AT&T Four-Line Intercom Speakerphone 955 User manual

© 2000 Advanced American Telephones. All rights reserved.
Printed in Indonesia. 850004037 Issue 1AT&T 8/00
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Para recibir este manual en español, por favor llame al 1 800 222-3111.
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.
1
Four-Line Intercom
Speakerphone 955
1USER’S MANUAL
Part 2
Please also read
Part 1 – Important
Product Information
REVISED FINAL
10/24/02
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BEFORE YOU BEGIN ........................3
Glossary ................................................4
Features List..........................................6
Audible Signals .....................................7
INSTALLATION.................................8
Table/Desk Installation .........................8
Wall Installation ..................................10
Convenience Ports .............................14
SET UP SYSTEM FEATURES .............15
Change Display Language...................16
Set the Time/Date ...............................16
Assign an Extension Number
to Your Phone .................................16
Turn COVM Indicator On or Off
for Each Line...................................17
Turn the Ringer On or Off
for Each Line...................................17
Select the Ringer Type........................17
Set Delay Ring ....................................18
Turn Line Usage On or Off
for Each Line...................................18
Assign the Prime Line
(Line Preference) ...........................18
Assign the Line Group
for this Phone .................................19
Turn Auto-Mute On or Off..................19
Set the Dial Mode ...............................19
Set the Flash Time...............................19
Turn Hold Reminder On or Off..........20
Program Home and Local
Area Codes......................................20
Set Your Phone to be the Centrex
Console Phone................................20
Program the Centrex Console
Delayed Ring Time ..........................21
Erase All Settings and Return
the Phone to Default Settings.........21
TELEPHONE OPERATION.................22
Making or Answering a Call ................23
Timer ...................................................24
Call Privacy..........................................24
Do Not Disturb....................................25
Line-in-Use Lights.................................25
Volume.................................................25
Redial..................................................26
Auto Redial .........................................26
Hold .....................................................27
Switch Between Lines .........................27
Mute......................................................27
Flash......................................................27
Temporary Tone Dialing .......................28
Conference Calls...................................28
Transfer a Call......................................29
Low Battery Indicator .........................29
SPEED DIAL OPERATION ................30
Storing a Name and a Number in
a Speed Dial Location ......................31
Reviewing Information Stored in
a Speed Dial Location......................32
Editing Information Stored in a
Speed Dial Location.........................32
Making a Speed Dial Call.....................32
Removing Information from a
Speed Dial Location.........................32
DIRECTORY OPERATION..................33
Storing Names and Numbers
in the Directory ..............................34
Storing a Pause in a
Directory Number ..........................35
Storing a Temporary Tone Signal
in a Directory Number ...................35
Storing a Flash in a
Directory Number ..........................35
Reviewing Information Stored
in the Directory ..............................36
Changing Directory Entries................37
Dialing a Number from
the Directory ..................................37
Removing a Name and Number
from the Directory .........................38
Removing All Entries from
the Directory ..................................38
INTERCOM OPERATION...................39
Basic Intercom Operations..................40
Making an Intercom Call with
the Handset.....................................40
Making an Intercom Call with the
Speakerphone or Headset ..............41
CONTENTS
1
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CONTENTS
2
Answering an Intercom Call...............41
Making a Single-phone Page...............41
Answering a Single-phone Page ..........41
Switching Between an Intercom
Call and a Single-phone Page..........42
Ending an Intercom or Page Call.........42
Paging All Phones ................................42
Answering a System-wide Page ...........42
Making an Intercom
Conference Call ..............................43
Room Monitor .....................................43
CALLER ID OPERATION...................44
Call Waiting.........................................46
Calls Received on Two or
More Lines Simultaneously .............46
Message Waiting and
NEW CALL Light.............................47
Call List...............................................48
Display Messages ................................49
Removing Calls from Call List ............49
Dialing a Number from Call List.........50
Saving a Number from Call List
to the Directory..............................51
Time/Date...........................................51
Reset COVM Indicator........................51
ADDING A FAX MACHINE................52
Using a Fax Switch ..............................52
IN CASE OF DIFFICULTY..................53
EXPANDING THE 955 SYSTEM ........56
Line Groups.........................................56
Private Lines ........................................57
CENTREX OPERATION.....................58
Setup Checklist....................................58
Enabling the Console Phone...............58
Console Operation ..............................58
Setting Ring Delay Duration..................59
Answering a Delayed Ring ...................59
Picking Up Another Station’s Line......59
INDEX ............................................60
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• Check to be sure your box contains:
1 Telephone
1 Handset
1 Handset cord
1 Mounting base
2 Seven-foot line cords
1 Eight-inch line cord
1 Power adapter
1 Warranty insert
1 9V battery
1 User’s Manual
• You must have a modular telephone jack and an electrical outlet
not controlled by a wall switch near where you’re installing the
phone.
• The total length of telephone wiring used in this system is
important. If the total length of telephone wiring is more than
600 feet, you may need to use a special filter device. You can call
1 800 222–3111 for information about this filter. You’ll need to
contact a professional to install this filter.
• Identify the number of phone lines you’ll use.
• Plan the layout of your phone system.
• All connected phones must have the same Line 1 phone number
for the Intercom and Page features to work.
• Assign a different Intercom Extension Number (11 through 22) to
each 955 telephone. You’ll need to do this individually at each
telephone.
• Decide if you want a private line. A private line does not appear
on all connected phones.
• You must subscribe to combined Caller ID with Call Waiting as a
single service to see Caller ID information for Call Waiting calls.
Check with your local telephone company for availability.
• Choose your setting for each system feature. You will need to
program the features during installation (see “Features List”).
3
BEFORE YOU BEGIN
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Glossary
CID: This stands for Caller Identification, which is a subscriber service,
available from most local telephone companies for a fee. When you
subscribe to Caller Identification, you can see who's calling before you
answer the phone if you and the caller are both in areas offering Caller ID
service with compatible equipment.
Caller ID with Call Waiting: This is a single combined subscriber
service which may be available from your local telephone company. If
you subscribe to this service you can use your 955 telephone system to
see who's calling even while you are on another call (as long as your
caller is in an area with Caller ID service and both telephone companies
use compatible equipment).
Centrex Service: A special subscriber service which may be available
from your local telephone company for a fee. The 955 telephone system
can be used with Centrex Service.
COVM: Central Office Voice Mail is a subscriber voice message service
which may be available from your local telephone company. This service
may be called by another name in your area (e.g., Call Answering).
DND: When activated the Do Not Disturb feature prevents interruptions
during a call.
Home Area Code: This is the area code for your telephone number. Most
users simply dial the seven digits of a phone number to make a call within
their own area code and 11 digits outside of their area code. If this applies
to you, you should enter your own area code into the unit as the Home
Area Code. After programming, if you receive a call from within your Home
Area Code, the screen will display the seven digits of the phone number.
When you use Display Dial, the unit will know to ignore the Home Area
Code, and dial only the seven digits of the phone number.
BEFORE YOU BEGIN
4
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You may, however, live in a region where for calls within your own area
code, you must dial 10 digits (that is, the three-digit area code and phone
number). If this applies to you, enter "000" for the Home Area Code and
enter your area code as a Local Area Code. After programming, if you
receive a call from within your area code, the screen displays the 10 digits
of the phone number. When you use Display Dial, the unit will know to
dial your area code along with the seven digits of the telephone number
(and "1" if appropriate).
Be sure to follow the directions on page 20 for programming the Home
Area Code.
Local Area Code: Most users dial 11 digits to make calls outside their
Home Area Code. These users do not need to program any Local Area
Codes.
However, if you dial only 10 digits to make calls to some areas outside
your Home Area Code (without dialing "1"), then program these Local Area
Codes into the unit (up to five Local Area Codes can be programmed).
See page 20 for directions.
After programming, if you receive a call from one of these Local Area Codes,
the screen displays the 10 digits of the phone number. When you use
Display Dial, the unit will dial the 10 digits, without inserting a "1" before
the area code.
Line Group: A group of 955 phones sharing some lines within a multi-phone
system.
Navigation buttons: These are the buttons used when programming
your 955 system and for scrolling through feature options (+,-,>,<,
E,S).
Prime Line: This is the line on your phone you designate to be selected
automatically when you lift the handset, press K, or press h.
BEFORE YOU BEGIN
5
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Feature Function Setting Option(s)
LANGUAGE
TIME/DATE
EXTENSION NO
COVM ON/OFF
COVM RESET
RINGER ON/OFF
RINGER TYPE
DELAY RING
LINE USAGE
PRIME LINE
LINE GROUP
AUTO-MUTE
TONE/PULSE
FLASH TIME
HOLD REMINDER
Select language for screen displays
Manually set time and date
Assign extension number for this
phone
Turn COVM (message/voice mail)
indicators on or off for each line
Clear COVM indicators when they
are lit but no new messages are
waiting
Turn ringer on or off for each line
Select ring pattern for this phone
Select desired time to delay
Central Office ring
Turn line usage on or off for
each line
Assign a line on this phone to be
selected automatically when you
lift the handset, press K,
or press h
Assign your phone to a Line
Group
Turn Auto-Mute on or off
(sounds at this extension will be
heard automatically when paged)
Set dial mode for touch-tone or
dial pulse (rotary) dialing
Set length of signal sent when
you press F
Turn audible reminder that a call
at this extension is on hold on
or off
English* or Spanish
01:00AM 01/01 Sunday*
11-22*
On or Off *
NA
On* or Off
Type 1*, 2, 3, 4
Off *, 2, 4, 6, ... 30 seconds
On* or Off
Line 1*, 2, 3, 4
Line Group 4*-15 or PRV
(private)
On* or Off
Tone* or Pulse
0.3 seconds - 0.9 seconds
0.7 seconds*
On* or Off
Features List
NOTE: An * indicates the default setting for each system feature.
NOTE: One ring is equal to about six seconds, two rings equals twelve
seconds, and so on.
BEFORE YOU BEGIN
6
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Program one Home and up to five
Local Area Codes for use with
Caller ID features
Specify whether your phone is
the Centrex Console phone for
your system
Set time to delay ring for Centrex
Console phone
Return all settings to default
settings
1-3 digits, Empty*
On or Off *
Off *, 2, 4, 6, ... 30 seconds
(Defaults)
AREA CODEs
CONSOLE
CSL DELAY RING
RESET ALL!!!
Feature Function Setting Option(s)
BEFORE YOU BEGIN
7
Audible Signals
You have an incoming intercom call.
You have an incoming transferred call.
The extension number you just programmed has
already been assigned. Choose another number for
this extension.
The extension you are calling is in DND mode.
The extension you are calling is busy.
A rapid double-ring pattern,
repeating
Long single ring, repeating
Short single ring, repeating
Short single tone, repeating
Long single tone, repeating
When you hear: It means:
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8
INSTALLATION
NOTE: If you are installing multiple phones in your 955 system,
you must install and program one set at a time. If more than one
extension is assigned the same extension number, a repeating short ring
(error ring) will sound at all extensions. Reassign extension numbers,
being sure that each extension has a different number from 11 to 22
(see “Assign an Extension Number to Your Phone” in SET UP SYSTEM
FEATURES).
Table/Desk Installation
1 Install one 9V battery.
• Press in on the tabs and remove the telephone base.
• Use a small Phillips head screwdriver to remove the screw
and open the battery door.
• Insert the 9V battery (included), and replace the screw to
close the battery door.
• Replace the telephone base.
NOTE: The battery retains telephone memory in the event of a power
failure. If power fails and a working battery is installed, this phone will
work only to dial and answer calls with the handset or headset. No other
features will work until power is restored.
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9
INSTALLATION
2 Connect the telephone line cords to the telephone.
•Four One-Line Jacks (To use this installation option, you’ll
need to purchase two two-line adapters. Adapters are available
at retail stores or by calling 1 800 222–3111.)
Two-line
Adapters
Telephone
Line Cords
Modular
Telephone Jacks
Lines 3 and 4
Modular
Telephone Jacks
Lines 1 and 2
Standard
Electrical
Outlet
Power Cord
Telephone Jack L1/L2
Telephone Jack L3/L4
•Two Two-Line Jacks
Telephone
Line Cords
Modular
Telephone Jack
Lines 3 and 4
Modular
Telephone Jack
Lines 1 and 2
Standard
Electrical
Outlet
Power Cord
Telephone Jack L1/L2
Telephone Jack L3/L4
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10
INSTALLATION
Wall Installation
1 Reverse the handset tab.
Hold down the switchhook, then pull the tab out and rotate it
180 degrees. Push the tab down into the grooves so it settles into
position.
3 Connect the handset cord.
Plug one end of the coiled handset cord into the jack on the left side
of the phone. Plug the other end into the handset, and hang up.
4 Connect the power adapter.
Use only the power adapter provided with this product. To obtain
a replacement, call 1 800 222–3111.
Plug one end of the power adapter into the jack labeled ADAPTER
on the back of the phone. Plug the other end into a standard
electrical outlet not controlled by a wall switch.
NOTE: If the screen displays POWERFAIL the first time you plug in the
phone, press any key to clear the screen.
5 Check for dial tone.
Lift the handset and listen for a dial tone. If you cannot hear a dial
tone, turn to IN CASE OF DIFFICULTY.
6 Initialization.
As soon as you connect the power cord, the system runs a quick
self-test and the screen displays Initializing for about seven
seconds. When the test is complete, the system enters an initial
setup mode (this happens the first time you plug in the unit only)
and the screen displays press PROG to setup your phone.
See SET UP SYSTEM FEATURES beginning on page 15.
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11
INSTALLATION
2 Install one 9V battery.
• Press in on the tabs and remove the telephone base.
• Use a small Phillips head screwdriver to remove the screw
and open the battery door.
• Insert the 9V battery (included), and replace the screw to
close the battery door.
• Replace the telephone base.
NOTE: The battery retains telephone memory in the event of a power
failure. If power fails and a working battery is installed, this phone will
work only to dial and answer calls with the handset or headset. No other
features will work until power is restored.
3 Connect the telephone line cords to the telephone.
Please refer to line cord connection instructions in Step 2 of
“Table/Desk Installation” on page 9.
4 Turn the base, as shown, and attach it to the bottom of
the phone.
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12
5 Connect the handset cord.
Plug one end of the coiled handset cord into the jack on the
left side of the phone. Plug the other end into the handset, and
hang up.
6 Connect the power adapter to the telephone.
Use only the power adapter provided with this product. To obtain
a replacement, call 1 800 222–3111.
Plug one end of the power adapter into the jack labeled ADAPTER
on the back of the phone.
NOTE: If the screen displays POWERFAIL the first time you plug in the
phone, press any key to clear the screen.
7 Check for dial tone.
Lift the handset and listen for a dial tone. If you cannot hear a dial
tone, turn to IN CASE OF DIFFICULTY.
8 Mount the phone on the wall
•Four One-Line Jacks
INSTALLATION
Modular
Telephone Jacks
Lines 3 and 4
Modular Telephone Jacks
Lines 1 and 2
Standard
Electrical
Outlet
Power Cord
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Modular
Telephone Jack
Lines 3 and 4
Modular
Telephone Jack
Lines 1 and 2
Standard
Electrical
Outlet
Power Cord
13
INSTALLATION
9 Plug the power adapter into a standard electrical outlet not
controlled by a wall switch.
10 Initialization.
As soon as you connect the power cord, the system runs a quick
self-test and the screen displays Initializing for about seven
seconds. When the test is complete, the system enters an initial
setup mode (this happens the first time you plug in the unit only)
and the screen displays press PROG to setup your phone.
See SET UP SYSTEM FEATURES beginning on page 15.
•Two Two-Line Jacks
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INSTALLATION
14
•Two Two-Line Jacks
Convenience Ports
If you want to connect another device (such as a modem or fax machine) to
the wall jack, you can use the jacks on the phone labeled AUX. These
convenience ports use Lines 3 and 4; a call picked up on Line 3 or 4 at
another extension may interrupt a fax, modem, or message transmission.
Modular
Telephone Jack
Lines 3 and 4
Modular
Telephone Jack
Lines 1 and 2
Standard
Electrical
Outlet
Power Cord
Telephone Jack L1/L2
Telephone Jack L3/L4
Telephone Jack Aux L4
Telephone Jack Aux L3
•Four One-Line Jacks
Modular
Telephone
Jacks
Lines 3 and
4 with
Two-line
Adapter
Modular Telephone Jacks
Lines 1 and 2 with
Two-line Adapter
Standard
Electrical
Outlet
Power Cord
Telephone Jack L1/L2
Telephone Jack L3/L4
Telephone Jack Aux L4
Telephone Jack Aux L3
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SET UP SYSTEM FEATURES
15
Use the Navigation buttons to program or change the system features setup.
• Press Gto enter the Programming mode. The screen displays:
NOTE: If you do not press a key to continue programming within
20 seconds, the system automatically exits the Programming mode.
• Press -or +repeatedly to move through the list of options.
• Press >to choose the option currently displayed.
• Press Sto store your selections and return to the ‘home screen’
for the feature currently displayed.
You can set up one feature at a time or you can set up a feature and then
move on to set up another feature. After you change one feature, press
+or -to select another feature. When you are finished with features
setup, press Eto exit Programming mode.
NOTE: After a feature is successfully programmed, the system beeps
once. If the system beeps twice, repeat the steps to set up the feature.
Store your
selection and
move to next
feature
Scroll through
options
Confirm
option choice
Exit Programming
mode
Used when
resetting
features to
default settings
Enter
Programming
mode
Feature
Options
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SET UP SYSTEM FEATURES
16
Change Display Language
1Press G.
2Press -until the screen displays LANGUAGE, then press >.
3Press -or +until the screen displays your language selection.
4Press Sto store your selection.
Set the Time/Date
NOTE: The time and date are automatically set with incoming call
information. Follow the steps below to set manually.
1Press G.
2Press -until the screen displays TIME/DATE.
3Press >until screen displays HOUR.
4Press -or +to select the correct hour setting.
5Press Sto store the hour setting. The screen displays MINUTES.
6Press -or +to select the correct minutes setting.
7Press Sto store the minutes setting. The screen displays AM/PM.
8Press -or +to select AM or PM.
9Press Sto store the setting. The screen displays MONTH.
10 Press -or +to select the correct month.
11 Press Sto store the setting. The screen displays DATE.
12 Press -or +to select the correct day of the month.
13 Press Sto store the setting. The screen displays DAY OF WEEK.
14 Press -or +to select the correct day of the week.
15 Press Sto store the setting.
Assign an Extension Number to Your Phone
1Press G.
2Press -until the screen displays EXTENSION NO, then press >.
3Press -or +to select the desired extension number (from 11 to 22).
4Press Sto store your selection.
NOTE: If you duplicate an extension number, you will hear a repeating
short ring. Repeat Steps 1-4 and assign a different number (from 11 to 22).
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SET UP SYSTEM FEATURES
17
Turn COVM Indicator On or Off for Each Line
If you subscribe to Voice Mail service with your local telephone service
provider, turn the COVM indicator on to have the screen display the
appropriate line numbers when there are messages waiting. You can turn
the COVM indicator on or off for each line individually or for all lines at
once. If you do not subscribe to Voice Mail service, turn the COVM
indicator off for each line.
1Press G.
2Press -until the screen displays COVM ON/OFF, then press >.
3Press -or +until the screen displays the desired line number,
then press >.
4Press -or +to select the desired setting.
5Press Sto store your selection.
6Repeat Steps 1-5 to change the indicator setting for additional
lines.
Turn the Ringer On or Off for Each Line
1Press G.
2Press -until the screen displays RINGER ON/OFF, then press >.
3Press -or +until the screen displays the desired line number,
then press >.
4Press -or +to select the desired setting.
5Press Sto store your selection.
6Repeat Steps 1-5 to change the ringer setting for additional lines.
Select the Ringer Type
1Press G.
2Press -until the screen displays RINGER TYPE, then press >.
3Press -or +to select the desired setting. You will hear a sample
of each ringer type as you move through the settings.
4Press Sto store your selection.
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SET UP SYSTEM FEATURES
18
Set Delay Ring
NOTE: This feature is for use with Centrex systems only.
NOTE: If you choose to set a delayed ring on a phone with COVM
service, the phone may not ring at all before COVM picks up the call.
1Press G.
2Press -until the screen displays DELAY RING, then press >.
3Press -or +to select the desired setting. (One ring is about six
seconds.)
4Press Sto store your selection.
Turn Line Usage On or Off for Each Line
If you are not using all four phone lines, you need to turn off Line Usage
for the unused lines. If you expand to a third or fourth line, turn Line
Usage back on.
You may also restrict the use of certain lines on this phone to intercom
and paging only, by turning off Line Usage for each line to be restricted.
When Line Usage is turned off, that line cannot be used to answer
incoming calls or to make outgoing or transfer calls.
1Press G.
2Press -until the screen displays LINE USAGE, then press >.
3Press -or +until the screen displays the desired line number,
then press >.
4Press -or +to select the desired setting.
5Press Sto store your selection.
6Repeat Steps 1-5 to change the Line Usage status for additional
lines.
Assign the Prime Line (Line Preference)
1Press G.
2Press -until the screen displays PRIME LINE, then press >.
3Press -or +to select the desired setting.
4Press Sto store your selection.
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