ASTRO Ultra Box User manual

Part No.: 25001-B5631 (Ed:A)

1
SAFETY CONCERNS
The purpose of the Safety Concerns section is to ensure the safety of users and prevent
property damage. Please read this document carefully for proper use.
Warning
Provides information or instructions that you should follow in order to avoid personal injury or
fatality.
Caution
Provides information or instructions that you should follow in order to avoid a service failure or
damage to your Astro Ultra.
Note
Indicates additional information for reference.
Check
Provides the operator with checkpoints for stable system operation.
Caution
Indication of a general caution.
Restriction
Indication for prohibiting an action for a product.
Instruction
Indication for commanding a specifically required action.
Symbols
Conventions

2
Insert the power plug firmly.
Use only the adapter provided.
Do not connect multiple devices to a
single outlet simultaneously.
Do not touch the main body, power cable
or power plug with wet hands.
If video / audio cable generates heat
after connection, pull out the power
plug and contact customer service
immediately.
Install the product in an area with good
ventilation. Do not cover the top.
Do not install in humid or dusty areas, and
avoid installing near heating devices.
Pull out the power plug during
thunderstorms or when not used for a
prolong period of time.
Keep flammable substances or sprays
away from the Astro Ultra.
In case of unusual noise, smell or
smoke, unplug the Astro Ultra from
electric outlet and contact customer
service.
Do not place heavy objects on the Astro
Ultra.
Power
Installation / Maintenance
WARNING

3
Connect your TV after powering off the
TV and Astro Ultra by pulling out the
power plugs.
The socket outlet should be installed
near the TV and Astro Ultra. The
socket outlet should be easily accessible.
Do not insert the power plug before con-
necting the power cable to the Astro Ultra.
Before connecting to the power source,
ensure the socket and the plug are
properly grounded with earth cable
termination.
Install the Astro Ultra correctly by
complying to the instructions in the user
guide.
The Astro Ultra will only work with
connect it to any normal or terrestrial
antenna output.
the satellite signals. Please do not
The Astro Ultra must not come in contact
with liquid. Water filled objects such as
vases, must not be placed on top of the
Astro Ultra.
Do not attempt to disassemble, repair
or remodel. No user serviceable parts
inside.
Do not place the Astro Ultra on unstable
surface.
Risk of electric shock, DO NOT OPEN.
Do not spray water directly on the Astro
Ultra and do not use chemical solvents
such as wax, mosquito spray, alcohol or
detergent.
Wipe the product with a soft and dry
cloth when cleaning.
Power
Installation/Maintenance
CAUTION

4
TABLE OF CONTENTS
SAFETY CONCERNS
Conventions............................................................................. 1
Symbols................................................................................... 1
Warning................................................................................... 2
Caution.................................................................................... 3
1
BEFORE USE
Key Features of Astro Ultra..................................................... 6
Package Content..................................................................... 7
The Astro Ultra ........................................................................8
Front Panel................................................................................... 8
Rear Panel................................................................................... 9
Controlling Your TV With Your Astro Ultra Remote Control........ 11
Astro Ultra Remote Control....................................................10
Astro Ultra Remote Control Settings......................................11
6
INSTALLATION
HDMI Video Connection..............................................................14
Digital Audio Connection via HDMI..............................................15
Digital Audio Connection via S/PDIF............................................16
Satellite and Internet Connection..................................................17
Operation................................................................................12
Peripheral Device Connection................................................13
12

5
On-Screen Messages............................................................ 23
TROUBLESHOOTING 21
Product Specifications........................................................... 25
Open Source Announcement................................................ 28
Limited Warranty....................................................................29
APPENDIX 25
How To Install The Product................................................... 18
HOW TO INSTALL 18
HDMI Audio Output Mapping................................................. 26
S/PDIF Audio Output Mapping...............................................27

6
BEFORE USE
Ultra High Definition (UHD) Video Display
Supports ultra high resolution video output of up to 2160p, enabling you to enjoy clear and ultra
sharp video.
Dolby Digital Audio and Dolby Atmos
Produces realistic digital sound by connecting the product to a Audio Video Receiver (AVR) / Soundbar
throught the optical output, which supports Dolby Digital Audio and Dolby Atmos.
7-Day EPG Guide
Using the TV Guide, you can check the programme information and broadcasting schedule of a desired
channel.
Video On Demand
Catch any missed programme and access the latest and popular movies and TV Shows just by connecting
your Astro Ultra to the Internet through network cable.
If the Astro Ultra is powered off by pulling out the power cord, make sure the front
LED is completely turned off before powering it on back again.
Key Features of Astro Ultra
Not every HDMI ® port on the UHD TV supports HDMI ® 2.0, hence please ensure
that the Astro Ultra is connected to the right HDMI
® 2.0 on the UHD TV to ensure
full compatibility with 4K UHD and HDR content.

EN
BEFORE USE
7
Please make sure the following items are included in your product package box.
Astro Ultra
Installation Guide
1.5 metre HDMI cable Power Adapter & Cable
Astro Ultra Remote &
Batteries (AAA x 2)
Astro SIM Card
Package Content

8
SIM Micro SD
Name
LED Bar
To indicate the status of Astro Ultra:
Magenta: On
Orange: Standby Mode
Blinking: Loading / Software Update
Blink Once: Remote Control Indicator
Power Button
To put the Astro Ultra into standby mode or wake up from standby.
Remote Button
Reserved for future usage.
SIM card slot
The slot to insert the Astro SIM card.
microSD card slot
Reserved for future usage.
Function
The Astro Ultra
Front Panel
SIM microSD

(dCSS) SAT IN
(dCSS)

Rewind Fast Forward
Record Programme
Play/Pause
Stop video playback
Mute

EN
BEFORE USE
11
Astro Ultra Remote Settings
Controlling Your TV With Your Astro Ultra
Remote
How to Configure Your Astro Ultra Remote
You can use your Astro Ultra remote to control some of your TV’s features:
- turn your TV on/off by pressing the button for 1 second or longer.
- select TV input by using the button
1. Press and hold the button for 3 seconds until the LED flashes twice in Green.
2. Enter the 2-digit TV Code for your TV brand (see table below) within 10 seconds, the LED will flash
twice in Green.
3. Press OK button to activate the configuration and the LED will flash twice in green, or press back button
to cancel the TV configuration.
TV Brand
Samsung
LG
Sony
Panasonic
Toshiba
Sharp
Philips
JVC
Hitachi
Haier
TV Code
10
11
12
13
14
15
16
17
18
19
Hisense
TCL
Skyworth
Xiaomi
20
21
22
23
How to Reset Your Astro Ultra Remote
Press and hold the and button for 3 seconds until the LED flashes 4 times in Red. All settings
in the remote will be reset to factory settings.
7 9
- adjust the TV volume by pressing the and button.
vol+, vol-
4. Press and and to check if everything is working correctly for your TV.
vol+, vol-

12
The section describes how to install the Astro Ultra (GX-AS620SM).
The table below shows the related operating environment.
Operation
INSTALLATION
noitpircseDmetI
Operating Temperature 5 - 45° C
Operating Humidity 10 - 80%, non-condensing.
Rated Voltage, Frequency
Rated Power Consumption
Dimension (W x D x H)
Weight
VAC 100 - 240 V, 50/60 Hz.
Max. 30W.
190 mm x 190 mm x 42 mm.
0.48 kg (Astro Ultra only).
When connecting Astro Ultra to the peripherals.
If excessive heat is produced from HDMI or optical audio cables upon connection to the
Astro Ultra, remove the cables and contact the customer service.
When using and installing the Astro Ultra:
The Astro Ultra must be used under the specified environment. Otherwise, it may shorten
the life or damage the product.

13
EN
INSTALLATION
Peripheral Device Connection
This section describes how to connect the cable and each peripheral device to the Astro Ultra.
(The product image may differ from the actual product.)
SAT IN
(dCSS)
Satellite Antenna
(dCSS)
Cable Port
Broadband Router
Digital Audio/Video Receiver
Home Theater System
HDMI 2.0 TV
USB Storage Device Power Adaptor
(HDD)

EN
INSTALLATION
15
Digital Audio Connection via HDMI (For
This section describes the recommendation on how to connect the Astro Ultra to Dolby Atmos/Dolby Digital Plus
ready TV, digital audio video receiver (AVR) or soundbar.
When connecting Astro Ultra to digital audio devices such as TV, AVR or Soundbar:
Astro Ultra to Dolby Atmos ready audio devices, please configure the following setup in Astro Ultra:
Settings > HDMI Audio > Dolby Atmos – Dolby Digital Plus or Auto
Astro Ultra to Dolby Digital ready audio devices, please configure the following setup in Astro Ultra:
Settings > HDMI Audio > Dolby Audio – Dolby Digital or Auto
Astro Ultra to a non-Dolby audio devices, please configure the following setup in Astro Ultra:
Settings > HDMI Audio > Stereo (PCM) or Auto
For more details, kindly refer to page 26 on HDMI Audio Mapping.
(Dolby Atmos and Dolby Digital Plus Audio)
A. Connection to a TV (Dolby Atmos Ready) > AVR / Soundbar (Dolby Atmos Ready)
B. Connection to AVR / Soundbar (Dolby Atmos Ready) > TV
HDMI Audio Return Channel (ARC)
The Audio Return Channel enables a TV, via a single HDMI cable, to send audio data “upstream” to an
AVR, soundbar or surround audio controller, increasing user flexibility and eliminating the need for any
separate S/PDIF audio connection

16
Digital Audio Connection via S/PDIF
This section describes how to connect to a digital audio video receiver via optical S/PDIF.
When a digital audio output is used, please adjust the volume of the audio video receiver
instead of the Astro Ultra.
Using the optical cable for digital audio, connect the S/PDIF port at the rear of the Astro Ultra to the
Digital Audio In (Optical Input) port of a Dolby Digital audio video receiver.
(For Dolby Digital Audio)
When connecting Astro Ultra to digital audio devices such as TV, AVR or Soundbar:
Astro Ultra to Dolby Digital ready audio devices, please configure the following setup in Astro Ultra:
Settings > S/PDIF Audio > Dolby Audio – Dolby Digital
Astro Ultra to a non-Dolby audio devices, please configure the following setup in Astro Ultra:
Settings > S/PDIF Audio > Stereo (PCM)
For more details, kindly refer to page 27 on S/PDIF Audio Mapping.
Digital Audio/Video Receiver
Home Theater System
Optical Cable for Digital Audio

EN
INSTALLATION
17
Satellite Antenna Connection
This section describes how to connect to a satellite antenna. Connect the coaxial cable connected to a
satellite antenna with dCSS satellite feed to the (dCSS) SAT IN port on Astro Ultra.
Satellite Antenna
(dCSS)
SAT IN
(dCSS)
Internet Connection via Ethernet
This section describes how to connect Astro Ultra to the Internet via Ethernet cable.
Internet Broadband Router
Ethernet Cable

18
Satellite Installation
Step 1 - Language Settings
Please select your preferred language and press next to proceed
.
Step 2 - Select TV Resolution
Please select your TV resolution and press next to proceed.
Step 3 - Select Box Installation
If you are installing this box as Satellite, select Satellite and ensure your box is connected to a satellite signal. If
you are installing as IPTV Plug & Play or IPTV(for installer), please refer to respective installation step
Step 4 - Connect to your home Wi-Fi or LAN Cable
Connect your box to home Wi-Fi or using LAN Cable.
For a new installation, skip this step and connect to your home Wi-Fi or LAN Cable after Astro account is active

EN
INSTALLATION
19
Step 5 - Tuner Settings
Please ensure LNB Type is selected as dCSS and press next to proceed
Step 6 - Transponder Settings
Please select: 01 - M3B VL - 10372 and press next to proceed
Step 7 - Signal Strength
Please ensure that the signal strength is at least 80 and the signal quality is 100. Press OK when Finish
button is highlighted
Astro Channels and Home Screen
If your Astro account is activated, you will see a channel and press Home on your remote to show Home Screen