
Symptom Possible cause Remedy
Door stops or moves very slowly
under battery power
Batteries may be weak or have no charge Connect mains power and allow the batteries to charge. This may
take 24 hours to reach maximum charge capacity.
Door will not operate when
mains power is disconnected.
Batteries may not be connected properly. Check wiring.
Batteries may have no charge Connect mains power and allow the batteries to charge. This may
take 24 hours to reach maximum charge capacity.
Faulty Batteries Disconnect the batteries from the board. Check the voltage of the
each battery. Voltage should not drop below 10V.
SBC-02
1
3
4
2
5
5
6
7
8
9
9
8
7
12
8
9
10
11
1
Opener Mounted
Wall Mounted
Opener Mounted
a. Unplug the drive unit from mains power.
b. Remove the timing cover and light diffuser.
c. Mount the Charger Board 7 on the chasis and secure with four (4)
Taptite ‘P’ M4x8 screws 10 .
d. Feed the battery harness 5 through the cable clamp 12 and
secure left corner of the board. Feed the Wire Harness 8 around
the timing assembly, through opening and plug into SBC-02
connector on the control board.
e. Remove breakaway slot on timing cover and feed wire battery
harness 9through slot and replace timing cover. Secure in place
with screws.
f. Mount battery backup kit 1 onto support chassis and secure right
side screw first (charger board side) 11 .
g. Position the wire battery harness 9neatly and secure left side of
battery kit with cable clamp 6.
Wall Mounted
a. Unplug the drive unit from mains power.
b. Remove the timing cover and light diffuser.
c. Mount the Charger Board 7 on the chasis and
secure with four (4) Taptite ‘P’ M4x8 screws 10 .
d. Feed the battery harness 5 through the cable
clamp 12 and secure left corner of the board.
Feed the Wire Harness 8 around the timing
assembly, through opening and plug into
SBC-02 connector on the control board.
e. Remove breakaway slot on timing cover and
feed wire battery harness 9through slot and
replace timing cover. Secure in place with
screws.
f. Connect the battery harness extension 5
plug to the battery harness 9as shown.
g. Position the wire battery harness 9neatly
and secure left side of battery kit with cable
clamp 6.
h. To wall mount - use the battery pack as
template to mark where to drill holes. Pre-drill
holes.
WARNING! After Step (h) the opener may become active
(even when power is off). This is a result of a residual charge
in the batteries.
AVERTISSEMENT! Après l’étape (b) l’opérateur peut
deviendra actif (même alimentation est éteinte). Ceci est un
résultat d’une charge résiduel dans les batteries.
(i) For plaster walls - insert (2) two plaster wall plugs 4into holes, place
battery backup kit over holes and affix with (2) two Taptite “P” M3.5
x 8 screws 3.
(ii) For brick walls - place the battery backup kit over the holes and affix
with (2) two Taptite “P” M3.5 x 8 screws 3.
WARNING! After Step (i) the opener may become active (even
when power is off). This is a result of a residual charge in the
batteries.
AVERTISSEMENT! Après l’étape (i) l’opérateur peut deviendra
actif (même alimentation est éteinte). Ceci est un résultat d’une
charge résiduel dans les batteries.
Troubleshooting
Testing / Maintenance
To ensure a long trouble free life for your battery backup it is recommended
you run the testing procedure on a monthly basis. Batteries should not need
replacing for 4 - 5 years.
Testing Procedure:
a. Press the transmitter to activate the opener.
b. Whilst the door is in motion disconnect power. The door should
complete the cycle as normal.
c. Wait for the door to finish is travel.
d. Press the transmitter to activate the opener.
e. Whilst the door is in motion reconnect power. If the door stopped
or moved very slowly under battery power, ensure mains power is
connected for 24 hours to recharge the batteries. Test the opener again
under battery power to ensure batteries are working effectively.
Automatic Technology America
3626 North Hall Street, Suite 610, Dallas, TX 75219, United States of America
P: +1 800 934 9892 W: www.ata-america.com
h. Connect battery harnesses 5 and 9together.
i. Close the light diffuser and reconnect power.
NOTE: Batteries may take up to 48 hours to charge fully after initial
installation.
j. Run the Testing / Maintenance procedure to test battery.
i. Connect battery harness 2to the harness extension 5.
j. Close the light diffuser and reconnect power.
NOTE: Batteries may take up to 24 hours to charge fully after initial
installation.
k. Run the Testing / Maintenance procedure to test battery.