ATEN CL5800 User manual

Dual Rail LCD PS/2 - USB Console
CL5800
User Manual
www.aten.com

CL5800 User Manual
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FCC Information
This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.

CL5800 User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://support.aten.com
North America http://www.aten-usa.com/product_registration
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923

CL5800 User Manual
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Package Contents
The CL5800 package consists of:
1 CL5800 Dual Rail LCD PS/2 - USB Console
with Standard Rack Mount Kit
1 Custom KVM Cable
1PowerCord
1 Firmware Upgrade Cable
1 Grounding Wire
1 User Manual*
1 Quick Start Guide
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the console or to any other
devices on the CL5800 installation.
*Changes may have been made to the manual since it was printed. Please visit
our web site to download the most up to date version of the manual
© Copyright 2009 – 2011 ATEN® International Co., Ltd.
Manual Part No. PAPE-0313-AT2G
F/W Version: 1.3.122
Manual Date: 2011-05-18
ATENandtheATENlogoareregisteredtrademarksofATENInternationalCo.,Ltd.Allrightsreserved.
All other brand names and trademarks are the registered property of their respective owners.

CL5800 User Manual
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Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
LCD Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Keyboard Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Chapter 2.
Hardware Setup
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Standard Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Connecting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Chapter 3.
Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Opening Separately. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Opening Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Operating Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

CL5800 User Manual
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The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Hotkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 4.
Firmware Upgrade
The Firmware Upgrade Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Starting the Upgrade: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Upgrade Succeeded:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Upgrade Failed:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Exiting Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

CL5800 User Manual
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About this Manual
This User Manual is provided to help you get the most from your CL5800
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the CL5800 KVM Console. Its
purpose, features and benefits are presented, and its components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Operation, describes the fundamental concepts involved in
operating the CL5800.
Chapter 4, Firmware Upgrade, explains how to upgrade the CL5800’s
firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CL5800.

CL5800 User Manual
viii
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run means
to open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com

1
Chapter 1
Introduction
Overview
The CL5800 is a series of KVM Console modules featuring an integrated 19"
LCD panel, a full keyboard, and a touch pad in a 1U rack-mountable sliding
housing with an AC based input power source.
The CL5800 KVM Console modules serve as the front end sliding console for
compatible KVM switches. This means users who already have a compatible
KVM switch can take advantage of the space saving and efficiency benefits of
the sliding console module without having to purchase a KVM switch module.
The CL5800’s LCD and keyboard/touch pad modules slide independently of
each other. To maximize space in your data center, the keyboard/touch pad
module slides back to "hide away" when not in use, while the thin profile LCD
monitor rotates back – flush against the rack – allowing convenient monitoring
of computer activity.
For added convenience, ports for an external PS/2 or USB keyboard and mouse
as well as a monitor are provided on the rear panel.
Setup is fast and easy. Simply use the included custom KVM cable set to link
the LCD Console's KVM port to the console ports of your KVM switch and
you are ready to go.
Since the CL5800's firmware is upgradable, you can stay current with the latest
functionality improvements simply by downloading firmware updates from
ATEN’s web site as they become available.

CL5800 User Manual
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Features
Integrated KVM console with a 19” LCD monitor in a dual rail housing
with top and bottom clearance for smooth operation in a 1U high system
rack
Standard rack mount kit included – optional Easy Rack Mounting (single
person installation) rack mount kit available (requires separate purchase)
Supports an external console with either PS/2 or USB connectors
Dual interface – Supports computers and KVM switches with PS/2 or
USB keyboards and mice
Additional hot-pluggable USB mouse port on front panel (also functions
as USB peripheral port)
Internal power supply
High video resolution:
Up to 1280 x 1024 @75Hz
Supports DDC, DDC2, DDC2B
DDC emulation of the LCD monitor
Video settings of attached computers are automatically adjusted for
optimal output to the LCD monitor
Standard 105-key keyboard; Sun keyboard emulation
Dual rail design allows LCD monitor and keyboard/touch pad modules to
operate independently
Compatible with all ATEN KVM Switches and most other KVM switches
Adjustable depth to fit within the rack
Firmware upgradeable
Supports Microsoft Intellimouse (5 keys)
Supports Logitech and Microsoft wireless mice
Console lock – enables the console drawer to remain securely locked away
in position when not in use
DDC emulation – video settings of each computer are automatically
adjusted for optimal output to the monitor

Chapter 1. Introduction
3
Requirements
LCD Console
The LCD console supports most KVM switches. If you are unsure whether
your switch is supported or not, check with your dealer.
The integrated LCD monitor's maximum resolution is 1280 x 1024
@75Hz. Make sure that none of the resolution settings of the connected
computers exceed the LCD monitor's maximum resolution.
External Console
A VGA, SVGA, or MultiSync monitor capable of displaying the highest
resolution provided by any computer in the installation
USB or PS/2 keyboard and mouse
Cables
For optimum signal integrity and to simplify the layout, we strongly
recommend that you use high quality custom cable sets available in varying
lengths, described in the table below, which can be purchased from your dealer.
Length (m) Part Number
1.20 2L-5201P
1.80 2L-5202P
3.00 2L-5203P
6.00 2L-5206P
1.80 2L-5702P
1.20 2L-5201U
1.80 2L-5202U
3.00 2L-5203U
5.00 2L-5205U

CL5800 User Manual
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Operating Systems
Supported operating systems are shown in the table, below.
OS Version
Windows NT and higher
Linux RedHat 7.1 and higher
SuSE 9.0 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 4.2 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
DOS 6.2 and higher

Chapter 1. Introduction
5
Components
Front View
No. Component Description
1 Upper Handle Pull to slide the LCD module out; push to slide the module in.
See Opening the Console, page 13, for details on sliding the
console in and out.
2 LCD Module See LCD Module, page 7.
3 Keyboard Module See Keyboard Module, page 6.
4 Lower Handle Pull to slide the keyboard module out. See Opening the
Console, page 13, for more details on sliding the console in
and out.
5 Power LED Lights (blue) to indicate that the unit is receiving power.
6 LCD Release
Catch These catches (one on each side) release the LCD module so you can slide it away.
7 Rack Mounting
Tabs The rack mounting tabs located at each corner of the unit secure the chassis to a system rack. See Standard Rack
Mounting, page 10, for details.
1
2
3
4
5
6
7

CL5800 User Manual
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Keyboard Module
No. Component Description
1 Keyboard
Release Catch These catches (one on each side) release the keyboard module so you can slide it away.
2 Reset Button Pressing and holding this button while powering on the unit
causes the CL5800 to revert to the original factory installed
firmware version – allowing you to recover from a failed
firmware upgrade.
Pressing and holding this button for more than three
seconds performs a system reset.
Note: The button is recessed and must be pushed with a thin
object - such as the end of a paper clip or a ballpoint pen.
3 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located
here.
4 Keyboard Standard 105-key keyboard
5 Touch pad Standard mouse touch pad
6 USB Port This USB port is provided for users who prefer to use an
external mouse (see Hotkeys, page 22). It also functions as a
USB peripheral port.
1
2
3
4
5
6

Chapter 1. Introduction
7
LCD Module
No. Component Description
1 LCD Display To access the LCD monitor, slide the LCD module out and flip
up the cover. See Opening the Console, page 13, for details
on sliding the LCD module out.
2 LCD Controls These buttons control the position and picture settings of the
LCD display. See LCD OSD Configuration, page 20, for
details.
3 LCD On/Off
Button Push this button to turn the LCD monitor on and off. The button lights when the LCD monitor is off to indicate that only
the monitor is off – not the KVM switch itself.)
4 Firmware
Upgrade Port The Firmware Upgrade Cable that transfers the firmware
upgrade data from the administrator's computer to the
CL5800 plugs into this RJ-11 connector.
5 Firmware
Upgrade Switch During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery.
See Firmware Upgrade Recovery, page 29, for details.
1
2
3
45

CL5800 User Manual
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Rear View
No. Component Description
1 Power Socket This is a standard 3 prong AC power socket. The power cord
from an AC source plugs in here.
2 Power Switch This is a standard rocker switch that powers the CL5800 on
and off.
3 External
Console Section For flexibility and convenience, the CL5800 supports an independent, external, KVM console. The external console's
keyboard, monitor, and mouse cables plug in here.
4 KVM Port
Section The cable linking the CL5800 to a computer or switch plugs in here.
Note: The shape of this SPHD connector has been
specifically modified so that only KVM cables designed to
work with this console can plug in (see External Console,
page 3 for details). Do NOT attempt to use ordinary 15 pin
VGA connector cable to link this port to a computer or switch.
234
1

9
Chapter 2
Hardware Setup
Before you Begin
1. Important safety information regarding the placement of this
device is provided on page 31. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up has been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
3. Packing material has been inserted to protect the CL5800 during
shipping. Slide the LCD module out (see Opening the Console,
page 13), until the packing material is visible. Remove the
packing material before installing the unit, as shown in the
diagram below.

CL5800 User Manual
10
Standard Rack Mounting
A standard rack mounting kit can be purchased separately for your CL5800.
The kit enables the CL5800 to be mounted in rack with a depth of 52–85 cm.
Note: 1. It takes two people to mount the switch: one to hold it in place, the
other to screw it in.
2. The standard rack mounting kit does not include screws or cage nuts.
If you need additional screws or cage nuts, contact your rack dealer.
3. Optional mounting kits - including single person Easy Installation
kits - are available with a separate purchase. See Optional Rack
Mounting, page 36 in the Appendix for details.
L Brackets
Side Mountng
Brackets

Chapter 2. Hardware Setup
11
To rack mount the CL5800, do the following:
1. While one person positions the CL5800 in the rack and holds it in place,
the second person loosely screws the front brackets to the rack.
2. While the first person still holds the CL5800 in place, the second person
slides the L brackets into the CL5800's side mounting brackets from the
rear until the bracket flanges contact the rack, then screws the L brackets
to the rack.
3. After the L brackets have been secured, tighten the front bracket screws.
Note: Allow at least 5.1 cm on each side for proper ventilation, and at least
12.7 cm at the back for the power cord and cable clearance.

CL5800 User Manual
12
Connecting Up
Refer to the example installation diagram as you perform the following steps:
1. Plug the SPHD connector end of a KVM cable (either supplied with the
unit, or purchased separately, see External Console, page 3) into the LCD
Console's KVM port.
2. Plug the keyboard, monitor, and mouse connectors of the KVM cable into
their respective ports on the Console Section of a KVM switch.
3. If you are installing an external console, plug your keyboard, monitor, and
mouse into their respective ports on the Console Section of the LCD
Console. The ports are color coded and marked with an icon for easy
identification.
4. Plug the CL5800’s power cord into the LCD Console's power socket and
into a power source.
5. Power up your KVM installation.
6. Turn on the power to LCD Console.
Installation Diagram
2
5
3
4
6
1