ASTRO Ultra Box User manual

Your New Astro Experience
Ultra Box
User Guide

Connect your new Ultra Box to Wi-Fi and take control
of your entertainment with these features:
What’s in store for you
*Find out how to link your account on pg 15.
New Home Screen
Everything you
see is yours
Discover VOD
Over 50,000 videos, watch
anytime, anywhere
Search
Search faster and easier
Play From Start
You missed the start?
Just restart
Multi-Screen
Watch seamlessly
across any device
Cloud Recording
Record all the programmes
you want at the same time
4K UHD
Crystal clear picture
quality, 4x clearer than HD
4K
Link to your free Astro GO*and enjoy:
Stop Here, Continue There
Stop on one screen and
continue on another device
For the best experience, you will need a minimum Internet speed
of 10Mbps, and 30Mbps for 4K UHD VOD.

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Home Your subscription at a
glance. Use the arrow keys on
the remote to navigate.
1
Welcome to your Home Screen
Catch Up Watch new episodes
of your favourite TV series.
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Boxsets Binge-watch past
seasons or full series.
3Movies Bringing the big screen
home, from Hollywood blockbusters
to local and international films.
4
Kids Find fun and educational
programmes for your kids.
5
Sports Check out a wide range of
sports coverage including matches,
replays and highlights.
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Store A selection of new
programmes and movies for you
to rent, including blockbusters
from Astro First and Astro Best.
6
My Library All your recordings,
Pay-Per-View programmes and
scheduled future recordings are
found here.
8
Search Find programmes by the
title, actors, directors or channel
name/number.
9Settings Customise settings
for your Astro experience.
10
Stop Here, Continue There
Stop on one screen and
continue on another device
See all programmes and channels based on your
subscription, plus more to explore.

Featured Latest trending programmes
for your enjoyment.
Favourite Channels TV channels
you have selected as Favourites.
Last Channel Watched Revisit
channels you have previously watched.
Now On TV What you can
watch right now.
Channel Guide Your sneak peek into
the next 7 days of programmes.
Live Events Watch special
events as they happen.
Your Watchlist Video On Demand
(VOD) programmes you have added
to your watchlist.
Continue Watching Resume your
VOD programmes where you left off.
Rentals Stores your rented
Pay-Per-View programmes.
On Demand For You
VOD programmes recommended
just for you.
Your entertainment starts here
4
It is now quicker and easier for you to enjoy your entertainment.
Your entertainment is categorised for an effortless viewing experience.

Number
Channel
To change to previous
or next channel number
Home
Launch the Home Screen
The ‘Voice Control’ function
is currently not available.
It will be activated at a
future date.
Adjust the volume
Hold down to mute
Key in channel number
or PIN code
Volume
Return to the previous
screen, exit the Home
Screen or Player Banner
Back
Navigate
on-screen menus
Arrows
Search
Launch Search
Colour Buttons
Perform various actions
for on-screen menus
Launch TV Guide
Channel Guide
TV Input
Once the remote has been
programmed with your
TV Code, it can be used
to change your TV Input
Pause/Play, Rewind,
Fast Forward and Stop
Press to switch the
Ultra Box in or out
of Standby mode
Standby
PVR Controls Record
5
The new Ultra Remote makes navigating easy and intuitive.
So you can keep your eyes on the action.
The Arrow and OK
keys are the main
keys you will
navigate with.
Your key to entertainment
OK
Launch Player Banner
or confirm selection
Press to record or
cancel a recording

Step 1
Press on your remote and go to
Settings. Ensure that your home Wi-Fi
is switched on
Step 2
In Settings, go to Wi-Fi/Ethernet,
select New Wi-Fi Connection
and select your network
Step 3
Enter your Wi-Fi password to connect
Step 4
You will receive a notification
upon successful connection
To enjoy full benefits and features, start by connecting your Ultra Box to Wi-Fi.
How To Connect Your Ultra Box To Wi-Fi
6

Press Number keys to go directly to a channel
Browse using the Channel / keys
Use key to access the Channel Guide and find a channel
You can access the Player Banner while watching a programme
by pressing the OK key.
The Player Banner lets you:
See the Progress Bar, Rewind or Fast-Forward your programme
See the programme information
Restart the programme from the beginning (where available)
Record the current programme/series
Change audio language options
Change subtitle language options
To hide Player Banner press
Switching your channels is as easy as
Access Your Channels
Access The Player Banner
How To Navigate
118
A
B
C
ABC
Player Banner
7
A
B
C

Press OK to launch the Player Banner
Navigate up to the Progress Bar
Press to Pause/Play
Press / to Rewind and Fast Forward
Press to Stop
While enjoying your VOD or recorded programmes,
you can perform any of these functions.
How To Navigate
Pause/Play/Rewind/Fast Forward
Looking for language options? We’ve got you covered.
Toggle Subtitle And Audio
Progress Bar
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3
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1
2
3
Press OK to launch the Player Banner
Use Arrow keys to navigate and select Audio or Subtitle option.
Default language will be highlighted
Choose the desired language and press OK

It’s not the end when you miss the beginning,
just restart your programme.
Press OK to launch Player Banner
Select Play From Start and press OK
The Record function is disabled when you Play From Start.
For channels simulcasting in SD and HD, Play from Start is only available for HD Channels.
This function is not available on Astro Best, Astro First and Astro UHD channels.
Play From Start
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2

How To Record Your Programmes
Press on remote
Notification will appear
when recording has started
While Watching
ONE-OFF Recording
1
Press key
Navigate to desired programme
Press on remote. This also lets
you schedule the recording of a
future programme
Notification will appear to confirm
recording. This icon indicates
a one-off recording
Via Channel Guide
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2
3
4
SERIES Recording
ONE-OFF Recording SERIES Recording
Press key
Navigate to desired programme
Press on remote.
Pop-up will appear and choose
series recording
Notification will appear to confirm
recording. This icon indicates
a series recording
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2
3
4
Press on remote and this will
automatically record all episodes
Notification will appear
when recording has started
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2
R
2
R
RR
10
Record a programme or an entire series and never miss anything ever again.
For channels simulcasting in SD and HD, you can only record your programme via the HD channel.
Programmes from Astro UHD are not available for recording.

How To Cancel Recording
Press on remote
Use Arrow keys select Yes
Notification to confirm will appear
While Watching
Cancel ONE-OFF / SERIES Recording
1
Press key
Navigate to desired programme
Press OK to select
Select Cancel Recording
Notification will appear to confirm cancellation
Via Channel Guide
1
2
3
4
5
Cancel ONE-OFF / SERIES Recording
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3
R
11

How To Find Your Recordings
Delete Recording
Press on your remote then navigate to My Library tab
Navigate down to Other Recordings or Series Recording
Navigate to the desired recording, press OK to go to the Programme Info,
and press OK again to Play
1
2
3
All prices are correct as of October 2019. Prices are subject to change without prior notice.
In My Library, select the programme
or episode you want to delete
and press OK
You will lose your recording once deleted.
Press OK to go to the Programme
Info. Then select delete recording
or delete all episodes
1 2
Upgrade your Cloud Storage
200 hours FREE
Additional storage
space subscription
Included with Ultra Box
400 hours
1,500 hours
RM12/month
RM15/month
To upgrade your storage, visit selfservice.astro.com.my
or call 03-7490 8102
12

Press on your remote then navigate to My Library tab
Navigate down to Other Recordings or Series Recording
Navigate to the desired recording, press OK to go to the Programme Info,
and press OK again to Play
How To Use Search
Press on your remote
Use Arrow and OK keys to type in the desired title, actor, director
or channel name/number
Select an option that best matches your search and press OK
Select desired programme, press OK to begin watching
Find what you’re looking for faster and easier.
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2
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How To Use Stop Here, Continue There*
Keep watching anywhere, everywhere.
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Press OK to launch the Player Banner
To stop the programme, select STOP
To resume watching on another device, launch the Astro GO app and navigate
down to the Continue Watching section
1
2
3
*This function requires you to link Astro GO to your account. Find out how on pg 15.

Want more? Check out the Store.
How To Rent Via Store*
How To Find Store Rentals
14
Rental
From Home Screen, use Arrow keys and navigate to Store tab
Navigate to the desired movie and press OK to select
Select RENT and press OK
Key in PIN (Default PIN is ‘0000’)
You will receive an on-screen notification when rental is successful
Press OK to play the rented programme
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2
3
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6
From Home Screen, navigate down to the Rentals section
Use Arrow and OK keys to select desired programme
Press OK to play the rented programme
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2
3
Find all your rentals in one place.
*Payment will be applied for rentals from the Store.

For laptop and desktop users, visit astrogo.com.my to link your account.
Download the Astro GO app.
Launch the app and log in with your
Astro ID. If your Astro ID is not linked to
your Astro account, you will be prompted
to do so once you've logged in.
If you don't have an Astro ID, click on
Don't have an Astro ID?
Select an option to identify your
Astro account so we can link your
subscription to your Astro ID.
Key in your Account Number or
Smartcard Number followed by the
account holder’s My Card number.
Click Next.
Set up your Astro ID with
your email/mobile number and
set your password.
Click Next and you will receive
a 6-digit PIN number via SMS
or email for verification.
Key in the 6-digit PIN number and
click Verify. Now, you’re all set to watch
Astro GO anytime, anywhere.
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How To Link To Your Free Astro GO
15
Mobile Phone & Tablet

Ver 3.0 January 2020
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Information is correct at the time of publication. Terms and Conditions apply.
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