD UNLOCKED" will briefly appear.
lThen the water temperature and mode will display.
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1.3 Display Panel
Display Panel
The following information outlines the operation for a standard installation.
lControl Buttons will operate differently for custom installations; such as
when a heat pump is connected to an external controller or multiple heat pump
configuration.
lSee "Operating Heat Pump (With an External Controller)" on page20.
lSee "Operating Multiple Connected Heat Pumps" on page22.
Buttons
Buttons Description
Slowly slide a finger across the buttons from left to right to disable the sleep mode.
Sleep mode will automatically reactivate after three minutes have passed.
Select either the pool or the spa thermostat.
Enter the user menu for heat pump options.
Used to increase temperature set point and navigate through menu options.
Used to decrease temperature set point and navigate through menu options.
Used to select the heat pump's operating mode. Also used to edit or confirm options in a menu.
Indicator Lights
Indicators Description
Heating Red LED indicates the unit is heating the water.
Cooling Blue LED indicates the unit is cooling the water.
When calling for heating or cooling, up to a three-minute delay may occur
before the compressor starts. The compressor must be operating before
the indicator will illuminate.
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Display
Display Description
Entry code required
The heat pump has a user lock enabled.
See "Using Entry Code to Access Heat
Pump" on page9.
No water flow
No water flow is detected. The filter
pump is off or the heat pump is not
receiving the correct water flow.
Primary Heat Pump Primary heat pump controlling other
connected heat pumps
Remote Controlled - by master
(primary) Heat Pump
Heat Pump is set to be controlled by
another connected heat pump.
Remote Controlled - by
external controller
Heat Pump is set to be controlled by an
external controller.
Set to 75° F - Maintaining
Maintaining a water temperature set on
the thermostat. In this example, the pool
thermostat has been set to 75° F.
Set to 45° F - Cooling
Cooling water to point set on the
thermostat. In this example, the pool
thermostat has been set to 45° F.
Set to 75° F - Heating
Heating water to point set on the
thermostat. In this example, the pool
thermostat has been set to 75° F.
Set to Off The heat pump has been deactivated
using the "Mode / Enter" button.
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1.4 Activate Heat Mode, Cool Mode, Auto Mode, or Deactivate Equipment
Press "Mode / Enter" button until the desired mode is displayed.
lHEATING MODE- After the fan and compressor start, the red "Heating" light will activate.
lCOOLING MODE - After the fan and compressor start, the blue "Cooling" light will activate.
lAUTO MODE - After the fan and compressor start, the heat pump will maintain the set
temperature within 1°. The red "Heating" or blue "Cooling" light will activate.
lOFF - The heat pump will indicate it is deactivated. The current water temperature will be
displayed.
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1.5 Set Temperature
Select the pool or spa thermostat. Then press the up or down arrow to set the desired temperature (setpoint) for
the water.
lThe heating indicator will illuminate when heating the water.
lThe cooling indicator will illuminate when cooling the water.
1.6 Set Up Programming
1.6.a Setting Date and Time
Set the heat pump's time and date using the following steps.
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1.6.b Using Entry Code to Access Heat Pump
If a user entry code has been enabled in the user menu, an entry code will be required to access heat pump
options.
PLEASE NOTE -
lIf the entry code has been misplaced, the heat pump will need to be reset to factory defaults.
lAfter three minutes of inactivity, the heat pump's sleep mode will activate. See "Wake Up
Heat Pump" on page3.
1.6.c Setting Entry Code Option
The entry code feature can prevent unauthorized temperature adjustments. This feature initiates after the heat
pump goes into the sleep mode for the first time.
NOTICE
Failure to heed the following may result in damage to equipment.
lBefore enabling the entry code feature, be sure to record the code. If lost, the heat pump will require a
program reset to regain access. This reset may require additional configuration by the installer.
PLEASE NOTE -
A heat pump requesting an entry code is different than the control panel's sleep mode. (See
Wake Up Heat Pump on page3 for more information.)
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1.6.d Disabling Entry Code Option
PLEASE NOTE -
lIf the heat pump displays a KEYPAD LOCKED message, the heat pump is in sleep mode.
See "Wake Up Heat Pump" on page3.
lIf an entry code has already been activated, the code must be entered before proceeding to
disable.
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1.6.e Configure Variable Speed Compressors
Selected heat pumps have variable speed compressors designed to more quickly and efficiently reach a
temperature set point. The compressor's performance can be controlled using a turbo boost mode or two
different types of efficiency modes.
Turbo Boost
Upon demand, the heat pump's compressor can be set to maximum speed to heat or cool the water
quickly. This is regardless of any previously set efficiency mode settings.
lThe system will heat or cool the water with the compressor speed set to maximum. This will continue until
the set temperature is reached. Then the configured efficiency mode (scheduled or 24-hour) will resume.
Efficiency Mode - 24 Hour
When using this mode, the compressor is set to its maximum speed until the temperature set point is
reached.
lThe compressor speed will then lower to maintain that temperature set point. This will continue as long as
there is water flow.
lSee "Set Efficiency Mode to 24 Hour" on page14.
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Efficiency Mode - Filtration Schedule
When using this mode, the compressor's speed is set to heat or cool the water within 60% of the
circulation pump's filtration time period. This is the highest efficiency operational mode, providing the
lowest cost of operation.
lExample - If the filtration period is set from 10:00 am to 8:00 pm, the system attempts to bring the water to
set point by 4:00 pm at optimal performance.
PLEASE NOTE:
Setting a filtration schedule outside the current circulation pump's schedule will cause
an incorrect efficiency mode.
lSee "Set Efficiency Mode to Filtration Schedule" on page15.
Turbo Boost
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Set Efficiency Mode to 24 Hour
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Set Efficiency Mode to Filtration Schedule
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1.7 External Equipment
1.7.a Operating Heat Pump with a Call Flex
When a Call Flex has been installed and configured for a heat pump, the circulation pump will respond to
commands from the heat pump. Confirm with the installer if a Call Flex accessory has been installed on the
system. See "Call Flex Accessory (# 0030-LEDS)" on page53.
lIf installed, the operator has the option of changing how this accessory works using either "CALL" mode,
"FLEX" mode, or "OFF" (Default).
Using Call Mode:
When the accessory is in CALL (or override) mode, the circulation pump will be set to periodically
activate. This allows the heat pump to sample the water temperature.
lThe default is 2 hours between each activation.
lThe water temperature will be sampled for 30 seconds.
lIf the water temperature has fallen below the set temperature, the circulation pump will allow the heat pump
to operate until the set temperature is reached.
Using Flex Mode:
When the accessory is in FLEX (or extend) mode, the heat pump will start to heat if the set temperature is
lower than the water temperature and the heat pump has water flow. The circulation pump does not
automatically activate in this mode.
lIf the desired water temperature has not been met by the end of the circulation pump's schedule, the normal
"time-off" setting will be overridden.
lThe circulation pump will continue to operate until the set temperature has been met.
lThe circulation pump will then deactivate until the next normally scheduled start time.
1 - Operation