Avalue Technology HID-2432 User manual

DMR No: T45250-00 Part No: E2017H420A1R
Rev: 2nd
Avalue Intelligent Display & System
HID-2432
24" Multi-Touch Medical Panel PC
User Manual
2nd Ed- 13 August 2020
Copyright © 2020 Avalue Technology Inc., All Rights Reserved.

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Instructions for the User
The document combines text and illustrations, providing a comprehensive overview of
the system. The information is presented as a sequential steps of actions, allowing
the user to learn directly how to use the device. The text provides explanations and
instructs the user step-by-step in the practical use of the product, with short, clear
instructions in an easy-to-follow sequence.
Minimum at least 18 years old and basically reading experience.
Read and understand “westernized Arabic numbers” when written in Arial font,
basically can distinguish human organs and understands hygiene.
Languages as specified in the marketing plan (Ext: Chinese, English….).
For general function operation, no special experience needed for user. For
maintenance project, no special experience needed. Basically mechanical tool
operation knowledge needed when install mounting means (One support system
capable of wall-mounting or base.), please contact a service technician or your
retailer.
Purposes and Applications
HID-2432 is intended to be used in healthcare institutions for general purpose as an
assisting device for data access –patient information, medical records, media
services, and so on. The product is designed for general or special use in the hospital
environment.
Operating principle
A Medical Panel PC has four main components: the arithmetic logic unit (ALU), the
control unit, the memory, and the input and output devices (collectively termed I/O).
These parts are interconnected by buses, often made of groups of wires.
The control unit, ALU, and registers are collectively known as a central processing
unit (CPU). Inside each of these parts are thousands to trillions of small electrical
circuits which can be turned off or on by means of an electronic switch. Each circuit
represents a bit (binary digit) of information so that when the circuit is on it represents
a "1", and when off it represents a "0" (in positive logic representation). The circuits
are arranged in logic gates so that one or more of the circuits may control the state of
one or more of the other circuits.

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Definitions
Warning! A WARNING statement provides important information about a potentially
hazardous situation which, if not avoided, could result in death or serious
injury.
Caution! A CAUTION statement provides important information about a potentially
hazardous situation which, if not avoided, may result in minor or
moderate injury to the user or patient or in damage to the equipment or
other property.
Note! A NOTE provides additional information intended to avoid inconveniences
during operation.
Safety Instructions
1. Strictly follow these Instructions for Use, please read these safety instructions
carefully.
2. Remind to keep this User's Manual for later reference, and any use of the product
requires full understanding and strict observation of all portions of these instructions.
Observe all WARNINGS and CAUTIONS as rendered throughout this manual and on
labels on the equipment.
3. Repair of the device may also only be carried out by MANUFACTURER.
Warning! Because of the danger of electric shock, never remove the cover of a
device while it is in operation or connected to a power outlet.
4. If one of the following situations arises, get the equipment checked by
MANUFACTURER:
The power cord or plug is damaged.
Liquid has penetrated into equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to the user's
manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.

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5. Disconnect this equipment from any AC outlet before cleaning. Use a damp cloth.
Do not use liquid or spray detergents for cleaning and keep this equipment away from
humidity.
Caution! To avoid short-circuiting and otherwise damaging the device, do not allow
fluids to come in contact with the device. If fluids are accidentally spilled
on the equipment, remove the affected unit from service as soon as
possible and contact the service personnel to verify that patient safety is
not compromised.
6. Put this equipment on a reliable surface during installation. Dropping it or letting it
fall may cause damage. For plug-in equipment, the power outlet socket must be
located near the equipment and must be easily accessible.
Caution! To prevent overheating, do not cover the openings and place the device in
direct sunlight or near radiant heaters.
7. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet. Position the power cord so that people cannot step on
it. Do not place anything over the power cord. If the equipment is not used for a long
time, disconnect it from the power source to avoid damage by transient over voltage.
Caution! Do not leave this equipment in an uncontrolled environment where the
storage temperature is below -20°C (-4°F) or above 60°C (140°F). this
may damage the equipment.
8. If your computer is losing dramatic time or the BIOS configuration reset to
default, the battery has no power.
Caution! Do not replace battery yourself. Please contact MANUFACTURER. The
computer is provided with a battery-powered real-time clock circuit. There
is a danger of explosion if battery is incorrectly replaced. Replace only
with same or equivalent type recommended by the manufacture. Discard

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used batteries according to the manufacturer’s instructions
9. Improper installation of VESA mounting can result in serious personal injury! VESA
mount installation should be operated by professional technician, please contact the
service technician or your retail if you need this service.
10. Environmental protection: follow national requirements to dispose of unit.
11. Maintenance: to properly maintain and clean the surfaces, use only the approved
products or clean with a dry applicator.
12. Make sure the user not to contact SIP/SOPs and the patient at the same time.
13. When networking with electrical devices, the operator is responsible for ensuring
that the resulting system meets the requirements set forth by the following standards:
–EN 60601-1 (IEC 60601-1)
Medical electrical equipment
Part 1: General requirements for safety
–EN 60601-1-1 (IEC 60601-1-1)
Medical electrical equipment
Part 1-1: General requirements for safety
Collateral standard: Safety requirements for Medical electrical systems
–EN 60601-1-2 (IEC 60601-1-2)
Medical electrical equipment
Part 1-2: General requirements for safety
Collateral standard: Electromagnetic compatibility; Requirements and tests
14. Accessory equipment connected to the analog and digital interfaces must be in
compliance with the respective nationally harmonized IEC standards (i.e. IEC 60950
for data processing equipment, IEC 60065 for video equipment, IEC 61010-1 for
laboratory equipment, and IEC 60601-1 for medical equipment.) Furthermore, all
configurations shall comply with the system standard IEC 60601-1-1. Everybody who
connects additional equipment to the signal input part or signal output part configures

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a medical system, and is therefore, responsible that the system complies with the
requirements of the system standard IEC 60601-1-1. The unit is for exclusive
interconnection with IEC 60601-1 certified equipment in the patient environment and
IEC 60601-1 certified equipment outside of the patient environment. If in doubt,
consult the technical services department or your local representative.
Caution! Use suitable mounting apparatus to avoid risk of injury.
15. Use a power cord that matches the voltage of the power outlet, which has been
approved and complies with the safety standard of your country.
Note! Environmental protection Follow national requirements to dispose of unit.
Warning! Do not modify this equipment without authorization of the manufacturer.
Warning! To avoid risk of electric shock, this equipment must only be connected to a
supply main with protective earth.
Caution! This adapter Delta MDS-090AAS24F is a forming part of the medical
device.

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Explanation of Graphical Symbols
Warning: dangerous voltage
Caution
Note
ISO 7000-1641: Follow operating instructions or Consult
instructions for use.
Direct current.
Equipotential
Stand-by
US Conformance
Follow the national requirements for disposal of equipment.

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Disposing of your old product
Within the European Union
EU-wide legislation, as implemented in each Member State, requires that waste
electrical and electronic products carrying the mark (left) must be disposed of
separately from normal household waste. This includes monitors and
electrical accessories, such as signal cables or power cords. When
you need to dispose of your display products, please follow the
guidance of your local authority, or ask the shop where you
purchased the product, or if applicable, follow any agreements made
between yourself. The mark on electrical and electronic products only applies to the
current European Union Member States.
Federal Communication Commission Interference Statement
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT
TO THE FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL
INTERFERENCE AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED,
INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from the one the receiver is

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connected to.
Consult the dealer or an experienced radio/TV technician for help.
Notice:
(1) A Unshielded-type power cord is required in order to meet FCC emission limits and
also to prevent interference to the nearby radio and television reception. It is
essential that only the supplied power cord by used.
(2) Use only shielded cables to connect I/O devices to this equipment.
(3) Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and
operated with minimum distance 20cm between the radiator & your body.
For product available in the USA/Canada market, only channel 1~11 can
be operated. Selection of other channels is not possible. The antenna(s)
used for this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter. Shielded interface
cables must be used in order to comply with emission limits.

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Additional Information and Assistance
Contact your distributor, sales representative for technical support if you need
additional assistance. Please have the following information ready before you call:
Product name and serial number
Description of your peripheral attachments
Description of your software (operating system, version, application software,
etc.)
A complete description of the problem
The exact wording of any error messages
This equipment is a source of electromagnetic waves. Before use please, make
sure that there are not EMI sensitive devices in its surrounding which may
malfunction therefore.
Environmental protection
Follow national requirements to dispose of unit.
Manufacturer
Avalue Technology Inc.
7F, No.79, Lide St., Zhonghe District, New Taipei City, 235, Taiwan
TEL: [phone]
FAX: [phone]
Web: www.avalue.com.tw
Information: sal[email protected].tw

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CONTENT
1. HID-2432 Multi Touch Medical Panel PC Features................................13
1.1 Packing List ......................................................................................13
1.2 Specifications....................................................................................14
1.3 Front view.........................................................................................17
1.4 Rear & Bottom view..........................................................................18
1.5 System Dimensions..........................................................................19
2. Setting Up HID-2432 Multi Touch Panel PCs.........................................20
2.1 VESA Mounting ................................................................................21
2.2 Cabling..............................................................................................23
2.3 Cleaning and Disinfecting.................................................................25
3. Using HID-2432 Multi Touch Panel PCs.................................................26
3.1. Turn ON/OFF the System................................................................27
3.1.1 Turn ON the System...............................................................27
3.1.2 Turn OFF the System .............................................................27
3.2 Using LCD Display and Touch Screen .............................................28
3.2.1 Adjust System Volume............................................................28
3.2.2 Adjust LCD Display Brightness...............................................28
3.2.3 LED reading light & Touch function.........................................28
3.2.4 DICOM Settings......................................................................29
4. Hardware Configuration..........................................................................30
4.1 HID-2432 MB Overviews ..................................................................30
4.2 HID-2432 DB Overviews...................................................................31
4.3 HID-2432 MB Jumper and Connector list .........................................32
4.4 HID-2432 MB Jumpers & Connectors settings .................................34
4.4.1 Clear CMOS (JCOMS1) .........................................................34
4.4.2 Serial port 1/2 pin9 signal select (JRI1/JRI2)..........................34
4.4.3 Display Port power selector (JPG3)........................................35
4.4.4 AT/ATX auto power on select (JAT1) ......................................35
4.4.5 Serial port 1 in RS-232/422/485 mode (JCOM1_SEL1) .........36
4.4.6 On-board header for USB2.0 (JUSB1) ...................................36
4.4.7 On-board header for USB2.0 (JUSB2) ...................................37
4.4.8 On-board header for USB2.0 (JUSB3) ...................................37
4.4.9 Battery connector (JBAT1)......................................................38
4.4.10 Display Port connector (JDP1) .............................................38
4.4.11 Speaker_R (JSPR1)..............................................................39
4.4.12 Speaker_L (JSPL1)...............................................................39

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4.4.13 SPI connector (JSPI1)..........................................................40
4.4.14 EC Debug connector (JEC1) ................................................40
4.4.15 UPS-GPIO connector (JUPS1).............................................41
4.4.16 LED connector (JLED1)........................................................41
4.4.17 B2B connector (JB2B1)........................................................42
4.4.18 SATA Power connector (SATAPW1).....................................43
4.4.19 Power connector (JPWR4)...................................................43
4.4.20 General purpose I/O connector (JGPIO1) ............................44
4.4.21 EC General purpose I/O connector (JGPIO2) ......................44
4.4.22 Front Panel1 connector (JFP1).............................................45
4.4.23 Front Panel2 touch button connector (JFP2)........................45
4.4.24 DICOM Power connector (JDICOM_PWR2) ........................46
4.5 HID-2432 DB Jumper and Connector list..........................................47
4.6 HID-2432 DB Jumpers & Connectors settings..................................48
4.6.1 USB connector 1/2 (JUSBU-1/2) ............................................48
4.6.2 USB connector 1/2 (JUSBD-1/2) ............................................48
4.6.3 USB power selector (JUSBS4)...............................................49
4.6.4 COM1/2 in RS-232/422/485 mode (JCOM1/2SEL1) ..............49
4.6.5 Serial port 1 connector (JCOM1)............................................50
4.6.6 Serial port 2 connector (JCOM2)............................................50
4.6.7 B2B connector (B2B1)............................................................51
4.6.8 USB connector 4 (JUSB4)......................................................52
4.6.9 Audio connector (JMIC1)........................................................52
4.6.9.1 Signal Description –Audio connector (JMIC1) ....................52
5. General Safety Guide...............................................................................53

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1. HID-2432 Multi Touch Medical Panel PC
Features
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
In this chapter, you will get to know all features of our HID-2432
Multi Touch Medical Panel PC.
1.1 Packing List
1 x HID-2432 Medical Panel PC
1 x 90W/24V Medical Adapter
1 x Power cord
Power cords:
● Utilize a UL-listed detachable power cord, 3-wire, type SJ or equivalent, 18 AWG min., rated
250 Vmin., provided with a hospital-grade type plug 5-15P configuration for 120V application,
or 6-15P for 240V application.
● Do not overload wall outlets and extension cords as this may result in fire or electric shock.
● Mains lead protection (U.S.: Power cord): Power cords should be routed so that they are not
likely to be walked upon or pinched by items placed upon or against them, paying particular
attention to cords at plugs and receptacles.
● The power supply cord should be replaced by the designated operator only at all time.
●Use a power cord that matches the voltage of the power outlet, which has been approved
and complies with the safety standard of your particular country.

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1.2 Specifications
System
Mother Board
Modified ARC-SKLU for HID-2432
CPU
6th Gen Intel® Core™ i5-6300U, 2-Core, 2.4GHz processor (15W)
CPU Cooler (Type)
Heatsink
Memory
One 204-pin SODIMM Socket Up to 16GB DDR4 2133 SDRAM
Power Supply
DC in
Adapter
Delta 90W/24V MDS- 090AAS24 F
Microphone
Mic in connector
Speaker
0.5W x2
Camera
2.0M CMOS,USB2.0/MIC off/LED off (ACC-NBCAM-04R)
Wireless LAN
mPCIe WiFi 1T1R 802.11b/g/n/ac/
Bluetooth
BT4.0
Operating System
Win 10
Expansion Card
Mini PCIe slot x 2
Other Component
DICOM small board
NFC
ACC-NFC-USB-03R JunWei NFC Module CT-NFCe-10 w/Antenna
Storage
Solid State Drive
2.5” 128GB SSD (ACC-2SFD-128G-05R)
Other Storage Device
By mSATA
Panel
LCD Panel
24” AUO M240UAN01.0 300nits
24” High brightness panel AUO 24” WUXGA Color TFT-LCD
G240UAN01.0 (LVDS cable: G1712WAL000120(JFE 40022))
B/L Inverter/Converter
LED driving board for high brightness panel
Touch Screen
24'',P-Cap,USB,AR+AS,No Logo, icon for DICOM
Touch Controller
EETI
External I/O
Serial Port
2 x DB-9 COM
COM1 RS-232/422/485, selectable by Jumper & BIOS, RS-485 supports
Auto Flow, Pin-9 selected by Ring/+5V/+12V,
COM2 RS-232 only, Pin-9 selected by Ring/+5V/+12V \
USB Port
4 x USB3.0 (2x Double deck)
2 x isolation USB1.1 port (by IET module, upper max. current 300mA,
bottom max current 500mA)

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DIO Port
8 bit GPIO
Video Port
1 x HDMI (by IET module)
Audio Port
Line out
LAN Port
1 x I219LM PHY, 1 x Intel I211AT GbE controller
2 x I210AT isolation ports (by IET module)
Wireless LAN Antenna
Internal PCB type
Switch
Power switch (locate at side of I/O ports)
Indicator Light
HDD LED, Power LED
Expansion Slots
1 x mini PCIe full size (support half size) Auto switch for mSATAor Mini
PCIe, USB
1 x mini PCIe full size (support half size) Auto switch for mSATAor Mini
PCIe, USB (by IET module)
Others
Front panel function touch key
No Back up battery
Mechanical
Power Type
24V
Power Connector Type
4 pin mini DIN
Dimension
573.8 mm (W) x 387.8 mm (H) x 62.5 mm (D)
Weight
8kg
Color
White
Fanless
Yes
OS Support
Win 10/Linux
Reliability
EMI Test
CE/ FCC class B
Safety
UL60601-1 4th edition
Vibration Test
Ramdom Vibration Operation
Reference IEC60068-2-64 Testing procedures
Test Fh : Vibration boardband random Test
1 Test PSD : 0.00454G²/Hz , 1.5 Grms
2 Test frequency : 5~500 Hz
3 Test axis : X,Y and Z axis
4 Test time : 30 minutes each axis
5 System condition : operation mode
6 Test curve
Sine Vibration Test
Reference IEC60068-2-6 Testing procedures
Test Fc : Vibration sinusoidal
1 Test Acceleration : 2G

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2 Test frequency : 5~500 Hz
3 Sweep：1 Oct/ per one minute. (logarithmic)
4 Test axis : X,Y and Z axis
5 Test time :30 min. each axis
6 System condition : Non-Operating mode
7 Test curve
Package Vibration Test:
Reference IEC60068-2-64 Testing procedures
Test Fh : Vibration boardband random Test
1 Test PSD : 0.026G²/Hz , 2.16 Grms
2 Test frequency : 5~500 Hz
3 Test axis : X,Y and Z axis
4 Test time : 30 minutes each axis
5 Test curve
Mechanical Shock Test
With CF/SSD: 10Grms, IEC 60068-2-27, Half Sine, 11ms
Drop Test
Package drop test
Reference ISTA 2A, Method : IEC-60068-2-32 Test:Ed
Test Ea : Drop Test
1 Test phase : One corner, three edges, six faces
2 Test high :
3 Package weight :
4 Test drawing
Operating Temperature
0 ~ 35 degree
Operating Humidity
0 ~ 90% Relative Humidity, Non-condensing
Storage and
Transportation Condition
-20 ~ 60 degree, 10%~90%@35°C, non-condensing
Atmospheric Pressure
50 ~ 106kPa
Expected Service Life
23989hrs
Other Test
DIN 6868157
Note: Specifications are subject to change without notice.

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1.3 Front view
Volume
Up/down
Brightness
Up/down
Reading Light
On/Off
Power on/off
Touch
On/Off
DICOM Mode

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1.4 Rear & Bottom view
I/O port functions description:
Equipotential Terminal Pin: for connect hospital ground/earth
DC in: for Power adapter DC jack
HDD LED: indicate HDD activities status
PWR LED: indicate power status
USB3.0: for USB drive/KB/Mouse/USB HDD…etc USB device
LAN: for internet connection
COM: for Mouse/Ethernet..etc serial port device
HDMI: for display output
Note! Equipotential terminal needs to be linked to the hospital ground/earth
system before booting the system to protect both operator and system.
DC-IN
HDD LED (Orange)
USB3.0
LAN1
LAN2
COM1
HDMI
COM2
USB1.1
COM3
Equipotential Terminal Pin
PWR LED (Green)
COM4
LAN4
LAN3

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1.5 System Dimensions
(Unit: mm)

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2. Setting Up HID-2432 Multi Touch Panel PCs
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This chapter gives instructions on how to set up HID-2432 Multi
Touch Panel PC and how to connect different cables.
2.1 VESA Mounting
2.2 Cleaning and Disinfecting