ARTHUR HOLM AH15D X2HDGA User manual

User Guide
Danish craftmanship
Mediterranean soul
Technology Serving Design
DynamicX2
HDCP compliant retractable monitors for furniture integration

TABLE OF CONTENTS
REGULATIONS AND SECURITY 5
SAFETY INSTRUCTIONS 5
SYSTEM DESCRIPTION 7
PACKING INSTRUCTIONS 13
CONTROLS 14
OSD MENU 16
ISD MENU 19
INPUT CONNECTORS 25
AHnet PROTOCOL 26
VIDEO SIGNALS 30
AHLink 31
INFORMATION ON DISPOSAL 34
WARRANTY TERMS AND CONDITIONS 35

WELCOME
Thank you very much for purchasing an Arthur Holm product.
Please, read these installation and operating instructions carefully and
keep them in a safe place for future consultations.
We remain at your entire disposal if you have any suggestions.
Henrik Holm
General Manager
[email protected]

ABOUT US
The Company
Arthur Holm has its origins in the Danish furniture designer Jorgen Alex
Jensen, who was active during the sixties and the seventies. His design
inspiration and his concept of ergonomics have been continued by his
family, who is the design force behind Arthur Holm product range. The
result of combining Scandinavian design tradition with Mediterranean
creativity, exibility and emotion is a wide product range built on more
than 25 years of craftsmanship.
Arthur Holm offers a professional product range where tomorrow’s
technology is shaped into valued materials with design exibility and
customisation, specially created to enhance communication in reception,
collaboration, conference and meeting areas.
The art of customisation
Arthur Holm offers a range of ingenious products whose designs are based
on quality materials and the latest technology. Products which endow
meeting and conference rooms with silent, ergonomic, innovative and
aesthetic solutions that integrate into the furniture, hang from the walls as
works of art or are used as interactive points of information.
The world of Arthur Holm
Arthur Holm offers a selection of unique, elegant, versatile, exible and
ergonomic products that are being used in meeting and conference
rooms, reception areas, huddle rooms, control rooms, auditoriums and
public zones of leading companies throughout the world.
The numbers speak for themselves! We currently own 33 product patents,
have presence in over 45 countries with products and solutions inmore
than 25,000 installations.
It will be our pleasure to work with you, designing your unique and
personalised environment. Our broadcast electronic engineers will
provide the latest technology while our design team will offer you the most
exclusive appearance.
Our team puts its heart, passion and pride in all our designs.

5
SAFETY INSTRUCTIONS
Plugs
• Do not dismantle any part of the monitor power connector.
• Disconnect the power plug from the AC outlet when the monitor is not
going to be used for an indenite period of time.
Power and extensions cords
• Use the appropriate power cord with the correct plug type.
• Do not overload wall outlets or power cords.
• Make sure the total ampere passed through an extension cord does not
exceed the maximum allowed by the cable used.
• Do not place anything on the power cord.
• Do not locate this product where a person may walk or trip over the
cord.
REGULATIONS AND SECURITY
ATTENTION: Do not disassemble or modify the device in any way.
This symbol warns of the presence of dangerous un-insulated
voltages inside some of the components, of sufcient magnitude
to expose people to risk of electronic shock.
This symbol draws attention to important use and maintenance
instructions in the manual that accompanies the unit.
This symbol indicates that the equipment conforms to the norms
established by the European Community.
This symbol indicates D.C. current.

6
Wiring connected to hazardous voltage requires installation by
qualied personnel or the use of ready-made exible cables.
For your security, your equipment must be connected to an
electrical outlet with grounding connection protection.
Since the plug is used to disconnect the device, the operating
electrical outlet must be in an easily accessible place.
Environment
• Install the equipment on an elevated, at surface.
• Install the equipment in a ventilated area.
• Avoid exposing the equipment to:
∙Rain or water
∙Excessive heat, cold or humidity
∙Area exposed to direct sunlight
∙Dirty areas
∙Equipment generating strong magnetic elds
• Avoid placing open containers of liquid, near the equipment.
• Keep a minimum distance of 30 mm in order to have good ventilation.
• Never place above the device any sources of ames such as lighted
candles, etc.
• If you are using the device in extreme weather conditions and/or
tropical climates, the equipment should be installed in a room which
ensures a reasonable level of temperature and humidity.
• To prevent damage the equipment must be rmly anchored to the
surface, as shown on the installation instructions.
SAFETY INSTRUCTIONS

7
SYSTEM DESCRIPTION
General
Arthur Holm’s DynamicX2 is a motorised retractable product range that
provides silent, reliable and harmonic movements using a patented
solution with just a single engine. DynamicX2 is equiped with a variable
speed system to raise, lower and tilt 20° to ensure the best ergonomics,
viewing angle and visibility. DynamicX2 have slightly curved edges for a
contemporary and longstanding look and the screen is protected with
an anti-reective 2-side coating 3 mm black edged glass.
The stainless steel cover plate can be customised with different
connectors, retractable cable and xed or monitorised microphones.
An Interactive Setup Display allows the control, setup and diagnose
of the monitors. Monitors provide RS-422 I/O for the remote control of
movement, speed, safety settings, brightness, contrast and backlight.
They are also equipped with AH-AMMC. The use of the Arthur Holm’s
ERT will enable the address conguration of all the monitors installed
by simply pressing a button. The AHlink Android and IOS app shows
the monitor’s serial number and can also give access to the setup and
control menus.
Highlights
• Patented single engine mechanism for up/down and tilt movements
• Milled alumium housing with a contemporary design
• Stainless steel customisable cover plate
• Front double sided anti-reecting 2 sides coating 3 mm black edged
glass
• AH-AMMC Auto mechanical movement calibration
• Wireless connectivity for setup and control
• Automatic 20° tilt angle

8
SYSTEM DESCRIPTION
Available Models
MODEL DESCRIPTION
AH15DX2HDGA
HDCP compliant vertically retractable aluminium 15,6" Full
HD monitor with 20 degrees of automatic inclination. Single
engine patented mechanism. Solid aluminium monitor in
natural anodisation nish featuring 3 mm. double sided anti
reective black edged glass. Up-table cover plate made of
brushed stainless steel with 2 push buttons. DVI-I and DVI-D
inputs. Interactive Setup Display allowing the control, setup and
diagnose of the monitors. Monitors provide RS-422 I/O allowing
the remote control of movements, speeds, safety settings,
brightness, contrast and backlight. The monitors are equipped
with AH-AMMC: an auto mechanical movement calibration
system.
AH17DX2HDGA
HDCP compliant vertically retractable aluminium 17,3" Full HD
monitor with 20 degrees of automatic inclination. Single engine
patented mechanism. Solid aluminium monitor in natural
anodisation nish featuring 3 mm. double sided anti reective
black edged glass. Up-table cover plate made of brushed
stainless steel with 2 push buttons. DVI-I and DVI-D inputs.
Interactive Setup Display allowing the control, setup and
diagnose of the monitors. Monitors provide RS-422 I/O allowing
the remote control of movements, speeds, safety settings,
brightness, contrast and backlight. The monitors are equipped
with AH-AMMC: an auto mechanical movement calibration
system.
AH19DX2HDGA
HDCP compliant vertically retractable aluminium 18,5" Full HD
monitor with 20 degrees of automatic inclination. Single engine
patented mechanism. Solid aluminium monitor in natural
anodisation nish featuring 3 mm. double sided anti reective
black edged glass. Up-table cover plate made of brushed
stainless steel with 2 push buttons. DVI-I and DVI-D inputs.
Interactive Setup Display allowing the control, setup and
diagnose of the monitors. Monitors provide RS-422 I/O allowing
the remote control of movements, speeds, safety settings,
brightness, contrast and backlight. The monitors are equipped
with AH-AMMC: an auto mechanical movement calibration
system.

9
SYSTEM DESCRIPTION
Available Models
MODEL DESCRIPTION
AH22DX216GA
HDCP compliant vertically retractable aluminium 21,5" Full HD
monitor with 20 degrees of automatic inclination. Single engine
patented mechanism. Solid aluminium monitor in natural
anodisation nish featuring 3 mm. double sided anti reective
black edged glass. Up-table cover plate made of brushed
stainless steel with 2 push buttons. DVI-I and DVI-D inputs.
Interactive Setup Display allowing the control, setup and
diagnose of the monitors. Monitors provide RS-422 I/O allowing
the remote control of movements, speeds, safety settings,
brightness, contrast and backlight. The monitors are equipped
with AH-AMMC: an auto mechanical movement calibration
system.
AH24DX24KGA
HDCP compliant vertically retractable aluminium 23,8" 4 K
monitor with 20 degrees of automatic inclination. Single engine
patented mechanism. Solid aluminium monitor in natural
anodisation nish featuring 3 mm. double sided anti reective
black edged glass. Up-table cover plate made of brushed
stainless steel with 2 push buttons. 1/VGA, 2/ DisplayPort, 2/HDMI
inputs. Interactive Setup Display allowing the control, setup and
diagnose of the monitors. Monitors provide RS-422 I/O allowing
the remote control of movements, speeds, safety settings,
brightness, contrast and backlight. The monitors are equipped
with AH-AMMC: an auto mechanical movement calibration
system.

10
SYSTEM DESCRIPTION
Options
AH15DX2HDGA AH17DX2HDGA AH19DX2HDGA AH22DX216GA AH24DX24KGA
CL (Min.5 units)
Laser engraved
logo
CL (Min.5 units)
Laser engraved
logo
CL (Min.5 units)
Laser engraved
logo
CL (Min.5 units)
Laser engraved
logo
CL (Min.5 units)
Laser engraved
logo
UCS (Min.10 units)
UnderCover
Stainless steel
UCS (Min.10 units)
UnderCover
Stainless steel
UCS (Min.10 units)
UnderCover
Stainless steel
UCS (Min.10 units)
UnderCover
Stainless steel
UCS (Min.10 units)
UnderCover
Stainless steel
UCV (Min.10 units)
UnderCover for
veneer
UCV (Min.10 units)
UnderCover for
veneer
UCV (Min.10 units)
UnderCover for
veneer
UCV (Min.10 units)
UnderCover for
veneer
UCV (Min.10 units)
UnderCover for
veneer
TSV (Min.10 units)
Touch sensor for
UnderCover
TSV (Min.10 units)
Touch sensor for
UnderCover
TSV (Min.10 units)
Touch sensor for
UnderCover
TSV (Min.10 units)
Touch sensor for
UnderCover
TSV (Min.10 units)
Touch sensor for
UnderCover
AHTECB2 (Min.10
units)
GPI remote control
interface
AHTECB2 (Min.10
units)
GPI remote control
interface
AHTECB2 (Min.10
units)
GPI remote control
interface
AHTECB2 (Min.10
units)
GPI remote control
interface
AHTECB2 (Min.10
units)
GPI remote control
interface
UI
Underneath
installation
UI
Underneath
installation
UI
Underneath
installation
UI
Underneath
installation
UI
Underneath
installation
MC
Matte cover plate
MC
Matte cover plate
MC
Matte cover plate
MC
Matte cover plate
MC
Matte cover plate
TS15HD
Projected
capacitive
multitouch screen
TS170HD
Projected
capacitive
multitouch screen
TS190HD
Projected
capacitive
multitouch screen
TS22010
Projected
capacitive
multitouch screen
TS24KG
Projected
capacitive
multitouch screen
USBC (Min.10 units)
USB camera/tilt
USBC (Min.10 units)
USB camera/tilt
USBC (Min.10 units)
USB camera/tilt
USBC (Min.10 units)
USB camera/tilt
USBC (Min.10 units)
USB camera/tilt
HDSDIC (Min.10
units)
HD-SDI camera/tilt
HDSDIC (Min.10
units)
HD-SDI camera/tilt
HDSDIC (Min.10
units)
HD-SDI camera/tilt
HDSDIC (Min.10
units)
HD-SDI camera/tilt
HDSDIC (Min.10
units)
HD-SDI camera/tilt
DTalk (Min.10 units)
Built in
DynamicTalkM
DTalk (Min.10 units)
Built in
DynamicTalkM
DTalk (Min.10 units)
Built in
DynamicTalkM
DTalk (Min.10 units)
Built in
DynamicTalkM
DTalk (Min.10 units)
Built in
DynamicTalkM
EMM (Min.10 units)
For 1 syncro mic
(XLR 3 Pin)
EMM (Min.10 units)
For 1 syncro mic
(XLR 3 Pin)
EMM (Min.10 units)
For 1 syncro mic
(XLR 3 Pin)
EMM (Min.10 units)
For 1 syncro mic
(XLR 3 Pin)
EMM (Min.10 units)
For 1 syncro mic
(XLR 3 Pin)
2EMM (Min.10 units)
For 2 syncro mics
(XLR 3 Pin)
2EMM (Min.10 units)
For 2 syncro mics
(XLR 3 Pin)
2EMM (Min.10 units)
For 2 syncro mics
(XLR 3 Pin)
2EMM (Min.10 units)
For 2 syncro mics
(XLR 3 Pin)
2EMM (Min.10 units)
For 2 syncro mics
(XLR 3 Pin)
CCUSBC
USB passthrough
CCUSBC
USB passthrough
CCUSBC
USB passthrough
CCUSBC
USB passthrough
CCUSBC
USB passthrough
CC2USBC
2 USB passthroughs
CC2USBC
2 USB passthroughs
CC2USBC
2 USB passthroughs
CC2USBC
2 USB passthroughs
CC2USBC
2 USB passthroughs
CCUSBPower
USB power
CCUSBPower
USB power
CCUSBPower
USB power
CCUSBPower
USB power
CCUSBPower
USB power
FB
Free button (GPO)
FB
Free button (GPO)
FB
Free button (GPO)
FB
Free button (GPO)
FB
Free button (GPO)

11
SYSTEM DESCRIPTION
Options
AH15DX2HDGA AH17DX2HDGA AH19DX2HDGA AH22DX216GA AH24DX24KGA
PO
AC Power outlet
PO
AC Power outlet
PO
AC Power outlet
PO
AC Power outlet
PO
AC Power outlet
AJ
Audio mini-jack
AJ
Audio mini-jack
AJ
Audio mini-jack
AJ
Audio mini-jack
AJ
Audio mini-jack
VGACP
VGA passthrough
VGACP
VGA passthrough
VGACP
VGA passthrough
VGACP
VGA passthrough
VGACP
VGA passthrough
HDMICP
HDMI passthrough
HDMICP
HDMI passthrough
HDMICP
HDMI
passthrough
HDMICP
HDMI
passthrough
HDMICP
HDMI passthrough
AHISBD2PT
HDMI retractable
passthrough
AHISBD2PT
HDMI retractable
passthrough
AHISBD2PT
HDMI retractable
passthrough
AHISBD2PT
HDMI retractable
passthrough
AHISBD2PT
HDMI retractable
passthrough
AHDL
DynamicLoop
AHDL
DynamicLoop
AHDL
DynamicLoop
AHDL
DynamicLoop
AHDL
DynamicLoop
AHDSS
DynamicShare
AHDSS
DynamicShare
AHDSS
DynamicShare
AHDSS
DynamicShare
AHDSS
DynamicShare
AHISBD2
HDMI retractable
(Share)
AHISBD2
HDMI retractable
(Share)
AHISBD2
HDMI retractable
(Share)
AHISBD2
HDMI retractable
(Share)
AHISBD2
HDMI retractable
(Share)
AHHC
HDMI xed
(Share)
AHHC
HDMI xed
(Share)
AHHC
HDMI xed
(Share)
AHHC
HDMI xed
(Share)
AHHC
HDMI xed
(Share)
AHDSPB
Priority
AHDSPB
Priority
AHDSPB
Priority
AHDSPB
Priority
AHDSPB
Priority
CABD2 (Min.10
units)
Black anodised
CABD2 (Min.10
units)
Black anodised
CABD2 (Min.10
units)
Black anodised
CABD2 (Min.10
units)
Black anodised
CABD2 (Min.10
units)
Black anodised
GFD2 (Min.10
units)
Gold nish
GFD2 (Min.10
units)
Gold nish
GFD2 (Min.10
units)
Gold nish
GFD2 (Min.10
units)
Gold nish
GFD2 (Min.10
units)
Gold nish
BFD2 (Min.10
units)
Bronze nish
BFD2 (Min.10
units)
Bronze nish
BFD2 (Min.10
units)
Bronze nish
BFD2 (Min.10
units)
Bronze nish
BFD2 (Min.10
units)
Bronze nish
CPD2 (Min.10
units)
Painted
CPD2 (Min.10
units)
Painted
CPD2 (Min.10
units)
Painted
CPD2 (Min.10
units)
Painted
CPD2 (Min.10
units)
Painted

12
Box Contents
Before the installation of your retractable monitor, please check the
contents of the shipping box, it must contain the following items:
• Monitor
• Power cord
• Remote control (1 per 5 monitors)
• Power supply 100-2 40Vac, 50-60Hz. Output 12V
• User guide
Important note: This device can only work with the power supply
included in the shipping box. This power supply can not be replaced by
any other rather than the original one.
Connections
Before connecting the power:
1. Install the unit on a table or desk, in vertical position.
2. Remove the foam protecting piece before connecting the monitor.
Power connection:
1. Plug the power cable from the power supply into an AC socket of
100-240 Vac, 50-60Hz.
2. Plug the 12V D.C. cable into the socket on the unit.
Signal connection:
1. Use the DVI-I input to connect a DVI-D signal or an analog RGB
signal (VGA).
2. Plug the DVI-D connector to a DVI-D signal.
Caution! Never place this monitor in horizontal position.
SYSTEM DESCRIPTION

13
PACKING INSTRUCTIONS

14
CONTROLS
IR sensor
The IR sensor is located on the lower right side of the screen.
Monitor movement controls
On the upper cover plate, there are two buttons to control the UP and
DOWN monitor movements.
1. Raising the monitor:
To rise up the monitor display, press the button (1) on the right hand side
of the cover plate.
Please, make sure that no objects are located on top of the monitor.
2. Retracting the monitor:
To retract the monitor display, press the button (2) on the right hand side
of the cover plate.
Please, make sure that no objects are located on top of the monitor.
1. UP BUTTON CONTROL
2. DOWN BUTTON CONTROL

15
CONTROLS
Remote control
POWER Switch ON/OFF the monitor
MENU Activates the OSD menu on screen
UP Control up on the OSD menu
DOWN Control down on the OSD menu
LEFT Control left on the OSD menu
RIGHT Control right on the OSD menu
OK Selects the function on the OSD menu. When the OSD
menu is not active on screen, selects the input source

16
OSD MENU
Accessing the menu system
• With the OSD off, push the MENU button to activate the main OSD
menu.
• Press the UP and DOWN buttons to move from one function to another.
Please refer to the following sections below to view a complete list of
all the functions available for the monitor.
• Press the OK button to conrm.
• When a function is selected, press the LEFT and RIGHT buttons in order
to change the parameter of the function.
Press the MENU button to access to the main menu.
Picture
Picture Mode: Adjusts the mode of the image
∙Dynamic
∙Standard
∙Mild
∙User: Contrast - Brightness - Colour - Sharpness - Tint
Colour Temperature: Adjusts the colour of the image
∙Cool
∙Medium
∙Warm
∙Use: Red - Green - Blue
Aspect Ratio: Adjusts the image aspect on screen
∙4:3
∙16:9
∙Just scan

17
OSD MENU
Noise Reduction: Adjusts the image noise lter
∙Off
∙Low
∙Medium
∙High
∙Default
Screen: (Only for analogue signals)
∙Auto Adjust
∙Horizontal Position
∙Vertical Position
∙Size
∙Phase
Backlight: Adjusts the backlight screen's level
Colour Range: Adjusts the colour range
∙0 - 255
∙16 - 235

18
OSD MENU
Option
Language: OSD language selection
Restore Factory Default: Adjusts the parameters to the initial factory
parameters
Blending: OSD window transparency
∙Low
∙Medium
∙High
∙Off
OSD Duration: Adjusts the time that the OSD menu window remains on
the screen
Software Update (USB): Port to use for rmware's upgrade.
Mirror:
0. Image with no ip
1. Vertical ip
2. Horizontal ip
3. Rotate

19
ISD MENU
The Interactive Setup Display is an LCD screen located at the monitor
casing inside the desk that allows the setup and provides useful diagnose
and historical data of the device.
- To start using it -
∙WELCOME DISPLAY & DATA :
1) Bootloader Version
The display will show a Bootloader Version message (example: Bootl. Ver:
1.01). Bootloader is a program which allows the system to be able to update
itself. The ISD has a Bootloader and therefore is capable of updating to new
versions in order to constantly improve the user experience.

20
ISD MENU
2) FirmWare
Data that refers to the rmware version (FW) of the equipment (example: FW
Ver = 1.32). If you wish to update the FW version, please contact us.
3) Serial Number
Serial number of the device (example: serial number of the device =
02658748). The serial number is stored inside each device.
The serial number can also be obtained via AHnet and AHlink.
- OSD MENU -
∙AHNET (GENERAL PROTOCOL)
CONTROLS
· The ISD will show the AHnet address which will be accompanied by an
acoustic signal "BEEP" (example: Address: (001)). Once the signal has been
heard, the "UP & DOWN" buttons will allow the user to scroll through all the
variety of menus that the device contains. To enter into any specic menu,
simply press the "OK" button.
· How to modify the values within each menu? The values can be selected
through the "UP & DOWN" buttons. To save the selected value, press the "OK"
button or wait 3 seconds for it to be automatically saved.
The connection through RS422 allows the control of up to 30 devices per
line. The last device (an only the last one) needs to have the termination
activated.