Avaya 3740 User manual

Avaya 3740/ 3745/ 3749 DECT
Telephones
connected to
Avaya Aura™ Communication Manager
and IP Office
User Guide
21-603690
02/2016
Issue 5.0

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Avaya 374x DECT Telephones - User Guide 02/2016 5
Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ATEX/IECEx Safety Instructions for 3749 Cordless Telephone. . . . . . . . . 12
Sensitive electronic environment (EU/EFTA only). . . . . . . . . . . . . . . . 14
Regulatory compliance statements (EU/EFTA only) . . . . . . . . . . . . . . 14
Disposal of old equipment (EU/EFTA only) . . . . . . . . . . . . . . . . . . . 15
Regulatory compliance statements (USA and Canada only) . . . . . . . . . . 16
Frequency range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Environmental requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Functions and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
The Avaya 3740/3745/3749 DECT Telephone . . . . . . . . . . . . . . . . . . 30
Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Desktop charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Charging the telephone in desktop charger . . . . . . . . . . . . . . . . . 32
Rackmount Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Multiple Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Icons and text in the display . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Keys and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Hot keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Multifunction/Alarm Button . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Volume button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Sound off button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Alphanumeric keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Belt clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Leather casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Menu tree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
My favourites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Short cuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Contents

Contents
6Avaya 374x DECT Telephones - User Guide 02/2016
In call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Additional In Call Functions. . . . . . . . . . . . . . . . . . . . . . . . . . 48
Customizing the menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Turning the telephone On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Log In or Out of a Shared Phone . . . . . . . . . . . . . . . . . . . . . . . . . 49
Turning the audible signal On/Off . . . . . . . . . . . . . . . . . . . . . . . . 51
Locking/Unlocking the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Locking/Unlocking the keypad in idle mode . . . . . . . . . . . . . . . . . 51
Locking/Unlocking the keypad during a call . . . . . . . . . . . . . . . . . 52
Locking/Unlocking the telephone. . . . . . . . . . . . . . . . . . . . . . . . . 52
Muting the ringtone for incoming call or message . . . . . . . . . . . . . . . 53
Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Declining a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Outgoing call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Dialing a number (Pre-Dial) . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Dialing a number directly (Post-Dial) . . . . . . . . . . . . . . . . . . . . . 55
Dialing a number from the call list . . . . . . . . . . . . . . . . . . . . . . 55
Dialing the sender of a message . . . . . . . . . . . . . . . . . . . . . . . 56
Dialing a number from the local phonebook . . . . . . . . . . . . . . . . . 56
Dialing a name from the company phonebook . . . . . . . . . . . . . . . 56
Dialing a name from the central phonebook . . . . . . . . . . . . . . . . . 57
During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Adjusting the volume during a call . . . . . . . . . . . . . . . . . . . . . . 57
Opening contacts during the call . . . . . . . . . . . . . . . . . . . . . . . 57
Opening messaging during the call . . . . . . . . . . . . . . . . . . . . . 58
Turning the microphone on/off during a call. . . . . . . . . . . . . . . . . 58
Transferring the audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Starting a new call during a call . . . . . . . . . . . . . . . . . . . . . . . 59
Toggling between calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Call back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Transferring to a new call . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Starting a conference Call. . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Enabling call waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Switch between Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Contents
Avaya 374x DECT Telephones - User Guide 02/2016 7
Answer Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Enabling DTMF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
DECT Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using the loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Call diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Declining a Call with a Predefined Message . . . . . . . . . . . . . . . . . . . 63
Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Message list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Writing and sending a message . . . . . . . . . . . . . . . . . . . . . . . 64
Voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Receive a voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Checking the voice mail inbox . . . . . . . . . . . . . . . . . . . . . . . . 65
Enabling one key voice mail access . . . . . . . . . . . . . . . . . . . . . 65
Menu operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Call Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Push to talk Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Accepting an invitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Calling a PTT Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Re-joining a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Call Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Opening a personal phonebook . . . . . . . . . . . . . . . . . . . . . . . 73
Calling a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Adding a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Set Ring Signal for a Contact . . . . . . . . . . . . . . . . . . . . . . . . . 75
Delete Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Central Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Writing new messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Editing unsent messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Deleting a message or deleting all messages . . . . . . . . . . . . . . . . 83
Sent messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Contents
8Avaya 374x DECT Telephones - User Guide 02/2016
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Receive a Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Check the Voice Mail inbox . . . . . . . . . . . . . . . . . . . . . . . . . . 86
One Key Voice Mail Access . . . . . . . . . . . . . . . . . . . . . . . . . . 86
My favourites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Adding favourites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Editing favourites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Deleting favourites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Short cuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Defining soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Defining hot keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Defining navigation key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Defining multi-function button for 3740 telephones. . . . . . . . . . . . . 89
Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Sound and Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Keypad Lock Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Phone Lock Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Time and Date Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Change Text size for Messages. . . . . . . . . . . . . . . . . . . . . . . . 98
Change the Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . 98
Change Owner ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Alarm Operations for 3749 telephones . . . . . . . . . . . . . . . . . . . . . . . . 100
Push-Button Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Test Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Personal Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Man-Down and No-Movement Alarm . . . . . . . . . . . . . . . . . . . . . . . 101
Acoustic Location Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Automatic Call after Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
In Charger Action when not in Call . . . . . . . . . . . . . . . . . . . . . . 106
Procedure Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Advanced Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Admin menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Clearing lists in charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Contents
Avaya 374x DECT Telephones - User Guide 02/2016 9
Enhanced Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Receive a Message with Request for Answer . . . . . . . . . . . . . . . . . . 110
Accept/Reject the message . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Message Queuing and Message Priority . . . . . . . . . . . . . . . . . . . . . 110
Message Priority and Call Priority . . . . . . . . . . . . . . . . . . . . . . . . 111
Message Indication Repetition . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Color Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Interactive Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Message Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
The Templates Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Answering a Text Message with a Predefined Message . . . . . . . . . . 114
Mobile Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Send Mobile Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Send Mobile Data with a Prefix . . . . . . . . . . . . . . . . . . . . . . . . 115
System handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Software Upgrade and Additional Features . . . . . . . . . . . . . . . . . . . 115
Handset Updates via Charging Rack . . . . . . . . . . . . . . . . . . . . . . . 115
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Operation Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Accessibility and voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Operating area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Maintenance of Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Battery Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Charge Spare Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Replace the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Easy Replacement of Handset . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Before Starting Easy Replacement Procedure. . . . . . . . . . . . . . . . 125
Easy Replacement Procedure. . . . . . . . . . . . . . . . . . . . . . . . . 125
Attach the Hinge-type Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Attach the Swivel-type Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Attach Cover for No Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Bluetooth Headset for 3745 and 3749 phones . . . . . . . . . . . . . . . . . . . . 131
Introduction to Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Wear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Contents
10 Avaya 374x DECT Telephones - User Guide 02/2016
Enabling Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Pairing and connecting a Bluetooth headset . . . . . . . . . . . . . . . . 133
Adding another Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . 133
Selecting a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . 133
Removing a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Changing the name of Bluetooth headset. . . . . . . . . . . . . . . . . . . 134
Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Volume/Mute Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Adjusting the volume during a call . . . . . . . . . . . . . . . . . . . . . . 135
Turning the microphone On/Off during a call . . . . . . . . . . . . . . . . 135
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Transferring a call to the telephone . . . . . . . . . . . . . . . . . . . . . 135
Transferring a call to the Bluetooth headset. . . . . . . . . . . . . . . . . 135
Toggling to a headset with cord . . . . . . . . . . . . . . . . . . . . . . . . . 136
Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Operation Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Accessibility and Voice quality . . . . . . . . . . . . . . . . . . . . . . . . 136
Operation area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Out of range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Bluetooth headset battery. . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Avaya 374x DECT Telephones - User Guide 02/2016 11
Important safety information
Read this chapter before using the Avaya 3740/3745 DECT Telephones or Avaya 3749 DECT
Telephone.
For safe and efficient operation of the telephone, observe the guidelines given in this manual
and all necessary safety precautions when using the telephone. Follow the operating
instructions and adhere to all warnings and safety precautions located on the product, the Quick
Reference Guide and this User Manual.
This product shall only be used with the following batteries:
Avaya 3740/3745 DECT Telephones:
No. 700500841: DECT 3740/3745 HANDSET BATTERY PACK
Avaya 3749 DECT Telephone:
No. 700500842: DECT 3749 HANDSET BATTERY PACK
Chargers shall only be connected with power adapters included in the following charger kits:
Basic Charger:
No. 700479470: DECT 374x HANDSET BASIC CHARGER KIT EU
No. 700500871: DECT 374x HANDSET BASIC CHARGER KIT UK/NAR/AU
No. 700500872: DECT 374x HANDSET BASIC CHARGER KIT MEXICO
No. 700500873: DECT 374x HANDSET BASIC CHARGER KIT ARGENTINA
Advanced Charger:
No. 700479488: DECT 374x HANDSET ADV CHARGER KIT EU
No. 700500874: DECT 374x HANDSET ADV CHARGER KIT UK
No. 700500875: DECT 374x HANDSET ADV CHARGER KIT NAR
No. 700500876: DECT 374x HANDSET ADV CHARGER KIT AU
No. 700500877: DECT 374x HANDSET ADV CHARGER KIT BRASIL, MEXICO
No. 700500878: DECT 374x HANDSET ADV CHARGER KIT ARGENTINA

12 Avaya 374x DECT Telephones - User Guide 02/2016
ATEX/IECEx Safety Instructions for 3749 Cordless Telephone
Intrinsically safe use

Important safety information
Avaya 374x DECT Telephones - User Guide 02/2016 13
Charging the battery
When using in hazardous or classified areas, use an approved battery pack only. The battery
pack must be marked with art. no 660274 on the label.
Charging parameters: Um = 5.25V, Im = 1.15A
For approved battery types, see certificate IECEx SIR 10.0038, or Sira 10ATEX2072 and
following supplements.
The documents above and the EC Declaration of Conformity can be found at
http://www.avaya.com/gcm/emea/de/includedcontent/conformity.htm.
!Important:
Important: Battery charging or replacement is NOT permitted in a hazardous area.
When charging the EX classified handset, it is only permitted to use a charger
marked with DC3-CAAB/1A (or greater), DC4-CAAB/3A (or greater) or
CR3-CAAB/2A (or greater) on the label. It is not permitted to charge the EX
battery pack alone.
Removing the battery
The battery pack is fastened by two screws that require a special tool, Battery pack opener for
the ATEX/IECEx/CSA battery. The opener is delivered together with the handset and can also
be ordered as a spare part.
To remove the battery pack, use the opener and untighten the screws. Remove the battery pack
by pulling the screws. To fasten the battery pack use the opener and tighten the screws. See
also Replace the Battery on page 124.
!Important:
Important: Removing the battery pack is NOT permitted in a hazardous area.
Attention
●The product is housed in an enclosure that meets IP65. However, the ATEX/IECEx
classified telephone is not intended to be immersed in dust or water.
●In the case of suspected damage, do not use the ATEX/IECEx classified telephone in a
hazardous area.
●Make sure that the product marking corresponds to the site requirements.
●Before installation consult the product documentation.
●National safety rules and regulations have to be observed.
●Do not use accessories to the product without ensuring that they are suitable for use in a
hazardous area.
●Modification of the product is not permitted.
●Product repair has to be done at authorised repair shops only.

14 Avaya 374x DECT Telephones - User Guide 02/2016
Headset in ATEX/IECEx classified areas
In hazardous areas, it is only permitted to use the headset adapter for Peltor headset (art. no.:
660281) in combination with an ATEX/IECEx classified Peltor headset. The headset must be
compatible with the output parameters of the headset connector as follows:
Uo= 4.2 V
Io= 169 mA
Po= 583 mW
Co= 2.2 μF
Lo= 2.2 μH
Sensitive electronic environment (EU/EFTA only)
Only use this product in countries where the appropriate authorities have given their
authorisation.
The CE symbol on the product certifies its conformity with the technical guidelines concerning
user safety and electro-magnetic compatibility valid at the time of approval; in accordance with
European directive No. 1999/05/EC.
The products Avaya 374x DECT Telephones comply with IP65 according to IEC 529 / EN 60
529.
Any radio-based equipment can potentially cause interference with other equipment and can be
interfered from other equipment. This also applies for DECT equipment. However due to the
very low transmission power level the changes for interference are very small. Research proves
that operational DECT telephones normally don't influence electronic equipment however some
precautions must be taken into account for sensitive electronic equipment e.g. sensitive
laboratory equipment. When DECT telephones operate in straight nearness of sensitive
electronic equipment incidental influence can appear. You are advised not to place the DECT
telephone on or close (less then 10 cm) to this kind of equipment, even in standby mode.
Regulatory compliance statements (EU/EFTA only)
Permission and Conformity
We, Avaya Inc., declare that the product line DECT R4 concurs with the basic requirements and
other relevant provisions of EU Directive 1999/5/EU concerning radio equipment and
telecommunications terminal equipment and the mutual recognition of their conformity.

Important safety information
Avaya 374x DECT Telephones - User Guide 02/2016 15
Intended use
This equipment is intended for connection to radio interfaces (DECT) of Avaya PBX systems.
It is compliant with the essential requirements of the EU-Directive 1999/5/EU (Radio and
Telecommunication Terminal Equipment, R&TTE).
Due to the differences of the individual public networks and network operators this compliance
does not by itself give an unconditional assurance of successful operation at every network
termination point. For the time being we are not aware of any network on which the equipment
will not work due to its design.
In the event of problems, you should contact your equipment supplier or your Avaya service.
The conformity declaration can be accessed at the following Internet address:
http://www.avaya.com/gcm/emea/de/includedcontent/conformity.htm
or search the index using the key term "Conformity".
Disposal of old equipment (EU/EFTA only)
Always dispose of old equipment correctly - keep our environment tidy.
Old electrical and electronic equipment marked with this symbol can contain
substances hazardous to human beings and the environment. Never dispose of
these items together with unsorted municipal waste (household waste). In order to
protect the environment, public collection points have been set up to ensure the
correct disposal of old electrical and electronic equipment marked with this symbol.
To reduce the risk of these substances being released into the environment and to
reduce the burden on natural resources, it is also possible to participate in Avaya’s
used equipment return system. This system ensures the correct recycling of old
equipment as well as the re-utilisation of individual components.

16 Avaya 374x DECT Telephones - User Guide 02/2016
Regulatory compliance statements (USA and Canada only)
FCC compliance statements
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separation between the equipment and receiver.
●Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
●Consult the dealer or an experienced radio/TV technician for help.
Privacy of communications may not be ensured when using this cordless telephone.
Use of non-manufacture approved accessories may violate the FCC RF exposure guidelines
and should be avoided.
Exposure to radio frequency signals
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value
measured when used at the ear, and when worn on the body using belt clip:
Portables without
Bluetooth
Portables with Bluetooth
FCC ID:BXZDH5 FCC ID:BXZDH5BL
IC: 3724B-DH5 IC: 3724B-DH5BL
US: 9FVW4NANDH5 HAC US: 9FVW4NANDH5 HAC
SAR
values
With Bluetooth Without Bluetooth
Head 0.013 W/Kg 0.008 W/Kg
Body worn 0.016 W/Kg 0.011 W/Kg

Important safety information
Avaya 374x DECT Telephones - User Guide 02/2016 17
This device and its antenna must not be co-located or operating in conjunction with any other
antenna or transmitter.
Information to user
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Modifications
Changes or modifications to the equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Hearing aid compatibility
This equipment is hearing aid compatible (HAC).
IC requirements for canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B conforme á la norme NMB-003 du Canada.
Frequency range
The telephone is a radio transmitter and receiver. When it is on, it receives and sends out radio
frequency (RF) energy. The telephone operates on different frequency ranges depending on
market and employs commonly used modulation techniques:
Power supply
The mains voltage of the adapter should match the local mains voltage, this can be 110 V or
230 V. Check if both voltages do match before installing the charger and adapter.
EU 1880-1900 MHz
USA 1920-1930 MHz
LA 1910-1930 MHz
BR 1910-1920 MHz

18 Avaya 374x DECT Telephones - User Guide 02/2016
Safety precautions
●Do not open the cordless telephone or charger, this could expose you to high voltages.
Have all repairs carried out by authorized service personnel.
●Avoid volume levels that may be harmful to your hearing. Exposure to excessive sound
pressure from a telephone's earpiece or headset may cause permanent hearing loss.
●Do not allow the charger and the battery contacts to come into contact with conductive
objects such as keys, paper clips, rings or bracelets.
●Do not allow the cordless telephone and charger to come into contact with water or
chemicals.
●Only use the plug-in AC adapter and battery type supplied.
●Do not use AC adapters which are visibly damaged (cracked or broken housing) and keep
the ventilation slits on the plug-in AC adapters free.
●Do not use the cordless telephones in vehicles or in hazardous locations.
●This product contains magnetic material. Be aware that small metallic objects may stick for
example to the loudspeaker. This may deteriorate the audio quality and can be harmful.
●Save this manual. It includes important safety information and operating instructions.
Save all instructions for future reference.
●Position the electrical cord to the AC power supply where it is least likely to be subjected to
damage or stress.
●Remove the electrical cord from an outlet by pulling gently on the AC adapter, not by
pulling the cord.
●Unplug the battery charger from a power source before cleaning the telephone to reduce
risk of electric shock.
●Do not use auxiliary equipment with the telephone which is not exclusively recommended
by the manufacturer, see Accessories on page 38. The use of any auxiliary equipment not
recommended by the manufacturer may result in fire, electric shock, or injury, and will void
the warranty.
●Do not expose the telephone to open flame.
●Do not expose the telephone and the charger to direct sunlight for long periods. Keep the
telephone and charger away from excessive heat and moisture.
●Do not allow heavy objects to fall on the telephone.
●Do not allow children to play with the product packaging material. Product packaging
material is often small and may present a choking hazard.
●Do not allow children to play with the telephone. It is not a toy. Children could hurt
themselves or others. Children could also damage the telephone.
●Do not expose to prolong light.

Important safety information
Avaya 374x DECT Telephones - User Guide 02/2016 19
Usage
Like all other cordless telephones, this cordless telephone uses radio signals which do not
guarantee a connection set-up under all circumstances. Generally, you should therefore not rely
exclusively on cordless telephones when making indispensable calls (for example, medical
emergencies).

20 Avaya 374x DECT Telephones - User Guide 02/2016
Environmental requirements
Cordless telephone
●Use the DECT cordless telephones within the following temperature ranges:
●For 3740 telephone, from -10 °C to +55 °C (14 °F to 131 °F)
●For 3745/ 3749 telephone, from -10 °C to +40 °C (14 °F to 104 °F)
●Avoid exposing the telephone to direct sunlight or close to other heat sources.
●Do not expose the telephone to open flame.
●Keep the telephone away from excessive heat and moisture.
●Avoid sudden temperature changes to prevent condensation in the telephone. It is
recommended to put the telephone into an air tight plastic bag until the temperature is
adjusted, for example, when entering or leaving a cold/heated building on a warm/cold
day.
●Protect your telephone from aggressive liquids and vapors.
●If the telephone has been exposed for water or condense, remove the battery immediately
and let it dry completely before re-inserting the battery.
●Keep the telephone away from strong electromagnetic fields.
●Do not place a cold telephone in a charger.
Battery
●Do not immerse the battery into water. This could short-circuit and damage the battery.
●Do not expose a battery to an open flame. This could cause the battery to explode.
●Do not allow the metal contacts on the battery to touch another metal object. This could
short-circuit and damage the battery.
●Do not leave a battery where it could be subjected to extremely high temperatures, such
as inside a car on a hot day.
●Use the Desktop Charger or the wall mounted Charging Rack for charging. Charge the
battery for at least one hour the first time you use the battery. Note that the wall mounted
charger with a battery pack adapter has to be used if the battery alone is to be charged.
●Do not charge a battery when the ambient room temperature is above 40 ºC or below
+5 ºC (above 104 ºF or below 41 ºF).
●Do not attempt to take a battery apart.
●Do not disconnect the battery unless it needs to be replaced.
●Do power the telephone off before removing the battery.
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