Avaya G450 manager Instruction Manual

Installing and Upgrading the Avaya

G450 Media Gateway

03-602054

Issue 2

June 2008

Notice

While reasonable efforts were made to ensure that the information in this

document was complete and accurate at the time of printing, Avaya Inc. can

assume no liability for any errors. Changes and corrections to the information

in this document may be incorporated in future releases.

For full legal page information, please see the complete document,

Avaya Legal Page for Software Documentation,

Document number 03-600758.

To locate this document on the website, simply go to

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Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to

the original published version of this documentation unless such modifications,

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agree to indemnify and hold harmless Avaya, Avaya's agents, servants and

employees against all claims, lawsuits, demands and judgments arising out of,

or in connection with, subsequent modifications, additions or deletions to this

documentation to the extent made by the Customer or End User.

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sites referenced elsewhere within this documentation, and Avaya does not

necessarily endorse the products, services, or information described or offered

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we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales

agreement to establish the terms of the limited warranty. In addition, Avaya’s

standard warranty language, as well as information regarding support for this

product, while under warranty, is available through the following Web site:

http://www.avaya.com/support

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transfer, and or use can be a criminal, as well as a civil, offense under the

applicable law.

Avaya support

Avaya provides a telephone number for you to use to report problems or to ask

questions about your product. The support telephone number

is 1-800-242-2121 in the United States. For additional support telephone

numbers, see the Avaya Web site:

http://www.avaya.com/support

Issue 2 June 2008 3

About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Downloading this book and updates from the Web . . . . . . . . . . . . . . . . . 13

Downloading this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Safety labels and security alert labels . . . . . . . . . . . . . . . . . . . . . . . . 13

Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Within the US. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Sending us comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 1: Before you install . . . . . . . . . . . . . . . . . . . . . . . . 19

Before going to site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Preparing required equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Equipment required for installation . . . . . . . . . . . . . . . . . . . . . 19

Equipment required for mounting . . . . . . . . . . . . . . . . . . . . . . 19

Equipment required for installing an S8300 Server . . . . . . . . . . . . . 20

Equipment required if you are not installing an S8300 Server . . . . . . . 20

Obtaining the G450 serial number . . . . . . . . . . . . . . . . . . . . . . . . 20

Obtaining RFA access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Checking license file and Avaya Communication

Manager versions for a Local Survivable Processor (LSP) . . . . . . . . . . 21

Downloading a G450 license file to your laptop . . . . . . . . . . . . . . . . . 21

Downloading CM license and authentication files to your laptop . . . . . . . 21

Running the Automatic Registration Tool (ART)

for the RAS IP address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Obtaining the RAS IP address and password . . . . . . . . . . . . . . . . 22

Downloading recent firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Obtaining the Electronic Preinstallation Worksheet (EPW). . . . . . . . . . . 24

Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Environmental verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Power verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Grounding verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing power supply units . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Unpacking and checking package contents . . . . . . . . . . . . . . . . . . . 27

Chapter 2: Installing the Avaya G450 Media Gateway . . . . . . . . . . 29

Step 1: Mounting the G450 chassis . . . . . . . . . . . . . . . . . . . . . . . . . 29

Mounting the G450 in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Contents

4 Installation and Upgrades for the Avaya G450 Media Gateway

Brackets without cable guides . . . . . . . . . . . . . . . . . . . . . . . . 30

Brackets with cable guides . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Attaching each mounting bracket to the G450. . . . . . . . . . . . . . . . 31

Before mounting the G450 . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Mounting the G450 in the rack . . . . . . . . . . . . . . . . . . . . . . . . 32

Mounting the G450 on a wall . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Attaching brackets to the G450 for wall mounting . . . . . . . . . . . . . 32

Fastening the G450 to the wall . . . . . . . . . . . . . . . . . . . . . . . . 33

Placing the G450 on a table . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Step 2: Installing the Power Supply Units . . . . . . . . . . . . . . . . . . . . . . 33

Step 3: Installing the media modules. . . . . . . . . . . . . . . . . . . . . . . . . 34

Before inserting media modules into the G450 chassis . . . . . . . . . . . . 34

Combination limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Allocating slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Inserting the S8300 Server module. . . . . . . . . . . . . . . . . . . . . . . . 37

Inserting media modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Step 4: Attaching ground conductors . . . . . . . . . . . . . . . . . . . . . . . . 40

General grounding requirements. . . . . . . . . . . . . . . . . . . . . . . . . 40

Installation location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Ground conductor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Ground block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Restricted Access Location. . . . . . . . . . . . . . . . . . . . . . . . . . 41

Approved grounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Connecting the safety ground . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Attaching the ground wires . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Step 5: Connecting power to the G450. . . . . . . . . . . . . . . . . . . . . . . . 44

PWR LED indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Chapter 3: Connecting devices. . . . . . . . . . . . . . . . . . . . . . . 47

Step 1: Connecting data and voice devices . . . . . . . . . . . . . . . . . . . . . 47

Connecting a switch or a network data port . . . . . . . . . . . . . . . . . . . 47

Connecting a computer to the Services port . . . . . . . . . . . . . . . . 48

Connecting an IP telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Connecting the telephone to the G450 . . . . . . . . . . . . . . . . . . . . 49

Connecting an ISDN BRI station . . . . . . . . . . . . . . . . . . . . . . . . . 49

Connecting one ISDN BRI station to one ISDN port. . . . . . . . . . . . . 49

Connecting two ISDN BRI stations to one ISDN port . . . . . . . . . . . . 49

Connecting an analog telephone . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting a DCP telephone to an

MM712 or MM717 media module . . . . . . . . . . . . . . . . . . . . . . . . 52

Issue 2 June 2008 5

Connecting an analog trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Connecting an E1/T1 trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Connecting an ISDN BRI trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Connecting devices to the MM717 and MM716 media modules . . . . . . . . 55

Connecting the MM716 or MM717 front panel connector

to a punch down block. . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Step 2: Installing circuit protection. . . . . . . . . . . . . . . . . . . . . . . . . . 56

Step 3: Connecting to the Wide Area Network (WAN). . . . . . . . . . . . . . . . 57

Connecting a WAN to the G450. . . . . . . . . . . . . . . . . . . . . . . . . . 57

Connecting a WAN link to the MM342 media module . . . . . . . . . . . . 57

Connecting an E1/T1 WAN link to the MM340 media module. . . . . . . . 58

Connecting an Ethernet WAN link . . . . . . . . . . . . . . . . . . . . . . 58

Connecting an external router to the G450 . . . . . . . . . . . . . . . . . . . 58

Step 4: Installing the Coupled Bonding Conductor . . . . . . . . . . . . . . . . . 58

Installing the CBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Step 5: Installing the Avaya Partner Contact Closure Adjunct . . . . . . . . . . . 59

Installing the contact closure . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Step 6: Installing an 808A Emergency Transfer Panel and associated telephones 60

Chapter 4: Connecting and enabling a modem for remote access . . . 63

Connecting and enabling a modem (G450 without S8300) . . . . . . . . . . . . . 63

Connecting and enabling a serial modem . . . . . . . . . . . . . . . . . . . . 63

Connecting and enabling a USB modem (G450 without S8300) . . . . . . . . 68

Testing the modem connection (G450 without S8300) . . . . . . . . . . . . . 73

Connecting and enabling a USB modem (G450 with S8300) . . . . . . . . . . . . 74

Maintenance web pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Accessing the Maintenance web pages . . . . . . . . . . . . . . . . . . . 74

Changing the modem settings on the Configure Server Maintenance

Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Connecting and enabling a USB modem (G450 with S8300) . . . . . . . . . . 78

Connecting and enabling the modem . . . . . . . . . . . . . . . . . . . . 78

Testing the modem connection (G450 with S8300) . . . . . . . . . . . . . . . 79

If a USB CD-ROM drive is required to download software upgrades . . . . . 79

Chapter 5: Configuring the G450. . . . . . . . . . . . . . . . . . . . . . 81

Chapter 6: After installation. . . . . . . . . . . . . . . . . . . . . . . . . 83

Step 1: Testing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Testing data connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Testing telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

6 Installation and Upgrades for the Avaya G450 Media Gateway

Testing trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

LSP failover testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Step 2: Removing the installation equipment . . . . . . . . . . . . . . . . . . . . 85

Chapter 7: Adding media modules and devices. . . . . . . . . . . . . . 87

Adding a media module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Adding voice modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Adding WAN modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Adding a LAN device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Configuring the LAN device on the G450 . . . . . . . . . . . . . . . . . . . . 88

Recording LAN information for software configuration. . . . . . . . . . . 88

Testing the LAN device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Adding a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Connecting the telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Configuring the telephone on the G450 . . . . . . . . . . . . . . . . . . . . . 89

Recording telephone information for software configuration . . . . . . . 89

Testing the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Adding a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Ordering the trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Special considerations when ordering an analog trunk . . . . . . . . . . 90

Connecting the trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Configuring the trunk on the G450 . . . . . . . . . . . . . . . . . . . . . . . . 91

Recording trunk information for software configuration . . . . . . . . . . 91

Testing the trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Adding a WAN line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Ordering the WAN line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Connecting the WAN line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Configuring the WAN line on the G450. . . . . . . . . . . . . . . . . . . . . . 92

Recording WAN information for software configuration . . . . . . . . . . 92

Testing the WAN link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Adding an Avaya Partner Contact Closure Adjunct. . . . . . . . . . . . . . . . . 92

Chapter 8: Upgrading and replacing Field Replaceable Units . . . . . . 93

Adding or removing G450 main board modules. . . . . . . . . . . . . . . . . . . 93

Removing and inserting the G450 main board . . . . . . . . . . . . . . . . . 93

Adding or removing VoIP modules: MP20 and MP80 . . . . . . . . . . . . . . 94

Replacing the fan tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Replacing a power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Issue 2 June 2008 7

Chapter 9: Upgrading the Avaya

Communication Manager software . . . . . . . . . . . . . . 99

Upgrading the software using a CD-ROM drive . . . . . . . . . . . . . . . . . . . 99

Local configuration with S8300 Media Gateway. . . . . . . . . . . . . . . . . 99

Upgrading the software without a CD-ROM drive . . . . . . . . . . . . . . . . . . 100

Remote configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Performing the upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Chapter 10: Upgrading the G450 firmware. . . . . . . . . . . . . . . . . 101

Upgrading G450 firmware using Avaya Software Update Manager . . . . . . . . 101

Upgrading G450 firmware from the primary controller . . . . . . . . . . . . . . . 102

Upgrading G450 firmware using Gateway Installation Wizard (GIW). . . . . . . . 102

Upgrading G450 firmware and Avaya Communication

Manager software using Avaya Installation Wizard (IW). . . . . . . . . . . . . . 103

Upgrading G450 firmware using the CLI via FTP/TFTP . . . . . . . . . . . . . . . 104

CLI commands for upgrading G450 firmware via FTP/TFTP . . . . . . . . . . 104

Example upgrade via FTP/TFTP using the CLI . . . . . . . . . . . . . . . . . 105

Preparing installation worksheets . . . . . . . . . . . . . . . . . . . . . . . . 105

Entering values in Server Values worksheet. . . . . . . . . . . . . . . . . 106

Setting up a TFTP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Setting up a TFTP on the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Downloading G450 firmware files to a local TFTP server. . . . . . . . . . . . 108

Installing firmware from the TFTP server on the S8300 Server. . . . . . . . . 109

Copying firmware files to the /tftpboot directory of an S8300 Server . . . 110

Upgrading G450 firmware using the CLI via a USB device . . . . . . . . . . . . . 111

CLI Commands for upgrading G450 firmware via a USB device . . . . . . . . 111

Example upgrade using the CLI via a USB device . . . . . . . . . . . . . . . 111

Downloading G450 firmware files to a local PC . . . . . . . . . . . . . . . . . 112

Chapter 11: Upgrading IP phone configuration and firmware files . . . 113

Administering the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Upgrading the IP telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

TFTP IP telephone upgrade examples . . . . . . . . . . . . . . . . . . . . . . . . 116

Upgrading the 4602SW and 4602D phones . . . . . . . . . . . . . . . . . . . 117

Upgrading 4620 IP phones after the script files are already stored in NVRAM 119

Failure scenarios and repair actions . . . . . . . . . . . . . . . . . . . . . . . . . 120

Upgrading considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

8 Installation and Upgrades for the Avaya G450 Media Gateway

Chapter 12: Backing up and restoring the G450 . . . . . . . . . . . . . 123

Chapter 13: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 125

One telephone stops working. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Identifying the problem when one phone stops working . . . . . . . . . . . . 125

Several telephones stop working. . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Identifying the problem when several phones stop working . . . . . . . . . . 126

No power on the G450. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

A trunk stops working. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

A WAN line stops working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

CLI is not accessible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Appendix A: Front panel description . . . . . . . . . . . . . . . . . . . 131

The front panel of the Avaya G450 Media Gateway chassis without media modules 131

Media module slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

System LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

USB ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Console port (CON) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Services port (SERVICES). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Emergency Transfer Relay port (ETR) . . . . . . . . . . . . . . . . . . . . . . 133

Contact Closure port (CCA). . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Implement the Contact Closure feature . . . . . . . . . . . . . . . . . . . 133

Router ports (ETH WAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Switch ports (ETH LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Reset (RST) and Alternate Software Bank (ASB) buttons. . . . . . . . . . . . 134

Load firmware from a bank other than the default bank during startup . . 134

The front panel of the Avaya S8300 Server . . . . . . . . . . . . . . . . . . . . . 134

S8300 Server ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

S8300 Server port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

The front panel of the Avaya MM340 media module. . . . . . . . . . . . . . . . . 136

MM340 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

MM340 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

The front panel of the Avaya MM342 media module. . . . . . . . . . . . . . . . . 137

MM342 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

MM342 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

The front panel of the Avaya MM710 media module. . . . . . . . . . . . . . . . . 138

MM710 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

MM710 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

The front panel of the Avaya MM711 media module. . . . . . . . . . . . . . . . . 139

Issue 2 June 2008 9

MM711 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

MM711 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

The front panel of the Avaya MM712 media module. . . . . . . . . . . . . . . . . 140

MM712 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

MM712 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

The front panel of the Avaya MM714 media module. . . . . . . . . . . . . . . . . 141

MM714 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

MM714 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

The front panel of the Avaya MM716 media module. . . . . . . . . . . . . . . . . 142

MM716 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

MM716 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

The front panel of the Avaya MM717 media module. . . . . . . . . . . . . . . . . 144

MM717 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

MM717 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

The front panel of the Avaya MM720 media module. . . . . . . . . . . . . . . . . 147

MM720 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

MM720 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

The front panel of the Avaya MM722 media module. . . . . . . . . . . . . . . . . 148

MM722 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

MM722 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Appendix B: Technical specifications . . . . . . . . . . . . . . . . . . . 149

G450 Media Gateway specifications . . . . . . . . . . . . . . . . . . . . . . . . . 149

Power cord specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Appendix C: Running the Avaya Installation Wizard (Avaya IW). . . . . 151

Accessing Avaya IW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Preliminary screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

MGC configuration and upgrade options . . . . . . . . . . . . . . . . . . . . . . 156

Configuring and upgrading the server . . . . . . . . . . . . . . . . . . . . . . 156

Upgrading an existing MGC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Configuring the primary controller IP addresses . . . . . . . . . . . . . . . . . . 166

Gateway configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Firmware configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Modem configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Telephony configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Trunk configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Adding a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Modifying trunk parameters. . . . . . . . . . . . . . . . . . . . . . . . . . 193

10 Installation and Upgrades for the Avaya G450 Media Gateway

Modifying IP route configuration . . . . . . . . . . . . . . . . . . . . . . . 194

Displaying trunk status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Removing a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Configuring a trunk media module . . . . . . . . . . . . . . . . . . . . . . 197

Endpoint installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Alarm configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Password and final screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Appendix D: Running the Gateway Installation Wizard (GIW) . . . . . . 209

Running the Gateway Installation Wizard (GIW). . . . . . . . . . . . . . . . . . . 209

Performing a basic configuration of the G450. . . . . . . . . . . . . . . . . . 209

Connect a modem, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Connecting a serial modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Connecting a USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Test the modem connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Testing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Appendix E: Power supplies and adjunct systems . . . . . . . . . . . . 233

Typical adjunct power connections . . . . . . . . . . . . . . . . . . . . . . . . . 234

Typical adjunct power connections end-to-end . . . . . . . . . . . . . . . . . . . 235

Auxiliary power for an attendant console . . . . . . . . . . . . . . . . . . . . . . 235

Local and Phantom Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

IA770 INTUITY AUDIX messaging application . . . . . . . . . . . . . . . . . . . 237

Shared resources of IA 770 coresidency. . . . . . . . . . . . . . . . . . . . . 237

Where is the IA770 location and software . . . . . . . . . . . . . . . . . . . 238

Using an AUDIX trunk group as well as an AUDIX hunt group for

new systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

IA770 INTUITY AUDIX installations and S8300

upgrades for IA770 INTUITY AUDIX . . . . . . . . . . . . . . . . . . . . . . 238

INTUITY AUDIX LX messaging system . . . . . . . . . . . . . . . . . . . . . . . 239

Call center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

About Avaya G450 announcement software . . . . . . . . . . . . . . . . . . 239

Uninterruptible power supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . 242

UPS models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Terminal server installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Equipment required for installing and administering the terminal server . . . 246

What are the distance limits for the terminal server . . . . . . . . . . . . . . 247

How is the terminal server cabling connected. . . . . . . . . . . . . . . . . . 247

Connecting the IOLAN+ to the adjunct and the LAN . . . . . . . . . . . . . . 247

Administering the IOLAN+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

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