Avaya Media Gateway G350 Instruction Manual

Installing and Upgrading the Avaya
G350 Media Gateway
03-300394
Issue 4
February 2007

© 2007 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing, Avaya Inc. can
assume no liability for any errors. Changes and corrections to the information
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For full legal page information, please see the complete document,
Avaya Legal Page for Software Documentation,
Document number 03-600758.
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Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your sales
agreement to establish the terms of the limited warranty. In addition, Avaya’s
standard warranty language, as well as information regarding support for this
product, while under warranty, is available through the following Web site:
http://www.avaya.com/support
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questions about your product. The support telephone number
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Issue 4 February 2007 3
About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Downloading this book and updates from the Web . . . . . . . . . . . . . . . . . 11
Downloading this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Safety labels and security alert labels . . . . . . . . . . . . . . . . . . . . . . . . 12
Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Within the US. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Sending us comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 1: Before you install . . . . . . . . . . . . . . . . . . . . . . . . 17
Before going to site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Prepare required equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Equipment required for installation . . . . . . . . . . . . . . . . . . . . . 17
Equipment required for mounting . . . . . . . . . . . . . . . . . . . . . . 17
Equipment required for installing an S8300 media server . . . . . . . . . 18
Equipment required if you are not installing an S8300 media server . . . 18
Obtain the G350 serial number . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Obtain RFA access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Check license file and Avaya Communication
Manager versions for a Local Survivable Processor (LSP) . . . . . . . . . . 19
Download a G350 license file to your laptop. . . . . . . . . . . . . . . . . . . 19
Download a G350 authentication file to your laptop . . . . . . . . . . . . . . 19
Download CM license and authentication files to your laptop . . . . . . . . . 20
Run the Automatic Registration Tool (ART)
for the RAS IP address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Obtaining the RAS IP address and password . . . . . . . . . . . . . . . . 21
Download recent firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Obtain the Electronic Preinstallation Worksheet (EPW) . . . . . . . . . . . . 22
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Environmental verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Grounding verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Unpacking package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Before you begin the installation . . . . . . . . . . . . . . . . . . . . . . . . . 25
Contents

Contents
4 Installation and Upgrades for the Avaya G350 Media Gateway
Chapter 2: Installing the Avaya G350 Media Gateway . . . . . . . . . . 27
Step 1: Mount the G350 chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Mounting the G350 in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Brackets without cable guides . . . . . . . . . . . . . . . . . . . . . . . . 28
Brackets with cable guides . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Attaching each mounting bracket to the G350. . . . . . . . . . . . . . . . 30
Before mounting the G350 . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Mounting the G350 in the rack . . . . . . . . . . . . . . . . . . . . . . . . 31
Mounting the G350 on a wall . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Attaching brackets to the G350 for wall mounting . . . . . . . . . . . . . 31
Fastening the G350 to the wall . . . . . . . . . . . . . . . . . . . . . . . . 31
Placing the G350 on a table . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Step 2: Install the media modules . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Before inserting media modules into the G350 chassis . . . . . . . . . . . . 32
Combination limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Allocating slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Inserting the S8300 Media Server module . . . . . . . . . . . . . . . . . . . . 35
Inserting media modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Step 3: Attach ground conductors . . . . . . . . . . . . . . . . . . . . . . . . . . 39
General grounding requirements. . . . . . . . . . . . . . . . . . . . . . . . . 39
Installation location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Ground Conductor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Ground block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Restricted Access Location. . . . . . . . . . . . . . . . . . . . . . . . . . 40
Approved grounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connect the safety ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Attaching the ground wires . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Step 4: Connect power to the G350 . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 3: Connecting devices. . . . . . . . . . . . . . . . . . . . . . . 45
Step 1: Connecting data and voice devices . . . . . . . . . . . . . . . . . . . . . 45
Connecting a switch or a network data port . . . . . . . . . . . . . . . . . . . 45
Devices that may need connecting . . . . . . . . . . . . . . . . . . . . . . 45
Devices that may need connecting to a LAN switch
or a network data port, via a network cable . . . . . . . . . . . . . . . . 46
If the MM314 or MM316 media module is not installed . . . . . . . . . . . 46
If the MM314 or MM316 media module is installed . . . . . . . . . . . . . 46
Connecting a LAN switch . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Connecting a server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Contents
Issue 4 February 2007 5
Connecting an IP telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Connecting the telephone to the G350 . . . . . . . . . . . . . . . . . . . . 49
Connecting an ISDN BRI station . . . . . . . . . . . . . . . . . . . . . . . . . 49
Connecting one ISDN BRI station to one ISDN port. . . . . . . . . . . . . 49
Connecting two ISDN BRI stations to one ISDN port . . . . . . . . . . . . 49
Connecting an analog telephone . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting a DCP telephone to an
MM312, MM712, or MM717 media module . . . . . . . . . . . . . . . . . . . 52
Connecting an analog trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Connecting an E1/T1 trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Connecting an ISDN BRI trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Connecting devices to the MM717 and MM716 media modules . . . . . . . . 55
Connecting the MM716 or MM717 front panel connector
to a punch down block. . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Step 2: Install circuit protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Step 3: Connect to the Wide Area Network (WAN) . . . . . . . . . . . . . . . . . 56
Connecting a WAN to the G350. . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connecting a USP WAN link to the MM342 media module . . . . . . . . . 57
Connecting an E1/T1 WAN link to the MM340 media module. . . . . . . . 57
Connecting an Ethernet WAN link . . . . . . . . . . . . . . . . . . . . . . 58
Connecting an external router to the G350 . . . . . . . . . . . . . . . . . . . 58
Step 4: Install the Coupled Bonding Conductor. . . . . . . . . . . . . . . . . . . 58
Installing the CBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Step 5: Install the Avaya Partner Contact Closure Adjunct . . . . . . . . . . . . . 59
Installing the contact closure . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Chapter 4: Connecting and enabling a modem for remote access . . . 61
Connecting and enabling a modem (G350 without S8300) . . . . . . . . . . . . . 61
Connecting and enabling a serial modem . . . . . . . . . . . . . . . . . . . . 61
Connecting and enabling a USB modem (G350 without S8300) . . . . . . . . 66
Testing the modem connection (G350 without S8300) . . . . . . . . . . . . . 71
Connecting and enabling a modem (G350 with S8300) . . . . . . . . . . . . . . . 72
Maintenance web pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Accessing the Maintenance web pages . . . . . . . . . . . . . . . . . . . 72
Change the modem settings on the Configure
Server Maintenance web pages . . . . . . . . . . . . . . . . . . . . . . . 75
Connect and enable a USB modem (G350 with S8300) . . . . . . . . . . . . . 76
Connecting and enabling the modem . . . . . . . . . . . . . . . . . . . . 76
Test the modem connection (G350 with S8300) . . . . . . . . . . . . . . . . . 77
If a USB CD-ROM is required to download software upgrades. . . . . . . . . 77

Contents
6 Installation and Upgrades for the Avaya G350 Media Gateway
Chapter 5: Configuring the G350. . . . . . . . . . . . . . . . . . . . . . 79
Chapter 6: After installation. . . . . . . . . . . . . . . . . . . . . . . . . 81
Step 1: Test the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Testing data connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Testing telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Testing trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
LSP failover testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Step 2: Remove the installation equipment . . . . . . . . . . . . . . . . . . . . . 83
Chapter 7: Upgrading media modules and devices. . . . . . . . . . . . 85
Adding a media module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Adding voice modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Adding WAN and LAN modules . . . . . . . . . . . . . . . . . . . . . . . . . 85
Adding a LAN device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Configure the LAN device on the G350 . . . . . . . . . . . . . . . . . . . . . 86
Record LAN information for software configuration . . . . . . . . . . . . 86
Test the LAN device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Adding a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Connect the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Configure the telephone on the G350 . . . . . . . . . . . . . . . . . . . . . . 87
Record telephone information for software configuration . . . . . . . . . 87
Test the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Adding a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Order the trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Special considerations when ordering an analog trunk . . . . . . . . . . 88
Connect the trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Configure the trunk on the G350 . . . . . . . . . . . . . . . . . . . . . . . . . 89
Record trunk information for software configuration . . . . . . . . . . . . 89
Test the trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Adding a WAN line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Order the WAN line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Connect the WAN line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configure the WAN line on the G350 . . . . . . . . . . . . . . . . . . . . . . . 90
Record WAN information for software configuration . . . . . . . . . . . . 90
Test the WAN link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Adding an Avaya Partner Contact Closure Adjunct. . . . . . . . . . . . . . . . . 90

Contents
Issue 4 February 2007 7
Chapter 8: Upgrading the Avaya
Communication Manager software . . . . . . . . . . . . . . 91
Upgrading the software using a CD-ROM drive . . . . . . . . . . . . . . . . . . . 91
Local configuration with S8300 Media Gateway. . . . . . . . . . . . . . . . . 92
Upgrading the software without a CD-ROM drive . . . . . . . . . . . . . . . . . . 92
Remote configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Performing the upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 9: Upgrading the G350 firmware . . . . . . . . . . . . . . . . . 93
Upgrading G350 firmware using Avaya Software Update Manager . . . . . . . . 93
Upgrading G350 firmware from the primary controller . . . . . . . . . . . . . . . 94
Upgrading G350 firmware using Gateway Installation Wizard (GIW). . . . . . . . 94
Upgrading G350 firmware and Avaya Communication
Manager software using Avaya Installation Wizard (IW). . . . . . . . . . . . . . 95
Upgrading G350 firmware using the CLI via FTP/TFTP . . . . . . . . . . . . . . . 96
CLI Commands for upgrading G350 firmware via FTP/TFTP . . . . . . . . . . 96
Example upgrade via FTP/TFTP using the CLI . . . . . . . . . . . . . . . . . 97
Preparing installation worksheets . . . . . . . . . . . . . . . . . . . . . . . . 97
Entering values in Server Values worksheet. . . . . . . . . . . . . . . . . 98
Setting up a TFTP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Setting up a TFTP on the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Downloading G350 firmware files to a local TFTP server. . . . . . . . . . . . 100
Installing firmware from the TFTP server on the S8300 Media Server . . . . . 101
Copying firmware files to the /tftpboot directory of an S8300 Media Server 102
Upgrading G350 firmware using the CLI via a USB device . . . . . . . . . . . . . 103
CLI Commands for upgrading G350 firmware via a USB device . . . . . . . . 103
Example upgrade using the CLI via a USB device . . . . . . . . . . . . . . . 103
Downloading G350 firmware files to a local PC . . . . . . . . . . . . . . . . . 104
Chapter 10: Upgrading IP phone configuration and firmware files . . . 105
Administering the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Upgrading the IP telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
TFTP IP telephone upgrade examples . . . . . . . . . . . . . . . . . . . . . . . . 108
Upgrading the 4602SW and 4602D phones . . . . . . . . . . . . . . . . . . . 109
Upgrading 4620 IP phones after the script files are already stored in NVRAM 111
Failure scenarios and repair actions . . . . . . . . . . . . . . . . . . . . . . . . . 113
Upgrading Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Contents
8 Installation and Upgrades for the Avaya G350 Media Gateway
Chapter 11: Backing up and restoring the G350 . . . . . . . . . . . . . 115
Chapter 12: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 117
One telephone stops working. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Identifying the problem when one phone stops working . . . . . . . . . . . . 117
Several telephones stop working. . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Identifying the problem when several phones stop working . . . . . . . . . . 118
No power on the G350. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
A trunk stops working. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
A WAN line stops working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
CLI is not accessible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Appendix A: Front panel description . . . . . . . . . . . . . . . . . . . 123
The front panel of the Avaya G350 Media Gateway chassis without media modules 123
Media module slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
System LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Analog telephone ports and LEDs . . . . . . . . . . . . . . . . . . . . . . . . 125
Contact closure port (CCA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Implement the contact closure feature. . . . . . . . . . . . . . . . . . . . 125
Router port (ETH WAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Switch port (ETH LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Console port (CON) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
USB port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Reset (RST) and Alternate Software Bank (ASB) buttons. . . . . . . . . . . . 126
Load firmware from a bank other than the default bank during startup . . 127
The front panel of the Avaya S8300 Media Server. . . . . . . . . . . . . . . . . . 127
S8300 Media Server ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
S8300 Media Server port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 128
The front panel of the Avaya MM312 media module. . . . . . . . . . . . . . . . . 128
MM312 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
MM312 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
The front panel of the Avaya MM314 media module. . . . . . . . . . . . . . . . . 129
MM314 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
MM314 alarm LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
MM314 port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
The front panel of the Avaya MM316 media module. . . . . . . . . . . . . . . . . 131
MM316 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
MM314 alarm LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
MM314 port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Contents
Issue 4 February 2007 9
The front panel of the Avaya MM340 media module. . . . . . . . . . . . . . . . . 133
MM340 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
MM340 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
The front panel of the Avaya MM342 media module. . . . . . . . . . . . . . . . . 135
MM342 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
MM342 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
The front panel of the Avaya MM710 media module. . . . . . . . . . . . . . . . . 136
MM710 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
MM710 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
The front panel of the Avaya MM711 media module. . . . . . . . . . . . . . . . . 138
MM711 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
MM711 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
The front panel of the Avaya MM712 media module. . . . . . . . . . . . . . . . . 139
MM712 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
MM712 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
The front panel of the Avaya MM714 media module. . . . . . . . . . . . . . . . . 140
MM714 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
MM714 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
The front panel of the Avaya MM716 media module. . . . . . . . . . . . . . . . . 141
MM716 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
MM716 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
The front panel of the Avaya MM717 media module. . . . . . . . . . . . . . . . . 143
MM717 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
MM717 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
The front panel of the Avaya MM720 media module. . . . . . . . . . . . . . . . . 145
MM720 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
MM720 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
The front panel of the Avaya MM722 media module. . . . . . . . . . . . . . . . . 146
MM722 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
MM722 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Appendix B: Technical specifications . . . . . . . . . . . . . . . . . . . 147
G350 Media Gateway specifications . . . . . . . . . . . . . . . . . . . . . . . . . 147
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Appendix C: Running the Avaya Installation Wizard (Avaya IW). . . . . 149
Accessing Avaya IW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Preliminary screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Contents
10 Installation and Upgrades for the Avaya G350 Media Gateway
MGC configuration and upgrade options . . . . . . . . . . . . . . . . . . . . . . 154
Configuring and upgrading the media server . . . . . . . . . . . . . . . . . . 155
Upgrading an existing MGC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Configuring the primary controller IP addresses . . . . . . . . . . . . . . . . . . 162
Gateway configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Firmware configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Modem configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Telephony configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Trunk configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Adding a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Modifying trunk parameters. . . . . . . . . . . . . . . . . . . . . . . . . . 187
Modifying IP route configuration . . . . . . . . . . . . . . . . . . . . . . . 188
Displaying trunk status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Removing a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Configuring a trunk media module . . . . . . . . . . . . . . . . . . . . . . 191
Endpoint installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Alarm configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Password and final screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Appendix D: Running the Gateway Installation Wizard (GIW) . . . . . . 201
Running the Gateway Installation Wizard (GIW). . . . . . . . . . . . . . . . . . . 201
Performing a basic configuration of the G350. . . . . . . . . . . . . . . . . . 201
Connect a modem, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Connecting a serial modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Connecting a USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Test the modem connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Testing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223