Atel Arch W01 User manual

W01
Mobile Hotspot by ATEL
User Manual
Version 6.0

Contents
Overview ..................................................................................................................................................... 4
System Requirements ............................................................................................................................... 4
Components ............................................................................................................................................... 4
Key ........................................................................................................................................................... 5
LED Indicator .......................................................................................................................................... 5
Battery Management ................................................................................................................................. 6
Accessing the Network ............................................................................................................................. 6
Using Your W01 Arch for the First Time .................................................................................................. 6
System Requirements ........................................................................................................................... 6
Installing the LTE Nano SIM Card ........................................................................................................ 6
Charging the Battery ............................................................................................................................. 7
Using Your W01 Arch after Setup is Complete ....................................................................................... 8
Mobile Hotspot to share connections ................................................................................................. 8
Wi-Fi and Mobile Hotspot (http://192.168.0.1) Security and Password ............................................. 8
Updating Your W01 Arch software ........................................................................................................... 8
Managing Your Mobile Hotspot ............................................................................................................... 9
Home ........................................................................................................................................................... 9
Connected Devices ................................................................................................................................. 10
Data Usage ............................................................................................................................................... 10
Messages .................................................................................................................................................. 11
Settings ..................................................................................................................................................... 11
Wi-Fi settings ........................................................................................................................................ 12
LAN Settings ......................................................................................................................................... 13
Device Settings .................................................................................................................................... 14
Device Preferences ......................................................................................................................... 14
Admin Password .............................................................................................................................. 14
Advanced ................................................................................................................................................. 15
Mobile Network .................................................................................................................................... 15
Mobile Settings ................................................................................................................................ 16

SIM Lock ........................................................................................................................................... 16
Firewall Settings ................................................................................................................................... 17
Firewall .............................................................................................................................................. 18
Mac Filter .......................................................................................................................................... 19
Port Filtering ..................................................................................................................................... 21
Port Forwarding ............................................................................................................................... 22
About ......................................................................................................................................................... 23
Logs ....................................................................................................................................................... 23
Backup and Restore ............................................................................................................................ 24
Remote Update .................................................................................................................................... 25
Question and Answer .............................................................................................................................. 25
Before you start ....................................................................................................................................... 25
Common Problems and Solutions ......................................................................................................... 26
Regulatory Statements ............................................................................................................................ 28
Safety Hazards ......................................................................................................................................... 28
Limited Warranty…………………………………………………………………………………………28
Trademark ................................................................................................................................................ 30

Overview
Thank you for choosing the W01 Arch, an LTE Mobile Hotspot by ATEL!
Having the W01 Arch at your fingertips will allow you to access the LTE network for fast uploads and
downloads on your own Wi-Fi Hotspot. You can also connect up to 15 Wi-Fi capable devices to the
Internet at once - laptops, tablets, Smartphones and more.
Network Bands supported:
4G LTE Bands: B2/4/5/12/13/66/71
3G Bands: B2/4/5
System Requirements
! Compatible with all IEEE802.11b/g/n/ac Wi-Fi enabled devices.
! Works with the latest versions of most browsers*.
* It is recommended to use the latest versions of Internet browsers. Outdated versions may not be
compatible with the W01 Arch Online Device Management Portal, http://192.168.0.1 or
https://192.168.0.1.
Components
Type C
Charging Port
SIM Card
Reset
Battery
Power
Button

Key
Power Button
Power on/off for the W01 Arch. Press power key twice quickly to wake up Wi-Fi from the Sleep
mode.
Type C Charging Port
The USB charger connects here.
Battery
Insert the battery to align with the battery contacts.
Reset Pin Hole
To perform reset of your device, use a unfolded paperclip, insert into the RST pin hole, and push
down for 3 seconds, then release.
SIM Card
Remove the battery cover from the back of your W01 Arch and remove the battery.
Slide the SIM door open and insert your SIM. Makre sure the SIM is placed properly before sliding
the door back up to close the SIM door.
LED Indicator
LED
Color
Action
Function Description
Power/Battery
Green
On
Battery level _ high, capacity > 65%
Green
Blinking
Charging, Battery level _ high
Blue
On
Battery level _ Mid, , capacity 35%~65%
Blue
Blinking
Charging, Battery level_Mid
Red
On
Battery level _ Low capacity < 35%
Red
Blinking
Charging, Battery level _ Low
Off
No battery
White
Blinking
Power off Charging
White
On
Power off charging full
WiFi
Green
On
WiFi connected with a WiFi Client
Off
WiFi not connected
Green
Blinking
On 1S, off 1S, during WPS is enabled
SMS
Green
Always on
Unread SMS
Off
No unread SMS
LTE/3G
Green
On
Represents 5-bar signal strength
Blue
On
Represents 4-bar signal strength
Cyan(B+G)
On
Represents 3-bar signal strength
Purple(R+B)
On
Represents 2-bar signal strength
Yellow
On
Represents 1-bar signal strength
Red
Blinking
Means error, no SIM or no internet connection
Off
No Signal

Upgrading
All above
LED
On
Power and LTE LED light white, WiFi and SMS LED light green during
F/W upgrading
Battery Management
Your W01 Arch is equipped with a replaceable and rechargeable battery. It works from the charged
battery alone, or when the device is plugged into a power source. Charge the battery with the charger
provided with your Hotspot. If you are logged on to your W01 Arch Online Portal, the battery charging
icon is displayed at the top right corner while the battery is charging.
Note: Please do not attempt to open or disassemble your Hotspot and the battery pack. Doing so may
cause damage that voids your warranty.
IMPORTANT! Please use only an approved charger to charge your Hotspot. Improper handling of the
charging port, as well as the use of an incompatible charger, may cause damage to your device and
void the warranty.
Accessing the Network
Work effectively outside the home or office with the reliable broadband speed that the LTE service
provides. You can connect to the internet at speeds fast enough to keep up-to-date on all your email
correspondence, download attachments, and access your corporate internet.
Using Your W01 Arch for the First Time
System Requirements
Your computer, tablet, or other wireless devices need Wi-Fi capability and Internet browser software
only. Your W01 Arch is compatible with most major operating systems and the latest versions of
browsers.
Installing the LTE Nano SIM Card
If not already inserted, follow the instructions below to install your LTE Nano SIM card.
! Remove the back cover of your device and take the battery out.
! Slide the SIM door open and insert your SIM. Make sure the SIM is placed properly before sliding
the door back up to close the SIM door as the image shows below.
! Properly install the battery and put the back cover on.

IMPORTANT! Do not bend or scratch your Nano SIM card. Avoid exposing your Nano SIM card to
static electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your W01 Arch is
powered off and is not connected to any power source. Never use tools, knives, keys, or any type of
object to force the door open or to remove the Nano SIM card. Doing so might void the warranty.
Charging the Battery
Before using your Mobile Hotspot, ensure that the battery is fully charged. Be sure to use the charger
that came with your device.
NOTE: Your W01 Arch is equipped with a replaceable, rechargeable battery. When handling the
battery or SIM card, please make sure the device is not connected to any power sources. Do not use
any tools, sharp objects or any utensils when handling the battery. Doing so may cause damage that
voids your warranty.
! It normally takes 3 to 5 hours, depending on your power sources and device status to fully
charge the battery.
! The battery discharges faster as additional devices connect to your Hotspot.
! Battery life depends on the network, signal strength, temperature, features, and active
connection time.
! When charging, keep your device near room temperature.
! Never leave the W01 Arch in an unattended vehicle due to uncontrolled temperatures that may
be outside the desired operating and storage temperatures for your device.
! It is normal for batteries to gradually wear down and require longer charging time.

Using Your W01 Arch after Setup is Complete
Mobile Hotspot to Share Connections
You can use your W01 Arch as a wireless Mobile Hotspot to connect to a total of 15 Wi-Fi capable
devices to the mobile broadband network.
Wi-Fi and Mobile Hotspot (http://192.168.0.1) Security and Password
The W01 Arch comes from the factory with security turned on. By default, Mobile Hotspot username
and password is ‘admin’. Your Mobile Hotspot password is always ‘admin’ unless you change it in the
Mobile Hotspot Online Device Management Portal (Online Portal).
You can create your own Mobile Hotspot password by signing into the Mobile Hotspot Online Portal.
Once the password is changed, you will need to use the new password to logon.
To change your Mobile Hotspot Online Portal password:
! Connect your Wi-Fi capable device to your W01 Arch.
! Open a web browser and enter https://192.168.0.1 or http://192.168.0.1.
Updating Your W01 Arch Software
Your W01 Arch checks for software upgrade availability every 24 hours. When a new version is
detected, the device will download the new version and begin the upgrade automatically.
You can also check for software upgrade availability manually through your W01 Online Portal >
About > Remote Update. Note: Prior to a manual upgrade, please make sure the battery level is
higher than 35%. Loss of power during the upgrade could damage the device.
Click the “Check for Update” button. If a new software version is detected, the “Upgrade” button will
become active (blue color).

Click the “Upgrade” button to launch the software upgrade manually. Once the upgrade is completed, the
device will reboot and the new software version will display.
Note: “Check for Update” button is only active (blue color) every 6 hours.
Managing Your Mobile Hotspot
You can access the W01 Arch Mobile Hotspot Online Device Management Portal (Online Portal)
using an internet browser.
If there is a firmware upgrade in the future, the Online Portal may be changed without notice.
To access W01 Arch Mobile Hotspot using a browser:
! Connect your Wi-Fi capable device to the W01 Arch.
! Open a web browser on your connected device and enter either https://192.168.0.1 or
http://192.168.0.1 in the URL address bar.
! Enter the Username/Password and Click Login. If you entered the correct password, the Online
Portal screen appears.
NOTE: The default Username/Password is 'admin'.
Home
The W01 Arch Mobile Hotspot Online Device Management Portal (Online Portal) allows you to
quickly access all menu options for your W01 Arch.
! HOME
! CONNECTED DEVICES
! DATA USAGE
! MESSAGES
! SETTINGS
! ADVANCED
! ABOUT

Connected Devices
On this page, you can see Connected Devices, Blocked Devices and Change Max Connections.
! Connected Devices: This field lists the device(s) connected to your W01 Arch.
! Change Max Connections: The default max connection is 15. Click this button and it will take
you to the Wi-Fi Settings where you can change the Max Wi-Fi Connections.
! To block a device, choose a desired device and click the Block button. The Wi-Fi connection to
the blocked device will be disconnected and the blocked device will appear in the Blocked
Devices list.
! Blocked Devices shows the devices that are blocked. Choose a blocked device and click
Unblock button, this device will disappear from the “Blocked Devices” list. It will show in the
“Connected Devices” again after it connects to your W01 Arch .
Data Usage
Your estimated data usage is displayed below.
This may not match your bill. Check with your service provider for billable usage.

Choose Day of Month, Usage Limit and Click Save Changes to save your settings.
Messages
Messages page displays SMS messages sent to you by Wireless Carrier.
The number of unread messages displays to the right of the message icon.
When a new message arrives, the message icon appears. A maximum of 30 messages can be
stored.
You can see the message contents by clicking the Messages menu on your Mobile Hotspot
Online Portal. To delete a selected message, click the trash bin icon to the right of the message
date and timeline. To delete all messages, click the Delete All Messages button.
Settings
The Settings page has the following menu options.
! Wi-Fi Setting
! LAN Settings
! Device Settings

Wi-Fi settings
These settings apply whenever the Wi-Fi is turned on. Changes made to these Wi-Fi settings may
require you to reconnect your Wi-Fi devices for the new settings to come into effect.
• Wi-Fi ON/OFF:
Turn on to allow Wi-Fi devices to connect to this device. Wi-Fi devices will not connect to this device
after it is turned off.
• Wi-Fi name(SSID):
To identify your wireless network, a name called the SSID (Service Set Identifier) is used. You can
set a name with a max of 32 characters. Make sure that your SSID is unique if there are other
wireless networks operating in your area.
• Security:
You can set the wireless security and encryption to prevent the router from unauthorized access
and monitoring. The default security is WPA Personal/PSK. You can also set Security as “None”,
“WPA Personal/PSK”,“WPA2 Personal/PSK(AES)”, “WPA/WPA2 Mixed Mode”.
• 802.11 Mode:
The default is“802.11b/g/n”. You can also set it as 802.11a/ac (5GHz).
• Channel:
The default “Channel” is “Automatic”. You can set it from channel 1 to channel 11.
• Wi-Fi Options:
Wi-Fi Options include Broadcast Wi-Fi name (SSID), Wi-Fi Privacy Separation and Max Wi-Fi
Connections.
• Broadcast Wi-Fi name (SSID):
The wireless device can search and connect to the SSID after turning on “Broadcast Wi-Fi name
(SSID)”. The wireless device must input SSID manually to connect to the SSID after turning off
“Broadcast Wi-Fi name (SSID)”.

• Wi-Fi privacy separation:
If turned on, connected devices cannot communicate with each other.
• Maximum Wi-Fi connections:
The default maximum Wi-Fi connection is 15. You can set it to any number between 1 and 15.
LAN Settings
From the Online Portal, click Settings > LAN Settings to display the Hotspot WIFI.
Information shown in the following figure.
• IP Address:
Enter the IP address of your W01 Arch Hotspot (factory default: 192.168.0.1).
• Subnet Mask:
An address code that determines the size of the network. Normally use 255.255.255.0 as the
subnet mask.
• MAC Address:
It is written to the device at the time of manufacture.
• DHCP lease time:
The Lease Time is the amount of time a network user will be allowed connection to the router with
their current dynamic IP address. Enter the amount of time in minutes and the user will be "leased"
this dynamic IP address. After the time is up, the user will be assigned a new dynamic IP address
automatically.
• Start DHCP address range at:
Specify an IP address for the DHCP server to start with when assigning IP address. The default start
address is 192.168.0.2.
• Reserve IP Address:

You can reserve an IP address so that it is always assigned to the same connected device. Every
reserved IP address must be within the range of IP addresses used by DHCP.
Device Settings
Device Preferences
• UPnP (Universal Plug and Play):
UPnP (which stands for Universal Plug and Play) is a feature that allows the devices on your home
network to discover each other and access certain services. If you don't use applications that need
port forwarding, such as peer-to-peer applications, game servers, and many VoIP programs, you
may be better off disabling UPnP entirely.
• Enable Deep Sleep:
The device will enter deep sleep after a period of inactivity. Select the desired time period to enter
deep sleep.
If no Wi-Fi device connects to your W01 Arch for more than the time set in Power Save, it’s required
to press the power button to reactivate the Wi-Fi for connection.
Admin Password
! Admin Password:
The Admin Password is used to sign in to this Online Device Management Portal.To change the
password, you must enter the current Admin Password. You will be locked out after 5 incorrect
password attempts. You will need to restart the W01 Arch and enter the Online Portal again.

Advanced
On this page, you can see two menus: Mobile Network and Firewall Settings.
Mobile Network
From this page, you can see two menus: Mobile Settings and SIM Lock.

Mobile Settings
! Cellular Data
Turn off cellular data to prevent all internet traffic from using the mobile broadband connection.
! Roaming
Turn Data Roaming on or off. Turn it ON to require confirmation before connecting to the roaming
network.
! APN Settings
You can use the default APN to connect to the Internet. You can also add new APNs.
SIM Lock
For additional security, the SIM card inside your W01 Arch Hotspot may be locked with a PIN code.
When locked, the PIN code must be entered before the W01 Arch will connect to the internet. The
default PIN is available from your service provider.
If the PIN Lock feature is ON, you will need to enter the SIM PIN every time the W01 Arch is powered
on.

When you enter the right PIN code, the status of SIM will change to “Ready”, and you can connect
to the internet.
Note:
Entering an incorrect PIN more than 3 times will permanently lock your SIM and you will need to
enter the PUK code to unlock. You will need to ask your Service provider to get the PUK code.
Firewall Settings
On this page, you can see four menus: Firewall, MAC Filter, Port Filtering and Port Forwarding.

Firewall
This page contains Firewall-related settings:
! VPN Passthrough
After turned on, VPN Passthrough allows connected devices to establish a VPN tunnel.
! DMZ(IPv4)
Enter the IP address of the connected device in the Destination IP address input field to become the
DMZ destination. After enabling DMZ feature, all the applications of the connected device will be
visited.

Mac Filter
The default “MAC Filter” status is “OFF”. If the MAC Filter is on and devices are listed in MAC
Address Filter list, then all of the listed devices will be able to connect to your W01 Arch.
For any given device, the interaction of the MAC Filter with the “Block” feature on the Connected
Devices screen is shown on the following table.
Included in Block List
Included in MAC
Filter List
Connection
No
Yes
Allowed
No
No
Not allowed
Yes
Yes
Not allowed
Yes
No
Not allowed
The “Block” (Blacklist) feature is always available. After blocked, the blocked devices will disconnect
from the W01 Arch.
Because enabling the MAC Filter could potentially disconnect all devices, the user needs to
populate the “MAC Address Filter” list first while the MAC Filter is OFF. Otherwise when you click
the “ON/OFF” button, it will prompt warning information as follows:

After changing the “MAC Filter” to “ON”, only the local “MAC Address Filter” listed devices can
connect to the W01 Arch, other devices will disconnect from the W01 Arch.
You can click “Add Device” button to add the devices. The added devices can connect the W01
Arch.