Arris Ruckus SmartZone 300 User manual

SmartZone 300
Quick Setup Guide
This Quick Setup Guide provides basic instructions for setting
up the Ruckus SmartZone 300 (SZ300) on the network. For
information on advanced configuration and management
options, see the Getting Started Guide and other appropriate
documents, which are available for download from the Ruckus
Support website:
https://support.ruckuswireless.com/documents
This Guide in Other Languages
请从以下网站获得该指南的简体中文版 https://
support.ruckuswireless.com.
Vous trouverez la version française de ce guide à l'adresse
suivante https://support.ruckuswireless.com.
このガイドの日本語版は https://support.ruckuswireless.com
でご覧ください。
이가이드의 한국어 버전은 웹사이트 (https://
support.ruckuswireless.com) 에서 확인하시기 바랍니다.
Veja a versão em português (Brasil) deste guia em https://
support.ruckuswireless.com.
Puede ver la versión en español (América Latina) de esta guía
en https://support.ruckuswireless.com.
Licensing Information
The SmartZone 300 (SZ300) comes pre-shipped with 10,000
temporary AP Capacity Licenses, which are valid for a period
of 90 days from when the SZ300 is configured via the initial
setup configuration. For operation beyond 90 days, you
MUST buy permanent AP Capacity licenses. The purchased
Licenses MUST be activated for them to become valid.
The management of the AP Capacity Licenses and the ability
to activate the permanent License will be through the Ruckus
Support Portal (https://support.ruckuswireless.com). An email
will be sent to the User that is identified on the Purchase
Order and full instructions as to how to activate the Licenses
is included in the email. As a guide, full instructions can be
found at https://support.ruckuswireless.com/activate.
Using the LiMAN (license management) portal on the Ruckus
Support website, you can assign licenses to or from a SZ300
or move them to another SZ300 (see a summary of LiMAN
features in the table below). To physically manage the
distribution of licenses from the Support website to the actual
SZ300, connect the SZ300 directly to the Internet.
NOTE: In the event that the SZ300 is not connected to the
Internet, you can download the actual licenses from the
Support Portal and manually upload to the specific SZ300.
For step-by-step instructions on how to activate the SZ300’s
licenses, see Step 5: Activate the SZ300’s Licenses on page
3.
TABLE 1 LiMAN features and how to activate them on the SZ300
LiMAN Features SZ300 Online
(Connected to the
Internet)
SZ300 Offline
(Disconnected
from the Internet)
• Register SZ300
controllers,
licenses, support
entitlement
• Add capacity
licenses to
SZ300
controllers
• Remove licenses
from one SZ300
and add to
another
No action required.
The SZ300 syncs
with LiMAN
automatically within
24 hours and
applies the
appropriate
licenses.
Three steps
required:
1. Download the
license file
from LiMAN.
2. Log on to the
SZ300, and
then upload
the license file
from LiMAN.
3. Download the
license
response file
from the
SZ300, and
then upload it
to LiMAN.
Warning Message for Missing AP Support
Capacity License
Starting in SmartZone release 3.2, Ruckus has introduced a
“Warning Message” feature to notify you if Support for AP
Capacity Licenses has not been purchased.
This is a warning only in SmartZone 3.2 with full enforcement
occurring in a later release. This warning will only be displayed
when you try to upgrade to a release beyond SZ 3.2 (i.e. SZ
3.2.1).
The message is purely informational and does not affect your
ability to upgrade nor does it impact your service in any way.
In order to upgrade your network, without any warning
messages, you will need to have both a Controller Support
Contract and Support on the AP Licenses as well.
For more information on purchasing of a Support for AP
License, contact your Wireless Ruckus Sales representative.
Before You Begin
Before deploying Ruckus products, please check for the latest
software and the release documentation.
• Release Notes and other user documentation are available
at https://support.ruckuswireless.com.
• Software upgrades are available at https://
support.ruckuswireless.com/software.
• Software license and limited warranty information are
available at https://support.ruckuswireless.com/warranty.
Package Contents
• One SmartZone 300 appliance with two AC or DC power
supply units and AC power cords or DC power cables.
• One rack mount kit
• Two front rack mount brackets and handles with fasteners
• Service Level Agreement/Limited Warranty Statement sheet
• Regulatory Statement sheet
• This Quick Setup Guide
What You Will Need
• An administrative computer (admin PC) with a connection to
the local area network
• A web browser, such as Internet Explorer, Mozilla Firefox,
Google Chrome or Apple Safari
• The IP address, netmask, gateway and DNS server
addresses assigned to the SZ300—a static network
address is strongly recommended.
Step 1: Connect the SZ300 to the Network
1. Connect the SZ300 to a convenient power source, and
press the power switch on the front panel. The LED
shows a flashing green light as the SZ300 starts up. When
the SZ300 has started up successfully, the LED turns to a
solid green light.
2. Obtain an Ethernet cable. Connect one end of the
Ethernet cable to any of the LAN ports with a black label
on the SZ300 (yellow is management port), and connect
the other end to your network’s switch or router. See
Ethernet Port Color Reference on page 2 for more
information.
Copyright ©2018 ARRIS Enterprises LLC. All rights reserved. Page 1 of 5
Published March 2018, Part Number 800-71784-001 Rev A

NOTE: The SZ300 is a Universal Plug and Play (UPnP)
device. Once you connect it to the network, it will
automatically configure itself, obtain an IP address, and
make its presence known to other devices on the
network.
3. Go to the admin PC and verify that the SZ300 is now
discoverable on the network. On Windows 7 and
Windows 8, go to Control Panel > Network and Internet >
View network computers and devices, and locate the
Network Infrastructure section. The SZ-300 should
appear there.
NOTE: If you prefer not to use UPnP, you can type the
IP address of the SZ300 into a web browser instead. In
case there is no DHCP server on the network, the
default IP address and URL of the SZ300 is http://
192.168.2.2:8080 with a network mask of
255.255.255.0. Otherwise, an IP address is assigned
automatically from your existing DHCP service.
FIGURE 1 The SZ300 appears in the Network Infrastructure section
4. Double-click the SZ300 that appears in the Network
Infrastructure section to start the SZ300’s Setup Wizard.
A web browser loads and the SZ300’s Setup Wizard
appears, displaying the Language screen.
FIGURE 2 The Language screen of the Setup Wizard
Ethernet Port Color Reference
TABLE 2 Ethernet ports on the SZ300
Port Color/Label Port Traffic Type
Black Control interface: Access network traffic
(SSH, HTTPS)
Orange Cluster interface: SZ-C inter-node traffic
Yellow Management interface: Web interface,
command line interface, northbound
interface
Step 2: Complete the Setup Wizard
1. When the Setup Wizard appears, complete the following
screens:
•Language: Verify that English is selected.
•Management IP Address: Configure the IP address
settings of the control, cluster, and management
interfaces either by assigning addresses automatically (if
a DHCP server exists on the network) or manually.
•Cluster Information: Select whether you want to create
a new cluster with this SZ300 or to join an existing
cluster on the network. If you want this SZ300 to join an
existing cluster, you must type the cluster IP address
and admin password in the boxes provided.
•Administrator: Set the administrator passwords for the
web interface and the command line interface.
2. When the Confirmation screen appears, verify that all the
settings displayed on the screen are correct.
If you need to make a correction, click Back until the
appropriate setup screen appears, and make the
changes.
3. If they are all correct, click Finish to apply the settings and
activate the SZ300 on the network.
A progress bar appears and displays the progress of
applying the settings, starting the SZ300 services, and
activating the SZ300 on the network.
When the process is complete, the progress bar shows the
message “100% Done.” The page also shows the IP address
through which you can access the SmartZone web interface
to manage the appliance.
NOTE: Take note of this IP address. You will need this later
to log on to the SZ300’s web interface.
FIGURE 3 Take note of the IP address of the web interface
Step 3: Connect the SZ300 to the Network
1. Connect one of the controller's LAN ports with a yellow
label to the router or switch.
2. Connect the other LAN port with a yellow label to another
router or switch to which other SmartZone appliances (if
present) are connected.
NOTE: Depending on your network setup, you may
also connect both yellow-labeled ports to the same
router or switch.
Step 4: Connect the Ruckus APs to the
Network
1. Distribute the APs around your worksite.
2. Record each AP’s Ethernet MAC address (printed on the
bottom of every AP), and note each device’s exact
worksite location.
3. Connect the APs to a local power source or PoE enabled
Ethernet switch.
4. Using an Ethernet cable, connect the APs to the switch or
router on the same network as the SZ300.
Copyright ©2018 ARRIS Enterprises LLC. All rights reserved. Page 2 of 5
Published March 2018, Part Number 800-71784-001 Rev A

NOTE: Some Ruckus APs are PoE-capable. If
connected to a Power over Ethernet switch, the APs
can draw power through the Ethernet cables.
When the APs are powered on, they will automatically
discover the SZ300 on the network if the DHCP server
from which the APs are obtaining IP addresses also
provides the SZ300 IP address via DHCP Option 43.
FIGURE 4 Connecting the admin PC, SZ300, and Ruckus APs to the
network
Step 5: Activate the SZ300’s Licenses
After you set up the SZ300 and verify that wireless clients are
able to associate with managed APs successfully, you need to
activate and assign the AP and Tunnel Licenses using the
LiMAN (license management) portal on the Ruckus Support
site.
Before You Begin
You must have a Ruckus Support portal account (including
user name and password). You can use this account to
access general Support site content including software
upgrades, knowledge base articles and technical documents.
If you do not have a Support portal account, you will be
required to register one before continuing with your product
and licensing activation.
Every capacity and support license that you have purchased
will have its own unique activation code and each must be
activated for the license to become valid. You will receive the
activation code in a separate Support Purchase
Acknowledgement (SPA) email for each license/support
license.
Depending on the product, you may receive up to three (3)
different SPA emails for all of your licenses. Teh forst three
characters of the activation code indicate the license type to
which the code is applicable.
• LIC: AP Capacity License
• LIC: AP Tunnle License—CAPACITY-RXGW (Direct Tunnel)
• SUP: SUP: Support License—SUP-SZ300-EU/PTNR
Activating a SZ300’s License/Support License
1. Open the SPA email that you received from Ruckus.
FIGURE 5 The SPA email from Ruckus
2. Log on to https://support.ruckuswireless.com.
FIGURE 6 Ruckus Support portal logon page
3. Have the serial number of your SZ300 device ready.
4. Click the link in the SPA email.
5. Follow the onscreen instructions to activate the licenses
purchased. When required, you will be prompted for your
SZ300 serial number.
6. It is important that you repeat steps #1 to #5 above for all
licenses that you have purchased as this will simplify the
“+License” workflow in the next step.
7. After you finish activating all of your licenses, you need to
assign them to your LiMAN account. Click the LiMAN
button, which appears after a license has been
successfully activated (see Figure 7).
• If your device is listed, click its serial number and
proceed to the next step.
• If your device is NOT listed, click the Register Smart
Device button (see Figure 8), enter your device's serial
number, and then click the Register Smart Device
button (see Figure 9).
FIGURE 7 Click the LiMAN button
FIGURE 8 Click the serial number of your device or click Register Smart
Device
Copyright ©2018 ARRIS Enterprises LLC. All rights reserved. Page 3 of 5
Published March 2018, Part Number 800-71784-001 Rev A

FIGURE 9 Enter your device’s serial number and click Register Smart
Device
8. Click the + License button (see Figure 10), enter the
number of licenses to add in Qty to Add, and click the
Add License button (see Figure 11). Repeat for all
licenses.
FIGURE 10 Click + License
FIGURE 11 Enter the number of licenses to add in Qty to Add and click
Add License
You have completed activating a SZ300’s licenses.
Step 6: Sync the SZ300 with LiMAN
After you have activated the SZ300’s licenses on the Ruckus
Support Portal, the SZ300 must be synced with the Smart
License server. This will enable the User’s ability to assign
licenses to and back from a SZ300 or assign them to another
SZ300.
To physically manage the distribution of licenses from the
Support Portal to the actual SZ300, do one of the following:
• Connect the SZ300 directly to the Internet. On the
SmartZone web interface, go to the Administration >
License page, and then click the Sync License with Server
button to sync the SZ300 with the SmartLicense server.
FIGURE 12 Sync the SZ300 with the SmartLicense server
• In the event that the SZ300 is disconnected from the
Internet, you can download the actual licenses from the
Support Portal and manually upload them to the specific
SZ300. See the Syncing Licenses on an Offline (No Internet
Connection) SZ300 section.
You have completed activating the capacity or support license
for the SZ300 device.
Syncing License on an Offline (No Internet
Connection) SZ300
1. On the Add License page of LiMAN, click the SZ300's
serial number. The View Device page appears, as shown
in the following figure.
FIGURE 13 The View Device page
2. Click Download License File.
The license file is saved to the client.
3. On the SZ300 web interface, go to Administration >
License. In the Upload License section (see Figure 12 on
page 4), click the Browse button, and select the license
file from your client to upload it to the SZ300.
4. On the SZ300 web interface, go to the Administration >
License. In the Download License section, click the
Download button to download the license file from the
SZ300 to your client.
5. Go back to the LiMAN portal on the Ruckus Support
website, and perform the following steps:
• Go to the View Device page, see Figure 13.
• Click Upload License File.
• Click the Choose File button (see Figure 14), and select
the license file from your client.
• Click Send to complete the offline License
synchronization.
Copyright ©2018 ARRIS Enterprises LLC. All rights reserved. Page 4 of 5
Published March 2018, Part Number 800-71784-001 Rev A

FIGURE 14 Click the Choose File button
You have completed activating licenses on an offline SZ300.
Related Documentation
Additional documentation on the SmartZone 300 and the
SmartLicense platform is available for download from the
Ruckus Support website at https://
support.ruckuswireless.com.
Ruckus, Ruckus Wireless, the Ruckus logo, and the Big Dog design are
trademarks of Ruckus Wireless, Inc., a wholly owned subsidiary of ARRIS
International plc. ARRIS is a trademark of ARRIS Enterprises LLC. All other
trademarks are the property of their respective owners.
Copyright ©2018 ARRIS Enterprises LLC. All rights reserved. Page 5 of 5
Published March 2018, Part Number 800-71784-001 Rev A