Aurora TAVIS TAV-BX1 User manual

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Manual Number: 201115 | Firmware Rev: 0.0.6 or Higher
TAV-BX1
(RXM-1 with TAV-A80)

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SAFETY INSTRUCTIONS
Please review the following safety precautions. If this is the first time using this model, then read this manual before
installing or using the product. If the product is not functioning properly, please contact your local dealer or Aurora for
further instructions.
The lightning symbol in the triangle is used to alert you to the presence of dangerous voltage inside the product that may
be sufficient to constitute a risk of electric shock to anyone opening the case. It is also used to indicate improper installation
or handling of the product that could damage the electrical system in the product or in other equipment attached to the
product
The exclamation point in the triangle is used to alert you to important operating and maintenance instructions. Failure to
follow these instructions could result in injury to you or damage to the product.
Be careful with electricity:
Power outlet: To prevent electric shock, be sure the electrical plug used on the product power cord matches the
electrical outlet used to supply power to the Aurora product. Use only the power adapter and power connection cables
designed for this unit.
Power cord: Be sure the power cord is routed so that it will not be stepped on or pinched by heavy items.
Lightning: For protection from lightning or when the product is left unattended for a long period, disconnect it from the
power source.
Also follow these precautions:
Ventilation: Do not block the ventilation slots if applicable on the product or place any heavy object on top of it.
Blocking the air flow could cause damage. Arrange components so that air can flow freely. Ensure that there is adequate
ventilation if the product is placed in a stand or cabinet. Put the product in a properly ventilated area, away from direct
sunlight or any source of heat.
Overheating: Avoid stacking the Aurora product on top of a hot component such as a power amplifier.
Risk of Fire: Do not place unit on top of any easily combustible material, such as carpet or fabric.
Proper Connections: Be sure all cables and equipment are connected to the unit as described in this manual.
Object Entry: To avoid electric shock, never stick anything in the slots on the case or remove the cover.
Water Exposure: To reduce the risk of fire or electric shock, do not expose to rain or moisture.
Cleaning: Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before
cleaning.
ESD: Handle this unit with proper ESD care. Failure to do so can result in failure.
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference.
(2)This device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is

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no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator & your body.
Trademarks
All trademarks in this document are the properties of their respective owners.

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TABLE OF CONTENTS
PACKAGE CONTENTS ............................................................................................................................1
INTRODUCTION .......................................................................................................................................3
About ......................................................................................................................................................3
Documentation........................................................................................................................................3
Features..................................................................................................................................................4
Technical Specifications .........................................................................................................................5
Advanced Optional Features..................................................................................................................5
RXM-1 Front...........................................................................................................................................6
RXM-1 Rear............................................................................................................................................7
TAV-A80 Front.........................................................................................................................................8
UNDERSTANDING THE BASICS.............................................................................................................9
Powering on the Device..........................................................................................................................9
First time setupup wizard........................................................................................................................9
Understanding the Display ...................................................................................................................12
Accessing the Settings .........................................................................................................................12
HARDWARE INSTALLATION.................................................................................................................13
Device Placement.................................................................................................................................13
Software Setup.....................................................................................................................................15
SOFTWARE SETTINGS..........................................................................................................................16
TAVIS Settings......................................................................................................................................16
Admin Settings......................................................................................................................................18
Network Settings...................................................................................................................................19
Device Settings.....................................................................................................................................20
System Settings....................................................................................................................................21
Exiting the Menu...................................................................................................................................23
Display Modes......................................................................................................................................24
Remote Operation ................................................................................................................................28
Additional Capabilities ..........................................................................................................................29
ADDITIONAL SOFTWARE .....................................................................................................................30
ReAX™ Core Studio.............................................................................................................................30
Using ReAX™ Core Studio ..................................................................................................................32
TAVIS Central .......................................................................................................................................34

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CONNECTOR PIN DEFINITION .............................................................................................................37
HDMI.....................................................................................................................................................37
USB.......................................................................................................................................................37
CAT5e/6/6A ..........................................................................................................................................37
APPENDIX 1............................................................................................................................................38
Frequently Asked Questions.................................................................................................................38
Troubleshooting....................................................................................................................................43
Firmware Update..................................................................................................................................43
Technical Specifications .......................................................................................................................44
Warranty ...............................................................................................................................................46

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PACKAGE CONTENTS
Please make sure the following items are included within your package. Contact your dealer if any items are missing or
damaged.
TAVIS Thermal AudioVisual Integrated Solution - TAV Series
TAV-BX1
1 QTY RXM-1 ReAX Media Server Unit with mounting Ears
1 QTY TAV-A80 Thermal Camera Module
1 QTY WIFI Antenna
1 QTY Power Adaptor
1 QTY Power Cable
Note: Go to www.auroramm.com for the latest manual and firmware.

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RECOMMENDED CONTROL PORT EXPANSION
LXC-1
LXC-1 is a IP port expansion that will add RS-232, Relays, IO, and IR to the TAVIS unit.
For all of our latest options, please visit https://auroramultimedia.com/product-categories/control-systems/ .

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INTRODUCTION
About
The TAVIS (Thermal AudioVisual Integrated Solution) TAV-BX1 is an all-in-one infrared temperature sensing solution
comprised of the RXM-1 ReAX Media Server and the TAV-A80 Thermal Camera Unit. It is the ultimate way to turn any
display into a full featured temperature sensor and much more. It is a perfect solution for creating custom kiosks or advanced
digital signage with analytics. To ensure that people entering a location are not presenting a high temperature, the TAV-
BX1 will provide alerts when a person is running a high temperature within 1 second from up to 5 feet (1.5 meter) away.
The system uses advanced algorithm for detecting and calculating heat signatures even the tear ducts (Canthus) at close
distances, achieving more accurate readings with IR technology. The highly accurate 80x64 sensor measures with a
tolerance of +/- 0.3 degrees Celsius (+/- 0.5 degrees Fahrenheit).
Mask detection has become an important part of screening. TAVIS uses advanced AI algorithms to quickly identify if a
person is wearing masking.
TAVIS + ReAX™ offers state-of-the-art digital signage capabilities, security features and control systems integration.
Beyond the thermal detection features, TAVIS + ReAX™ can be used in conjunction with QR codes to check in employees,
confirm identification with gestures, connect to a secure database, provide on-screen instructions and much more. With
ReAX™, you can import your own HTML, CSS, or JavaScript code to design TAVIS’s interface. Even with no coding
experience, ReAX Core Studio™ allows the average user to create his or her desired interface using the studio’s intuitive
tools.
To compliment the TAVIS hardware, Aurora has developed a Server software TAVIS Central which allows full monitoring of
all TAVIS units at a facility. Reporting, alerts, statistics, firmware updating, remote monitoring, and even recording capabilities
are available.
Documentation
Aurora provides many documents to support the TAVIS Thermal AudioVisual Integrated Solution Series and accessories.
Below is a list of the available documents that can be found on the download tab of the TAVIS Thermal AudioVisual
Integrated Solution products or the customer portal.
TAVIS TAV-BX1 Series Brochure
RXM-BX1 Dimensions, TAV-A80 Dimensions
TAVIS TAV-BX1 Quick Reference Guide
TAVIS Firmware Update Guide

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Features
TAVIS – A Generation Ahead
Turn Any Display into an Intellegent Kiosk
Scan Distance: Up to 5’ (1.5m)
2 Person Forehead Scanning
Scan Speed: Less than 1 second
Canthus (Tear Duct) Eye Detection (Highest Possible Accuracy from 12”away)
Mask Detection
Eye Wear Detection
Anti-Spoofing (Prevents Objects Being Utilized to Simulate Pass or Fail)
Future Firmware Upgrades & Options
Facial Recognition (Localized or Centralized)
4K Digital Signage Capabilities
Age, Gender, & Ethnicity Prediction
QR Code Detection
Gesture Responses
Streaming Video for Security
Email Alerts
RGB Color Indicator Bar
Made in the USA
Embedded ReAX Control for Automation & Integration with Third-Party Devices and Access Systems
Customizable Web Pages (Mobile too)

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Technical Specifications
Scan Distance: (.3m to 1.5m) 1’ to 5’
Accuracy: +/- 0.3°C (+/- 0.5°F)
80x64 Resolution (5x More than 32x32)
Android 9 and Linux (Q1)
6 Core Processor, 4GB RAM, 32GB Flash
HDMI 4K60 Output
Stereo Mics with Audio Processing
WiFi and 1G Ethernet PoE
Advanced Optional Features
Criminal Database Crosschecking
Centralized Server Software
Centralized Facial Recognition
Two Way Audio Video Support Desk (Q1)
Voice Recognition (Q1)
4G Data Connection

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RXM-1 Front
Front Display Monitor
OLED Display Black/White 128x64 – Will display IP address and any other relevant status information.
Select – This button will wake the OLED upon first press. After 30 second display will dim to 50% and after one min to
10 percent. Pressing the button after the wake will toggle the display between different status menus.

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RXM-1 Rear
Inputs / Outputs
12v DC Input
USB Type C
3.5mm Audio Line L/R Out
HDMI 2.0 Output
SD Card Slot
SIM Card Slot (4G Option)
USB 3.0
USB 2.0
1G LAN PoE

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TAV-A80 Front
Thermal Sensor Camera Module (TAV-A80)
80 x 64 Heiman Sensor IR Longwave +/- 0.3° C (+/- 0.5° F) Accuracy
2 MP Binocular Camera (RGB & IR)
Night Vision with IR Camera and IR LEDs
Stereo Audio Microphone
Audio Digital Signal Processing IC for Noise Cancelation, Echo Cancelation, Feedback Suppression, & Automatic Gain
Control.
Programable Light Bar (Red, Green, Blue, Brightness)

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UNDERSTANDING THE BASICS
Powering on the Device
TAVIS will begin operating once it is connected to a power source. Please allow up to fifteen minutes warmup prior to use
for the most accurate results. If it is your first-time powering on the device, please follow the setup wizard on screen to
configure your settings and calibrate your device.
First time setupup wizard
The first time you run the TAVIS panel a setup wizard will appear upon boot to make setting up the unit easier.

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Understanding the Display
TAVIS has two primary interfaces: simple and detailed. By default, the user will see scanning instructions, the camera’s
video on screen, and a notification to whether or not they have passed or failed their temperature reading. The settings and
additional information may be accessed by clicking the “gear” or “i” icon in the bottom right corner. The detailed view includes
everything from the simple view, as well as an active thermal image, the user’s temperature, and whether or not their face
and their face mask are detected. For more details, please see the “default interface” section of this manual.
Accessing the Settings
After you have followed the setup wizard, the settings will be available by clicking the “gear” icon in the lower right-hand
corner on either the simple interface or the detailed interface. You will be prompted to enter a password, which by default
is “12345”.
SIMPLE INTERFACE DETAILED INTERFACE

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HARDWARE INSTALLATION
Device Placement
There are several factors to consider when deciding the proper placement for TAVIS Thermal AudioVisual Integrated
Solution. These factors include the environment, optimal scan range, and persons being scanned.
Considering the Environment
TAVIS’s scanning functionality operates best when placed in a temperature-controlled environment, such as OSHA’s
standard 68 – 78 degrees Fahrenheit indoor office recommendation. The air temperature may affect two things:
1) The default reading
2) The skin temperature of the individual
The default reading can set off false alarms if the air temperature is within 0.5 degrees Fahrenheit of TAVIS’s target
temperature threshold. By default, this would mean the air temperature must not exceed 100 degrees Fahrenheit.
In the case that the individual is waiting in the room for extended periods of time prior to being scanned, his or her skin
temperature may rise or fall, depending on the severity of the temperature. Extremely cold environments may cause the
skin temperature to drop to as low as 92 degrees Fahrenheit. For the most accurate reading, find the location where the
environment maintains a consistent and comfortable air temperature.
In addition to the air temperature, please be cautious of reflective surfaces and physical obstacles between TAVIS and the
target scan area. If an object is placed between the thermal camera and the person being scanned, the object will obscure
the person from view. There must be an uninterrupted line of vision between the camera and the person being scanned.
Even transparent objects, such as glass and plexiglass, will skew the reading, since the thermal camera will read the heat
being emitted from that object. If possible, position the camera so that the optical field does not include any windows; by
doing so, TAVIS will not pick up the outside temperature or be at risk from the glare of the windows’ reflective surfaces.
TAVIS must be placed within range of a power outlet in order to power the device or use battery pack or PoE LAN. If you
are using an external monitor to view TAVIS’s active display, please ensure that TAVIS has a secure HDMI connection to
the secondary monitor. In the case that you are using ReAX™ to interact with multiple devices, please ensure that all
relevant connections have a secure pathway. For Over the Air Updates, place TAVIS within range of a wireless router with
internet access.

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Obtaining Optimal Scan Range
TAVIS Thermal AudioVisual Integrated Solution can be affixed to a number of mounts, including desktop mounts, wall
mounts and pole stand mounts. A mount is highly recommended, as it encourages hands-free access and allows you to
set up TAVIS to a desired height and angle. Any size TAVIS may be affixed to Aurora Multimedia’s recommended pole
mounts or wall mounts.
The type of mount you choose should be considered with the height of the people who will most often use TAVIS in mind.
For example, a desktop mount is best suited for an environment where a counter is present near the operator. For
elementary school, where the target height of individuals would be much shorter than the height of your average adult an
adjustable pole stand can be more useful. In a wide-open area, such as a shopping mall, a pole mount may be best, as
the wall may be too far from the door and there may be no desk for the tablet to rest on. The wall mount would be best
suited for areas like waiting rooms, where the placement would not be obtrusive, but also facilitate use while an individual
is being checked in or waiting to enter the next room.
Placing the Pole Mount
The APS-1 or APS-2 pole mount by Aurora Multimedia allows TAVIS to be set in place nearly anywhere. By default, we
recommend that you place TAVIS within the 60” to 65” range. Depending on your placement within that range, TAVIS will
be capable of scanning people who are 4.5 feet (54”) to 6.5 feet (78”) tall. This gives TAVIS a consistent vertical optical
range of 26” when within the recommended 0.5 meters (1.6 ft) to 1.5 meter (5 ft) distance from the base of the pole stand.
This allows for an 18” range of coverage when comfortably allowing room for an entire person’s head. By using the lever
to adjust the angle of TAVIS, the pole stand is able to increase the vertical optical range. The further distance allows for 2
people scanning while a closer range of about 12” to 18” allows for single person canthus (tear duct) sensing.
Any wires connecting to TAVIS should run through the inside of the pole stand and out under the pole stand’s base.
Please ensure that the pole stand is not situated where it may be an obstacle for people passing by. The pole stand
should rest on a flat surface, with its wires secured.
Placing the Desktop Mount
Desktop mounts have the added benefit of being able to adjust the angle of TAVIS. By adjusting the angle, the vertical
optical range increases from 26” to over 32”, allowing for a larger range of heights to interact with TAVIS without further
adjustment. The additional optical range, combined with the lower base height of the unit (desktop level), allows the
desktop mount to accommodate people of all heights.

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In the case that TAVIS is mounted on a desktop 41” from the ground at a 30-degree tilt, the vertical optical range will be
46” to over 72”. Depending on the placement of the tablet, altering the tilt may be able to accommodate those who fall
short of the 46” mark.
Depending on the model of the desktop mount, you may be able to affix the mount onto the tabletop with metal screws.
This will provide a sturdier alternative to having a freestanding desktop mount.
Placing the Wall Mount
The WMT-1 wall mount is able to tilt up or down from its neutral position, allowing the end user to accommodate people of
many different statures. The wall mount is capable of being placed low and tilted up, perpendicular to the ground at a
medium height position, or tilted down at a higher angle. Each of those three default positions offers its own advantages
or disadvantages. If the wall mount is lower, it ensures that people of all heights will be able to take advantage of TAVIS’s
touch screen capabilities. If the mount is higher, the downward tilt will be able to scan people of all heights, but the touch
screen may be out of reach for some people.
For most purposes, we recommend mounting the WMT-1 at approximately 60” - 65” from the ground, with a slight tilt
downwards as a default. This will comfortably accommodate individuals from 3 feet tall to over 6 feet tall. Please use your
own discretion when placing the device in order to best accommodate your users.
Software Setup
1. The setup wizard will run when you first power on the device. Please read the disclaimer and click “Next” to continue.
2. Configure your network settings, if any.
3. Choose between Fahrenheit and Celsius. Then enter the maximum allowed temperature and whether or not to
require a face mask.
4. Calibrate your device by following the instructions on screen.
5. Set your 5-digit pin to access the security settings again in the future.
To access your settings again, click the “ ” in the bottom right corner and enter your pin. If you have not entered
your own pin, you can access the menu by entering the default value of “12345”.
Important
Make certain all units are using the latest firmware by signing onto the customer portal at
www.auroramm.com
Do not use VESAmounting screws longer then 5mm or damage may occur to unit. Do not use power tool
to affix the screen. Handheld screwdriver is best as to not over torque.