Atop AW5500C User manual

AW5500C Industrial
Wireless Access Point
User Manual
Preface
AW5500C
Industrial Wireless Access Point
User Manual
V1.4
January 24, 2018
Atop Technologies, Inc .

AW5500C Industrial
Wireless Access Point
User Manual
Preface
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Published by:
Atop Technologies, Inc.
2F, No. 146, Sec. 1, Tung-Hsing Rd,
30261 Chupei City,
Hsinchu County
Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
[e-mail]
www.atoponline.com
www.atop.com.tw

AW5500C Industrial
Wireless Access Point
User Manual
Preface
Important Announcement
The information contained in this document is the property of Atop Technologies, Inc., and is supplied for the sole
purpose of operation and maintenance of Atop Technologies, Inc., products.
No part of this publication is to be used for any other purposes, and it is not to be reproduced, copied, disclosed,
transmitted, stored in a retrieval system, or translated into any human or computer language, in any form, by any
means, in whole or in part, without the prior explicit written consent of Atop Technologies, Inc.,
Offenders will be held liable for damages and prosecution.
All rights, including rights created by patent grant or registration of a utility model or design, are reserved.
Disclaimer
We have checked the contents of this manual for agreement with the hardware and the software described. Since
deviations cannot be precluded entirely, we cannot guarantee full agreement. However, the data in this manual is
reviewed regularly and any necessary corrections will be included in subsequent editions.
Suggestions for improvement are welcome.
All other product’s names referenced herein are registered trademarks of their respective companies.
Documentation Control
Author:
Saowanee Saewong
Revision:
1.4
Revision History:
Update
Creation Date:
February 2014
Last Revision Date:
24 January 2018
Product Reference:
AW5500C Industrial Wireless Access Point
Document Status:
Including new firmware features

AW5500C Industrial
Wireless Access Point
User Manual
Preface
Table of Contents
1Preface .............................................................................................................................. 10
1.1 Purpose of the Manual..........................................................................................................................10
1.2 Who Should Use This User Manual ......................................................................................................10
1.3 Supported Platform...............................................................................................................................10
1.4 Manufacturers Federal Communication Commission Declaration of Conformity Statement............10
1.5 FCC Radiation Exposure Statement .....................................................................................................11
1.6 European Community, Switzerland, Norway, Iceland, and Liechtenstein ............................................11
1.7 UL Notice for Power supplier ................................................................................................................11
2Introduction....................................................................................................................... 12
2.1 Product Overview ..................................................................................................................................12
2.2 Features.................................................................................................................................................13
3Getting Started.................................................................................................................. 14
3.1 Packing List ...........................................................................................................................................14
3.2 Ordering Information.............................................................................................................................14
3.3 Appearance: front-power-side panels ...................................................................................................15
3.4 First Time Installation............................................................................................................................16
3.5 Factory Default Settings........................................................................................................................16
4Configuration and Setup .................................................................................................. 20
4.1 Configuration of Network Parameters through Device Management Utility........................................20
4.2 Configuring through Web Interface.......................................................................................................22
4.3 Configuring Automatic IP Assignment with DHCP...............................................................................25
4.4 Operation Mode.....................................................................................................................................26
4.5 Wizard....................................................................................................................................................28
4.5.1 Regular AP.............................................................................................................................................28
4.5.2 WDS Bridge ...........................................................................................................................................34
4.5.3 AP Client ................................................................................................................................................39
4.6 Wireless.................................................................................................................................................42
4.6.1 Basic Settings........................................................................................................................................43
4.6.2 Security Settings ...................................................................................................................................48
4.6.3 WPS Settings.........................................................................................................................................51
4.6.4 WDS Settings.........................................................................................................................................53
4.6.5 Profiles...................................................................................................................................................53
4.6.6 Mobile Station........................................................................................................................................56
4.6.7 Advanced Settings.................................................................................................................................60
4.6.8 Scheduler Settings ................................................................................................................................63
4.7 Network Settings...................................................................................................................................66
4.7.1 LAN & WLAN Interfaces ........................................................................................................................66
4.8 SNMP Settings ......................................................................................................................................67
4.9 E-mail Settings ......................................................................................................................................68
4.10 DHCP Server..........................................................................................................................................69
4.11 Firewall & Filtering .................................................................................................................................71
4.11.1 Wired MAC Filtering...............................................................................................................................72
4.11.2 Ethernet Type Filtering ..........................................................................................................................73

AW5500C Industrial
Wireless Access Point
User Manual
Preface
4.11.3 IP Filtering..............................................................................................................................................74
4.11.4 Management List ..................................................................................................................................75
4.12 Log Settings...........................................................................................................................................76
4.12.1 System Log Settings .............................................................................................................................76
4.12.2 Event Log...............................................................................................................................................77
4.13 System Setup ........................................................................................................................................77
4.13.1 Admin Settings......................................................................................................................................78
4.13.2 Date/Time Settings ...............................................................................................................................79
4.13.3 Alert Event .............................................................................................................................................80
4.13.4 Firmware Upgrade ................................................................................................................................81
4.13.5 Backup & Restore Configuration...........................................................................................................81
4.14 System Status.......................................................................................................................................83
4.14.1 System Information ..............................................................................................................................83
4.14.2 Site Monitor ...........................................................................................................................................83
4.14.3 Wireless Client Table.............................................................................................................................84
4.14.4 Traffic Log & Statistics ..........................................................................................................................85
4.14.5 DHCP Status..........................................................................................................................................86
4.14.6 Ping........................................................................................................................................................86
4.15 Reboot ...................................................................................................................................................87
5Operation Mode ................................................................................................................ 88
5.1 Regular AP Mode...................................................................................................................................88
5.2 WDS Bridge Mode .................................................................................................................................90
5.3 AP Client Mode ......................................................................................................................................94
6Applications ...................................................................................................................... 98
6.1 Basic Access Point Setup......................................................................................................................98
6.2 Basic WDS Setup...................................................................................................................................99
6.3 Coverage Range Extender Setup ....................................................................................................... 100
6.4 AP Client Setup................................................................................................................................... 101
6.5 P2P Button (External Physical WPS button) ...................................................................................... 102
7Specifications ................................................................................................................. 104
7.1 Hardware Specifications .................................................................................................................... 104
7.1.1 Wired Network Connectivity............................................................................................................... 104
7.1.2 Power Requirements.......................................................................................................................... 104
7.1.3 Physical Characteristics..................................................................................................................... 105
7.1.4 Environmental Limits ......................................................................................................................... 105
7.1.5 Wireless Specifications ...................................................................................................................... 105
7.1.6 Frequency Range ............................................................................................................................... 105
7.1.7 Data Rate............................................................................................................................................ 106
7.1.8 Output Power ..................................................................................................................................... 106
7.1.9 Receiver Sensitivity............................................................................................................................. 107
7.1.10 Operation Distance............................................................................................................................. 107
7.1.11 Security............................................................................................................................................... 108
7.1.12 Others ................................................................................................................................................. 108
7.1.13 Regulatory Requirements .................................................................................................................. 108
7.2 Software Specification ....................................................................................................................... 110
7.3 LED Indicators .................................................................................................................................... 110
8Emergency System Recovery ........................................................................................ 112

AW5500C Industrial
Wireless Access Point
User Manual
Preface
8.1 System Recovery Procedures............................................................................................................ 112
9Warranty .......................................................................................................................... 113
Table of Figures
Figure 2.1 An Application of Industrial Wireless Access Point in WLAN ........................................................................12
Figure 3.1 Front Panel of AW5500C Series ....................................................................................................................15
Figure 3.2 Power Panel of AW5500C Series...................................................................................................................15
Figure 3.3 Rear view of AW5500C Series .......................................................................................................................16
Figure 3.4 Din-Rail Mount of AW5500C ..........................................................................................................................16
Figure 4.1 List of AW5500C in Device Management Utility Window...............................................................................20
Figure 4.2 Pull-down Menu of Configuration and Network..............................................................................................21
Figure 4.3 Pop-up Window of Network Setting................................................................................................................21
Figure 4.4 Authorization for Change of Network Settings...............................................................................................22
Figure 4.5 Pop-up Notification Window after Authoriation..............................................................................................22
Figure 4.6 Pop-up Notification Window when there is the same IP address in the Network..........................................22
Figure 4.7 Authentication Required for Accessing Web Interface...................................................................................23
Figure 4.8 Operation Mode Web Page of AW5500C Industrial Wireless Access Point...................................................23
Figure 4.9 Map of Configuring Web Page on AW5500C Industrial Wireless Access Point.............................................24
Figure 4.10 Operation Mode Web Page ...........................................................................................................................26
Figure 4.11 Animation of Regular AP Operation Mode....................................................................................................27
Figure 4.12 Animation of WDS Bridge Operation Mode ..................................................................................................27
Figure 4.13 Animation of AP Client Operation Mode .......................................................................................................28
Figure 4.14 Selection of Regular AP Operation Mode Option in Wizard Web Page ........................................................29
Figure 4.15 Second Wizard Web Page for Regular AP Operation Mode .........................................................................30
Figure 4.16 Third Wizard Web page for Regular AP Operation Mode .............................................................................31
Figure 4.17 WPA Pass Phrase Field.................................................................................................................................32
Figure 4.18 Fourth Wizard Wep Page for Regular AP Operation Mode...........................................................................33
Figure 4.19 Last Wizard Web Page for Regular AP Operation Mode ..............................................................................34
Figure 4.20 Selection of WDS Bridge Operation Mode Option in Wizard Web Page.......................................................34
Figure 4.21 Second Wizard Web Page for WDS Bridge Operation Mode (Upper Part) ...................................................35
Figure 4.22 Second Wizard Web Page for WDS Bridge Operation Mode (Lower Part)...................................................36
Figure 4.23 Third Wizard Web page for WDS Bridge Operation Mode............................................................................37
Figure 4.24 Fourth Wizard Wep Page for WDS Bridge Operation Mode .........................................................................38
Figure 4.25 Last Wizard Web Page for WDS Bridge Operation Mode.............................................................................38
Figure 4.26 Selection of AP Client Operation Mode Option in Wizard Web Page............................................................39
Figure 4.27 Second Wizard Web Page for AP Client Operation Mode.............................................................................40
Figure 4.28 Third Wizard Web page for AP Client Operation Mode.................................................................................40
Figure 4.29 Fourth Wizard Wep Page for AP Client Operation Mode..............................................................................41
Figure 4.30 Last Wizard Web Page for AP Client Operation Mode..................................................................................41
Figure 4.31 Wireless Menu for Regular AP Operation Mode ...........................................................................................42
Figure 4.32 Wireless Menu for WDS Bridge Operation Mode..........................................................................................42
Figure 4.33 Wireless Menu for AP Client Operation Mode...............................................................................................42

AW5500C Industrial
Wireless Access Point
User Manual
Preface
Figure 4.34 Basic Settings Web Page under Wireless Menu...........................................................................................43
Figure 4.35 Basic Settings with All Three APs Enabled ...................................................................................................44
Figure 4.36 Message and animation while AW5500C performs wireless network scanning.........................................44
Figure 4.37 List of Neighboring Wireless Network as a Result of Wireless Network Scanning......................................45
Figure 4.38 Empty Result of Wireless Network Scanning...............................................................................................45
Figure 4.39 Non-overlapping Channel at 2.4GHz for IEEE 802.11b, 802.11g/n, and 802.11n ........................................46
Figure 4.40 Security Mode for AP1 under Security Settings Web Page ..........................................................................48
Figure 4.41 Security Mode is disabled by default. ...........................................................................................................48
Figure 4.42 WEP 64/128-bit Security Mode.....................................................................................................................49
Figure 4.43 WPA-PSK Security Mode ..............................................................................................................................49
Figure 4.44 WPA2-PSK Security Mode ............................................................................................................................50
Figure 4.45 WPA2 (RADIUS) Security Mode ....................................................................................................................50
Figure 4.46 Pop-up Window for Save Settings ................................................................................................................51
Figure 4.47 Notification after clicking on the Apply button..............................................................................................51
Figure 4.48 Notification that the application of the settings have been completed........................................................51
Figure 4.49 WPS Settings Web Page...............................................................................................................................52
Figure 4.50 An Example of WPS Settings........................................................................................................................52
Figure 4.51 WDS Settings Web Page...............................................................................................................................53
Figure 4.52 Wireless Profiles Web Page for AP Client Operation Mode ..........................................................................54
Figure 4.53 Profile of a Mobile Station Mode...................................................................................................................55
Figure 4.54 AP List under Wireless Profiles Web Page....................................................................................................56
Figure 4.55 Mobile Station Mode Web Page when Wireless Profile is enabled...............................................................56
Figure 4.56 Mobile Station Mode web page when Wireless Profile is disabled...............................................................57
Figure 4.57 Results of Network Scanning for Automatic Connection.............................................................................60
Figure 4.58 Empty Results of Network Scanning for Automatic Connection .................................................................60
Figure 4.59 Advanced Settings Web Page for Regular AP Operation Mode ...................................................................61
Figure 4.60 Advanced Settings Web Page for WDS Bridge Operation Mode..................................................................62
Figure 4.61 Advanced Settings Web Page for AP Client Operation Mode.......................................................................62
Figure 4.62 Scheduler Settings Web Page.......................................................................................................................64
Figure 4.63 An Example of Scheduler Settings................................................................................................................65
Figure 4.64 LAN & WLAN Interfaces Web Page...............................................................................................................66
Figure 4.65 SNMP Settings Web Page ............................................................................................................................67
Figure 4.66 E-mail Settings Web Page.............................................................................................................................68
Figure 4.67 Sending Test E-mail Failed ...........................................................................................................................69
Figure 4.68 DHCP Server Web Page................................................................................................................................70
Figure 4.69 DHCP Client List Web Page ..........................................................................................................................70
Figure 4.70 Wired MAC Filtering Web Page.....................................................................................................................72
Figure 4.71 Ethernet Type Filtering Web Page ................................................................................................................73
Figure 4.72 IP Filtering Web Page....................................................................................................................................74
Figure 4.73 Management List Web Page.........................................................................................................................75
Figure 4.74 Log Settings Menu ........................................................................................................................................76
Figure 4.75 System Log Settings Web Page ...................................................................................................................76
Figure 4.76 Event Log Web Page.....................................................................................................................................77
Figure 4.77 System Setup Menu......................................................................................................................................78
Figure 4.78 Admin Settings Web Page ............................................................................................................................78
Figure 4.79 Date/Time Settings Web Page......................................................................................................................80
Figure 4.80 Alert Event Web Page....................................................................................................................................80
Figure 4.81 Firmware Upgrade Web Page.......................................................................................................................81
Figure 4.82 Backup & Restore Configuration Web Page.................................................................................................82
Figure 4.83 System Status Menu ....................................................................................................................................83
Figure 4.84 System Information Web Page.....................................................................................................................83

AW5500C Industrial
Wireless Access Point
User Manual
Preface
Figure 4.85 Site Monitor Web Page .................................................................................................................................84
Figure 4.86 Neighbor Wireless Network ..........................................................................................................................84
Figure 4.87 Wireless Client Table Web Page ...................................................................................................................85
Figure 4.88 Traffic Log & Statistics Web Page ................................................................................................................85
Figure 4.89 DHCP Status Web Page................................................................................................................................86
Figure 4.90 Successful Ping with No Packet Loss ..........................................................................................................86
Figure 4.91 Unsuccessful Ping with 100% Packet Loss..................................................................................................87
Figure 4.92 Reboot Web Page .........................................................................................................................................87
Figure 5.1 Regular AP Operation Mode............................................................................................................................88
Figure 5.2 Complete Web Interface Menu Tree for AW5500C in Regular AP Operation Mode ......................................89
Figure 5.3 An Example of Wireless Distribution System .................................................................................................90
Figure 5.4 WDS Bridge Operation Mode ..........................................................................................................................91
Figure 5.5 Complete Web Interface Menu Tree for AW5500C in WDS Bridge Operation Mode.....................................93
Figure 5.6 AP Client Operation Mode...............................................................................................................................94
Figure 5.7 Example of System Information Web Page for AP Client Operation Mode...................................................95
Figure 5.8 Complete Web Interface Menu Tree for AW5500C in AP Client Operation Mode..........................................97
Figure 6.1 Basic Access Point Setup ...............................................................................................................................98
Figure 6.2 Basic WDS Setup ............................................................................................................................................99
Figure 6.3 Coverage Range Extender Setup ................................................................................................................. 100
Figure 6.4 AP Client Setup............................................................................................................................................. 101
Figure 6.5 P2P Button Option under Advanced Setting Webpage................................................................................ 102
Figure 6.6 Network Setting Pop-up Window................................................................................................................. 103
Figure 7.1 AW5500C Front Panel with One Antenna.................................................................................................... 104
List of Tables
Table 3.1 Packing List ......................................................................................................................................................14
Table 3.2 Description of Optional Accessories ................................................................................................................14
Table 3.3 Device Ordering Information ............................................................................................................................14
Table 3.4 Network Default Setting ...................................................................................................................................17
Table 3.5 Factory Default Setting.....................................................................................................................................17
Table 4.1 Function of buttons on configuration web page..............................................................................................25
Table 4.2 Description of Wireless Configuration in Second Quick Setup Wizard Web Page for Regular AP ..................30
Table 4.3 Description of Security Configuration in Third Quick Setup Wizard Web Page for Regular AP ......................32
Table 4.4 Description of Network Configuration in Fourth Quick Setup Wizard Web Page for Regular AP....................33
Table 4.5 Description of Wireless Configuration in Second Quick Setup Wizard Web Page for WDS Bridge.................36
Table 4.6 Brief Description of Each Options in Basic Settings.........................................................................................43
Table 4.7 Channel Number and Bandwidth in 2.4 GHz Band..........................................................................................47
Table 4.8 Modulation Type and Maximum Data Rate of IEEE 802.11n Standard ..........................................................47
Table 4.9 Prerequisite Wireless Settings for WPS Settings .............................................................................................52
Table 4.10 Default Settings in Infrastructure Mode.........................................................................................................57
Table 4.11 Default Settings in Ad Hoc Mode ...................................................................................................................58
Table 6.1 Operation Mode Setting by P2P Button ........................................................................................................ 103
Table 6.2 LED's Colors and Activities for P2P Connection Status................................................................................ 103
Table 7.1 Frequency Range in Different Regions ......................................................................................................... 105
Table 7.2 Data Rate for IEEE 802.11 Standards Supported by AW5500C ................................................................... 106
Table 7.3 Output Power of AW5500C for Each IEEE 802.11 Standard ........................................................................ 106
Table 7.4 Receiver Sensitivity of AW5500C for Each IEEE 802.11 Standard ............................................................... 107

AW5500C Industrial
Wireless Access Point
User Manual
Preface
Table 7.5 Operation Distance of AW5500C at each IEEE 802.11 Standard ................................................................. 107
Table 7.6 Compliant Test Items for AW5500C............................................................................................................. 108
Table 7.7 Supported Software ...................................................................................................................................... 110
Table 7.8 Description of LED Status Indicators ............................................................................................................ 110

AW5500C Industrial
Wireless Access Point
User Manual
Preface
1 Preface
1.1 Purpose of the Manual
This manual supports you during the installation and configuration of Atop’s AW5500C Industrial Wireless Access
Point. It explains the technical features available with the mentioned product. As such, it contains some advanced
network management knowledge, instructions, examples, guidelines and general theories designed to help users
manage this device and its corresponding software. A background in general theory is necessary when reading it.
Please refer to the Glossary for technical terms and abbreviations (if any).
1.2 Who Should Use This User Manual
This manual is to be used by qualified network personnel or support technicians who are familiar with network
operations.It might be useful for system programmers or network planners as well. This manual also provides helpful
and handy information for first time users. For any related problems, please contact your local distributor. If they are
unable to assist you, please redirect your inquiries to www.atop.com.tw or www.atoponline.com.
1.3 Supported Platform
This manual is designed for the AW5500C Industrial Wireless Access Point and that model only.
1.4 Manufacturers FCC Declaration of Conformity Statement
Model: AW5500C
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation. This
device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.