Arrive ViewPoint 2240 User manual

User Manual
ViewPointTM 2240
AVP-2240-804-001

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
2
CAUTION
RISK OF ELECTRIC
SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER-
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED PERSONNEL
Explanation of Graphical Symbols
This graphic symbol is intended to alert you
to the presence of uninsulated “dangerous
voltage” within the product’s enclosure that
may be of sucient magnitude to constitute
a risk of electric shock to persons
This graphic symbol is intended to alert you
the presence of important operating and
maintenance accompanying the appliance.
1. Read Instructions- All the safety and operating
instructions should be read before you operate the
product.
2. Retain Instruction-The safety and operating
instructions should retained for future reference.
3. Heed Warnings- All warnings on the product and in
the operating instructions should be adhered to.
4. Follow Instructions- All operating and use
instructions should be followed.
5. Cleaning- Unplug this product from the PC and/or
power socket h before cleaning. Do not use liquid
cleaners or aerosol cleaners.
6. Attachments- Do not use attachments not
recommended by the product manufacturer as they
can cause hazards.
7. Water and Moisture- Do not use this product near
water- near a bath tub, wash bowl, kitchen sink, or
laundry tub; in a wet basement; or near a swimming
pool; and the like.
8. Accessories- Do not place this product on an unstable
cart, stand, tripod, bracket or table. The product
may fall, causing serious injury to a child or adult,
and serious damage to the product. Use only with a
cart, stand, tripod bracket, or table recommended
by the manufacturer or sold with the product.
Any mounting of the product should follow the
manufacturer’s instructions, and should use a
mounting accessory recommended by manufacturer.
9. A product and cart combination should be moved
with care. Quick stops, excessive force, and
uneven surfaces may cause the product and cart
combination to overturn.
10. Power Sources- This product should be operated
only from the type of power source indicated on
the mark.
11. Cable Protection- All connected cables should be
routed so that they are not likely to be walked
on or pinched by items placed upon or against
them, paying particular attention to cords at plugs,
convenience receptacles, and the point where they
exit from the product.
12. Lightning- For added protection for this product
during a lightning storm, or when it is left
unattended and unused for long periods of time,
unplug it from the PC and/or from the power socket.
This will prevent damage to the product due to
lightning.
13. Object and liquid entry- Never push objects of any
kind into this product through openings as they may
touch dangerous voltage points or short-out parts
that could result in a re or electric shock. Never spill
liquid of any kind on the product.
14. Servicing- Do not attempt to service this product
yourself as opening or removing covers may expose
you to dangerous voltage or other hazards. Refer all
servicing to qualied service personnel.
15. Damage Requiring Service- Unplug this product from
the PC and/or power socket and refer servicing to
qualied service personnel under the following
conditions :
a) When the connecting cable is damaged,
b) If liquid has been spilled, or objects have fallen
into the products,
c) If the product has been exposed to the rain and
water,
d) If the product does not operate normally by
following the operating instructions. Adjust only
those controls that are covered by the operating
instructions as an improper adjustment of the
controls may result in damage and will often
require extensive work by a qualied technician
to restore the product to its normal operation,
e) If the product has been dropped or damaged in
any way, and
f) When the product exhibits a distinct change in
performances- this indicates a need of service.
16. Replacement Parts- When replacement parts are
required, be sure the service technician has used
replacement parts specied by the manufacturer or
have the same characteristics as the original part.
Unauthorized substitutions may result in re, electric
shock, or other hazards.
17. Safety Check- Upon completion of any service or
repair to this product, ask the service technician to
perform safety checks to determine that the product
is in proper operating condition.
18. Heat- The product should be situated away from
heat sources such radiators, heat registers, stoves,
or other product (including ampliers) that produce
heat.
IMPORTANT SAFETY INSTRUCTIONS

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
3
COMPLIANCE INFORMATION
(DECLARATION OF CONFORMITY PROCEDURE)
Responsible Party: Arrive Systems, Inc.
Address: 6737 Katella Ave., Cypress CA 90630 USA
Telephone: [phone] (Toll Free)
Hour of operation: 9:00- 17:00
Type of Equipment: Arrive ViewPoint 2240
Model Name: AVP-2240- LCA
This unit complies with Part 15 of FCC Rules.
Operation is subject to the following conditions:
1) this unit may not cause harmful interference, and
2) this unit must accept any interference received the
including the interference that may cause undesired
operation.
See user manual instructions if interference to radio
reception is suspected.
This Unit complies with the requirements listed in
FCC regularizations, Part 15 for Class “A” Digital
units. If you are using cardiac pacemaker, please
note that this unit can radiate radio frequency
energy in the area near the product
FCC INFORMATION (for US customers)
1. IMPORTANT NOTICE: DO NOT MODIFY THIS
UNIT!
This product, when installed as indicated in the
instructions contained in the manual, meets
FCC requirements. Modications not expressly
approved by ARRIVE may void your authority
granted by FCC to use the product.
2. IMPORTANT: When connecting this product to
accessories and/or another product, use only
high quality shielded cables. Cable/s supplied
with this product MUST be used. Follow all
installation instructions. Failure to follow
instructions could void your FCC authorizations
to use this product in the USA.
3. NOTE: This has been tested and found to comply
with the requirements listed in FCC regulations,
Part 15 for Class “A” digital units. Compliance
with these requirements provides a reasonable
level assurance that your use of this product in a
residential environment will not result in harmful
interference with other electronic units. This
equipment generates/uses radio frequencies
and, if not installed and used according to the
instructions found in the user manual, may cause
interference harmful to the operation of other
electronic units.
Compliance with FCC regulations does not
guarantee that the interference will not occur in
all installations, If this product is found to be the
source of interference ,which can be determined
by turning the unit “OFF” and “ON”, please try
to eliminate the problem by using one of the
following measures;
Relocate either this product or the unit that is
being aected by the interference.
Utilize power outlets that are on dierent
branch (circuit breaker of fuse) circuits or install
AC line lter/s.
In the case of radio or TV interference, relocate/
reorient the antenna. If the antenna lead-in is
300 ohm ribbon lead, change the lead-in to co-
axial type cable.
If these corrective measures do not produce
satisfactory results, please contact the local
retailer authorized to distribute this type of
product. If you cannot locate the appropriate
retailer, please contact Arrive Systems, Inc.
Address: 6737 Katella Ave., Cypress CA 90630
USA
The above statements apply ONLY to those
products distributed by Arrive Systems, Inc.
FOR CANADIAN CUSTOMERS
This Class A digital apparatus complies with Canadian ICES-003.
CE Declaration of Conformity (For EU Customers)
We, Arrive Systems, Inc., declare under our sole responsibility that the Arrive component to which this declaration
relates, is in conformity with General Emissions Standard EN50081-1 and with Generic Immunity Standard EN50082-1
1992.

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
4
CAUTION: READ THIS BEFORE OPERATING YOUR UNIT
1. To assure the nest performance, please read this
manual carefully. Keep it in a safe place for future
reference.
2. Install this unit in a well-ventilated, cool, dry, clean
place away from direct sunlight, heat sources,
vibration, dust, moisture, and/or cold.
3. Locate this unit away from other electrical
appliances, motors, or transformers to avoid
humming sounds.
4. Do not expose this unit to sudden temperature
changes from cold or hot, and do not locate this
unit on an environment with high humidity (i.e. a
room with a humidier) to prevent condensation
inside this unit, and/or personal injury.
5. Avoid installing this unit where foreign object may
fall onto this unit and/or this unit may be exposed
to liquid dripping or splashing. On the top of
this unit, do not place;
-Other components, as they may cause damage
and/or discoloration on the surface of this unit.
-Burning objects (i.e. candles), as they may
fall and liquid may cause electrical shock
to the user and/or damage to this unit.
-Containers with liquid in them, as they may fall and
liquid may cause electrical shock to the user and/or
damage to this unit.
6. Do not cover this unit with a newspaper, tablecloth,
curtain, etc. in order not to obstruct heat radiation.
If the temperature inside this unit rises, it may cause
re, damage to this unit, and/or personal injury.
7. Do not install this unit near mobile phones and/or
televisions sets to prevent operation failure caused
by electromagnetic waves and/or magnetism.
8. Install this unit in a stable place horizontally to
prevent a fall and damage to this unit.
9. Keep your hands dry when connecting or
disconnecting the cable to prevent an electric
shock.
10. Do not use force in the cable. Doing so may cause
a re, electrical shock, damage to this unit, short
circuit and/or disconnecting.
11. When not planning to use this unit for long periods
of time, disconnect the cables and/or power sockets
to prevent re.
12. When disconnecting any cable, grasp the plug- do
not pull the cable.
13. Do not clean this unit with chemical solvents; this
might damage the nish. Use a clean or dry cloth.
14. Do not attempt to modify or x this unit. Contact
qualied ARRIVE service personnel when any
service is needed.
15. Condensation will form when any surrounding
temperature changes suddenly. Disconnect the
cables from the PC, then leave this unit alone.
16. When using this unit for a long time, this unit may
become warm. Disconnect the cables, then leave
this unit alone for cooling.
17. To prevent damage by lightning, keep the cables
disconnected during a lightning storm.
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
WARNING
THIS IS A CLASS A PRODUCT. THIS PRODUCT MAY
CAUSE RADIO INTERFERENCE ON WHICH CASE
THE USER MAY BE REQUIRED TO TAKE ADEQUATE
MEASURES.
WARNING
TO PREVENT ELECTRIC SHOCK, ENSURE THAT YOU
ARE USING MATCHING POWER PLUGS TO THE POWER
SOCKET AND FULLY INSERT.
Information for users on collection and disposal of
old equipment
This symbol on the products,
packaging, and/or
accompanying documents
means that used electrical
and electronic products
should not be mixed with
general household waste.
For proper treatment,
recovery and recycling of old
products, please take them to
applicable collection points, in
accordance with your national
legislation and Directives 2002/96/EC.
By disposing of these products correctly, you will
help to save valuable resources and prevent any
potential negative eects on human health and
the environment which could otherwise arise from
inappropriate waste handling.
For more information about collection and recycling
of old products, please contact your local municipality,
your waste disposal service or the point of sale where
you purchased the items.
[For business users in the European Union]
If you wish to discard electrical and electronic
equipment, please contact your dealer or supplier for
further information.
[Information on Disposal in other Countries
outside the European Union]
This symbol is only valid in European Union, If you
wish to discard these items, please contact your local
authorities or dealer and ask for the correct methods
of disposal.

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
5
COPYRIGHT NOTICE
No part of this document may be reproduced or transmitted in any form, or by any means without the prior written
permission of Arrive® (ARRIVE). ARRIVE reserves the rights to modify its documentation and product features, including
their characteristics, specications, accessories and any other information stated herein without notice. The ocial printout
of any information shall prevail should there be any discrepancy between the information contained herein and the
information contained in that printout. This product and related documentation are proprietary to ARRIVE.
This document does not provide you with any legal rights to any intellectual property in any ARRIVE product. You may copy
and use this document for your internal, reference purposes.
■Disclaimer
THE SPECIFICATIONS, INFORMATION, DESIGNS, STATEMENTS, AND RECOMMENDATIONS (COLLECTIVELY, “INFORMATION”)
REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE,AND ALL IMAGES ARE FOR
REFERENCE USE ONLY.FINISHED GOODS, PACKAGING,AND PRODUCTS WILL BE PROVIDED WITH USER DESIGNS AND
GRAPHIC ELEMENTS INCLUDING PACKAGING DESIGN ELEMENTS THAT MAY VARY FROM THE IMAGES SHOWN IN THIS
DOCUMENT.E&OE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE
ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. ARRIVE DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OR
ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL ARRIVE OR ITS INFORMATION
SOURCES AND SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO
USE THIS MANUAL, EVEN IF ARRIVE OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ALL TRADEMARKS AND INFORMATION ARE OWNED BY THE RESPECTIVE OWNERS OF THE TRADEMARKS AND
INFORMATION, WHETHER ACKNOWLEDGED OR NOT IN THIS MANUAL. ARRIVE DOES NOT CLAIM ANY OWNERSHIP OF
ANY TRADEMARK OR TRADENAME MENTIONED IN THE INFORMATION EXCEPT FOR THE ARRIVE TRADENAMES – ARRIVE,
ARRIVE FACEPOINT, ARRIVE INFOPOINT, ARRIVE ROOMPOINT, ARRIVE CONTROLPOINT, ARRIVE EYEPOINT, ARRIVE
TOUCHPOINT, ARRIVE VIEWPOINT, ARRIVE VOICEPOINT, ARRIVE SOUNDPOINT AND ARRIVE EDGELESS MEDIA SERVER.
MICROSOFT, MICROSOFT WINDOWS, MICROSOFT WINDOWS SERVER, MICROSOFT LYNC, MICROSOFT EXCHANGE,
MICROSOFT ACTIVE DIRECTORY AND MICROSOFT IIS ARE THE TRADEMARKS OF MICROSOFT CORPORATION.
MATTERHORN,OPENCAST MATTERHORN ARE REGISTERED TRADEMARKS OF THEIR RESPECTIVE COMPANIES.
Fictional user of “Visionergy” and/or “Verity” name in examples
Arrive Systems Inc. uses a variety of ctional companies in the documentation and training material for its products.
ARRIVE documentation and learning materials often contain ctional scenarios and descriptions of how our products can
be deployed and used in these scenarios. Some examples depicted herein such as the corporate name “Visionergy” and/or
“Verity”, just like “Contoso” is generally used by Microsoft®. These names are provided for illustration only and are ctitious.
No real association or connection is intended or should be inferred. Any Internet Protocol (IP) addresses and phone numbers
used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output,
network topology diagrams, and other gures included in the document are shown for illustrative purposes only. Any use of
actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
ARRIVE disclaims ownership of the brand or use or association of the name “Visionergy” and/ or “Verity” as a real business or
business entity and does not recommend the use of this name by others for a similar purpose of creating examples to avoid
confusion. The domain visionergy.com is set to reect to arrivesys.com.

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
6
Arrive ViewPoint™
User Manual
Contents
1. Introduction..........................................................................8
1.1 Document scope..........................................................8
2. Features and specications ..............................................9
2.1 Ports...............................................................................9
2.2 Hardware ....................................................................10
2.3 Package contents ......................................................10
2.4 Operating requirements ..........................................10
2.5 Product information..................................................11
2.6 Software features .....................................................11
2.7 Technical features......................................................11
3. Setting up the unit ............................................................12
3.1 Backend infrastructure pre-requisites ...................12
3.2 Connecting the unit ..................................................12
4. Before you begin ...............................................................14
5. Power-on behavior ............................................................15
6. Conguring the unit using Desktop Client....................17
6.1 ViewPoint Recorder ..................................................17
6.2 Matterhorn Server.....................................................19
6.3 Classroom Location ..................................................20
6.4 Viewpoint Web Manager..........................................21
6.5 User Settings ..............................................................22
6.6 Modules ......................................................................25
6.7 About ..........................................................................26

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
7
7. Conguring the unit using the AVP Control Console..28
7.1 ViewPoint Recorder ..................................................30
7.2 Matterhorn Server.....................................................30
7.3 Classroom Location ...................................................31
7.4 ViewPoint Web Manager..........................................31
7.5 User Settings ..............................................................32
7.6 Repository...................................................................32
7.7 Modules.......................................................................34
7.8 About ...........................................................................34
8. Recorder..............................................................................35
9. Content Manager ..............................................................40
10. Player.................................................................................44
11. Manage and Replay the recorded session
( Matterhorn Server)...............................................................45
12. Web Manager...................................................................45
13. References .......................................................................53

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
8
1. Introduction
1.1 Document scope
This document provides the conguration details,usage guidelines,installation, set-up of the
unit and its applications to ensure that the set-up environment is as per requirement.
Check for the latest information
Infomation in this guide is based on the current version of ViewPoint hardware/software. For
the related information, please visit www.arrivesys.com
About abbreviations
In this manual, brand names may be described as the brands or abbreviated as follows:
• ArriveViewPoint 2240/ ViewPoint : This Unit/Appliance
• Arrive ViewPoint Application: Application
• Arrive Edgeless Media Server : EMS
• Microsoft® Windows®: Windows
• Microsoft® Windows®7: Windows 7
• Open Cast Matterhorn/Matterhorn Server: Matterhorn
About trademarks
• Microsoft and Windows are registered trademarks of Microsoft Corporation in the
United States and other countries.
• All other trademarks are owned by their respective owners whether acknowledged or
not in this guide.
Product overview
Arrive ViewPoint™, is a fully-featured High Denition Rich Media Capturing System
that transforms communication and collaboration dynamics within and beyond today’s
classrooms, meeting rooms, training rooms and conference rooms. The hardware and
software components work in synergy to record audio and visual components of the
presentation or lecture for perpetual archival and the ability to provide repeated views of
integrated voice, video and presentation data as a single view (called rich media).
Arrive ViewPoint™ eliminates the need for a dedicated computer capture agent on the
presenters’ side, reducing the physical layout of connectors, space and power consumption.
The no-hassle installation and zero maintenance increases the reliability.
The most common application of Arrive ViewPoint™ is lecture capture and video conference
recording, which refers to the process of digitally capturing and archiving the content of a
lecture, conference, or seminar. It is an ideal solution for traditional classroom replacement,
or supplemental educational resources in secondary and higher education, corporate training
as well as archiving and broadcasting enterprise wide or internet based presentations for
unlimited views.

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
9
2. Features and specications
2.1 Ports
Figure 1: Arrive ViewPoint front panel
1 2 3 7911 12
4 5 6 810 13
14
15
Figure 2: Arrive ViewPoint rear panel
Video Input 1: Breakout Port (to support S-Video, Component Video, Analog Audio)1
Video Input 1: HDMI Loop Out2
Video Input 1: HDMI Camera Input3
Video Input 2: Breakout Port (to support S-Video, Component Video, Analog Audio)4
Video Input 2: HDMI Loop Out5
Video Input 2: HDMI Presentation Input6
USB 3.0 ports7
DVI-I port8
HDMI output port9
Network Port10
USB 2.0 ports11
RS232 Port ( for Camera Control)12
Audio Output13
Mirocphone Input14
Power Input15

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
10
2.2 Hardware
Dimensions and weight
20.1x 44.25 x 4.9 cm (2x17x7.9”HXWXD)
Dimensions
22x58x13cm (8.66x22.85x5.11”HXWXD)
Shipping dimensions
7.16 lbs (3.25 kg)Weight
-5 to 35 ºCOperating Temperature
RS232, IR, Remote, Button PanelControl
Input – 100-240 V, 50-60 Hz 0.5a
Output – 19v 6AOutput – 19v 6A
Power Consumption
2.3 Package contents
1ViewPoint Appliance
1Power Cable+ Power Cable Adapter
2BreakOut Cable
1(Wall), 1(Rack)Mounting Kit
4Screws
Installation requirements
• Requires Arrive EM Server (EMS) software for scheduling and central management,
2.4 Operating requirements
Power requirements Input - 100-240 V, 50-60 Hz 0.5a, Output - 19v 6A
Power consumption 70-120w
Operating temperature 5 to 30°C (23 - 86 °F)
Operating position Vertical/Horizontal
Storage temperature 5-35°C (23 - 95 °F)
Operating humidity 10-55%

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
11
2.5 Product information
Model No AVP-2240-LCA
Description Arrive ViewPoint® 2240 - Rich Media Recording Appliance
SKU# AVP-2240-001-001
2.6 Software features
• Enables real time recording of two video inputs with audio.and storing the recorded
information in local disk and network
• Integrates with Opencast Matterhorn server for publishing and archiving the recorded
sessions.
• Enables scheduled recording via Arrive InfoPoint interface with interoperability with
3rd party LMS in Matterhorn domain.
• Enables scheduled recording via Opencast Matterhorn server v1.3 & v1.4
• Built-in web interface for remote unit management and local downloading of recorded
videos.
• Integrates with ViewPoint Web Manager that can centrally manage all the connected
ViewPoint units (recording, power ON/ OFF, status)
2.7 Technical features
• Dual video inputs that support HDMI, S-Video, and component video capture:
»1920 x 1080p (23.98, 24, 25, 29.97, 30 frames per second )
»1920 x 1080i (25, 29.97,60 frames per second )
»1280 x 720p (50, 59.9,60 frames per second )
»720 x 576 (25, 50 frames per second )
»720 x 486 (29.9,23.9,59.9 frames per second )
• Supports embedded audio from HDMI
• Supports stereo analog audio input through the breakout port

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
12
3. Setting up the unit
3.1 Backend infrastructure pre-requisites
AVP Control Console (Web Interface):
10.0 and aboveInternet Explorer
22 and aboveFireFox
30 and aboveGoogle Chrome
User must have recommended browser support and Flash Player plugin installed into the
system to convert high resolution video to web format (MP4).
To access VNC browser
• Java must be enabled.
The instructions are available at:
http://www.java.com/en/download/help/enable_browser.xml
3.2 Connecting the unit
Arrive ViewPoint is an ideal 1RU solution for wall mount, under desk mount, table-top or rack
mount. Fix the rack mount or wall mount provided with the unit as per requirement.Ensure
all the safety guidelines for mounting the unit is followed.
Arrive ViewPoint requires the audio and video inputs to be connected to the specied ports
for the optimum and expected performance. Please note that, improper selection of input
ports may result in uncertain or no output.
Sample connection guidelines:
1. Connect a display monitor to the DVI-I or HDMI port of the appliance.
2. Connect the camera to the video input 1: HDMI Input port.
3. Connect the HDMI input to the video input 2: HDMI Input port.
4. Connect the breakout cable to the video input 1: Breakout Port.
5. Connect the wireless microphone receiver antenna to the USB port of the unit.
6. Connect the stereo connector of the audio cable to the line-out of the wireless microphone
receiver.
7. Connect the male RCA audio connectors (red & white) to the audio input connectors of the
unit breakout cable.

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
13
• Use a direct HDMI cable from the camera output to the Input 1->
HDMI input port of unit.
• Use a direct HDMI cable from CablePoint or Laptop or PC HDMI
output to the Input 2-> HDMI input port of unit.
• For S-Video, Component and Composite video connections, use
the RCA breakout cable(R-Y, Y, B-Y) which is shipped with the unit.
• You can use a DVI to HDMI adapter to connect your DVI Camera to
HDMI input port of unit.
Note: If the connections to Video Input 1 and Video Input 2 are
interchanged, the audio may not get recorded properly.
The diagram below shows a sample connectivity schema for Arrive ViewPoint™.

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
14
4. Before you begin
The Arrive ViewPoint™ can be operated in two modes:
• Standalone Recorder Mode: Allows the users to manage the session recordings by
providing interfaces to Start and Stop recordings.
• OpenCast Matterhorn** Capture Agent Mode: Allows Opencast Matterhorn to
centrally manage and schedule recordings. Arrive ViewPoint™ easily registers to
Matterhorn v1.3 and v1.4 servers.
Arrive ViewPoint™ can be congured and managed through two dierent interfaces, namely
the Desktop Client, and AVP Control Console.
The Desktop Client is available to the user through the display unit/monitor connected
to the appliance. The administrator can congure the appliance to suit the requirement
using a keyboard and mouse. The unit conguration after the rst time power-on has to be
conducted from the Desktop Client.
The AVP Control Console is a web interface that allows remote unit management and
enables local downloading of recorded videos.
Before you use the AVP Control Console to congure the appliance, please
ensure that:
• the remote machine and the appliance belong to the same network.
• the IP address of the appliance is registered in the domain using Desktop Client.
• to access the appliance, type the IP address of the unit/avpcontrol.
The setup screen for both AVP Control Console and Desktop Client is almost identical. The
setup screen has multiple conguration tabs that help you to congure the unit to work
eciently as required within your environment.
Also remember:
• Use a keyboard and mouse to make all the conguration settings.
• Click on the Set Defaults to revert to previous settings.
• To save the new conguration settings, click Save. Once the settings are saved, you
cannot revert to previous settings.
• To restart the application, click on Restart Application.
• To shutdown the unit, click on Shutdown.
• To reboot the unit, click on Reboot.
• All conguration changes are reected only after application restart (manual). However,
some changes automatically restart the application.

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
15
5. Power-on behavior
Note: The rst time set-up or conguration must always be executed
through the Desktop Client wherein the administrator registers the
IP address of the unit in the network. Refer to Section 6.1 ViewPoint
Recorder for more details. The subsequent conguration settings can be
altered using the AVP Control Console or Web Manager.
At rst power-on, the unit boots up and the End User License Agreement (EULA) screen is
displayed:
Figure 3: EULA Acceptance
Click on Accept Agreement.The Desktop Client setup screen is displayed upon license
acceptance, .

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
16
Figure 4: Power-on Setup Screen
Note: If the connections to Video Input 1 and Video Input 2 are
interchanged, the audio may not get recorded properly.
The subsequent power-on displays the Recording Screen on the Desktop Client as shown
below. You can click on to navigate to the setup screen.
Figure 5: Subsequent Power-ons- Recording Screen

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
17
6. Conguring the unit using Desktop Client
6.1 ViewPoint Recorder
The unit can be congured to work in Static or DHCP mode. Static mode is recommended for
easy unit management. If the network hosts a DHCP server, the administrators can reserve
the IP address on DHCP server for the appliance based on its MAC address. As mentioned
in the above sections, if the network hosts a DHCP server, the IP address and other network
details are populated directly (one time behavior). If a DHCP server is not existing in the
network, the details need to be populated manually.
The ViewPoint Recorder tab allows user to congure the following elds:
Figure 6: Desktop Client- ViewPoint Recorder

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
18
User InputsField Name
Enter the host name of the appliance. It is normally fetched from the
operating system; however user can make changes if required.
Host name
Select the addressing mode: Static or DHCP:
If Static: User is required to enter values manually.
If DHCP: The network settings is populated from the DHCP server.
Mode
Enter the IP address of the appliance if the addressing mode is Static.
Else IP address is populated from DHCP server.
Note: This IP address is used by the administrator to access the
appliance through the AVP Control Console.
IP
Enter the subnet mask if the addressing mode is Static,otherwise the
subnet mask is fetched from the DHCP server.
Subnet
Enter the gateway address if the addressing mode is Static,otherwise
the default gateway address assigned by the DHCP server is retained.
Gateway
Enter the IP address of DNS server if the addressing mode is Static,oth-
erwise the DNS server address is fetched from the DHCP server.
DNS Server
Select the time zone.Time Zone
Enter the time in hh:mm:ss format.Time
Enter the date in dd:mm:yyyy format.Date
Note: Any change made through this tab forces the unit to restart. The
conguration can be altered anytime.
If you click on Save when no changes are made, the application alerts
that no changes are made to the existing conguration.

Copyright © 2014 Arrive Systems, Inc. All rights reserved.
19
6.2 Matterhorn Server
This is an optional tab and available only when enabled from the Modules tab. Refer to
Section 6.7 Modules for more details on enabling this option.
When enabled, the Matterhorn Server tab allows the users to integrate the appliance with
the Matterhorn server and set up communication with the same.
Figure 7: Desktop Client- Matterhorn Server
The Matterhorn Server tab requires the user to congure the following elds:
User InputsField Name
Enter the URL of Matterhorn server (http://192.168.1.90:8080)Host URL
Enter the Matterhorn service user account.
Default: matterhorn_system_account
Username
Enter the password of Matterhorn account.
Default: CHANGE_ME
Password
Note: The unit is always registered with Matterhorn Server. If the
Matterhorn service user account is changed, enter the correct
username. The above values are read from the conguration le. On
unit restart, the unit is re- registered with Matterhorn.
Note: Please refer to References section in the manual to know more
about the Matterhorn server.

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20
6.3 Classroom Location
This is an optional tab and is congured only if integration with Arrive Edgeless Media Server
(EMS) is available. The EMS must be available in the same network as the unit. When this
integration exists, ViewPoint becomes a resource to the EMS.
Refer to section 6.7 Modules for more details on enabling this option.
Figure 8: Desktop Client -Classroom Location
Enter the URL of Arrive Edgeless Media server. Click on Load.Host URL
The Building, Location, Floor and details are Populated from the
Arrive Edgeless Media server. Select the room need. Based on your
selection, the Room Name eld is populated. The schedule for the
room will be fetched from the server.
Room Name
The Classroom Location tab requires the user to select a venue/room from the existing Arrive
Edgeless Media server.
Note: The schedule fetched from the Arrive Edgeless Media server can
be deleted manually even 2 minutes before the scheduled time. The
recording for the schedules fetched from the Arrive Edgeless Media
server can be automated. The recording cannot be terminated before
10 seconds of schedule commencement.