Atel Arch W01 User manual

W01
Mobile Hotspot by ATEL
User Manual
Version 6.0

Contents
Overview ..................................................................................................................................................... 4
System Requirements ............................................................................................................................... 4
Components ............................................................................................................................................... 4
Key ........................................................................................................................................................... 5
LED Indicator .......................................................................................................................................... 5
Battery Management ................................................................................................................................. 6
Accessing the Network ............................................................................................................................. 6
Using Your W01 Arch for the First Time .................................................................................................. 6
System Requirements ........................................................................................................................... 6
Installing the LTE Nano SIM Card ........................................................................................................ 6
Charging the Battery ............................................................................................................................. 7
Using Your W01 Arch after Setup is Complete ....................................................................................... 8
Mobile Hotspot to share connections ................................................................................................. 8
Wi-Fi and Mobile Hotspot (http://192.168.0.1) Security and Password ............................................. 8
Updating Your W01 Arch software ........................................................................................................... 8
Managing Your Mobile Hotspot ............................................................................................................... 9
Home ........................................................................................................................................................... 9
Connected Devices ................................................................................................................................. 10
Data Usage ............................................................................................................................................... 10
Messages .................................................................................................................................................. 11
Settings ..................................................................................................................................................... 11
Wi-Fi settings ........................................................................................................................................ 12
LAN Settings ......................................................................................................................................... 13
Device Settings .................................................................................................................................... 14
Device Preferences ......................................................................................................................... 14
Admin Password .............................................................................................................................. 14
Advanced ................................................................................................................................................. 15
Mobile Network .................................................................................................................................... 15
Mobile Settings ................................................................................................................................ 16

SIM Lock ........................................................................................................................................... 16
Firewall Settings ................................................................................................................................... 17
Firewall .............................................................................................................................................. 18
Mac Filter .......................................................................................................................................... 19
Port Filtering ..................................................................................................................................... 21
Port Forwarding ............................................................................................................................... 22
About ......................................................................................................................................................... 23
Logs ....................................................................................................................................................... 23
Backup and Restore ............................................................................................................................ 24
Remote Update .................................................................................................................................... 25
Question and Answer .............................................................................................................................. 25
Before you start ....................................................................................................................................... 25
Common Problems and Solutions ......................................................................................................... 26
Regulatory Statements ............................................................................................................................ 28
Safety Hazards ......................................................................................................................................... 28
Limited Warranty…………………………………………………………………………………………28
Trademark ................................................................................................................................................ 30

Overview
Thank you for choosing the W01 Arch, an LTE Mobile Hotspot by ATEL!
Having the W01 Arch at your fingertips will allow you to access the LTE network for fast uploads and
downloads on your own Wi-Fi Hotspot. You can also connect up to 15 Wi-Fi capable devices to the
Internet at once - laptops, tablets, Smartphones and more.
Network Bands supported:
4G LTE Bands: B2/4/5/12/13/66/71
3G Bands: B2/4/5
System Requirements
! Compatible with all IEEE802.11b/g/n/ac Wi-Fi enabled devices.
! Works with the latest versions of most browsers*.
* It is recommended to use the latest versions of Internet browsers. Outdated versions may not be
compatible with the W01 Arch Online Device Management Portal, http://192.168.0.1 or
https://192.168.0.1.
Components
Type C
Charging Port
SIM Card
Reset
Battery
Power
Button

Key
Power Button
Power on/off for the W01 Arch. Press power key twice quickly to wake up Wi-Fi from the Sleep
mode.
Type C Charging Port
The USB charger connects here.
Battery
Insert the battery to align with the battery contacts.
Reset Pin Hole
To perform reset of your device, use a unfolded paperclip, insert into the RST pin hole, and push
down for 3 seconds, then release.
SIM Card
Remove the battery cover from the back of your W01 Arch and remove the battery.
Slide the SIM door open and insert your SIM. Makre sure the SIM is placed properly before sliding
the door back up to close the SIM door.
LED Indicator
LED
Color
Action
Function Description
Power/Battery
Green
On
Battery level _ high, capacity > 65%
Green
Blinking
Charging, Battery level _ high
Blue
On
Battery level _ Mid, , capacity 35%~65%
Blue
Blinking
Charging, Battery level_Mid
Red
On
Battery level _ Low capacity < 35%
Red
Blinking
Charging, Battery level _ Low
Off
No battery
White
Blinking
Power off Charging
White
On
Power off charging full
WiFi
Green
On
WiFi connected with a WiFi Client
Off
WiFi not connected
Green
Blinking
On 1S, off 1S, during WPS is enabled
SMS
Green
Always on
Unread SMS
Off
No unread SMS
LTE/3G
Green
On
Represents 5-bar signal strength
Blue
On
Represents 4-bar signal strength
Cyan(B+G)
On
Represents 3-bar signal strength
Purple(R+B)
On
Represents 2-bar signal strength
Yellow
On
Represents 1-bar signal strength
Red
Blinking
Means error, no SIM or no internet connection
Off
No Signal

Upgrading
All above
LED
On
Power and LTE LED light white, WiFi and SMS LED light green during
F/W upgrading
Battery Management
Your W01 Arch is equipped with a replaceable and rechargeable battery. It works from the charged
battery alone, or when the device is plugged into a power source. Charge the battery with the charger
provided with your Hotspot. If you are logged on to your W01 Arch Online Portal, the battery charging
icon is displayed at the top right corner while the battery is charging.
Note: Please do not attempt to open or disassemble your Hotspot and the battery pack. Doing so may
cause damage that voids your warranty.
IMPORTANT! Please use only an approved charger to charge your Hotspot. Improper handling of the
charging port, as well as the use of an incompatible charger, may cause damage to your device and
void the warranty.
Accessing the Network
Work effectively outside the home or office with the reliable broadband speed that the LTE service
provides. You can connect to the internet at speeds fast enough to keep up-to-date on all your email
correspondence, download attachments, and access your corporate internet.
Using Your W01 Arch for the First Time
System Requirements
Your computer, tablet, or other wireless devices need Wi-Fi capability and Internet browser software
only. Your W01 Arch is compatible with most major operating systems and the latest versions of
browsers.
Installing the LTE Nano SIM Card
If not already inserted, follow the instructions below to install your LTE Nano SIM card.
! Remove the back cover of your device and take the battery out.
! Slide the SIM door open and insert your SIM. Make sure the SIM is placed properly before sliding
the door back up to close the SIM door as the image shows below.
! Properly install the battery and put the back cover on.

IMPORTANT! Do not bend or scratch your Nano SIM card. Avoid exposing your Nano SIM card to
static electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your W01 Arch is
powered off and is not connected to any power source. Never use tools, knives, keys, or any type of
object to force the door open or to remove the Nano SIM card. Doing so might void the warranty.
Charging the Battery
Before using your Mobile Hotspot, ensure that the battery is fully charged. Be sure to use the charger
that came with your device.
NOTE: Your W01 Arch is equipped with a replaceable, rechargeable battery. When handling the
battery or SIM card, please make sure the device is not connected to any power sources. Do not use
any tools, sharp objects or any utensils when handling the battery. Doing so may cause damage that
voids your warranty.
! It normally takes 3 to 5 hours, depending on your power sources and device status to fully
charge the battery.
! The battery discharges faster as additional devices connect to your Hotspot.
! Battery life depends on the network, signal strength, temperature, features, and active
connection time.
! When charging, keep your device near room temperature.
! Never leave the W01 Arch in an unattended vehicle due to uncontrolled temperatures that may
be outside the desired operating and storage temperatures for your device.
! It is normal for batteries to gradually wear down and require longer charging time.

Using Your W01 Arch after Setup is Complete
Mobile Hotspot to Share Connections
You can use your W01 Arch as a wireless Mobile Hotspot to connect to a total of 15 Wi-Fi capable
devices to the mobile broadband network.
Wi-Fi and Mobile Hotspot (http://192.168.0.1) Security and Password
The W01 Arch comes from the factory with security turned on. By default, Mobile Hotspot username
and password is ‘admin’. Your Mobile Hotspot password is always ‘admin’ unless you change it in the
Mobile Hotspot Online Device Management Portal (Online Portal).
You can create your own Mobile Hotspot password by signing into the Mobile Hotspot Online Portal.
Once the password is changed, you will need to use the new password to logon.
To change your Mobile Hotspot Online Portal password:
! Connect your Wi-Fi capable device to your W01 Arch.
! Open a web browser and enter https://192.168.0.1 or http://192.168.0.1.
Updating Your W01 Arch Software
Your W01 Arch checks for software upgrade availability every 24 hours. When a new version is
detected, the device will download the new version and begin the upgrade automatically.
You can also check for software upgrade availability manually through your W01 Online Portal >
About > Remote Update. Note: Prior to a manual upgrade, please make sure the battery level is
higher than 35%. Loss of power during the upgrade could damage the device.
Click the “Check for Update” button. If a new software version is detected, the “Upgrade” button will
become active (blue color).

Click the “Upgrade” button to launch the software upgrade manually. Once the upgrade is completed, the
device will reboot and the new software version will display.
Note: “Check for Update” button is only active (blue color) every 6 hours.
Managing Your Mobile Hotspot
You can access the W01 Arch Mobile Hotspot Online Device Management Portal (Online Portal)
using an internet browser.
If there is a firmware upgrade in the future, the Online Portal may be changed without notice.
To access W01 Arch Mobile Hotspot using a browser:
! Connect your Wi-Fi capable device to the W01 Arch.
! Open a web browser on your connected device and enter either https://192.168.0.1 or
http://192.168.0.1 in the URL address bar.
! Enter the Username/Password and Click Login. If you entered the correct password, the Online
Portal screen appears.
NOTE: The default Username/Password is 'admin'.
Home
The W01 Arch Mobile Hotspot Online Device Management Portal (Online Portal) allows you to
quickly access all menu options for your W01 Arch.
! HOME
! CONNECTED DEVICES
! DATA USAGE
! MESSAGES
! SETTINGS
! ADVANCED
! ABOUT

Connected Devices
On this page, you can see Connected Devices, Blocked Devices and Change Max Connections.
! Connected Devices: This field lists the device(s) connected to your W01 Arch.
! Change Max Connections: The default max connection is 15. Click this button and it will take
you to the Wi-Fi Settings where you can change the Max Wi-Fi Connections.
! To block a device, choose a desired device and click the Block button. The Wi-Fi connection to
the blocked device will be disconnected and the blocked device will appear in the Blocked
Devices list.
! Blocked Devices shows the devices that are blocked. Choose a blocked device and click
Unblock button, this device will disappear from the “Blocked Devices” list. It will show in the
“Connected Devices” again after it connects to your W01 Arch .
Data Usage
Your estimated data usage is displayed below.
This may not match your bill. Check with your service provider for billable usage.