Asus A31AM-J User manual

Desktop PC
A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J
User Guide
K30AM / K30AM-JA31AM-J / F31AM-J / K31AM-J

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Copyright © 2017 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except
documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK
Computer Inc. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such
repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is
defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS”WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR
LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF
ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS
MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE
ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A
COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES
THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights
of their respective companies, and are used only for identification or explanation and to the owners’benefit,
without intent to infringe.
E12724
Revised Edition V3
March 2017

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Contents
Notices ................................................................................................................................................ 5
Safety information ........................................................................................................................... 8
Conventions used in this guide................................................................................................... 9
Where to find more information................................................................................................. 9
Package contents...........................................................................................................................10
Chapter 1: Getting started
Welcome!...........................................................................................................................................11
Getting to know your computer...............................................................................................11
Setting up your computer...........................................................................................................16
Turning your computer ON ........................................................................................................18
Chapter 2: Connecting devices to your computer
Connecting a USB storage device............................................................................................19
Removing a USB storage device...............................................................................................20
Connecting microphone and speakers..................................................................................21
Connecting multiple external displays ..................................................................................24
Connecting an HDTV ....................................................................................................................25
Chapter 3: Using your computer
Proper posture when using your Desktop PC......................................................................27
Using the memory card reader .................................................................................................28
Using the optical drive .................................................................................................................29
Chapter 4: Connecting to the Internet
Wired connection...........................................................................................................................31
Wi-Fi connection (on selected models only)........................................................................36
Chapter 5: Troubleshooting
Troubleshooting .............................................................................................................................37
Appendix: Windows®8.1 / Windows® 10 User Manual
Using Windows®8.1
Starting for the first time .............................................................................................................47
Windows® 8.1 lock screen.............................................................................................................47
Using the Windows®UI .................................................................................................................48
Working with Windows®apps....................................................................................................51
Other keyboard shortcuts...........................................................................................................56

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Turning your Desktop PC OFF ...................................................................................................57
Putting your Desktop PC to sleep ............................................................................................57
Entering the BIOS Setup ..............................................................................................................61
Using Windows® 10
Starting for the first time .............................................................................................................63
Using the Windows®10 UI ...........................................................................................................64
Keyboard shortcuts .......................................................................................................................68
ASUS contact information
ASUS contact information...........................................................................................................70

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Notices
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for
protecting our environment. We believe in providing solutions for you to be able to responsibly
recycle our products, batteries, other components, as well as the packaging materials. Please go to
http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals)
regulatory framework, we published the chemical substances in our products at ASUS REACH
website at http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
• Thisdevicemaynotcauseharmfulinterference;and
• Thisdevicemustacceptanyinterferencereceivedincludinginterferencethatmaycause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmenttoanoutletonacircuitdierentfromthattowhichthereceiveris
connected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
The use of shielded cables for connection of the monitor to the graphics card is required to
assure compliance with FCC regulations. Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void the user’s authority to operate this
equipment.
Lithium Battery Warning
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same
or equivalent type recommended by the manufacturer. Dispose of used batteries according
to the manufacturer’s instructions.

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IC: Canadian Compliance Statement
Complies with the Canadian ICES-003 Class B specifications. This device complies with RSS 210
of Industry Canada. This Class B device meets all the requirements of the Canadian interference-
causing equipment regulations.
This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.
Cut appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
Cet appareil est conforme aux normes CNR exemptes de licence d’Industrie Canada. Le
fonctionnement est soumis aux deux conditions suivantes :
(1) cet appareil ne doit pas provoquer d’interférences et
(2) cet appareil doit accepter toute interférence, y compris celles susceptibles de provoquerun
fonctionnement non souhaité de l’appareil.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.
This class B digital apparatus complies with Canadian ICES-003.
VCCI: Japan Compliance Statement
VCCI Class B Statement
KC: Korea Warning Statement
Avertissement relatif aux batteries Lithium
ATTENTION! Danger d’explosion si la batterie n’est pas correctement remplacée. Remplacer
uniquement avec une batterie de type semblable ou équivalent, recommandée par le
fabricant. Jeter les batteries usagées conformément aux instructions du fabricant.

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RF Equipment Notices
CE: European Community Compliance Statement
The equipment complies with the RF Exposure Requirement 1999/519/EC, Council
Recommendation of 12 July 1999 on the limitation of exposure of the general public to
electromagnetic fields (0–300 GHz). This wireless device complies with the R&TTE Directive.
Wireless Radio Use
This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.
Exposure to Radio Frequency Energy
The radiated output power of the Wi-Fi technology is below the FCC radio frequency exposure
limits. Nevertheless, it is advised to use the wireless equipment in such a manner that the potential
for human contact during normal operation is minimized.
FCC Bluetooth Wireless Compliance
The antenna used with this transmitter must not be colocated or operated in conjunction with any
other antenna or transmitter subject to the conditions of the FCC Grant.
Bluetooth Industry Canada Statement
This Class B device meets all requirements of the Canadian interference-causing equipment
regulations.
Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
BSMI: Taiwan Wireless Statement
Japan RF Equipment Statement
KC (RF Equipment)
India E-Waste (Management) Rules, 2016
This product complies with the "India E-Waste (Management) Rules, 2016" and prohibits use of lead,
mercury, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl
ethers (PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01 %
by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule II of
the Rule.

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Safety information
Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean
cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few
drops of warm water then remove any extra moisture with a dry cloth.
• DONOTplaceonunevenorunstableworksurfaces.Seekservicingifthecasinghasbeen
damaged.
• DONOTexposetodirtyordustyenvironments.DONOToperateduringagasleak.
• DONOTplaceordropobjectsontopanddonotshoveanyforeignobjectsintotheDesktop
PC.
• DONOTexposetostrongmagneticorelectricalelds.
• DONOTexposetoorusenearliquids,rain,ormoisture.DONOTusethemodemduring
electrical storms.
• Batterysafetywarning:DONOTthrowthebatteryinre.DONOTshortcircuitthecontacts.DO
NOT disassemble the battery.
• Usethisproductinenvironmentswithambienttemperaturesbetween5˚C(41˚F)and35˚C
(95˚F).
• DONOTcovertheventsontheDesktopPCtopreventthesystemfromgettingoverheated.
• DONOTusedamagedpowercords,accessories,orotherperipherals.
• Topreventelectricalshockhazard,disconnectthepowercablefromtheelectricaloutlet
before relocating the system.
• Seekprofessionalassistancebeforeusinganadapterorextensioncord.Thesedevicescould
interrupt the grounding circuit.
• Ensurethatyourpowersupplyissettothecorrectvoltageinyourarea.Ifyouarenotsure
about the voltage of the electrical outlet you are using, contact your local power company.
• Ifthepowersupplyisbroken,donottrytoxitbyyourself.Contactaqualiedservice
technician or your retailer.
ENERGY STAR is a joint program of the U.S. Environmental Protection
Agency and the U.S. Department of Energy helping us all save money
and protect the environment through energy efficient products and
practices.
All ASUS products with the ENERGY STAR logo comply with the ENERGY
STAR standard, and the power management feature is enabled by
default. The monitor and computer are automatically set to sleep after
10 and 30 minutes of user inactivity. To wake your computer, click the
mouse or press any key on the keyboard.
Please visit http://www.energystar.gov/powermanagement for detail information on power
management and its benefits to the environment. In addition, please visit http://www.energystar.
gov for detail information on the ENERGY STAR joint program.
*Note: Energy Star is NOT supported on Freedos and Linux-based products.

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Hazardous Moving Parts Warning
WARNING: Keep fingers and other body parts away from any moving parts.
Hazardous moving parts. Desktop should be completely shutdown before servicing product.
Replacing fan components should only be attempted by qualified service personnel.
Conventions used in this guide
To ensure that you perform certain tasks properly, take note of the following symbols used
throughout this manual.
Where to find more information
Refer to the following sources for additional information and for product and software updates.
ASUS websites
The ASUS website provides updated information on ASUS hardware and software products.
Refer to the ASUS website www.asus.com.
ASUS Local Technical Support
Visit ASUS website at http://support.asus.com/contact for the contact information of local
Technical Support Engineer.
The User Guide is located in the following folder in your Desktop PC:
C:\Program Files(X86)\ASUS\eManual
DANGER/WARNING:Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components when trying to
complete a task.
IMPORTANT: Instructions that you MUST follow to complete a task.
NOTE: Tips and additional information to help you complete a task.

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ASUS Desktop PC Keyboard x1 Mouse x1
Installation Guide
Power cord x1 Installation Guide x1 Warranty Card x1
DVD/SDVD/RDVD x1
(optional)
Dipole antenna x1 (optional) / Antenna x 1 (optional)
Package contents
• Ifanyoftheaboveitemsisdamagedormissing,contactyourretailer.
• Theillustrateditemsaboveareforreferenceonly.Actualproductspecicationsmayvarywith
different models.

Welcome!
Thank you for purchasing the ASUS Desktop PC!
The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and user-
centric utilities. All these values are encapsulated in a stunningly futuristic and stylish system
casing.
Read the ASUS Warranty Card before setting up your ASUS Desktop PC.
Getting to know your computer
Illustrations are for reference only. The ports, their locations and the chassis color vary with
different models.
ASUS A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J 11
Chapter 1
Getting started

Front panel
USB 3.0 ports. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0 devices
such as a mouse, printer, scanner, camera, PDA, and others.
• DONOTconnectakeyboard/mousetoanyUSB3.0portwheninstallingaWindows®
operating system.
• DuetoUSB3.0controllerlimitations,USB3.0devicescanonlybeusedunderaWindows®
OS environment and after the USB 3.0 driver installation.
• USB3.0devicescanonlybeusedfordatastorage.
• WestronglyrecommendthatyouconnectUSB3.0devicestoUSB3.0portsforafasterand
better performance from your USB 3.0 devices.
MultiMediaCard(MMC) / xD-Picture (XD) / Secure Digital™ (SD) / High Capacity
Secure Digital™(SDHC) / Memory Stick Pro™(MS/PRO) card slot. Insert a supported
memory card into this slot.
Headphone port. This port connects to a headphone or speaker. Supported by ASUS
Audio Wizard.
Microphone port. This port connects to a microphone.
Power button. Press this button to turn on your computer.
Optical disk drive eject button. Press this button to eject the optical disk drive tray.
Optical disk drive bay. There is an optical disk drive in this bay.
A31AM-J / F31AM-J / K31AM-J
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K30AM / K30AM-J
MultiMediaCard(MMC) / xD-Picture (XD) / Secure Digital™ (SD) / High Capacity
Secure Digital™(SDHC) / Memory Stick Pro™(MS/PRO) card slot. Insert a supported
memory card into this slot.
USB 3.0 ports. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0 devices
such as a mouse, printer, scanner, camera, PDA, and others.
• DONOTconnectakeyboard/mousetoanyUSB3.0portwheninstallingaWindows®
operating system.
• DuetoUSB3.0controllerlimitations,USB3.0devicescanonlybeusedunderaWindows®
OS environment and after the USB 3.0 driver installation.
• USB3.0devicescanonlybeusedfordatastorage.
• WestronglyrecommendthatyouconnectUSB3.0devicestoUSB3.0portsforafasterand
better performance from your USB 3.0 devices.
Microphone port. This port connects to a microphone.
Headphone port. This port connects to a headphone or speaker. Supported by ASUS
Audio Wizard.
Power button. Press this button to turn on your computer.
Optical disk drive bay. There is an optical disk drive in this bay.
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Rear panel
Voltage selector. Use this switch to select the appropriate system input voltage
according to the voltage supply in your area. If the voltage supply in your area is
100-127V, set the switch to 115V. If the voltage supply in your area is 200-240V, set the
switch to 230V.
Setting the switch to 115V in a 230V environment or 230V in a 115V environment will seriously
damage the system!
Power connector. Plug the power cord to this connector.
RATING: 110-120V~ / 220-240V~, 6A/3A, 50-60Hz
USB 3.0 ports. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0 devices
such as a mouse, printer, scanner, camera, PDA, and others.
• DONOTconnectakeyboard/mousetoanyUSB3.0portwheninstallingaWindows®
operating system.
• DuetoUSB3.0controllerlimitations,USB3.0devicescanonlybeusedunderaWindows®
OS environment and after the USB 3.0 driver installation.
• USB3.0devicescanonlybeusedfordatastorage.
• WestronglyrecommendthatyouconnectUSB3.0devicestoUSB3.0portsforafasterand
better performance from your USB 3.0 devices.
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Activity/Link LED Speed LED
Status Description Status Description
OFF No link OFF 10Mbps connection
ORANGE Linked ORANGE 100Mbps connection
BLINKING Data activity GREEN 1Gbps connection LAN port
SPEED
LED
ACT/LINK
LED
USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices
such as a mouse, printer, scanner, camera, PDA, and others.
HDMI port. This port is for a High-Definition Multimedia Interface (HDMI) connector,
and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected
content.
VGA port. This port is for VGA-compatible devices such as a VGA monitor.
Microphone port (pink). This port connects to a microphone.
Line Out port (lime). This port connects to a headphone or speaker. In a 4.1, 5.1, or
7.1-channel configuration, the function of this port becomes Front Speaker Out.
Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio
sources.
Refer to the audio configuration table for the function of the audio ports in a 2.1, 4.1, 5.1, or
7.1-channel configuration.
Expansion slot brackets. Remove the expansion slot bracket when installing an
expansion card.
. LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN)
through a network hub.
LAN port LED indications
Audio 2.1, 4.1, 5.1, or 7.1-channel configuration
Port Headset 2.1-channel 4.1-channel 5.1-channel 7.1-channel
Light Blue (Rear panel) Line In Rear Speaker Out Rear Speaker Out Rear Speaker Out
Lime (Rear panel) Line Out Front Speaker Out Front Speaker Out Front Speaker Out
Pink (Rear panel) Mic In Mic In Bass/Center Bass/Center
Front panel - - - Side Speaker Out
Air vents. These vents allow air ventilation.
DO NOT block the air vents on the chassis. Always provide proper ventilation for your
computer.
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Setting up your computer
This section guides you through connecting the main hardware devices, such as the external
monitor, keyboard, mouse, and power cord, to your computer.
Connecting an external monitor
Using the onboard display output ports
Connect your monitor to the onboard display output port.
To connect an external monitor using the onboard display output ports:
1. Connect a VGA monitor to the VGA port, or a DVI-D monitor to the DVI-D port, or an HDMI
monitor to the HDMI port on the rear panel of your computer.
2. Plug the monitor to a power source.
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Connecting a USB keyboard and a USB mouse
Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer.
Connecting the power cord
Connect one end of the power cord to the power connector on the rear panel of your computer
and the other end to a power source.
`
ASUS A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J 17
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Turning your computer ON
This section describes how to turn on your computer after setting up your computer.
Turning your computer ON
To turn your computer ON:
1. Turn your monitor ON.
2. Press the power button on your computer.
3. Wait until the operating system loads automatically.
Power button
Power button
K30AM / K30AM-JA31AM-J / F31AM-J / K31AM-J
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Connecting a USB storage device
This desktop PC provides USB 2.0/1.1 and USB 3.0 ports on both the front and rear panels. The USB
ports allow you to connect USB devices such as storage devices.
To connect a USB storage device:
 • InserttheUSBstoragedevicetoyourcomputer.
Front panel
K30AM / K30AM-JA31AM-J / F31AM-J / K31AM-J
Rear panel
ASUS A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J 19
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Chapter 2
Connecting devices to your computer

Windows®10
To remove a USB storage device on Windows®10:
1. Click , then click from the Windows taskbar on your computer, then click Eject.
2. When the Safe to Remove Hardware message pops up, remove the USB storage device
from your computer.
DO NOT remove a USB storage device when data transfer is in progress. Doing so may cause data
loss or damage the USB storage device.
Removing a USB storage device
Windows®8.1
To remove a USB storage device on Windows®8.1:
1. From the Start screen, click Desktop to launch the Desktop Mode.
2. Click from the taskbar, then click Eject [Name of USB Drive].
3. When the Safe to Remove Hardware
message pops up, remove the USB storage
device from your computer.
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