Arcam HDA AV41 User manual

HANDBOOK
EN
AVR SURROUND AMPLIFIERS
AV41/AVR31/AVR21/AVR11

EN-2
Safety Guidelines
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
8. Donotinstallnearanyheatsourcessuchasradiators,
heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Donot defeatthesafetypurpose ofthe polarizedor
grounding-type plug.
A polarized plug has two blades with one wider
than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade
or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or
pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
11. Only use attachments/accessories specified by the
manufacturer.
12. Useonlywiththecart,stand,tripod,bracket,ortable
specified by the manufacturer, or sold with the
apparatus.
When a cart is used, use caution
when moving the cart/apparatus
combination to avoid injury from tip-
over.
13. Unplugthisapparatusduringlightningstormsorwhen
unused for long periods of time.
14. Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate
normally, or has been dropped.
15. Object or liquid entry
WARNING – Take care that objects do not fall and
liquids are not spilled into the enclosure through
any openings. The equipment shall not be exposed
to dripping or splashing. Liquid-filled objects such
as vases should not be placed on the equipment.
16. Climate
The equipment has been designed for use in
moderate climates and in domestic situations.
17. Cleaning
Unplug the unit from the mains supply before
cleaning.
The case should normally only require a wipe with
a soft, lint-free cloth. Do not use chemical solvents
for cleaning.
We do not advise the use of furniture cleaning
sprays or polishes as they can cause permanent
white marks.
18. Power sources
Only connect the equipment to a power supply of
the type described in the operating instructions or
as marked on the equipment.
The primary method of isolating the equipment
from the mains supply is to remove the mains plug.
The equipment must be installed in a manner that
makes disconnection possible.
19. Abnormal smell
If an abnormal smell or smoke is detected from the
equipment, turn the power off immediately and
unplug the equipment from the wall outlet. Contact
your dealer and do not reconnect the equipment.
20. Damage requiring service
The equipment should be serviced by qualified
service personnel when:
A. The power-supply cord or the plug has been
damaged, or
B. Objects have fallen, or liquid has spilled into the
equipment, or
C. The equipment has been exposed to rain, or
D. The equipment does not appear to operate
normally or exhibits a marked change in
performance, or
E. The equipment has been dropped or the
enclosure damaged.
CAUTION: To reduce the risk of electric shock, do not
remove cover (or back). No user serviceable parts inside.
Refer servicing to qualified service personnel.
WARNING: To reduce the risk of fire or electric shock, do not
expose this apparatus to rain or moisture.
The lightning flash with an arrowhead symbol
within an equilateral triangle, is intended to alert
the user to the presence of uninsulated
‘dangerous voltage’ within the product’s
enclosure that may be of sufficient magnitude to constitute
a risk of electric shock to persons.
The exclamation point within an equilateral
triangle is intended to alert the user to the
presence of important operating and
maintenance (servicing) instructions in the
literature accompanying the product.
CAUTION: In Canada and the USA, to prevent electric shock,
match the wide blade of the plug to the wide slot in the
socket and insert the plug fully into the socket.
Class II product
This equipment is a Class II or double insulated electrical
appliance. It has been designed in such a way that it does
not require a safety connection to electrical earth (“ground”
in the U.S.)
Warning
Mains plug/appliance coupler is used to disconnect device
and it shall remain readily operable.
Safety Compliance
This equipment has been designed to meet the IEC/EN
60065 international electrical safety standard.
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:
1. Thisdevicemaynotcauseharmfulinterference,and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
The building installation shall be regarded as providing
protection in accordance with the rating of the wall socket
outlet.
Caution on installation
For proper heat dispersal, do not install this unit in a confined
space, such as a bookcase or similar enclosure.
More than 0.3m (12in) is recommended.
Do not place any other equipment on this unit.
zz
z
Wall
z

EN
EN-3
FCC Information (for US customers)
PRODUCT
CONTAINS TRANSMITTER MODULE FCC ID:
APILUXASTR01, APILUXABT01
This product complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this
product may not cause harmful interference, and (2) this
product must accept any interference received, including
interference that may cause undesired operation.
IMPORTANT NOTICE: DO NOT MODIFY THIS PRODUCT
This product, when installed as indicated in the instructions
contained in this manual, meets FCC requirements.
Modification not expressly approved by ARCAM may void
your authority, granted by the FCC, to use the product.
CAUTION (For Bluetooth/Wi-Fi)
• To comply with FCC RF exposure compliance requirement,
separation distance of at least 20 cm must be maintained
between this product and all persons.
• This product and its antenna must not be co-located
or operating in conjunction with any other antenna or
transmitter.
NOTE
This product has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation.
This product generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interferance will not occur in a particular installation. If
this product does cause harmful interference to radi oor
television reception which can be determined by turning
the product OFF and ON, the user is encouraged to try to
correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
the receiver.
Connect the product into an outlet on a circuit
different form that to which the receiver is connected
Consult the local retailer autorised to distribute
this type of product or an experienced radio / TV
technician for help.
IC Information (For Canadian customers)
PRODUCT
CONTAINS TRANSMITTER MODULE IC:
6132A-LUXASTR01, 6132A-LUXABT01
This product complies with RSS-247 of Industry Canada.
Operation is subject to the following two conditions: (1)
this product may not cause harmful interference, and
(2) this product must accept any interference received,
including interference that may cause undesired
operation. This Class B digital apparatus complies with
Canadian ICES-003.
CAUTION
To reduce potential radio interference to other users, the
antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more
than that permitted for successful communication. (i) the
device for operation in the band 5,150 – 5,250 MHz is only for
indoor use to reduce the potential for harmful interference
to co-channel mobile satellite systems. (ii) high-power radars
are allocated as primary users (i.e. priority users) of the bands
5,250 – 5,350 MHz and 5,650 – 5,850 MHz and that these
radars could cause interference and/or damage to LE-LAN
devices.
Informations sur IC (pour les clients canadiens)
APPAREIL
CONTIENT MODULE ÉMETTEUR IC:
6132A-LUXASTR01, 6132A-LUXABT01
Cet appareil est conforme à la norme CNR-247 du Canada.
L’utilisation de ce dispositif est autoris ée seulement aux deux
conditions suivantes : (1) il ne doit pas produire de brouillage,
et (2) l’utilisateur du dispositif doit être prêt à accepter tout
brouillage radioél ectrique reçu, même si ce brou illage
est susceptible de compromettre le fonctionnement du
dispositif. Cet appareil numérique de la classe B est conforme
à la norme NMB-003 du Canada.
For Canadian customers / Pour les clients
canadiens: CAN ICES-3 (B) / NMB-3 (B)“for
indoor use only”
ATTENTION
Afin de réduire le risque d’interférence aux autres utilisateurs,
il faut choisir le type d’antenne et son gain de façon à ce
que la puissance isotrope rayonn ée é quivalente ( p.i.r.e.) ne
soit pas supérieure au niveau requis pour l ’obtention d’une
communication satisfaisante.
(i) les dispositifs fonctionnant dans la bande 5150–5250 MHz
sont réservés uniquement pour une utilisation à l’ intérieur
afin de r é duire les risques de brouillage pré judiciable aux
syst èmes de satellites mobiles utilisant les m ê mes canaux.
(ii) De plus, les utilisa teurs d evr aie nt aussi ê tre av isés que
les utilisateurs de radars de haute puissance sont désignés
utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les
bandes 5250 – 5350 MHz et 5650 – 5850 MHz et que ces
radars pourraient causer du brouillage et/ou des dommages
aux dispositifs LAN-EL.
RF Exposure Information
This equipment complies with FCC / I C radiation exposure
limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines
in Supplement C to OET65 and RSS-102 of the IC radio
frequency (RF) Exposure rules. This equipment has very
low levels of RF energy that are deemed to comply without
testing of specific absorption ratio (SAR).
Cet équipement est conforme aux normes d’exposition
aux radiations FCC / IC dé _nies pour un environnement
non contrôlé et satisfait les directives d’exposition à la
radiofréquence (RF) dans le supplément C des OET65 e t RSS-
102 des règles d’exposition à la fréquence radio (RF) IC. Cet
équipement a de très faibles niveaux d’énergie RF qui sont
jugés conformes sans test de taux d’ absorption spécifique
(SAR).
Safety Information (for European customers)
Avoid high temperatures. Allow for sufficient heat dispersion
when installed in a rack.
Handle the power cord carefully. Hold the plug when
unplugging the cord.
Keep the unit free from moisture, water, and dust.
Unplug the power cord when not using the unit for long
periods of time.
Do not obstruct the ventilation holes.
Do not let foreign objects into the unit.
Do not let insecticides, benzene, and thinner come in
contact with the unit.
Never disassemble or modify the unit in any way.
Ventilation should not be impeded
Ventilation openings with items, such as newspapers,
tablecloths or curtains.
Naked flame sources such as lighted candles should not be
placed on the unit.
Safety Information (for European customers)
Observe and follow local regulations regardingbattery
disposal.
Do not expose the unit to dripping or splashing fluids.
Do not place objects filled with liquids, such as vases, on the
unit.
Do not handle the mains cord with wet hands. When
the switch is in the OFF position, the equipment is not
completely switched off from MAINS.
The equipment shall be installed near the power supply so
that the power supply is easily accessible.
A note about recycling
This product’s packaging materials are recyclable and can be
reused. Please dispose of any materials in accordance with
the local recycling regulations. When discarding the unit,
comply with local rules or regulations.
Batteries should never be thrown away or incinerated
but disposed of in accordance with the local regulations
concerning battery disposal.
This product and the supplied accessories, excluding the
batteries, constitute the applicable product according to the
WEEE directive
Correct disposal of this product
These markings indicate that this product should not be
disposed with other household waste throughout the EU..
To prevent possible harm to the environment or human
health from uncontrolled waste disposal and to material
resources, this product must be disposed of responsibly.
To dispose of your product, please use your local return and
collection systems or conatct the installer where the product
was purchased.
Radio specifictaion (for Europe model):
Type Frequency Range Max. RF Power
Bluetooth 2,402-2,480MHz 20dBm
WLAN (2.4GHz) 2,400-2,483.5MHz 20dBm
5GHz Radio 5,150-5,250MHz 23dBm
5,250-5,350MHz 23dBm
5,470-5,850MHz 30dBm
Note:The above specifications are based on the RE directive.
There is a possibility it can vary by country.
Pb

EN-4
Welcome
Thank you and congratulations...
...for purchasing your Arcam HDA Receiver.
Arcam has been producing specialist audio products of remarkable quality for over three decades and the new Receivers are
the latest in a long line of award winning Hi-Fi. The design of the HDA range draws upon all of Arcam’s experience as one of
the UK’s most respected audio companies, to produce Arcam’s best performing range of products yet – designed and built to
give you years of viewing and listening enjoyment.
This handbook is intended to give you a detailed guide to using the Receiver. It starts by giving advice on installation, moves
on to describe how to use the product and finishes with additional information on the more advanced features. Use the
contents list shown on this page to guide you to the section of interest.
We hope that your HDA receiver will give you years of trouble-free operation. In the unlikely event of any fault, or if you simply
require further information about Arcam products, our network of dealers will be happy to help you. Further information can
also be found on the Arcam website at www.arcam.co.uk.
The HDA development team

EN
EN-5
Safety Guidelines EN-2
Welcome EN-4
Before You Begin… EN-6
Trademark Acknowledgments EN-8
Rear Panel Connections and Controls EN-9
Audio/Video Connections EN-10
Connection Guide EN-12
Radio & Wireless Audio Connectors EN-13
Other Connectors EN-14
Speakers EN-15
Connecting Speakers EN-16
Operation EN-17
Extended front panel menu EN-18
Updating rmware via USB EN-18
Front Panel Operation EN-19
Remote Control EN-20
Customising the Remote EN-22
Essential Setup EN-28
Auto Speaker Setup EN-29
Setup Menus EN-30
Connecting to a Network EN-34
Contents
Decoding Modes EN-35
Tuner Operation EN-37
Troubleshooting EN-38
Specications EN-40
Worldwide Guarantee EN-42
Professional Installation?
It may be that the Receiver has been installed and set up as part of your Hi-Fi installation by a qualified Arcam dealer. In
this case, you may wish to skip the sections of this handbook dealing with installation and setting up, and move directly
to the sections dealing with using the unit. Use the Contents list to guide you to these sections.
DIY setup?
The Receiver is a powerful and sophisticated piece of AV equipment. If you are setting the unit up yourself, it is
recommended that you read this handbook thoroughly before beginning. For instance, correct speaker configuration
and placement is a key to getting the most out of your Receiver and making sure that all the elements of your system
work in harmony.

EN-6
Before You Begin…
Arcam HDA Receiver
The Receivers are high-quality and high-performance
home-cinema processors and amplifiers built to Arcam’s
quality design and manufacturing standards. They combine
digital processing with high-performance audio and video
components to bring you an unrivalled home-entertainment
centre.
The Receiver allows switching and control of seven analogue
and six digital audio sources in addition to internal FM and
DAB+ radios – as well as networked audio sources – making
any of the models an ideal hub for both home-cinema and
two-channel stereo systems.
Since many of these source components are also capable of
generating video signals, the Receiver includes broadcast-
quality switching for HDMI (7 x HDMI2.1 @ 40Gbit/s, HDCP2.3)
video/audio signals. Control of the Receiver is either by front
panel control buttons, IR remote control, IP (Ethernet) control
or RS232 port.
The remote control supplied with the Receiver is a multi-
device ‘universal’ learning remote control which is simple to
use, and once set up is able to control a complete system.
It can be programmed using its vast internal code library to
control CD and BD players, PVRs, TVs and other devices.
The installation of the Receiver in a listening room is an
important process which requires care at every stage. For this
reason, the installation information is very comprehensive
and should be followed carefully to achieve an unrivalled
level of performance.
The Receiver is designed to produce a level of performance
that will truly bring music and movies to life.
HOME THEATRE
POWER
ZONEDISPLAYDIRECTMUTEMODE / 4INFO / 3OKIN + / 5IN - / 6MENU
PHONES AUX
AVR31

EN
EN-7
Placing the unit
Place the unit on a level, firm surface, avoiding direct
sunlight and sources of heat or damp.
Do not place the Receiver on top of a power amplifier
or other source of heat.
Do not place the amplifier in an enclosed space
such as a bookcase or closed cabinet unless there is
good provision for ventilation (see page EN-2). The
Receiver will run warm during normal operation.
Do not place any other component or item on top
of the amplifier as this may obstruct airflow around
the heat-sink, causing the amplifier to run hot. (The
unit placed on top of the amplifier would become
hot, too.)
Make sure the remote-control receiver on the front
panel display is unobstructed, otherwise this will
impair the use of the remote-control. If line-of-sight
is impractical, a remote-control repeater can be used
with the rear panel connector (see page EN-34).
Do not place your record deck on top of this
unit. Record decks are very sensitive to the noise
generated by mains power supplies which will be
heard as a background ‘hum’ if the record deck is
too close.
Power
The amplifier is supplied with a moulded mains plug
already fitted to the lead. Check that the plug supplied fits
your supply – should you require a new mains lead, please
contact your Arcam dealer.
If your mains supply voltage or mains plug is different, please
contact your Arcam dealer immediately.
The Receiver can be switched for operation between
220–240V (switch position 230V) and 110–120V (switch
position 115V).
NOTE: Ensure that the Receiver is switched off and the power
lead removed before changing the position of the voltage
range switch.
Push the IEC plug end of the power cable into the socket
on the back of the amplifier, making sure that it is pushed in
firmly. Plug the other end of the cable into your mains socket
and, if necessary, switch the socket on.
The Receiver can be turned on using the power switch on
the front panel. While switched on, the front panel LED will
glow white.
Standby power
The Receiver can be switched into standby mode using
the
2
button on the remote control. While in standby mode
the front panel LED will glow red and (with default settigns)
power consumption is less than 0.5 Watts.
While in Standby mode, it may be possible to hear a slight
residual hum coming from the mains transformer inside the
amplifier. This is perfectly normal. However, if the unit is to be
left unused for an extended period, we recommend that you
disconnect it from the mains supply to save power.
Interconnect cables
We recommend the use of high-quality screened cables that
are designed for the particular application. Other cables will
have different impedance characteristics that will degrade
the performance of your system (for example, do not use
cabling intended for video use to carry audio signals). All
cables should be kept as short as is practically possible.
It is good practice when connecting your equipment to
make sure that the mains power-supply cabling is kept as far
away as possible from your audio cables. Failure to do so may
result in unwanted noise in the audio signals.
For information on speaker cabling, please refer to the
‘Speakers’section, beginning on page EN-16.
Radio interference
The Receiver is an audio device containing microprocessors
and other digital electronics. Each model has been designed
to very high standards of electromagnetic compatibility.
This is a Class A product. In a domestic environment this
product may cause radio interference, in which case the user
may be required to take adequate measures.
If the Receiver causes interference to radio or television
reception (which can be determined by switching the
Receiver off and on), the following measures should
be taken:
Re-orient the receiving antenna or route the antenna
cable of the affected device as far as possible from
the ARCAM Receiver and its cabling.
Relocate the affected device with respect to the
ARCAM Receiver.
Connect the affected device and the Receiver to
different mains outlets.
If the problem persists, please contact your Arcam dealer.

EN-8
Trademark Acknowledgments
Dolby Vision, Dolby Atmos,
DolbyAudio
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Vision, Dolby Atmos,
Dolby Audio, and the double-D symbol are
registered trademarks of Dolby Laboratories.
®DTS:X®
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing
Limited. DTS, the Symbol, DTS in combination
with the symbol, DTS:X and the DTS:X logo are
registered trademarks or trademarks of DTS, Inc. in
the United States and/or other countries. © DTS,
Inc. All Rights Reserved.
DTS Virtual:X™
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing
Limited. DTS, the Symbol, DTS and the symbol
together, Virtual:X and the DTS Virtual:X logo are
registered trademarks and/or trademarks of DTS,
Inc. in the United States and/or other countries. ©
DTS, Inc. All Rights Reserved.
IMAX® & DTS®
Manufactured under license from IMAX
Corporation. IMAX® is a registered trademark
of IMAX Corporation in the United States
and/or other countries. For DTS patents, see
http://patents.dts.com. Manufactured under
license from DTS Licensing Limited. DTS, the
Symbol, DTS and the symbol together are
registered trademarks or trademarks of DTS, Inc. in
the United States and/or other countries. © DTS,
Inc. All Rights Reserved.
Auro-3D®
Manufactured under license from Auro
Technologies. Auro, Auro-3D, Auro-Codec and
Auro-Matic are registered trademarks of Auro
Technologies.
AAC/AAC Plus
aacPlus is a trademark of Coding Technologies.
See http://codtech.vhost.noris.net for more
information.
HDMI, the HDMI logo and High-Definition
Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing LLC.
The Bluetooth® word mark and logos are
registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by HARMAN
International Industries, Incorporated is under
license. Other trademarks and trade names are
those of their respective owners.
Qualcomm is a trademark of Qualcomm
Incorporated, registered in the United States and
other countries. aptX is a trademark of Qualcomm
Technologies International, Ltd., registered in the
United States and other countries.
Apple, AirPlay and the AirPlay logo, iPod,
iPhone and iPad are trademarks of Apple Inc.,
registered in the U.S. and other countries. App
Store is a service mark of Apple Inc.
AirPlay 2 works with iPhone, iPad, and iPod
touch with iOS 11.4 or later, Mac with OS X
Mountain Lion or later, and PC with iTunes
10.2.2 or later.
The Wi-Fi CERTIFIED Logo is certification marks of
the Wi-Fi Alliance.
Google, Google Play, Chromecast, and other
related marks are trademarks of Google LLC. The
Google Assistant requires an internet connection
and is not available in certain countries and
languages. Availability and react of certain
features and services are device, service, and
network-dependent and may not be available in
all areas. Controlling certain devices in your home
requires compatible smart devices. Subscriptions
for services and applications may be required and
additional terms, conditions and/or charges may
apply.
vTuner
This product is protected by certain intellectual
property rights of NEMS and BridgeCo. Use or
distribution of such technology outside of this
product is prohibited without a license from NEMS
and BridgeCo or an authorized subsidiary.
MP3
MPEG Layer-3 audio decoding technology licensed
from Fraunhofer IIS and Thomson multimedia.
Licenses:
The Spotify software is subject to third party
licenses found here:
https://developer.spotify.com/legal/third-party-
licenses/
FLAC
FLAC Decoder Copyright © 2000, 2001, 2002, 2003,
2004, 2005, 2006, 2007, 2008 Josh Coalson
Redistribution and use in source and binary forms,
with or without modification, are permitted
provided that the following conditions are met:
- Redistributions of source code must retain the
above copyright notice, this list of conditions
and the following disclaimer.
- Redistributions in binary form must reproduce
the above copyright notice, this list of
conditions and the following disclaimer in
the documentation and/or other materials
provided with the distribution.
- Neither the name of the Xiph.org Foundation
nor the names of its contributors may be used
to endorse or promote products derived from
this software without specific prior written
permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT
HOLDERS AND CONTRIBUTORS ‘AS IS’ AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED.
IN NO EVENT SHALL THE FOUNDATION OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGE.
MQA (Master Quality Authenticated)
MQA is an award-winning British technology that
delivers the sound of the original master recording.
The master MQA file is fully authenticated and is
small enough to stream or download.
Visit mqa.co.uk for more information.
Arcam AVRs include MQA technology, which
enables you to play back MQA audio files and
streams, delivering the sound of the original master
recording.
‘MQA’ or ‘MQA Studio’ indicates that the product is
decoding and playing an MQA stream or file, and
denotes provenance to ensure that the sound is
identical to that of the source material.‘MQA Studio’
indicates it is playing an MQA Studio file, which has
either been approved in the studio by the artist/
producer or has been verified by the copyright
owner.
MQA and the Sound Wave Device are registered
trade marks of MQA Limited.© 2016

EN
EN-9
Rear Panel Connections and Controls
Please read the ‘Placing the unit’, ‘Power’ and
‘Interconnect cables’ sections on page EN-7
before connecting up your Receiver!
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
SERIAL AND IR CONTROL
Serial control, trigger and IR
connectors, see page EN-14.
DIGITAL CONNECTORS
Coaxial and optical digital audio
connectors, see page EN-11.
VOLTAGE SELECT
Ensure the voltage selected
matches your local power supply.
HDMI CONNECTORS
For information,
see page EN-10.
SPEAKER CONNECTORS
For information, see page EN-16.
PREAMPLIFIER
OUTPUTS
See page EN-11.
FM/DAB
FM aerial socket,
or DAB aerial socket.
AVR31
AVR21
POWER INLET
Connect the correct
mains cable here
AVR11
AV41
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
SUB1
FR
SLFL
C
CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
BALANCED OUTPUTS
SR
SBL
SBR
HEIGHT1 L
HEIGHT1 R
HEIGHT2 L
HEIGHT2 R
CH13
CH14
CH15
CH16
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
USB 5V/0.5A
NETWORK CONNECTORS
For information,
see page EN-13, EN-14.
NETWORK/BLUETOOTH CONNECTORS
For information, see page EN-13,
PREAMPLIFIER
INPUTS
See page EN-11.
USB SOCKET
See page EN-14.
(Ch13-16 & Zone2
AVR21, AVR31, AV41)

EN-10
Audio/Video Connections
Before connecting your Receiver to your source components
and speakers, please read through the next few pages which
will explain all the input and output connectivity that is
available. The ‘Speakers’ section explains how to connect up
your speakers to avoid damage to the amplifier and how to
arrange your speakers for best performance.
General
The inputs are named to make it easier to reference
connected devices (e.g. ‘ ’ or ‘ ’). They all have the same
input circuit, so there is no reason why you should not
connect a different device to any of the inputs. For example,
if you had two BD players and the AV input was not being
used, then the second BD player could be connected to the
AV input.
When connecting a video source, its audio must be
connected to the corresponding sockets. For example, if you
had a satellite decoder plugged into a video input, the
audio must be connected to the audio inputs!
Making Connections
Take care to place cables as far from any power
supply cabling as is practicable, to reduce hum and
other noise problems.
NOTE: For each input, you must set the ‘Video
Source’ and ‘Audio Source’ settings according to the
connection type. (see “Input Cong.” on page EN-31)
HDMI Connectors
PVR, UHD, BD, SAT, AV, GAME, STB
Connect the HDMI video outputs of your source equipment to these corresponding HDMI inputs.
OUTPUT (Zone2 – AVR21, AVR31, AV41)
Connect this output to the HDMI video input of your display device. Output1 is compatible with HDMI Enhanced Audio Return
Channel (eARC). If you have a supported television then sound from the television’s internal tuner (e.g. Freeview, Freesat,
DVB-T) will be available using the Receiver’s‘Display’ input.
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2

EN
EN-11
Digital audio connectors
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
SAT, PVR, BD, CD, STB, AV
Connect these inputs to the digital outputs of your available
source equipment.
Zone2 connectors (AVR21,
AVR31, AV41)
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUT
HEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
The Z2 out HDMI connector can be used to connect the
output of the Receiver to a system located in a second room.
Analogue preamplier outputs
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
All preamplifier analogue outputs are buffered, have a low
output impedance, are at line level and follow the Zone 1
volume control setting. They are able to drive long cables or
several inputs in parallel if required.
For more information on connecting speakers or additional
power amplifiers, see pages EN-9 and EN-16.
The AV41 has XLR outputs in addition to the phono pre-outs
for connection to an external amplifier.
Analogue audio inputs
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
STB, GAME, AV, BD, PVR, CD
Connect the left and right inputs to the left and right outputs
of your source equipment.
Front panel AUX input
HOME THEATRE
POWER
ZONEDISPLAYDIRECTMUTEMODE / 4INFO / 3OKIN + / 5IN - / 6MENU
PHONES AUX
AVR30
The front panel AUX input can be used as an analogue input,
using a stereo 3.5mm lead.
Front panel PHONES socket
This socket accepts headphones with an impedance rating
between 32Ω and 600Ω, fitted with a 3.5mm stereo jack
plug. The headphone socket is always active, except when
Receiver is muted.
When the headphone jack is inserted, the speaker outputs
and analogue preamplifier outputs are automatically muted.

EN-12
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8LOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
BD/SAT
Pr Pb Y
Connection Guide
Blu-ray Disc (BD)/DVD player
The diagram shows how to make audio and video
connections from a typical BD/DVD player.
Whether HDMI, digital or analogue connections are used,
connectinng using the input/inputs labelled on the
Receiver will aid in operation.
Satellite receiver
A satellite receiver is connected with the same order of
preference according to the outputs provided by the satellite
receiver.
CD player
Connect the digital output to the digital CD input of the
Receiver and analogue output to the analogue CD input of
the Receiver, using a high quality interconnect cable.
NOTE: For each input, you must set the ‘Audio Source’
setting according to the connection type. (see “Input
Cong.” on page EN-31)
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8LOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
BD/SAT
Pr Pb Y

EN
EN-13
In Band III transmission areas (such as the UK), use a multi-
element Yagi aerial with the elements mounted vertically,
as the transmissions are vertically polarised. If you are close
to more than one transmitter, use an omnidirectional or
folded dipole aerial.
If the DAB services in your area are transmitted on L-band,
then ask your dealer for advice for the best aerial to use.
Wi-Fi/Bluetooth
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
If using the Wi-Fi or Bluetooth features of the Receiver,
please attach the single antenna for the Bluetooth and the
two antennas for the Wi-FI.
DAB/FM Connector
The Receiver is fitted with an FM and a DAB/DAB+ receiver
module. The type of aerial you need depends on your
listening preferences and the local conditions.
Your Receiver is capable of superb radio reception, but only if
it is receiving a good quality transmission signal.
Try the aerials supplied with your unit. If you are in a medium
to strong signal area, these should be adequate for good
reception. In areas with poor signal strength, you may
require a roof or loft mounted aerial.
Contact your local Arcam dealer or aerial installation experts
for advice about local reception conditions.
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCD
BD
SAT
PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
In strong signal areas, the DAB/FM‘T’wire aerial supplied can
be used with reasonable results. Mount the aerial as high up
as possible on a wall.
In the UK the ‘T’-elements need to be positioned vertically
for DAB reception since broadcasts are vertically polarised.
In other localities, check with your Arcam dealer or try both
horizontal and vertical positions for best reception.
Try each usable wall of the room to see which gives best
reception and use tacks or adhesive tape to secure the
aerial in a ‘T’ shape, but note that no tacks should come into
contact with the internal wire of the aerial.
When installed and receiving DAB/FM, check the signal
strength by pressing the front panel or remote control’s
button until the signal quality indicator is displayed.
In weak signal areas, a high-gain, externally-mounted or roof-
mounted aerial is desirable in order to receive the highest
number of services.
Radio & Wireless Audio Connectors

EN-14
Other Connectors
Serial connector
RS232 serial connector
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
The connector is used with control devices having an RS232
serial port (for example, Crestron and AMX touch-screen
controllers).
Network connector
Networking is a large subject and only the briefest guidelines
are presented in this handbook. Please contact your Arcam
dealer or specialist installer for more information about
introducing the Receiver into your computer network.
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
Ethernet
If an Ethernet cable is connected, the Receiver will
automatically attempt to connect to your network.
You should use CAT5 cable plugged into the RJ45 socket
labelled on the rear panel.
If your network uses static IP addressing rather than DHCP,
you will need to provide IP address, gateway and DNS; see
page EN-34 for information on setting up the network.
USB connector
The Receiver can be updated via the USB socket on the rear
of the unit, if no network connection and so “Over The Air”
update is not available.
Trigger connectors
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1
Z1 IR
Z2 IR
TRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
tip: Trigger output
sleeve: Ground
The trigger connectors ( and ) provide an
electrical signal whenever the Receiver is switched on and
the relevant zone enabled.
The trigger signal can be used to switch on and off
compatible pieces of home entertainment equipment, for
example, you could set up a trigger to turn on your television
and BD player whenever the Receiver was switched on.
There are two trigger output sockets on the Receiver, each
capable of outputting a 12V, 70mA switching signal. The
socket is designed for mono 3.5mm jacks: tip is the trigger
output, sleeve is ground.
TRIG Z1
Use for remotely turning on and off power amps or source
equipment for Zone 1. On = 12V, Off = 0V.
TRIG Z2 (AVR21, AVR31, AV41)
Use for remotely turning on and off power amps or source
equipment for Zone 2. On = 12V, Off = 0V.
Infrared (IR) connectors
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1
Z1 IR
Z2 IR
TRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
tip: Modulated signal
sleeve: Ground
The infrared inputs ( and ) allow the connection of
external IR receivers, either when the Receiver front panel IR
receiver is fully or partially obstructed or to allow the use of a
remote control in Zone 2.
There are two IR inputs on the Receiver, each designed for
stereo or mono 3.5mm jacks. Tip is the modulated signal,
sleeve is ground.
Z1 IR
This input is intended for use with a local IR receiver when
the front panel of the Receiver is blocked.
Z2 IR (AVR21, AVR31, AV41)
This input is intended for use with an IR receiver in Zone 2 to
allow remote control of Receiver from a second room.
A supplier of infra-red receivers and emitter accessories
and systems is Xantech. See www.xantech.com for more
information, or ask your Arcam dealer.
NOTE: The IR inputs on the Receiver are designed
for modulated signals. If the external IR receiver
demodulates the IR signal, it will not work. Also the
unit does not provide power for external receivers on
the IR jack, therefore an external power source will be
required.
NOTE: Sockets referring to ‘Z2’ relate to connections
used in multi-room installation. For more information
on these connectors, see page EN-11.

EN
EN-15
Speakers
The AVR5/AVR11/AVR21/AVR31/AV41 allows you to connect
up to sixteen speakers. The AV41 is designed to be used
with additional power amplifiers for all channels. The AVR5/
AVR11/AVR21/AVR31 has 7 channels of amplification. 5
channels of amplification correspond to speakers installed in
the front left, centre, front right, surround left, surround right.
The remaining 2 channels of amplification can be assigned
as:
bi-amp the front left and right
surround back left and surround back right
height 1 left and right
Zone 2 left and right (AVR21, AVR31, AV41)
Height front left, height front right, height back left, height
back right and five more additional speakers can be attached
using an additional power amplifier, see page EN-16 for more
information.
With the addition of correctly installed and configured
height channels, Dolby Atmos for the home, DTS:X or Auro
3D brings the ultimate cinema sound experience to your
home theatre to create powerful, moving audio that flows
around you.
The conguration and placement of your speakers
is very important. All speakers, with the exception of
the subwoofer(s), should be arranged around your normal
viewing/listening position. The subwoofer should be placed
in a position which gives an even frequency response in all
listening positions. Incorrect placement leads to bass boom
in some areas. Often the only way to find a good position
for your subwoofer(s) is by experimentation. A good place
to start experimenting is close to a wall but at least 1m
away from any corners. You can also consult your subwoofer
handbook for placement suggestions.

EN-16
Connecting Speakers
To connect each of the speakers, unscrew the corresponding
terminals on the back of the Receiver, insert the speaker
wires through the hole in each post and screw the terminals
back up. Make sure that the red (positive/+) terminal of the
speaker is connected to the red (positive/+) terminal on the
back panel, and the black (negative/) terminal of the speaker
is connected to the black (negative/) terminal on the back
panel.
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL
CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
It is important that no stray strands of wire from these
connections are allowed to touch another cable or the
product casing. Failure to ensure this can cause a short circuit
and damage your Receiver.
Ensure the unit is switched o whilst connecting speakers.
Do not over-tighten the loudspeaker terminals, or use a
wrench, pliers, etc., as this could damage the terminals and
this would not be covered under the product’s warranty.
Speaker cables
The speakers should be connected to the amplifier using
good-quality, high-purity, low impedance copper cables.
Cheap speaker cables should be avoided – they are a false
economy and can significantly degrade the sound quality.
The cable runs to the speakers should be as short as
practicable. Connections to the speaker terminals should
always be finger tight, whether using bare wires or spade
connectors.
Bi-amping the Front Left & Front Right speakers
Bi-amping is the use of two amplifier channels per speaker. Bi-amping can provide better sound quality than conventional
single wiring. If you do not have Surround Back speakers (i.e. you have a 5.1 surround system, not a 7.1 system) then you
can use the spare Surround Back speaker outputs to bi-amplify the front left and right speakers, if your speakers support bi-
amping. The spare channels can alternatively be used to power stereo speakers in another room (Zone 2).
Speakers that support bi-amping have two sets of +/- terminals per speaker, usually linked together by metal strips. These
metal strips MUST be removed when bi-amping; failure to remove them will result in damage to the amplifier that is not
covered under warranty.
To bi-amp the front left and right speakers, remove the metal strips from the speaker terminals. Connect the woofer or LF
terminals to the FL and FR terminals on the Receiver. Connect the tweeter or HF terminals to the SBL and SBR terminals on
the Receiver. Finally, navigate to the Setup Menu ‘Spkr Types’ and set the ‘Use Channels 6+7 for’ menu option to ‘BiAmp L+R’;
see page EN-32.
FL
FR
SBR SBL
Link MUST
be removed
Link MUST
be removed
LINK MUST BE REMOVED LINK MUST BE REMOVED
Connecting Subwoofers
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
The Receiver also allows up to four active subwoofers to be connected to the or outputs. Refer to your
subwoofer handbook for the correct setting up and connection procedure for your particular subwoofer(s).
Using external power ampliers
The internal power amplifier of the Receiver can be
supplemented or replaced with external power amplification,
such as the Arcam PA720. Connect the sockets to
your power amplifier inputs:
DIGITAL AUDIO
RS232
BLUETOOTHWI-FI
TRIG Z1 Z1 IR
Z2 IRTRIG Z2
OUTAVSTBCDBD
SAT PVR
HDMI
FM/DAB
CD
PVR
BD
AV
GAME
STB
LINE OUT
ANALOGUE AUDIO
Z2 OUTHEIGHT1HEIGHT2
L
R
CH15/16CH13/14
SUB2
L
R
ETHERNET
USB 5V/0.5A
FL
FR
SL
SR
C
SUB1
SBL
SBR
PREAMP OUT
PREAMP OUT
ZONE2 R
HEIGHT1 R
SBR
SBR
HEIGHT1 R
ZONE2 R
ZONE2 L
HEIGHT1 L
SBL
SBL
HEIGHT1 L
ZONE2 L
SR
SR
FR
FR
C
C
FL
FL
SL
SL CAMBRIDGE, CB25 9PB, UK
DESIGNED IN THE UK
MADE IN VIETNAM
CLASS 2 WIRING
8ΩLOAD IMPEDANCE RECOMMENDED
SPEAKER OUTPUTS
WI-FI
STBGAMEAVSATBDUHDPVR
ZONE2
OUT
OUTPUT1
eARC OUTPUT2
FL, FR
Connect these to the equivalent Right and Left front
channels of your power amplifier.
C
Connect these to the Centre front channel of your power
amplifier.
SUB
Subwoofer outputs. Connect this to the input of your active
subwoofer(s), if present.
SR, SL
Surround Right and Surround Left outputs. Connect these
to the Surround Right and Left power amplifier inputs.
SBR, SBL
Surround Back Right and Surround Back Left outputs.
Connect these to the Surround Back Right and Surround
Back Left power amplifier inputs.
Height 1 (Height Front), Height 2 (Height Back)
Height Front and Height Back. Connect these to the Height
channel power amplifier inputs.
All preamplifier analogue outputs are buffered, have a low
output impedance and are at line level.They are able to drive
long cables or several inputs in parallel if required.

EN
EN-17
Operating your Receiver
For information display we recommend you use the OSD
(On-Screen Display) on your display device whenever
possible.
Switching on
Press the front panel power button in. The power LED will
glow white. When initialisation is complete, the display
shows the volume setting and the name of the selected
input.
Please wait until the unit has finished initialising before
operating the Receiver. It is recommended that if the unit
is switched off, you should wait at least 10 seconds before
switching the unit back on.
Standby
The Receiver has a standby mode which can be entered by
pressing STANDBY on the remote control. When in standby
mode, the display is blank and the LED glows red.
If the unit is to be left unused for an extended period, we
recommend that you disconnect it from the mains supply
to save power.
To switch on from standby
Press the STANDBY button on the remote control, any key on
the front panel (other than the power button) or rotate the
volume knob.
Front panel display
The Receiver is ready for use after about four seconds.
The display window shows the currently selected source and
the last selected information view setting (this information
line can be changed using the button).
The current volume setting for Zone 1 is displayed on the
front panel. The volume setting for Zone 2 is displayed
temporarily whenever it is adjusted.
The front panel display is also used for unit setup after
pressing the key on the front panel or remote.
Selecting a source
To select a particular source, press the or
buttons until that source is shown on the front panel display,
or (if available) press the corresponding source button on the
remote. The following sources are available:
STB Set Top Box input
GAME Game console input
AV Audio-Visual input
SAT Satellite input
BD Blu-ray Disc/DVD player input
UHD UHD player input
PVR Personal Video Recorder input
CD Compact Disc player input
FM Internal tuner input
DAB Internal tuner input (this source is market
dependent and may not be available on
your Receiver)
NET Ethernet input
BT BT input
AUX Auxiliary (front panel) input
DISPLAY The Audio Return Channel (eARC) from
a compliant display. Use this with a
compliant television using internal TV
tuners.
Most audio inputs have both analogue and digital
connections. You must specify the type of connection used
for each input using the ‘Audio Source’ option in the ‘Input
Config.’menu, see page EN-31. Note that an incorrect setting
will result in no sound — the default for inputs with HDMI
is HDMI audio. If you are not using HDMI audio then this
setting must be changed. For inputs that do not have HDMI,
the default is digital audio.
The processing mode and Stereo Direct functions are
remembered and recalled for each individual input.
Stereo Direct
To listen to a pure analogue stereo input, press the
button. The Stereo Direct mode automatically bypasses all
processing and any surround functions. In direct mode,
digital processing is shut down to improve the sound quality
and reduces digital noise with the Receiver to an absolute
minimum.
Note: when Stereo Direct mode is selected, no bass
management is performed, meaning that bass signals will
not be redirected to a subwoofer.
Volume control
It is important to realise that the level of the volume indicator
is not an accurate indication of the power delivered to your
loudspeakers. The Receiver often delivers its full output
power long before the volume control reaches its maximum
position, particularly when listening to heavily recorded
music. In comparison, some movie sound tracks can appear
very quiet, as many directors like to keep maximum levels in
reserve for special effects sequences.
Headphones
To use headphones with the Receiver, plug the headphones
into the socket in the centre of the front panel.
When headphones are plugged into the front panel
socket, the outputs for Zone 1 are muted and the audio
will be down-mixed to two channels (2.0). The two-channel
down-mix is required so that the centre channel and surround
information can be heard via the headphones.
Operation

EN-18
Extended front panel menu
Pressing the key on the front panel and holding it for
longer than four seconds will bring up the Extended Menu,
allowing you to perform the following:
Restore to factory defaults
This option allows you to restore all settings on your Receiver
to the defaults that it left the factory with.
Check for update
Checks for an over-the-air firmware update (requires external
network connection).
Restore secure backup
This option allows you to restore all settings to their state as
saved using the ‘Store secure backup’ feature. This option is
useful if settings are accidentally changed.
Store secure backup
This option allows you to save all the Receiver settings to a
secure area of memory. The settings can be retrieved using
the Restore option above.
Restore USB backup
This option allows you to restore all the settings from a file
previously saved on a USB flash drive.
Store USB backup
This option allows you to save all the settings to a USB flash
drive.
Region
Sets the region you are located - Europe, (RoW) US or Canada.
Change remote code
The default RC5 system code the Receiver responds to is 16.
If required, for example due to another device in your system
also using this RC5 system code, it can be changed to 19.
The supplied remote can also be reprogrammed to use RC5
system code 19 commands, see page EN-22.
Standby mode
“Auto” uses the power-saving auto-standby feature, which
will cause the unit to go into standby after 20 minutes if no
signal is present or user input occurs, “manual” allows the
user full control of when the unit goes into standby.
Protection sensitivity
This option allows adjustment of the protection sensitivity
of the power amplifier (not AV41). Caution should be used
with this setting as it is deliberately configured for maximum
protection and should only be adjusted when using speakers
that are“complex loads”!
Use display HDMI
If set to “no” the Receiver will ignore the EDID of the display
and send all resolutions from the source through the
Receiver.
Display type
Adjusts the position of the OSD depending on if a 16:9 & 21:9
display is being used.
Updating rmware via USB
The firmware in your Receiver can be updated from a USB
flash drive containing firmware update files.
You can download the latest firmware file, together
with upgrading instructions, from the Arcam website
(www.arcam.co.uk).

EN
EN-19
Front Panel Operation
MUTE
Mutes all analogue audio outputs in the
currently selected zone.
POWER
Switches the main power to the
Receiver on and off.
Once the unit is switched off,
it should be left for at least ten
seconds before switching on again.
AUX
Auxiliary line level input.
PHONES
This socket accepts headphones
with an impedance rating
between 32Ω and 600Ω, fitted
with a 3.5mm stereo jack plug.
DISPLAY
This switches the display brightness
between off/dim/bright.
ZONE (AVR21, 31, 41)
Selects between Zone 1 and
Zone 2 control.
SYNC (AVR11)
Adjusts lip-sync
POWER/STANDBY LED
This indicates the status of the receiver and is
green when the Receiver is powered on. Red
indicates the unit is in Standby mode.
OK
Used to enter selections
made in the Setup menu.
INFO
Selects the information
displayed on the lower left
portion of the front panel.
MODE
Selects between Stereo and
the available surround modes
for the current source.
DIRECT
Stereo Direct on/off. Provides a direct analogue path from
the analogue inputs to the left and right front outputs.
Switches off any surround processing modes and shuts
down the DSP circuits for best stereo sound quality.
HOME THEATRE
POWER
ZONEDISPLAYDIRECTMUTEMODE / 4INFO / 3OKIN + / 5IN - / 6MENU
PHONES AUX
AVR31
Remote Control Receiver. This is positioned behind the
display window, on the front panel. Ensure the receiver
is in a clear line of sight from the remote control for
operation. If this is not possible, use a separate sensor
connected to the Z1 IR input on the rear panel.
VOLUME
Adjusts the analogue output volume
in the selected zone (line out,
speakers and headphones).
INPUT
These buttons select the source
connected to the corresponding
input (or internal input)
Unused sources can be prevented
from being selected in the setup
menu by blanking the name in
MENU > Input Config.
MENU
Selects the Setup menus.

EN-20
Remote Control
The universal remote controller
The Receiver is supplied with a sophisticated ‘universal’
backlit remote control that can control up to eight devices.
It is pre-programmed for use with the Receiver and many
other Arcam products (FM/DAB tuners, CD players and BD
players).
With its extensive built-in library of codes, it can also be used
with thousands of third party audio-visual components –
TVs, satellite and set-top boxes, PVRs, CD players, etc. See the
list of codes at the back of this handbook.
It is also a ‘learning’ remote, so you can teach it almost any
function from an old single-device remote.
Using the remote control
Please keep in mind the following when using the remote
control:
Ensure there are no obstacles between the remote
control and the remote sensor on the Receiver. The
remote has a range of about 7 metres. (If the remote
sensor is obscured, the Z1 IR remote control input
jack on the rear panel is available. Please consult your
dealer for further information.)
Remote operation may become unreliable if strong
sunlight or fluorescent light is shining on the remote
sensor of the Receiver.
Replace the batteries when you notice a reduction in
the operating range of the remote control.
Inserting batteries into the
remote control
1. Open the battery compartment on the back of
the handset. To do this, press the catch on the
battery cover as indicated by the arrow on the
catch and remove the battery cover.
2. Insert two ‘AAA’ batteries, as indicated in the
battery compartment.
3. Replace the battery cover. To do this, locate the lug
on the battery cover into the corresponding hole
on the short edge of the battery compartment.
Now press the opposite end of the battery cover
(with the catch) down so that the cover is flush
with the main body of the remote and the catch
clicks.
Notes on batteries:
Incorrect use of batteries can result in hazards such as
leakage and bursting.
Do not mix old and new batteries together.
Do not use non-identical batteries together –
although they may look similar, different batteries
may have different voltages.
Ensure the plus (+) and minus (-) ends of each
battery match the direction indicated in the battery
compartment.
Remove batteries from equipment that is not going
to be used for a month or more.
When disposing of used batteries, please comply
with governmental or local regulations that apply in
your country or area.
Useful information
Backlight
A backlight comes on for eight seconds whenever a key is
pressed. This helps you use the handset in subdued lighting
conditions.
LED blinks
Short blinks indicate a valid key press.
Multiple short blinks convey information (such as a device
code) or signal the beginning and successful completion of
a programming sequence.
The symbol ‘
*
’ is used in the manual to indicate an LED
blink.
Timeouts and unassigned keys
Time out – After 30 seconds the remote exits the
programming state and returns to normal operation.
Stuck key timeout – After any key is pressed continuously
for 30 seconds, the remote stops sending IR transmission to
conserve battery life. The remote remains off until all keys are
released.
Unassigned keys – the remote ignores any unassigned key
presses for a particular Device Mode and does not transmit
IR.
Low voltage indicator
When the batteries are running down, the backlight flashes
briefly whenever you press a button.
If this happens, fit two new AAA alkaline batteries as soon
as possible.