ASCOM CENTRALISED MANAGEMENT User manual

Centralised ManageMent –an effeCtive
platforM for easier deviCe ManageMent
DEVICE MANAGER

2CENTRALISED MANAGEMENT
For system administrators, Centralised
Management delivers many benefits.
Through an intuitive PC interface,
handset upgrades can be applied
easily and quickly. The platform also
simplifies monitoring.
If handsets are spread over multiple
locations, there is no longer any
requirement for administrators to
travel in order to carry out upgrades
thanks to the platform’s remote
configuration capability.
Centralised ManageMent
an effeCtive platforM for easier deviCe ManageMent

3CENTRALISED MANAGEMENT
Reflecting your demands for flexibility and cost efficiency
Many commercial enterprises and public service providers use communication
systems with multiple handsets. By their nature, these working environments
place more complex demands in terms of system administration. Without an
effective solution that reflects these demands, both system administrators
and handset users can experience a great deal of frustration and time wasted.
In turn, this is counter-productive in terms of cost efficiency.
Software downloads from a single point of administration
Previously, in order for upgrades or new settings to be applied, the system
administrator had to collect all the handsets and carry out this task
manually. This is no longer the case. Our new generation of handsets are
Centralised Management (CM) capable. This enables the administrator to
apply all upgrades from one PC - no fuss, no collection and thanks to im-
proved system overview, no doubt as to whether every handset has been
upgraded. DECT handsets are synchronised automatically when they are
returned to their cradle while IP-DECT handsets can receive Over The Air
(OTA) upgrades and synchronisation.
Improved overview capability delivers increased cost efficiency
Centralised Management allows the system administrator to create, apply
and manage specific templates for all types of user groups, optimising both
usage and operational efficiency. This feature is particularly effective in
cases where large amounts of handsets are in daily operation by users with
specific tasks – nurses in hospitals, for example. And if a large number of
new handsets are to be installed, this operation is simplified considerably
with our CM platform, as it allows for fast, effective configuration of all
the handsets at one time, by one administrator from one location. As a
result of the reduced travel requirement, your operation can reduce its
carbon footprint and enjoy greater cost efficiency.
Some common problems
expressed include:
Introducing handsets into operation
is too time consuming
It is simply not worth the effort to
upgrade handsets even if new, vastly
superior software is available
Users have to reapply all settings if
a handset is damaged or loast
Users apply settings they do not
require or have no control over – this
leads to unnecessary fault reporting
and disturbances
Handsets are not used optimally, as
users do not understand or have time
to apply the most effective or
suitable settings
At Ascom, we carefully considered
these issues. The result is our new
Centralised Management platform
for device management.
Time is valuable – why not apply
a system that recognises this?

Simply a smarter solution
For users, the advantages are equally impressive. Personal settings can
be applied then saved centrally. The requirement to leave the handset
with the system administrator is removed, so interruptions to the working
day are less frequent. Also, the user is never in any doubt as to whether
their handset is completely up to date – the CM platform sees to this.
In environments where a handset may have multiple users, the CM
platform of fers many prac tical, smart benefits. When one user starts their
working shift and collects a handset, they simply key in their details and
personal settings, telephone numbers and other important information
is instantly applied. In other words, although the handset might be shared,
it becomes ‘theirs’ again for the duration of their shift. This feature is
especially practical when users have optimised their handsets for their
particular job. In hospitals, for example, where fast connection to a group
saved in a particular user’s personal settings is vital. Also, if a handset
becomes inoperable for some reason, personal settings have been saved
by the system so retrieving them is a matter of accessing the CM platform
and applying them to a new handset.
Ascom
Wireless Solutions
P.O. Box 8783 SE-402 76 Göteborg, Sweden
T [phone] | F [phone]
www.ascom.com
10.2008M0279001 Ver A © Ascom (Sweden) AB Specifications are subject to change without notice.
www.ascom.com
Smooth, trouble-free software upgrades and
parameter synchronisations.
Allows for remote overview of handset status.
Removes the need to collect handsets for
administration and upgrading.
Remote configuration capability allows system
administrators to enjoy substantial benefits in
terms of time management.
Personal settings are easily saved and retrieved
– ideal for users who share handsets.
Reduced administration contributes signifi-
cantly to increased cost efficiency.
Supports DECT / IP-DECT / WiFi