ATEN UH3237 User manual

UH3237
USB-C Multiport Dock with Power Pass-Through
User Manual
www.aten.com

UH3237 User Manual
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EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could cause
radio interference.
KCC Statement
RoHS
This product is RoHS compliant.

UH3237 User Manual
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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual are
subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of the
manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

UH3237 User Manual
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Package Contents
1 USB-C Multiport Dock with Power Pass-Through
1 User Instructions
Note: Make sure that all of the components are present and in good
order. If anything is missing or was damaged in shipping, contact
your dealer.

UH3237 User Manual
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Table of Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Hardware Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2. Hardware Setup
Connecting the Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Configuration and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Video Output Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Monitor/Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

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About this Manual
This user manual is provided to help you get the most from the UH3237 unit. It
covers all aspects of installation, configuration, and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction introduces you to the USB-C Multiport Dock with
Power Pass-Through. Its purpose, features, and panel components are
presented and described.
Chapter 2, Hardware Setup describes the steps to quickly and safely set up
your installation and presents the suggested video resolutions.
Appendix provides a list of safety instructions and precautions, contact
information for ATEN technical support, product specifications, and other
technical information.
Note:
 Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
 ATEN regularly updates its product documentation for new features and
fixes. For an up-to-date UH3237 documentation, visit http://www.aten.com/
global/en/

UH3237 User Manual
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Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller.
Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
→ Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com

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1
Chapter 1
Introduction
Overview
The ultra-sleek ATEN USB-C Multiport Dock is a one-step total upgrade for
your laptop that provides all the extra expansion capabilities that you need.
Simply use one cable to add up to 13 devices, with power delivery pass-through
to boost your productivity with extra HDMI, VGA, USB 3.2 Gen 1, USB 2.0, SD
/MicroSD, Ethernet and Audio connections.
Enjoy stunning 4K video or a dual HD monitor setup with HDMI, and VGA
functionality. The UH3237 routes video from a source computer to a HDMI
monitor via a single cable while maintaining the highest quality 4K resolution.
You can also mirror or extend your Windows USB-C laptop to two monitors at
1920 x 1080@60hz.
The UH3237 also supports USB-C Power Delivery Pass-Through up to 85W,
which means it can provide power to your device via a USB-C PD power
adapter with the PD profile specifications of 5V, 9V, 12V, 15V, 20V.
The integrated USB 3.2 Gen 1 Type-A port supports data transfer rate up to
5Gbps, giving seamless access to USB flash drive. The USB 2.0 Type-A port
are designed for keyboard and mouse to minimize the signal interference. The
equipped Type-C data port can be used for the latest USB-C devices.
This ergonomic, plug-and-play device (no software drivers are needed) is
compatible with all major operating systems (Windows, OS X and iPad Pro).
Save space on your desktop by placing your laptop directly on top of the
lightweight yet rugged dock or display the dock next to your monitors for a
stylish, minimalist workstation.

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Features
 Expands up to 13 devices instantly through a USB-C cable
 Supports USB power delivery 3.0 (PD3.0) for laptop charging up to 85W via
USB-C PD power adapter – power profiles include 5V, 9V, 12V, 15V, 20V
 Supports single display output resolution up to 4K@30 (3840x2160@30Hz)
on a single HDMI or dual display output at 1080p (1920x1080@60Hz )
 1 x USB 3.2 Gen 1 Type-A port supports Battery Charging Specification
Revision 1.2 (BC 1.2) for fast-charging device
 1 x USB 3.2 Gen 1 Type-C data port for latest USB-C device
 Stylish and ultra slim design allows user to place a 15” laptop directly on the
top of the docking station and save more desk space*
 Enhanced EMI protection by increasing the cable braid density and adding
conductive foam
 Built-in memory card readers (SD/MMC/Micro SD)
 Works with all major operating systems: Windows®, OS X®, and iPadPro
 Compatible with Thunderbolt 3 (USB-C)
 3.5mm Stereo 4-Pole Audio Jack with Microphone
 Supports Gigabit Ethernet connection
Note: * Fits 13” ~ 15” laptop with a USB-C port on the left side.