AQUARATE Hydracup v1.0 User manual

User Guide
Hydracare
English - Rev - 1.0
www.aquarate.com

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Hydracare User Guide www.aquarate.com
Contents
Read Me First 3
The Hydracare System 4
Health & Safety Information 5
Electronic Devices 5
Operating Environment 5
Cleaning 5
Charger Safety 6
Battery Safety 6
Personal Information and Data Security 7
Disposal & Recycling Information 7
Manufacturer Information 8
Address 8
Contact Information 8
Third Party Devices & Digital Services 8
Minimum Requirements 8
Hydracup Features 9
Technical Information 9
Install Instructions 11
Setting up the Gateways 11
Setting up Hydracups 11
Setting Up a Wristband 11
Cleaning & Maintenance 12
How to Hand Clean the Hydracup 12
How to Clean the Hydracup in a Commercial/ Industrial Dishwasher 13
How to Hand Clean the Wristband 14
Device Overheating Situations 14
Storage Instructions 14
Hydracup Instructions 15
Wireless Charging 15
Charging Lights 15
Reducing Battery Consumption 16
Battery Charging Tips 16
Sleep Mode 16
Filling the Hydracup 17
Spill Detection 17
Hydratrack Instructions 19
Logging In 19
Dashboard Navigation 20
Resident Card Navigation 21

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Hydracare User Guide www.aquarate.com
Add a New Hydracup User 21
Add Manual Fluid 21
View & Manage Manual Fluid 21
Admin User Account 22
How to Add New Wristbands 22
How to Add or Remove a New User Account 22
How to Change a Users Password 22
Standard User Account 22
How to Sort the Resident List 22
How to View Fluid History 23
Stop Fluid Monitoring 23
Spill Detection 23
How to Sign Out 23
How to Delete a Resident 24
Certication 25
Troubleshooting 25
Disclaimer 25

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Hydracare User Guide www.aquarate.com
Read Me First
This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a safe way and understand the
hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
Use only Aquarate-approved chargers, and cables. The appliances are only to be used with the
power supply unit provided with the appliance. It must only be supplied at safety extra low voltage
corresponding to the marking on the appliance.
The Hydracup and wristband each contain a non-replaceable battery. DO NOT attempt to modify
the battery, insert foreign objects into it, doing so may lead to re, explosion or other hazards.
Please read this manual before using the device to ensure safe and proper use and to learn how
to dispose of your device properly.

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Hydracare User Guide www.aquarate.com
The Hydracare System
Hydracups Wireless Chargers
AC Adapters
Anti-spill Lids
Wristbands
BLE-WIFI Gateways

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Hydracare User Guide www.aquarate.com
Health & Safety Information
Electronic Devices
The Aquarate Hydracup contains radio transmission equipment. DO NOT use your device if it’s use
is prohibited or if it may cause danger or interference with other electronic devices.
Operating Environment
DO NOT take on an aeroplane.
Keep away from direct sunlight.
The device is designed for a maximum operating temperature of +60°C. Keep away from sources
of heat and re, such as heater, microwave oven, stove, water heater, radiator or candle.
DO NOT boil the Hydracup. It is only designed to withstand hot drinks & specic dishwasher
cycles, not extended exposure to boiling water.
DO NOT microwave.
DO NOT disassemble.
You may experience skin allergies or other discomfort if you are allergic to the materials used in
the device. If so, discontinue use and consult a physician.
Aquarate is not responsible for subjects health or hydration levels. The Restricted uid should not
be relied upon for clinical decisions.
Cleaning
DO NOT drop the Hydracup on a hard surface from more than 1 metre. If dropped, check for
damage. If dropped, your device may become unsafe or lose its IP rating credentials.
DO NOT use the Hydracup if it becomes damaged in any way.
Your device has been tested in a controlled environment and certied to be water resistant
in specic situations (meets requirements of classication IPX6 & IPX7 as described by the
international standard IEC 60529-Degrees of Protection).
Always clean the Hydracup after use by following the guidance below.
Hand clean where possible.
Remove stains (e.g. coffee) by scrubbing the Hydracup by hand.
Hydracup is designed to allow cleaning via commercial/ industrial dishwashers only and not for
general household dishwasher cycles. DO NOT place it in a Dishwasher that has a wash cycle
exceeding 60°C temperature and for more than 240 seconds, with a rinse cycle of 85°C for
more than 10 seconds. Before dishwashing, make sure you have fully understood the maximum

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Hydracare User Guide www.aquarate.com
allowable settings and read the dishwashers manual. Hydracup must be placed upside down in a
dishwasher.
Store the Hydracup, in an inverted position in a cool and dry place.
Ensure a wristband allocated to the kitchen(s) has been placed in a sensible location. Use one
wristband for each cleaning location.
WARNING: If a ‘kitchen wristband’ is not present, Hydracup might associate any uid uctuation
from cleaning as resident consumption.
Charger Safety
WARNING: To avoid electric shock and/or damage to your device, DO NOT charge the device while
it is wet or in an area where it could get wet. DO NOT handle the device, charger or cords with wet
hands while charging.
Use only Aquarate-approved chargers, and cables. The appliances are only to be used with the
power supply unit provided with the appliance. It must only be supplied at safety extra low voltage
corresponding to the marking on the appliance.
If the device is damaged it may become unsafe. DO NOT use the device and contact Aquarate
support.
DO NOT charge the Hydracup with any uid inside it.
DO NOT place the device on the wireless charger when conductive materials, such as metal
objects and magnets, are placed between the device and the wireless charger. The device may not
charge properly or may overheat, or the device may be damaged.
Connecting the wireless charger improperly may cause serious damage to the device. Any damage
caused by misuse is not covered by the warranty.
Use only the Micro-USB cables supplied with the device. The device may be damaged if you use
different USB cables.
Battery Safety
The Hydracup and wristband each contain a non-replaceable battery. DO NOT attempt to modify
the battery, insert foreign objects into it, doing so may lead to re, explosion or other hazards.
If the battery leaks, ensure that the electrolyte does not make contact with your skin or eyes. If
contact is made immediately ush with clean water and consult a doctor.
In case of battery deformation, discoloration or overheating whilst charging or storing, or if the
operational time shortens signicantly, the battery may be damaged. Continued use may lead to
battery leakage, re or explosion.
DO NOT dispose of batteries in a re as they may explode.
DO NOT mechanically crush or cut the battery, this can cause re or explosion.

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Hydracare User Guide www.aquarate.com
Keep away from sources of heat and re, such as heater, microwave oven, stove, water heater,
radiator or candle.
DO NOT expose to low air pressures as this may result in a risk of re or explosion.
Dispose of the battery in accordance with local regulations. Improper battery use may lead to re,
explosion or other hazards.
Personal Information and Data Security
The Aquarate system securely transmits data that represent an item of personal daily activity.
Aquarate is not responsible for any potential breaches to the Web Application caused by
inadequate access & security measures set by you.
Disposal & Recycling Information
The crossed-out wheelie bin symbol on your product, battery, literature or packaging reminds you
that all electronic products or batteries must be taken to separate waste collection points at the
end of their working lives; they must not be disposed of in normal household waste.
It is the responsibility of the user to return the product to Aquarate for separate recycling of
waste electrical and electronic equipment (WEEE) and batteries according to local laws.
Safe removal and disposal of non-replaceable batteries should be by skilled personnel ensuring
the battery safety requirements are followed. At the end of the product use period please contact
Aquarate for return of all equipment.

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Hydracare User Guide www.aquarate.com
Manufacturer Information
Address
57 Jordan Street, Liverpool, Merseyside, United Kingdom, L1 0BW.
Contact Information
Email: [e-mail]
Third Party Devices & Digital Services
The Aquarate Hydracare system may or may not be provided with Aquarate approved Gateways
and the Hydratrack Web Application depending on your care provider. If you are using a third party
system with Hydracare components, please consult your care provider for any differences in setup,
installation and servicing. This manual is for Aquarate supplied components only.
Minimum Requirements
WIFI
WIFI & Broadband must be available throughout the building.
If your WIFI router does not cover all intended areas of use, we recommend purchasing WIFI
extenders prior to installation.
The wi router should be compatible with your service providers gateway frequency. Most WIFI
routers are 2.4GHz.
Power
Power sockets must be available to charge the Hydracups in suitable, cool & dry locations.
Power sockets must be available for powering Aquarate Gateways in suitable locations for
receiving Hydracup uid data.
Hydratrack Web Application
To view the Aquarate Hydratrack Web Application, you must have access to a laptop or desktop
computer.
Mobile phones are not suitable for use with Hydratrack.
Setup
We recommend that during installation, a computer administrator is present to ensure full
understanding of the system.