Auerswald COMfortel C-400 Setup guide

COMfortel C-400 - V1.1.3.E - Advanced Information V01 03/2018
COMfortel쏐C-400
Conference Telephone
Advanced Information English

2COMfortel C-400 - V1.1.3.E - Advanced Information V01 03/2018
Table of Contents
About these instructions..........................................................................8
Basic knowledge .......................................................................................9
Device overview ........................................................................................10
Keys and LEDs.....................................................................................10
Display..................................................................................................13
Introduction to Using the Telephone..........................................................16
In idle state ...........................................................................................16
Menu overview .....................................................................................16
Entering telephone numbers and text...................................................22
Using the Wireless Microphones...............................................................23
Checking everything is working properly ..............................................23
Working range ......................................................................................23
Finding misplaced microphones...........................................................24
Registering wireless microphones........................................................24
Use as a PC Hands-Free Device ..............................................................27
Telephoning .............................................................................................28
Incoming Calls...........................................................................................29
Options during an incoming call ...........................................................29
Accepting an incoming call ...................................................................29
Rejecting an incoming call....................................................................29
Forwarding an incoming call.................................................................30
Putting a caller on hold .........................................................................30
Forwarding an incoming call to the voice mailbox ................................31

COMfortel C-400 - V1.1.3.E - Advanced Information V01 03/2018 3
Call-Waiting Calls ......................................................................................32
Options during a call-waiting call ..........................................................32
Rejecting a call-waiting call ..................................................................32
Accepting a call-waiting call..................................................................32
Forwarding a call-waiting call ...............................................................33
Outgoing Calls...........................................................................................34
Options for outgoing calls .....................................................................34
Picking up the receiver and dialling a telephone number .....................34
Dialling a telephone number with dial preparation................................34
Dialling a telephone number via a speed dial key ................................35
Dialling a telephone number via a programmable soft key...................35
Calls ..........................................................................................................36
Options during a call.............................................................................36
Retrieving information about the call ....................................................36
Muting a call .........................................................................................36
Query Calls ...............................................................................................37
Options for a query call.........................................................................37
Initiating a query call.............................................................................37
Ending a query call ...............................................................................37
Options during a query call...................................................................38
Talking to the call partners alternately ..................................................38
Ending one of the two calls...................................................................38
Transferring Calls ......................................................................................40
Options for transferring a call ...............................................................40
Transferring a call with an announcement............................................40
Transferring a call without an announcement.......................................40

4COMfortel C-400 - V1.1.3.E - Advanced Information V01 03/2018
Conference Calls.......................................................................................42
Options for a conference call................................................................42
Initiating a conference call ....................................................................42
Cancelling conference call setup..........................................................43
Putting both conference call partners on hold and then reconnecting
them again............................................................................................43
Ending a conference call and connecting the conference call partners to
each other.............................................................................................44
Ending a conference call and continuing talking to a single conference
call partner............................................................................................44
Ending a conference call completely ....................................................45
Network Conference.............................................................................45
Incoming Messages ..................................................................................46
Missed calls ..........................................................................................46
Voice mailbox .......................................................................................46
Contacts and Telephone Number Lists .................................................48
Contacts ...................................................................................................49
Opening contacts and selecting an entry .............................................49
Dialling from the contacts list ................................................................50
Creating a contact ................................................................................50
Editing a contact ...................................................................................50
Deleting a contact.................................................................................51
Blacklist ...................................................................................................52
Opening the blacklist and selecting an entry ........................................52
Dialling from the blacklist......................................................................53
Creating a blacklist entry ......................................................................53
Editing a blacklist entry.........................................................................53
Deleting a blacklist entry.......................................................................54

COMfortel C-400 - V1.1.3.E - Advanced Information V01 03/2018 5
Redial List .................................................................................................55
Opening the redial list and selecting an entry.......................................55
Dialling from within the redial list ..........................................................55
Transferring an entry to the contact list or blacklist ..............................56
Deleting entries from the call history ....................................................56
Call History ..............................................................................................57
Opening the call history and selecting an entry....................................57
Dialling from within the call history .......................................................57
Transferring an entry to the contact list or blacklist ..............................58
Deleting entries from the call history ....................................................58
LDAP.........................................................................................................59
Opening the LDAP and selecting an entry ...........................................59
Broadsoft ...................................................................................................60
Opening Broadsoft and selecting an entry ...........................................60
Settings on the Telephone......................................................................61
Features ...................................................................................................62
Calls .....................................................................................................62
Speed dial............................................................................................65
Status .......................................................................................................66
User settings ...........................................................................................67
Preferences .........................................................................................67
Display.................................................................................................68
Audio ...................................................................................................69
Wireless microphones .......................................................................69

6COMfortel C-400 - V1.1.3.E - Advanced Information V01 03/2018
Admin settings ........................................................................................71
Network settings.................................................................................71
Account ...............................................................................................74
Provisioning ..........................................................................................76
Factory settings ....................................................................................77
Restart phone .....................................................................................77
Settings in the Configuration Manager .................................................78
Opening the Configuration Manager .........................................................79
Status .......................................................................................................80
System .....................................................................................................81
SIP Account Management .................................................................81
Call Settings........................................................................................95
User Settings (Preferences) ..............................................................98
Programmable keys .........................................................................100
Speed dial keys.................................................................................101
Signaling ...........................................................................................102
Ringer tones......................................................................................103
Paging Zones ....................................................................................104
Hotline Settings ................................................................................106
Network ..................................................................................................108
Basic Network Settings....................................................................108
Advanced ..........................................................................................110

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Contacts .................................................................................................112
Contacts ............................................................................................112
Blacklist.............................................................................................115
LDAP..................................................................................................118
Broadsoft...........................................................................................122
Call History........................................................................................124
Servicing ................................................................................................125
Restart phone ...................................................................................125
Time and Date ...................................................................................125
Firmware Update ..............................................................................128
Provisioning......................................................................................130
Security .............................................................................................136
Certificates ........................................................................................137
System Logs .....................................................................................138
Index.......................................................................................................141

8COMfortel C-400 - V1.1.3.E - Advanced Information V01 03/2018
About these instructions
About these instructions
Copyright
Auerswald GmbH & Co. KG, 38162 Cremlingen, Germany, 2018.
Disseminating and reproducing these instructions, or using and disclosing
the contents, even in part, is permitted only with our express permission.
Compensation will be demanded for any violations. All rights reserved.
Trademarks
Google Chrome is a registered trademark of Google, Inc. All other trade-
marks mentioned are the property of the relevant manufacturer.
The latest information
After a firmware update, you usually require a new version of the instruc-
tions. You will find this in the Internet.

COMfortel C-400 - V1.1.3.E - Advanced Information V01 03/2018 9
Basic knowledge
Basic knowledge
Topics
–Device overview (page 10)
–Introduction to Using the Telephone (page 16)
–Using the Wireless Microphones (page 23)
–Use as a PC Hands-Free Device (page 27)

10 COMfortel C-400 - V1.1.3.E - Advanced Information V01 03/2018
Basic knowledge
Device overview
Device overview
Keys and LEDs
The figure below shows the keys and LEDs on the COMfortel C-400.
A LED status displays (on the base unit and the mobile micro-
phones)
See also table LED status displays (page 12)