Aratek VC331 User manual

VC331 User Manual

NOTICE
This user manual provides a summary of the basic product specifications and features. Before using
each product, please read this user manual thoroughly. Pay special attention and adhere to the safety
information throughout this manual.
Some instructions in this manual are based on the Android 10 operating platform. If you are using
another
operating system, some operations may differ.
Do not touch the LCD panel with sharp or hard objects. Do not use abrasive cleaners, waxes or solvents
for cleaning, use only a dry or damp, soft cloth. Use only battery, power supply and accessories specified
by the manufacturer.
Because of our continuous research and improvements, the contents in this catalogue may be changed
without prior notice. The printed illustrations in this manual may differ from the actual product. The
features and operations described in this guide are common to most, but not all, models.
This manual contains proprietary information protected by copyright. All rights are reserved. No part of
this manual may be reproduced by mechanical, electronic or any other means, in any form, or without
prior written permission of the manufacturer. Aratek Biometric Co., Ltd. will be exempt from
responsibility for any loss or damage which may be caused by the use (or misuse) of this product.

Important Statement
The following documents contain the private information of ARATEK Biometric Co., Ltd. (hereinafter
referred to as ARATEK). The information is accurate and reliable, without the permission of the
Company's management, third parties may not use or disclose arbitrary; of course, and any unauthorized
copying without authorization, special conditions, limitations or informed of this information
Modifications are all infringements.
At any time, without notifying any parties, ARATEK has the right to make changes, additions, deletions,
improvements and any other changes to the company's products and services. In the use of the
company's products, ARATEK does not bear any responsibility or obligation; and third parties shall not
infringe any patents or other intellectual property rights in the use.
The sales of all products are subject to the sales terms and conditions of the company in the order
acknowledgement. The company uses technical methods such as testing, tools, and quality control to
support a certain degree of assurance that the relevant performance of the product meets the required
specifications. Except for clear government written requirements, it is not necessary to perform all
parameter tests for each product.
Except for ARATEK's logo design, all other trademarks or registered trademarks belong to their respective
owners.
Contact Us：www.aratek.co
Address：2F,T2-A #Building Software park, South Area, Hi-tech Park, Nanshan
District Shenzhen, Guangdong, China
Postcode：518057
Telephone：[phone]

General safety information:
Use the following safety guidelines to help protect your device from potential damage and to
help to ensure your personal safety. Also adhere to and take note of any additional cautions and
safety warnings throughout this manual.
WARNING: To reduce the risk of fire or electric shock, do not expose this device to
extreme heat, rain or moisture. Make sure the power cord is UNPLUGGED from
the wall outlet during lightning storms or when it will not be used for an extended
period of time. Do not open the device or remove any internal parts. Contact
qualified personnel if repairs are necessary. Follow all operating precautions when
using this product.
Operating Environment
Remember to follow any special regulations enforced in any area, and always switch your device
off whenever it is forbidden to use it, or when it may cause interference or danger. Do not use
your device in restricted areas. Switch your device off in any facility where posted notices require
you to do so. When connecting the device or any accessory to another device, read the user’s
guide for detailed safety instructions. Do not connect incompatible products. Most modern
electronic equipment is shielded from Radio Frequency (RF) signals. However, certain electronic
equipment may not be shielded against the RF signals from your device. Consult the
manufacturer to discuss alternatives.
Cautions
Any changes or modifications to your VC331 device not expressly approved in this document
could void your warranty for this product and void your authority to operate this equipment.
Although your Chameleon device is quite sturdy, it is a complex piece of equipment and can be
broken. Avoid dropping, hitting, bending, or sitting on it. Keep your device away from liquids of
any kind. Precipitation, humidity, and liquids contain minerals that will corrode electronic circuits.
Other Important Safety Information
Only qualified personnel should service this device. Faulty service may be dangerous and may
invalidate any warranty applicable to the device. When transporting the device in a moving
vehicle ensure that any electronic devices or related equipment used in your vehicle are securely
mounted. Switch your device off before boarding an aircraft. The use of wireless mobile devices
in aircraft is illegal and may be dangerous to the aircraft’s operation. Keep the device and all its
parts out of reach of small children.

Table of content
NOTICE............................................................................................................................................................. 2
Important Statement....................................................................................................................................... 3
General safety information:.............................................................................................................................4
Table of content...............................................................................................................................................5
Product Introduction....................................................................................................................................... 6
Product outlook........................................................................................................................................... 7
SIM/TF Card Slot.......................................................................................................................................... 8
USB TYPE A / MICRO USB/ LAN Slot.............................................................................................................8
Earphone jack/ Volume/ Power...................................................................................................................9
Contact Card Reader.................................................................................................................................. 10
Barcode Reader..........................................................................................................................................11
Screen.........................................................................................................................................................12
Fingerprint Scanner....................................................................................................................................13
Document Scanner.....................................................................................................................................14
Thermal Printer.......................................................................................................................................... 15
Charger.......................................................................................................................................................16
Battery........................................................................................................................................................17
Technical Specification...............................................................................................................................19
Basic operation.............................................................................................................................................. 20
Turn device ON.......................................................................................................................................... 20
Turn device OF........................................................................................................................................... 20
Cleaning device.......................................................................................................................................... 21
FAQ.................................................................................................................................................................22

Product Introduction
The versatile VC331 can be used as a compact desktop workstation for mobile biometric
identification. The high-quality FBI certified single-finger scanner (FAP20) and a series of other
optional data capture modules ensure. It can be quickly identified and authenticated when
needed. VC331 is suitable for a variety of application scenarios and can be used for voter
registration and verification, border and access control.
Key feature
FAB 20 FBI-Approved Fingerprint Scanner
Removable Long-Life Battery
Mobile 4G, Wi-Fi, Bluetooth & GPS Connectivity
Contact Card Reader
1D/2D Barcode Reader
Android 10 OS
Memory: 3GB RAM & 32GB ROM
Document Reader
13.3’ Scratch Resistant Capacitive Touch Screen
80mm thermal printer
Dual SIM, Dual USB Ports
TF card
LAN Port
DC charging
Purpose of this user manual
This manual has been designed to introduce the user to the device features and components to
be used as a step-by-step guide to achieve optimal device performance. The manual is intended
to inform the user about proper operating procedures and provide relevant technical information
related to the device.
Warranty
The standard warranty period for the hardware and parts, as well as workmanship is 12 (twelve)
months.
Packaging
VC331 device is neatly and securely packaged inside a customized foam and the foam is packaged
inside a branded carton box.

Product outlook
Product view
Dimensions: 418mm x 269mm x 354 mm Weight: 5.6KG

SIM/TF Card Slot
The TF / SIM/ SAM/card panel can only be accessed with under the port panel cover door. Lift on
the port panel cover door to insert cards to the device.
1. Insert T-Flash card (micro SD) memory card into slot in correct orientation as shown above. The device can
accommodate a TF card with memory of up to 128GB. A memory card can be installed at a later stage, it does not need
to be purchased with the device.
2. Insert the 2 x micro SIM (Subscriber Identity Module) cards into slots in correct orientation as shown above.
USB TYPE A / MICRO USB/ LAN Slot
USB TYPE A Port
USB Type-A is a specification that allows USB devices, such as tablets or, to act as a host, allowing
other USB devices, such as USB flash drives, digital cameras, mice or keyboards, to be attached to
them. One USB type A port is on the left Left Port panel cover, another USB type A port is on the
right side of the device.
MICRO USB
This MICRO USB port is a specification that allows VC331 connected with PC and another host
device. To do data transfer, such as firmware upgrade, file transfer and more.
LAN Port
This LAN port is under the Left Port panel cover.

Earphone jack/ Volume/ Power
Ear phone jack Port
Ear phone jack port is allowed user insert headphone sets while listen the instructions doing the
voting process.
Volume Button
Volume button is allowed user to adjustment device volume from low to loud.
Power Button
Power Button is allowed user to turn on and shut done the device.

Contact Card Reader
While user looking at this device in the low right-side is the IC Contact Card Reader.
Always make sure that the smart chip on your card is facing you (visible to you) when you
inserting to the slot.
Always inert smart chip side first (as indicated with arrow direction). See the picture below.
Chip location
Contact Card Reader

Barcode Reader
The barcode reader is a sub-miniature area image engine optimized for barcode reading. The
engine captures digital images of a barcode for transmission to a decoder to decode a 1D or 2D
barcode of any format supported by the decoding software. The scanner includes an LED
illumination system.
Barcode Reader

Screen
The VC331 display l with high brightness and high contrast is visible under strong sunlight or in
outdoor environments.
Avoid direct sunlight when possible to avoid overheating. Your tablet screen is tough and scratch
resistant, but direct impact of sharp objects and abrasive materials could cause damage and leave
marks. Always handle with care.
Keep your tablet display clean by using a soft, lint-free cloth. Use a damp microfiber cloth to take care
of fingerprints, grime, and stubborn stains. Once all the stains are removed, wipe the screen again
with a dry microfiber cloth. Always turn your device off before cleaning it. Never spray or drip cleaning
liquid directly on screen. Never use harsh chemicals. Never use abrasive cloths or paper towels. Use
a cotton swab to pick up dust and grime from the rim of your VC331 screen.
13’’ touch screen

Fingerprint Scanner
The VC331 can accommodate a FAP20 optical fingerprint scanner. Each fingerprint scanner is FBI
certified to ensures fast high quality image capture.
The fingerprint sensor is software activated. Simply push down finger on the capture
window. Do not use excessive force. Always keep he capture window clean.
Fingerprint Scanner

Document Scanner
The document reader reads and converts the information on the paper-printed election ballot
into an electronic format, which is convenient for reading and storing the information.
Noted: the election ballot receipt is 80mm thermal paper, OMR document reader can read all the
content and barcode images. And convert to PNG format or another electronic format to storing
the information.
OMR scanner, front side to load
the paper.
OMR scanner, back side

Thermal Printer
Thermal printing is a digital printing process which produces a printed image by selectively
heating coated thermochromic paper, commonly known as thermal paper, when the paper
passes over the thermal print head. The coating turns black in the areas where it is heated,
producing an image.
This hole is used to location printer key
Printer Door
Printer keyhole

Charger
The detachable mains power supply adaptor will connect to the DC Charge port on the VC331
device, and can either be used to supply power directly to the device or charge the device battery.
The battery charging starts automatically.
When using the VC331 device for the first time, do not connect any peripheral device except the supplied
battery and Charger.
When handling the power (AC) adapter problems such as sudden voltage drops may arise during periods
of thunder and lightning. Try to avoid using the power adaptor during these periods.
When the charger is not connected to the unit, disconnect the AC cord from your electrical outlet. Power
is consumed simply by having the Charger plugged into an electric outlet.
Always hold the plug head when you unplug the connector, never pull out the cord.
The Charger is designed for VC331 only. Connecting the Charger to another device can damage the
adapter.
Charger detail:
Input of the charger: 100-240V, 50/60Hz, 2A; Output of the charger: 24V/5A, 120W
Note: Do not charge the battery when temperatures fall below 0°C or is above 45°C (below 32°F or above 113°F), as it
may cause safety issues. Recharging the battery must only be carried out in a non-hazardous area using the supplied
Charger. This power adapter is for indoor use only!
Charging port

Battery
Conditioning a new battery
Before you use a battery pack for the first time, there is a conditioning process that you should follow:
1. Connect the Charger and fully charge the battery.
2. Turn on the device and complete setting up the operating system.
3. Disconnect the charger/adapter.
4. Operate the device using battery power.
5. Reconnect the Charger and fully charge the battery again.
6. Follow these steps again until the battery has been charged and discharged three times.
Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time
The battery conditioning process ensures your battery accepts the maximum possible charge.
Failure to follow this procedure will prevent you from obtaining the maximum battery charge,
and will also shorten the effective lifespan of the battery. In addition, the useful lifespan of the
battery is adversely affected by the following usage patterns:
Using the device on constant AC power. Not discharging and recharging the battery to its
extremes, as described above. Frequent use; the more you use the battery, the faster it will reach
the end of its effective life.
How to check battery percentage
There is a battery indicator on the front side of device, press the battery indicator button, you
can see the battery percentage on the digital tube:
The battery indicator should work independently regardless of whether the device is turned on or
off, or even disconnected from the charger.

General battery safety information
Only use the specified battery and power supply provided.
Use of any other batteries or power supplies may result in fire, or damage to the device, battery, or
operator. If the tablet is going to be stored for more than three months, remove the battery from the
device to avoid battery damage or self-discharge. Do not disassemble the battery pack. There are no user-
serviceable parts inside. Doing so may present risk of exposure to harmful chemicals, explosion or fire.
Contact your local waste disposal service provider regarding the disposal or recycling of used batteries.
Please adhere to local laws and regulations when it comes to recycling the battery.
WARNING: Using an incompatible battery increases the risk of fire or explosion. Replace the battery only with a
compatible battery purchased from the manufacturer. The battery is designed to work with your VC331 device.
Do not use a battery from any other device.
WARNING: Before removing or replacing the battery, turn off the device, disconnect the Charger from the
electrical outlet and remove any other external cables from the device.
WARNING: Not for use in hazardous locations
Battery indicator button
Battery percentage display
digital tube

Technical Specification
OS
Android 10
Processor
Quad-core 2.0 GHz, A53, 64bit
Memory
3G RAM + 32G ROM
Screen
13.3 Inch, 1080*1920
USB ports
Micro USB *1
USB2.0 TYPE A*2
SIM Card
Micro SIM Card *2
Expansion Card TF card
Up to 256G
Handset
3.5mm
Battery
13000mAH, 11.1V, 144.3 WH, Removable
Charger/Adaptor
Input: 110-240V 50/60 Hz
Output: 24 V/5A
Connections
3G/4G, GPS, AGPS, Bluetooth 5.0, WIFI(ac/a/b/g/n)
Fingerprint scanner
Morpho E3
Barcode Reader
PDF417, QR Code, Data Matrix
Printer
80mm, thermal paper, auto-cut
Document Scanner
Width: 82mm, length:70-350mm 300dpi
Contact card reader
ISO7816
Dimension
418*354*269mm
Packaging (Case)
Carton box with foam and cut outs for accessories

Basic operation
Note that most basic operation instructions are based on the Android 10 operating system.
Should you use an alternative operating system, please contact the appropriate supplier for
operating instructions.
Modifying the device’s operating system or installing software from unofficial sources may result in
device malfunctions and data corruption or loss. These actions are violations of your VC331 license
agreement and will void your warranty.
Turn device ON
Press and hold down the power ON/OFF button located on the right side of the device for at least 3
seconds and release to power-on the unit.
The VC331’s boot logo will appear on the display.
The LED light will illuminate blue when device is active.
Please be patient and give the device a few minutes to start up completely before activating any
software programs
Turn device OF
Step 1: Press and hold down the power ON/OFF button located on the left side of the device until
the “Device Options” dialog box appears on the screen.
Step 2: Tap “Power Off” in the dialog window. The device will shut down.
Device status LED indicator