Aquacal GBB Series User manual

AquaCal®
Operation Manual
SMART CONTROLLER ENABLED
Important
Read this document before operating / installing this product
For additional product manuals and operation / installation procedures, please visit www.AquaCal.com
LTM0931 REV 1.02

Table of Contents
Contacting AquaCalAutoPilot, Inc. 1
Safety Instructions 1
1 - Operation 3
1.1 Wake Up Heat Pump 3
1.2 Display Panel 3
1.3 Activate Heat Mode, Cool Mode, Auto Mode, or Deactivate Equipment 6
1.4 Set Temperature 7
1.5 Set Up Programming 7
1.5.a Factory Defaults 7
1.5.b Selecting Celsius or Fahrenheit 8
1.5.c Setting Date and Time 9
1.5.d Setting Date and Time Format 10
1.5.e Using Entry Code to Access Heat Pump 13
1.5.f Setting Entry Code Option 13
1.5.g Disabling Entry Code Option 15
1.6 External Equipment 16
1.6.a Operating Heat Pump with a Call Flex 16
1.6.b Operating Heat Pump (With an External Controller) 19
1.6.c Operating Heat Pump (With an External Flow Switch) 19
1.6.d Operating Heat Pump (With a Gas Back Up) 19
d.1 Using Gas Boost 20
d.2 Changing a Gas Backup Heater's Schedule 22
1.6.e Operating Multiple Connected Heat Pumps 24
2 - Maintenance 25
2.1 Water Chemistry 25
2.2 Cleaning Equipment 26
2.3 Clearances 27
2.4 Irrigation and Storm Run-Off 28
2.5 Water Flow Rates 28
2.6 Adjusting Water Flow Using ΔT (Delta-T) 29
2.7 Planned Maintenance 30
2.8 Winterizing 31
3 - Troubleshooting 32
3.1 Fault Codes 33
3.2 Issues and Resolutions 36
4 - Appendix 43
4.1 Identifying Model Specifications 43
4.2 Weights 44
4.3 Heating Recommendations 44
4.4 Cooling Recommendations 44
4.5 Available Accessories 44
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Contacting AquaCalAutoPilot, Inc.
For further assistance, please contact the distributor or installer of this product.
If unavailable, please contact AquaCal®for a partner in your area. To better assist you, please have the heat
pump model and serial number available.
lSee "Identifying Model Specifications" on page 43.
Product Information:
Website www.AquaCal.com
Phone [phone]
Hours 8-5 pm, Eastern M-F
Service Information:
Website www.AquaCal.com/request-heat-pump-service/
SAFETY INSTRUCTIONS
lFor personal safety, and to avoid damage to equipment, follow all safety instructions displayed on the equipment
and within this manual. Repair and service of heat pump must be performed by an authorized service center.
lWarranties may be voided if the equipment has been improperly installed, maintained or serviced.
lIf service is deemed necessary, please see "Contacting AquaCalAutoPilot, Inc." on page 1.
SAFETY SIGNALS
Throughout this document, safety signals have been placed where particular attention is
required.
DANGER Failure to heed the following will result in injury or death.
WARNING Failure to heed the following may result in injury or death.
NOTICE
Failure to heed the following may result in damage to
equipment.
When installing and using your heat pump basic safety precautions must always be followed, including the
following:
DANGER Failure to heed the following will result in injury or death.
lThe heat pump utilizes high voltage and rotating equipment. Use caution when servicing.

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WARNING Failure to heed the following may result in injury or death.
lInstallation and repairs must be performed by a qualified technician.
lThe heat pump contains refrigerant under pressure. Repairs to the refrigerant circuit must not be attempted by
untrained and / or unqualified individuals. Service must be performed only by qualified HVAC technicians. Recover
refrigerant before opening the system.
lImproper water chemistry can present a serious health hazard. To avoid possible hazards, maintain pool / spa water
per standards as detailed in this document.
lProlonged immersion in water warmer than normal body temperature may cause a condition known as
Hyperthermia. The symptoms of Hyperthermia include unawareness of impending hazard, failure to perceive heat,
failure to recognize the need to exit the spa, and unconsciousness. The use of alcohol, drugs, or medication can
greatly increase the risk of fatal Hyperthermia. In addition, persons having an adverse medical history, or pregnant
women, should consult a physician before using a hot tub or spa. Children and the elderly should be supervised by
a responsible adult.
lProlonged immersion in water colder than normal body temperature may cause a condition known as Hypothermia.
The symptoms of Hypothermia include shivering (although as hypothermia worsens, shivering stops), clumsiness
or lack of coordination, slurred speech or mumbling, confusion and poor decision-making, drowsiness or low
energy, lack of concern about personal welfare, progressive loss of consciousness, weak pulse and slow or shallow
breathing. In addition, persons having an adverse medical history, or pregnant women, should consult a physician
before immersing in a cold body of water. Children and the elderly should be supervised by a responsible adult.
NOTICE
Failure to heed the following may result in damage to equipment.
lMaintain proper water chemistry in order to avoid damage to pump, filter, pool shell, etc.
lWater flow exceeding maximum flow rate requires a bypass. Damage due to excessive water flow will void
warranty.
SAVE THESE INSTRUCTIONS

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1 - Operation
IN THIS SECTION:
1.1 Wake Up Heat Pump 3
1.2 Display Panel 3
1.3 Activate Heat Mode, Cool Mode, Auto Mode, or Deactivate Equipment 6
1.4 Set Temperature 7
1.5 Set Up Programming 7
1.5.a Factory Defaults 7
1.5.b Selecting Celsius or Fahrenheit 8
1.5.c Setting Date and Time 9
1.5.d Setting Date and Time Format 10
1.5.e Using Entry Code to Access Heat Pump 13
1.5.f Setting Entry Code Option 13
1.5.g Disabling Entry Code Option 15
1.6 External Equipment 16
1.6.a Operating Heat Pump with a Call Flex 16
1.6.b Operating Heat Pump (With an External Controller) 19
1.6.c Operating Heat Pump (With an External Flow Switch) 19
1.6.d Operating Heat Pump (With a Gas Back Up) 19
1.6.e Operating Multiple Connected Heat Pumps 24
1.1 Wake Up Heat Pump
The display back light will be off when the heat pump is in
sleep mode. To wake up the heat pump, slowly slide a finger
across the buttons.
lThe display will illuminate.
lThe message "KEYPAD UNLOCKED" will briefly appear.
lThen the water temperature and mode will display.
1.2 Display Panel
Display Panel
The following information outlines the operation for a standard installation.
lControl Buttons will operate differently for custom installations; such as
when a heat pump is connected to an external controller or multiple heat pump
configuration.
lSee "Operating Heat Pump (With an External Controller)" on page 19.
lSee "Operating Multiple Connected Heat Pumps" on page 24.
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Buttons
Buttons Description
Slowly slide a finger across the buttons from left to right to disable the sleep mode.
Sleep mode will automatically reactivate after three minutes have passed.
Select either the pool or the spa thermostat.
Enter user menu for heat pump options.
Used to increase temperature set point and navigate through menu options.
Used to decrease temperature set point and navigate through menu options.
Used to select heat pump's operating mode. Also used to edit or confirm options in a menu.
Indicator Lights
Indicators Description
Heating Red LED indicates the unit is heating the water.
Cooling Blue LED indicates the unit is cooling the water.
When calling for heating or cooling, up to a three minute delay may occur
before compressor starts. The compressor must be operating before the
indicator will illuminate.
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Display
Display Description
Entry code required
The heat pump has a user lock enabled.
See "Using Entry Code to Access Heat
Pump" on page 13.
No water flow
No water flow is detected. The filter
pump is off or heat pump is not
receiving correct water flow.
Primary Heat Pump Primary heat pump controlling other
connected heat pumps
Remote Controlled - by master
(primary) Heat Pump
Heat Pump is set to be controlled by
another connected heat pump.
Remote Controlled - by
external controller
Heat Pump is set to be controlled by an
external controller.
Set to 75° F - Maintaining
Maintaining a water temperature set on
the thermostat. In this example the pool
thermostat has been set to 75° F.
Set to 45° F - Cooling
Cooling water to point set on thermostat.
In this example the pool thermostat has
been set to 45° F.
Set to 75° F - Heating
Heating water to point set on thermostat.
In this example the pool thermostat has
been set to 75° F.
Set to Off The heat pump has been deactivated
using the "Mode / Enter" button.
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1.3 Activate Heat Mode, Cool Mode, Auto Mode, or Deactivate Equipment
Press "Mode / Enter" button until desired mode is displayed.
lHEATING MODE- After fan and compressor starts, the red "Heating" light will activate.
lCOOLING MODE - After fan and compressor starts, the blue "Cooling" light will activate.
lAUTO MODE - After fan and compressor starts, the heat pump will maintain the set
temperature within 1°. The red "Heating" or blue "Cooling" light will activate.
lOFF - The heat pump will indicate it is deactivated. The current water temperature will be
displayed.
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1.4 Set Temperature
Select the pool or spa thermostat. Then press the up or down arrow to set a desired temperature (set point) for
the water.
lThe heating indicator will illuminate when heating the water.
lThe cooling indicator will illuminate when cooling the water.
1.5 Set Up Programming
1.5.a Factory Defaults
Certain options have been preset at the factory. These options can be overwritten for site-specific conditions.
NOTICE
Failure to heed the following may result in damage to equipment.
lUnauthorized adjustments in the Installer or Service Menus may void heat pump's warranty.
FACTORY DEFAULTS
MENUS DEFAULT OPTIONS
SET GAS BOOST OFF OFF
ON
SET TIME / DATE USER TO SET
SET TIME FORMAT 12 Hour 12 Hour
24 Hour
SET DATE FORMAT MDY MDY
DMY
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FACTORY DEFAULTS
MENUS DEFAULT OPTIONS
SET TEMPERATURE UNITS Fahrenheit Fahrenheit
Celsius
SET BACKUP HEAT MODE OFF
OFF
SCHEDULED
24HR
SET BACKUP GAS START 9:00 AM
SET BACKUP GAS END 5:00 PM
SET ENTRY CODE ENABLED OFF OFF
ON
SET USER ENTRY CODE 01
SET CALL-FLEX MODE OFF
OFF
CALL
FLEX
1.5.b Selecting Celsius or Fahrenheit
The user has the option of changing the way the water temperature is displayed. Either in Fahrenheit or
Celsius.
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1.5.c Setting Date and Time
Set the heat pump's time and date using the following steps.
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1.5.d Setting Date and Time Format
The heat pump's time and date format can be customized.
Customize Time
The time can be displayed in 24 hour military time (the default display is 12 hour).
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Customize Date
The date can be displayed as Day-Month-Year (the default is Month-Day-Year).
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1 - Operation

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1.5.e Using Entry Code to Access Heat Pump
If a user entry code has been enabled in the user menu, an entry code will be required to access heat pump
options.
PLEASE NOTE -
lIf the entry code has been misplaced, the heat pump will need to be reset to factory defaults.
lAfter three minutes of inactivity, the heat pump's sleep mode will activate. See "Wake Up
Heat Pump" on page 3.
1.5.f Setting Entry Code Option
The entry code feature can prevent unauthorized temperature adjustments. This feature initiates after the heat
pump goes into the sleep mode for the first time.
NOTICE
Failure to heed the following may result in damage to equipment.
lBefore enabling the entry code feature, be sure to record the code. If lost, the heat pump will require a
program reset to regain access. This reset may require additional configuration by the installer.
PLEASE NOTE -
A heat pump requesting an entry code is different than the control panel's sleep mode. (See
Wake Up Heat Pump on page 3 for more information.)
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1 - Operation

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1.5.g Disabling Entry Code Option
PLEASE NOTE -
lIf the heat pump displays a KEYPAD LOCKED message, the heat pump is in sleep mode.
See "Wake Up Heat Pump" on page 3.
lIf an entry code has already been activated, the code must be entered before proceeding to
disable.
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1.6 External Equipment
1.6.a Operating Heat Pump with a Call Flex
When a Call Flex has been installed and configured for a heat pump, the circulation pump will respond to
commands from the heat pump. Confirm with the installer if a Call Flex accessory has been installed on the
system. See "Call Flex Accessory (# 0030-LEDS)" on page 44.
lIf installed, the operator has the option of changing how this accessory works using either "CALL" mode,
"FLEX" mode, or "OFF" (Default).
Using Call Mode:
When the accessory is in CALL (or override) mode, the circulation pump will be set to periodically
activate. This allows the heat pump to sample the water temperature.
lThe default is 2 hours between each activation.
lThe water temperature will be sampled for 30 seconds.
lIf the water temperature has fallen below the set temperature, the circulation pump will allow the heat pump
to operate until the set temperature is reached.
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Using Flex Mode:
When the accessory is in FLEX (or extend) mode, the heat pump will start to heat if the set temperature is
lower than the water temperature and the heat pump has water flow. The circulation pump does not
automatically activate in this mode.
lIf the desired water temperature has not been met by the end of the circulation pump's schedule, the normal
"time-off" setting will be overridden.
lThe circulation pump will continue to operate until the set temperature has been met.
lThe circulation pump will then deactivate until the next normally scheduled start time.
Configure for Call mode:
1 - Operation