ATOMI ALPHA User manual

WELCOME
TO
ATOMI
Thank you for choosing ATOMI ALPHA
electric scooter! We hope you enjoy it
as much as we do.
Together, we can create the best in
scooters.
To make sure you enjoy your ride as much as possible, please read
this user manual carefully and always follow the instructions when
STIVEXMRK;SVHMRKMRXLMWQERYEPLEWFIIRQEHIWMQTPMǻIH;LIR
an action appears too complicated for you, you are advised to
contact an authorized or a specialized repairer or help center.
We are here to help whenever you need us. You can
contact us in the following ways:
WEBSITE
SUPPORT CENTRE
EMAIL
www.atomiscooters.com
www.atomiscooters.com/support
[e-mail]
How to get help?

CONTENT Riding Safety
Unboxing
Diagram
Display
Operation
App
Maintenance
TIGMǻGEXMSRW
Troubleshooting
Warranty
Return Policy
01
04
06
07
08
10
11
15
17
19
25

Before you ride the product on road, please learn how to ride safely
and make sure you practice until you master the riding skill, to avoid
collision, falling, losing control and other dangers.
The Users’ Manual informs customers of all operating instructions and
matters needing attention. Even if you’re an experienced user of
electric scooter, you must read the entire manual and other
documents provided carefully and operate according to requirements
of the manual. Improper assembly, maintenance, or use of electric
scooter can cause component or performance failure, loss of control,
serious injury, or even death. Please understand that you can reduce
the risk by following all the instructions and warnings in this manual.
If the user does not operate the product according to instructions or
use of the product violates warnings, the company will not undertake
any responsibility for all consequences generated.
Please understand that you can reduce the risk by following all
instructions and warnings in this manual, but you cannot eliminate all
the risks.
If you are not sure you have the experience, skills, and tools to correct-
ly perform all assembly steps in the manual, or if you encounter any
malfunction during assembly or ride, please discontinue and consult
our support team or a local electric scooter shop.
1

'IJSVIVMHMRKXLIWGSSXIVEP[E]W[IEVLIPQIXXLEXǻXTVSTIVP][MXL
the chin strap in place and provides the protection for the back of
your head. Wear arm guard, wrist guard, knee guard if you need.
Running and jumping on the scooter are extremely dangerous,
please ride the scooter carefully with caution.
When entering into public spaces always comply with the local
laws and regulations.
As with other vehicles, faster speeds require longer braking
distance. Sudden braking on low traction surface could lead to
wheel slip or falls. Please be caution and always keep a safe
distance away from other people or vehicles.
)S RSX EXXIQTX ]SYV ǻVWX VMHI ER][LIVI ]SY QMKLX IRGSYRXIV
children, pedestrians, pets, vehicles, bicycles or other obstacles
and hazards.
Before riding on the scooter, please check for loose fasteners and
damaged components. If the scooter makes abnormal sounds or
signals an alarm, immediately stop riding. Diagnose your scooter
via our service center and/or call your dealer/distributor for
services.
To reduce the risk of injury, you must read and follow all CAUTION
and WARNING notices in this manual.
People who should not ride the scooter include:
M&R]SRIYRHIVXLIMRǼYIRGISJEPGSLSPSVHVYKW
MM&R]SRI[LSWYǺIVWJVSQHMWIEWIXLEXTYXWXLIQEXVMWOMJXLI]
engage in physical activity.
MMM &R]SRI[LS LEW TVSFPIQW[MXL FEPERGI SV[MXL QSXSV WOMPPW
that would interfere with their ability to maintain balance.
MZ&R]SRI[LSWI[IMKLXMWSYXWMHIXLIWXEXIHPMQMXWWIITIGMǻ-
GEXMSRW
v. Pregnant women.
Riders under the age of 18 years old should ride under adult
supervision.
To ride safely, you must be able to clearly see what is in front of
you and you must be clearly visible to others.
Do not ride in the snow, rain, or on roads that are wet, muddy, icy,
SVXLEXEVIWPMTTIV])SRSXVMHISZIVSFWXEGPIWWERHPSSWIKVEZIP
or sticks). Doing so could result in a loss of balance or traction and
could cause a fall.
2

Do not attempt to charge your KickScooter if, the charger or the
power outlet is wet.
As with any electronic device, use a surge protector when
charging to help protect your scooter from damage due to power
surges and voltage spikes. Only use the ATOMI-supplied charger.
)SRSXYWIEGLEVKIVJVSQER]SXLIVHMǺIVIRXTVSHYGXQSHIPW
Use only ATOMI-approved parts and accessories. Do not modify
]SYVWGSSXIV2SHMǻGEXMSRWXS]SYVWGSSXIVGSYPHMRXIVJIVI[MXLXLI
operation of the scooter, could result in serious injury and/or
damage, and could void the Limited Warranty.
Children should not play with the scooter or parts of it nor should
cleaning or maintenance be done by children. The use of the
machine results in the transmission of vibrations throughout the
driver’s body.
For a better driving experience, it is recommended to conduct
regular maintenance of the product.
Please read the user manual before charging the battery.
&P[E]WTPEGIXLIWGSSXIVSRMXWWXERHSREǼEXERHWXEFPIWYVJEGI
The scooter must be placed with the stand against the slope to
prevent it from tipping over. Never place the scooter with the
front-facing down the slope, as the stand may close and tip the
machine. Once the scooter is on its stand, check its stability to
EZSMHER]VMWOSJJEPPMRKF]cWPMT[MRHSVWPMKLXNSPX)SRSXTEVOXLI
KickScooter in a busy area, but rather along a wall. If possible,
EP[E]WGLSSWIXSTEVO]SYVWGSSXIVSRǼEXKVSYRH
Do not touch the brake system, it could cause injuries.
7IQIQFIV XS TS[IV SǺ]SYV WGSSXIV ERH YRTPYK XLI GLEVKMRK
cable before assembling, mounting accessories, or cleaning the
mainframe.
If there is any damage to the battery, the scooter will not turn after
charge or it will not be charged. Do not attempt to operate the
scooter. Contact us immediately via our support center
3

Please retain the box and packaging material
in good condition in case you need to ship
your scooter in the future.
Assembled
KickScooter
Remove your scooter from the box and place it on a bench or
stools where scooter’s wheel can spin freely. Carefully remove the
protection material from the scooter and set it aside.
Please check if all the items below are included. If there are any
components missing, please contact your dealer or ATOMI
support center. After verifying that all components are present
and in good condition, you can then assemble your scooter.
Hex
Wrench
Screw
x 2
Battery
Charger
User
Manual
4

STEP 1: Unfolding
Unfold your scooter by pulling the stem
upright.
Unfold the kickstand to support the
scooter.
Locate the folding latch and push it up
to lock the stem, add some force if
necessary. Please make sure the safety
button of the folding mechanism is
clipped and latch is locked properly.
Connect the male cable from the
headset to the female cable of the stem.
Make sure the ports are aligned properly.
Insert the headset at the top of the stem
and tighten into place with the screws
provided.
Check the screws on the handlebars to
make sure they are tight.
STEP 2: Attaching Headset STEP 3: Testing
Put the scooter on the bench, make sure
the rear wheels does not touch any
surface and can spin freely.
Verify Power Bottom: make sure that
]SYVWGSSXIVGERFITS[IVIHSRERHSǺ
by press the power bottom.
Verify Motor: The scooter is in defaulted
0MGO XEVX 2SHI [LIR WTIIH VIEGL
3KM/H the motor will be started), Spin
the wheel and then press the throttle.
The wheel should begin to spin.
Verify Brake: Press the brakes and the
wheel should stop immediately.
5

Braking Light
Turning Lights
Under Deck Atmosphere Light
Suspension
Hook Seat
H
Brake
ook
Ring Bell
Turning Lights Buttons
LCD Display
Front Light
Atmosphere Light Bar
Double Insured Folding Mechanism
9-inch Puncture-Proof Tubeless Tires
Drum Brake
Throttle
This image is for reference only, please refer to the actual product for more details.
6

Left turning light button
Eco Mode: 10 KM/H
*RIVK]EZMRKWYMXEFPIJSVFIKMRRIVW
Standard Mode: 20 KM/H
Sport Mode: 30 KM/H
4RP]7IGSQQIRHIHJSVWOMPPIHVMHIVW
Cruise Control
Front Light
Electric Lock
Bluetooth
Right Turning Light button
ERROR: indicates that scooter has
detected an error
Motor Error
Pedestrian Mode
Over-heat Warning
Speedometer: Display the current
speed, and error codes.
KM/ MPH
TRIP: Mileage of single trip
ODO: Total Mileage
Battery Level: when the battery only
has one bar, please charge the scooter
Speed Level: The red bar indicates that
the speed reaches 17KM/H
1 2 3 4 5 6 7 8 9
10
11
16
17
12
13
14 15
19
18
8LMWMQEKIMWJSVVIJIVIRGISRP]TPIEWIVIJIVXSXLIEGXYEPTVSHYGXJSVQSVIHIXEMPW
7

Charging
Unfold the kickstand, and locate the
charging port behind the kickstand
Open the charging port cover.
Gently Insert the charge plug.
Keep the charge port cover closed
when not charging.
The throttle on the right hand side of the
handle bar is for acceleration.
A soft pressure on the throttle will generate
proportionate acceleration. Full press on
the throttle will generate the maximum
acceleration.
Acceleration Folding
Press the red safety button to unlock the
folding lever.
Keep one hand on the stem at all time,
use another hand to pull down the
folding latch to fold the stem.
Fold down the stem towards the deck.
Attach the hook on the stem to the
locking hole located on the rear fender.
Do not charge if the charge port or
charge plug is wet. Do not charge or
use the scooter battery when its
damaged or have trace of water. Do
not charge the battery overnight, as it
may result in battery damage or ǻre.
It’s a progressive acceleration
throttle, please press gently when
start riding to avoid falling or
losing control.
WARNING!
WARNING!
Step 1
Step 2
8

quickly 8
9

Install and Register
Download the Atomi App via app stores or ATOMI website.
Turn on the scooter. Bluetooth icon on display dashboard will blink
which indicate that the scooter is ready for connect. Please note that
the Bluetooth icon will become dark after 2 minutes without connection.
However, you can still connect the scooter after 2 minutes when the
icon is dark.
Please follow the instruction in the app to connect to your scooter.
The Bluetooth icon on dashboard will stop blinking and remain lit when
the connection is successful.
Combination Lock
The Atomi App is available for iOS and Android. Please visit our
website www.atomiscooters.com, or look for it in the app store.
Speed settings
Cruise control setting
Lock and unlock the scooter
KickStart and ZeroStart
App Features
Range
Km/Mile
Atmosphere lights settings
To reset the dial combination: Place the dial at “000” (Defaulted
dial). Place the Reset Button from Position 1 to Position 2. Set
your own combination by turning the dials. Place the Reset
Button back to Position 1 then the setting is complete.
To lock: Open the lock cable cover and pull out the cable. Place
the cable around anywhere you want to lock your scooter. Turn
the dial to your combination. Then insert the head of the cable
inside the keyhole and turn the dial to other combinations.
To unlock: Turn the dial to your combination, then press the
Unlock Button to unlock. Unplug the head of the cable from the
keyhole and it will bounce back to its home place.
Lock Cable
Unlock Button Reset Button
Keyhole Dial
1
2
WARNING!
DO NOT FORGET YOUR COMBINATION!
Please write it down and keep it safe. For security reason, there
is no way to unlock the lock without your combination. Replacing
the lock due to forgetting the combination is not covered by the
warranty. If you need to replace a new lock, please contact
ATOMI Support Center. You will need to pay for the new lock and
return shipping costs. 10

Screw Tightening (LIGOXLIWGVI[WFIJSVIǻVWXVMHIERHGLIGOXLIQIZIV]JI[QSRXLWXSQEOIWYVIXLI]VIQEMRXMKLX8LIWGVI[W
might be loosen by vibration caused by shipping, motor and riding on uneven road.
Storage XSVI]SYVWGSSXIVMREGSSPERHHV]TPEGI8LIWXSVEKIXIQTIVEXYVIRIIHWXSFIFIX[IIRs(Ƴs(s+Ƴs+
0IITXLIWGSSXIVERHFEXXIV]E[E]JVSQLIEXSVǻVIJEMPYVIXSHSWSQE]VIWYPXMRWIVMSYWMRNYV]SVHIEXL
Cleaning Use a soft and wet cloth to wipe the frame.
Do not wash the scooter with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may
damage the appearance and internal structure of your scooter.
Do not wash your scooter with a power washer or hose.
Before cleaning, make sure the scooter is POWERED OFF, the charging cable is
unplugged and the cap on the charge port is tightly sealed. Otherwise you may
damage the electronic component which is not covered by the warranty.
WARNING!
11

Charging Charge the scooter fully after every ride. This will prolong the battery life.
If not used, charge scooter fully once a month. Do not drain the battery completely.
Do not leave your scooter undercharged for over 48 hours. This may damage the battery and is not covered by
warranty.
Do not use chargers that are not sold and approved by ATOMI.
Do not charge or use battery if it is damaged or see trace of water.
Battery The ideal battery level is 70% for long term storage.
Do not charge or store the battery outside the temperatures limits.
Refer to your local laws and regulations to recycle or dispose the battery.
When used at temperature 22°C/70°F, the battery performance is at its best; whereas using it at temperatures below
0°C/32°F can decrease the range and performance.
)SRSXI\TSWIXLIWGSSXIVXSWYRPMKLXERHI\XVIQIXIQTIVEXYVIFSXLLSXERHGSPH
for extended period of time. It may damage the battery life and accelerate the aging
of plastic and silicon components.
WARNING!
12

8]TMGEPP]EXs+s(VERKIGERFILEPJXLEXSJXLIWEQIFEXXIV]EXs+s('EXXIV]VERKI[MPPVIGSZIV[LIR
temperature rises.
Completely draining the battery may cause permanent damage to the battery. Damage caused by over-charging or
under-charging will not be covered by the Limited Warranty.
Brake Adjustment
Locate the adjustment screw at the connection of the brake cable and handle. Turn the screw clockwise to tighten
it. If the screw has reach maximum position of adjustment, and the brake is not comfortably tight, proceed to the next
step.
Locate the screw on the brake lever on the left hand side of the wheel. Tighten the screw by turning it clockwise.
.J]SYǻRHXLIFVEOIMWXSSXMKLXVIZIVWIXLITVSGIWWERHWPMKLXP]YRXMKLXIRXLIFVEOI
You are advised to tighten the brake after 200 kilometers ride, or whenever you feel the brake is not performing well.
If you are not sure how to adjust the brake, please refer to the video via our support center at www.atomiscooters.com/support
Do not attempt to disassemble the battery. Do not touch battery contacts. Do not
dismantle or puncture the casing. Keep the battery contacts away from metal
SFNIGXWXSTVIZIRXWLSVXGMVGYMXVMWOSJǻVIERHIPIGXVMGWLSGO
WARNING!
13

Tires .RǼEXIFSXLXMVIWIUYEPP]XSTWM
Tires supplied with the scooter are to be mounted on the wheels by professional repairers. Removing the wheels is
complicated and incorrect assembly can lead to instability and malfunctions.
.JRSXYWIHJSVPSRKIVXLERHE]W]SYEVIEHZMWIHXSMRǼEXIFSXLXMVIWXSTWMJSVFIWXTIVJSVQERGI
;LIRTWMMWPS[IVXLERTWMXLIXMVIW[MPPEǺIGXXLIVERKITIVJSVQERGI
14

Item ATOMI ALPHA
15

16

Error Codes
When a malfunction occurs on your scooter, one of the following error codes will appear on the screen. Please refer to the explanation of each
error code to diagnose the error. Please quote the error code when you contact the help center. DO NOT try to repair the scooter by yourself.
E1/F1: Brake Error
Appear when the power-on self-check
fails.
Appear when the error occurs during
operation.
Check if the brake handle cable is
connected properly.
Replace brake handle to test, if the error
code disappear, the handle is the issue.
F1:
E1:
E2/F2: Accelerator Error
Appear when the power-on self-check
fails.
Appear when the error occurs during
operation.
Check if the accelerator cable is connected
properly.
Replace the accelerator to test, if the
error code disappear, the accelerator is
the issue.
F2:
E2:
E3: Communication Error
Replace the connecting cable between
display and controller, if the error code
disappears, the connecting cable is the
issue and you need to replace it.
If the error code still shows, replace display
to test. If the error code disappears, display
is the issue and needs replacement.
Replace controller to test. If the error
code disappears, controller is the issue
and needs replacement.
17