ATEN KL9108 User manual

HideawayTM LCD KVM Switch
KL9108 / KL9116
User Manual
www.altusen.com

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FCC Information
This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.

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User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed “as is.”
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.

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Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).

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When connecting or disconnecting power to hot pluggable power supplies,
observe the following guidelines:
Install the power supply before connecting the power cable to the power
supply.
Unplug the power cable before removing the power supply.
If the system has multiple sources of power, disconnect power from the
system by unplugging all power cables from the power supplies.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.

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Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Ensure that proper airflow is provided to devices in the rack.
Do not step on or stand on any device when servicing other devices in a
rack.

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Package Contents
The KL9108 / KL9116 package consists of:
1 KL9108 or KL9116 HideawayTM LCD KVM Switch with Standard Rack
Mount Kit
2 Custom KVM Cable Sets
1PowerCord
1 User Manual*
1 Quick Start Guide
1 Registration Card
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KL9108 / KL9116 installation.
*Changes may have been made to the manual since it was printed. Please
visit our Website to check for the most up-to-date version.
Copyright ©2006 ATEN®International Co., Ltd.
Manual Part No. PAPE-0267-1AXG
Printing Date: 07/2006
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.

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Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
ALTUSEN Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2.
Installation
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 3.
Basic Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Opening Separately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Opening Together. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
The Adjustment Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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Manual Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Chapter 4.
Administration
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
The Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Quick View Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
The List Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Port Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Port Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
The Log Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
The Administration Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Service Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
RADIUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Chapter 5.
Browser Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Webpage Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Webpage Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
The General Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Webpage Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Chapter 6.
The Windows Client
Activating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
The Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Port Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
The OSD Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Recalling the OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
OSD Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

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Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Multiuser Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Windows Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Hotkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Video Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Keyboard and Mouse Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Chapter 7.
The Java Client
Activating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
The Java Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Set Video Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Message Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Lock Key LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Switch Screen Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Chapter 8.
The Log File
The Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Chapter 9.
The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
The List Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

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The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Chapter 10.
AP Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
The Java Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Appendix
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . .119
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Dedicated Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Index

KL9108 / KL9116 User Manual
xii
About This Manual
This User Manual is provided to help you get the most from your KL9108 /
KL9116 system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Overview
Chapter 1, Introduction, introduces you to the KL9108 / KL9116 System.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Installation, provides step-by-step instructions for setting up
your installation, and explains some basic operating procedures.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the KL9108 / KL9116.
Chapter 4, Administration, explainstheadministrative proceduresthatare
employed to configure the KL9108 / KL9116’s working environment, as well
as how to operate the KL9108 / KL9116 from the local console.
Chapter 5, Browser Operation, describes how to log into the KL9108 /
KL9116 with your browser, and explains the functions of the icons and buttons
on the KL9108 / KL9116 Webpage.
Chapter 6, The Windows Client, explains how to connect to the KL9108
/ KL9116 with the Windows Client software, and describes how to use the
OSD to access and control the computers connected to the switch.
Chapter 7, The Java Client, describes how to connect to the KL9108 /
KL9116 with the Java Client software, and explains how to use the OSD to
access and control the computers connected to the switch.
Chapter 8, The Log File, showshow tousethe logfile utilityto viewall the
events that take place on the KL9108 / KL9116.
Chapter 9, The Log Server, explains how to install and configure the Log
Server.
Chapter 10, AP Operation, describes how to operate the KL9108 /
KL9116 usingWindows andJavaClientapplicationprograms, ratherthan with
the browser method.
An Appendix at the end of the manual provides technical and
troubleshooting information.

KL9108 / KL9116 User Manual
xiii
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run means
to open the Start menu, and then select Run.
Indicates critical information.

KL9108 / KL9116 User Manual
xiv
ALTUSEN Information
Technical Support
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision level,
expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help
North America Technical
Phone Support Registered ALTUSEN product owners are entitled to telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
International Technical
Phone Support Contact your local dealer.
Call the ALTUSEN Technical Support Center:(886-2)
8692-6959.
Email Support E-mail your questions and concerns to:
[email protected]
Online Support
Troubleshooting
Documentation
Software Updates
Online troubleshooting that describes the most
commonly encountered problems and offers
possible solutions to them; online documentation
(including electronically available manuals); and the
latest drivers and firmware for your product are
available at the ALTUSEN Website: http://
www.altusen.com

KL9108 / KL9116 User Manual
xv
Product Information
For information about all of ALTUSEN's products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller.
In the United States of America, call: 866-ALTUSEN (866-258-8736)
In Canada and South America, call: 949-453-8885
In all other locations, call: 886-2-8692-6789
Visit ALTUSEN on the Web at http://www.altusen.com for a list of
locations and telephone numbers

KL9108 / KL9116 User Manual
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This Page Intentionally Left Blank

1
Chapter 1
Introduction
Overview
The KL9108 / KL9116 Hideaway LCD KVM Switch is an integrated LCD
console and keyboard, video, and mouse (KVM) switch that offers secure
access to 8/16 attached computers and mounts in only 1U of rack space. It
features independently retractable 17" LCD monitor and keyboard with built-
in touchpad. To maximize space in your data center the keyboard “hides away”
when not in use, while the thin profile LCD monitor reclines flush against the
rack to enable continuous monitoring of computers.
The KL9108 / KL9116 features IP-based functionality that allows one local
operator and remote operators to monitor and access multiple computers from
multiple consoles. Because the KL9108 / KL9116 uses TCP/IP for its
communications protocol, it can be accessed from any computer on the LAN,
WAN, or Internet - whether that computer is located down the hall, down the
street, or halfway around the world.
An extra console port is provided on the rear panel to manage the LCD KVM
switch from an external console (monitor, keyboard, and mouse) up to 20
meters away. For added convenience, the KL9108 / KL9116 supports an
external PS/2 mouse.
Local
Remote

KL9108 / KL9116 User Manual
2
Your KL9108 / KL9116 investment is protected by an included Firmware
Upgrade Utility. You can stay current with the latest functionality
improvements by downloading firmware update files from our Website as they
become available, and using the utility to quickly and conveniently perform the
upgrade.
Access to any computer connected to the installation from the local console is
easily accomplished by means of a powerful mouse driven graphical OSD (On
Screen Display) menu system. A convenient Auto Scan feature also permits
automatic scanning and monitoring of the activities of all computers running
on the installation one by one.
Remote consoles connect to the KL9108 / KL9116 via its IP address. Software
utilities are provided with the KL9108 / KL9116 that make remote access
smooth and efficient. System administrators can handle a multitude of
maintenance tasks with ease - from installing and running GUI applications, to
BIOS level troubleshooting, routine monitoring, concurrent maintenance,
system administration, rebooting and even pre-booting functions - all from the
remote console.
Remote operators can log in from anywhere on the LAN, WAN, or Internet via
their browsers. Once they successfully log in, operators can take control using
either the Windows Client or Java Client utility. Inclusion of a Java-based
client ensures that the KL9108 / KL9116 is platform independent, and is able
to work with all operating systems.
The client software allows operators to exchange keyboard, video and mouse
signals with the computers attached to the KL9108 / KL9116 just as if they
were present locally and working on the equipment directly.
With the KL9108 / KL9116's Panel Array feature, the video output of up to
8/16 computers can be displayed at the same time.
The Message Board allows widely separated users to conveniently and
instantly communicate with one other. It also includes features that allow users
to take control of share ports.
The KL9108 / KL9116 features high density 15-pin KVM port connectors
instead of the usual 25-pin connectors. This space-saving innovation allows a
full 8/16 port switch to be conveniently installed in one unit of system rack
space.
Setup is fast and easy - plugging cables into their appropriate ports is all that is
entailed. Because the KL9108 / KL9116 intercepts keyboard input directly,
there is no need to get involved in complex installation routines or to be
concerned with incompatibility problems.

Chapter 1. Introduction
3
Since the KL9108 / KL9116's firmware is upgradable over the Internet, you
can stay current with the latest functionality improvements simply by
downloading firmware updates from our Website as they become available.
With its advanced security features, the KL9108 / KL9116 is the fastest, most
reliable, most cost effective way to remotely access and manage widely
distributed multiple computer installations.

KL9108 / KL9116 User Manual
4
Features
8 (KL9108) / 16 (KL9116) port remote access KVM switch—monitor and
control up to 8/16 computers from a single KVM (Keyboard, Video,
Mouse) console
Integrated KVM console with 17" LCD monitor—in a Hideaway™
housing
Space saving technology with dual bus function support—1 remote
console (one bus) and two local consoles (one bus) control up to 8 or 16
computers
Remotely access computers via the LAN, WAN, or Internet—control your
installation when and where you want
Dual-bus: one local and one remote user can simultaneously control
separate ports
Extra console port—manage computers in the LCD KVM switch from an
external console (monitor, PS/2 keyboard, and PS/2 mouse)
Supports external PS/2 mouse
Supports dedicated OSD and OSD Toolbar invocation keys
Dual slide—LCD Monitor component can slide independently of the
keyboard/touchpad component
Console lock—enables the console drawer to remain securely locked away
in position when not in use
Internet browser access, Windows Client and Java Client provided, Java
Client works with all operating systems*
Graphical OSD and graphical toolbars for convenient, user-friendly
operation
Up to 64 user accounts—up to 32 concurrent remote logins
Panel Array Mode—view all 8 or 16 ports at the same time
Message board feature allows logged in users to communicate with each
other and allows a remote user to take exclusive control of the KVM
functions
Windows-based Log Server
Remote power control for attached Power over the Net™ devices
Three user account types: Administrator, User, and Select