Avaya G250 Series User manual

Quick Start for Hardware
Installation
Avaya G250 Media Gateway
03-300433
Issue 3
February 2007

© 2007 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing, Avaya Inc. can
assume no liability for any errors. Changes and corrections to the information
in this document may be incorporated in future releases.
For full legal page information, please see the complete document,
Avaya Legal Page for Hardware Documentation, document number
03-600759.
To locate this document on our Web site, simply go to
http://www.avaya.com/support and search for the document number in
the search box.
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agree to indemnify and hold harmless Avaya, Avaya's agents, servants and
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or in connection with, subsequent modifications, additions or deletions to this
documentation to the extent made by the Customer or End User.
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Avaya Inc. is not responsible for the contents or reliability of any linked Web
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necessarily endorse the products, services, or information described or offered
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we have no control over the availability of the linked pages.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your sales
agreement to establish the terms of the limited warranty. In addition, Avaya’s
standard warranty language, as well as information regarding support for this
product, while under warranty, is available through the following Web site:
http://www.avaya.com/support.
Copyright
Except where expressly stated otherwise, the Product is protected by copyright
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applicable law.
Avaya support
Avaya provides a telephone number for you to use to report problems or to ask
questions about your product. The support telephone number
is 1-800-242-2121 in the United States. For additional support telephone
numbers, see the Avaya Web site: http://www.avaya.com/support.

Issue 3 February 2007 3
Chapter 1: Before you Start. . . . . . . . . . . . . . . . . . . . . . . . . 5
Gathering Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Defining the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Using the Pre-Installation Worksheet . . . . . . . . . . . . . . . . . . . . . . 5
Preparing Contacts you might need . . . . . . . . . . . . . . . . . . . . . . . 6
Preparing Installation Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Preparing Communication Manager License and Authentication Files . . . . . . 6
Preparing the G250 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . 6
Preparing the Gateway License File . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preparing the Gateway Authentication File . . . . . . . . . . . . . . . . . . . . . 7
Preparing the INADS IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preparing Needed Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Laptop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Preparing Needed Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Choosing the Installation Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 2: Unpack the Device . . . . . . . . . . . . . . . . . . . . . . . 11
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Other Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 3: Mount the Device . . . . . . . . . . . . . . . . . . . . . . . . 15
Positioning on a Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Mounting in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Front mounting bracket placement. . . . . . . . . . . . . . . . . . . . . . . . 16
Middle Mounting Bracket Placement . . . . . . . . . . . . . . . . . . . . . . . 16
Mounting bracket with cable guide. . . . . . . . . . . . . . . . . . . . . . . . 16
Attaching Mounting Brackets. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mounting the G250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mounting on the Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 4: Install Media Modules. . . . . . . . . . . . . . . . . . . . . . 19
Installing an S8300B Media Server Module . . . . . . . . . . . . . . . . . . . . . 20
Identifying the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing other Media Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Supported Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Inserting Media Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Contents

Contents
4 Quick Start for Hardware Installation Avaya G250 Media Gateway
Chapter 5: Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Grounding Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting Ground Conductors . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using a Ground Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
LED Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 6: Prepare for Configuration . . . . . . . . . . . . . . . . . . . 27
Preparing a G250 with an S8300B Media Server. . . . . . . . . . . . . . . . . . . 27
Preparing the G250 with an S8300B for a remote configuration . . . . . . . . 32
Configuring a G250 without an S8300B Media Server . . . . . . . . . . . . . . . 33
Preparing for a remote configuration of the G250. . . . . . . . . . . . . . . . 34
Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using AIW and GIW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the Command Line Interface. . . . . . . . . . . . . . . . . . . . . . . . 35

Issue 3 February 2007 5
Chapter 1: Before you Start
Before you install your Avaya G250 Media Gateway, prepare all the information, resources, and
tools that you need during the installation process. Good preparation ensures a smooth
installation with the least amount of interruption.
Note:
Note: The G250, G250-DS1, G250-DCP and G250-BRI will be referred to as the G250
in this Guide and graphics will show the G250 unless there are differences which
affect the documented information.
Gathering Information
Defining the Installation
The G250 can be installed in several different configurations. Before you start the installation,
find out what configuration is needed for your site:
●Are you installing an S8300B Media Server?
●What Media Modules are you installing?
●See Supported Modules on page 22 to review limitations that exist on Media Modules that
the G250 supports.
Using the Pre-Installation Worksheet
The Electronic Pre-installation Worksheet (EPW) is a customized Excel spreadsheet that you
can use to collect configuration information. The EPW verifies that you have a complete set of
installation information. Once filled out, the EPW can be loaded directly into the AIW or GIW for
configuration. Meet with the customer to complete the EPW before you start the installation
process.
You can download a blank EPW spreadsheet from the Avaya Web site at support.avaya.com/
avayaiw.

Before you Start
6 Quick Start for Hardware Installation Avaya G250 Media Gateway
Preparing Contacts you might need
Ensure that you have the names and phone numbers of any people you might need to contact
at the installation site. This list might include the people responsible for:
●Network architecture
●System administration
●Site security
●Site deliveries
Preparing Installation Files
Ensure that you load the latest versions of all firmware files for the G250 and S8300B onto your
laptop before configuration. If you install a G250 without an S8300B Media Server, the
configuration process prompts you for the file names of all firmware files needed. You can
download the firmware files needed for your installation from the Avaya Support Web site, at
http://support.avaya.com.
Preparing Communication Manager License and
Authentication Files
If you install a G250 with an S8300B Media Server, you need license and authentication files to
complete the configuration. Browse to http://rfa.avaya.com to download the needed files. For
detailed information about license and authentication files, see the Avaya Remote Feature
Activation (RFA) User Guide, 03-300149.
Preparing the G250 Serial Number
In order to create the license file, you need the serial number of the G250. The serial number is
printed on a sticker on the back of the G250 chassis.

Preparing the Gateway License File
Issue 3 February 2007 7
Preparing the Gateway License File
If you are installing VPN, you need a VPN license file. Browse to http://rfa.avaya.com to obtain
and download the file. For detailed information, see the Avaya Remote Feature Activation (RFA)
User Guide, 03-300149.
Preparing the Gateway Authentication File
Avaya services personnel require an authentication file for secure remote access to the
gateway. If you have a service contract, you must obtain a gateway authentication file from the
Authentication File System (AFS). To create and download the authentication file, follow the
instructions outlined in the Authentication File System (AFS) Guide, 03-601703.
Preparing the INADS IP address
The INADS IP address is required in order to configure the S8300B's modem for alarming. If
you are preparing a G250 with an S8300B for a remote install, you must first obtain an INADS
IP address. You use the Automatic Registration Tool (ART) to obtain an IP address for an
INADS alarming modem.
1. Access the ART Web site on your laptop at http://art.dr.avaya.com.
2. Select Administer S8x00 Server products for installation script, and then log in.
3. Enter the customer information, select Installation Script, and click Start Installation
script & IP Addr Admin. A script file is created and downloaded or emailed to you.

Before you Start
8 Quick Start for Hardware Installation Avaya G250 Media Gateway
Preparing Needed Hardware
Laptop
To configure the Avaya G250 Media Gateway, you need to prepare a laptop with a serial port.
The laptop must have Internet Explorer installed. If you install a G250 without an S8300B, you
must prepare the laptop with the following software:
●Windows 2000 or Windows XP operating system
●A TFTP server
Modem
In order to configure the G250 remotely, you need a serial modem. The G250 currently supports
the MultiTech MT5634ZBA serial modem.
Preparing Needed Tools
Prepare the tools you need to mount the G250, according to the following table:
You might also need wire cutters to attach the grounding conductors, if your site uses a ground
block.
Table 1: Mounting Tools
If you need to mount on... Prepare these tools
Rack or wall Phillips head screwdriver
Flat wall Screws to fasten G250 to the wall
Uneven wall 415 x 465 mm plywood board 20 mm thick
wood screws
Screws to fasten the G250 to the wall

Choosing the Installation Site
Issue 3 February 2007 9
Choosing the Installation Site
Ensure that the location where you install your G250 fulfills the following requirements:
●Cables are away from sources of electrical noise such as:
●radio transmitters
●broadcast amplifiers
●power lines
●fluorescent light fixtures
●Water or moisture cannot enter the case of the chassis.
●Air can flow freely around all sides of the chassis.
●The vents on the sides of the case are not blocked.
●The installation is no more than 16 feet (5 m) from an approved ground.
!CAUTION:
CAUTION: If the installation location is more than 16 feet (5 m) feet away from an approved
ground, do not install the Avaya G250 Media Gateway until a licensed electrician
is present to install a Supplementary Ground Conductor per Article 250 of the
National Electrical Code (NEC).
●The environmental conditions match the requirements listed in Table 2.
See Appendix A of Installing and Upgrading the Avaya G250 Media Gateway, 03-300434, for
additional information on environmental requirements.
Table 2: Environmental Requirements
Condition Acceptable values
Ambient temperature 32oto 104oF (0oto 40oC)
Relative humidity 5% to 95%, non-condensing
Minimum clearance for
ventilation 2.5 in. (6.4 cm)
Weight support 22 lb. (10 kg)

Before you Start
10 Quick Start for Hardware Installation Avaya G250 Media Gateway

Issue 3 February 2007 11
Chapter 2: Unpack the Device
ELECTROSTATIC ALERT:
ELECTROSTATIC ALERT: Wear an anti-static wrist ground strap whenever you handle components of an
Avaya G250 Media Gateway. Connect the strap to an approved ground, such as
an unpainted metal surface.
Equipment
Open the box that contains the Avaya G250 Media Gateway, and ensure that it contains the
following components and accessories:
●One Avaya G250 Media Gateway chassis, with blanking plates over empty module slots.
●One Accessory Kit that contains:
One 115V 3 Wire
Power Cable
Note:
Note: Outside the US, the cord must be VDE Certified or Harmonized (HAR), rated 250V,
3-conductor (3rd wire ground), 1.0 mm2 minimum conductor size.
One RJ45 to RJ45
Flat Cable

Unpack the Device
12 Quick Start for Hardware Installation Avaya G250 Media Gateway
One RJ45 to DB9F
Adapter
One DB25M Adapter
One Grounding
Cable Assembly
Four (4) Rubber
Standoffs

Equipment
Issue 3 February 2007 13
Two (2) 19"
Rackmount Brackets
One Cable
Management riveting
Assembly
Nine (9) 5/16" (8 mm)
Flat-Head Screws
One Bridge for
NVRAM init

Unpack the Device
14 Quick Start for Hardware Installation Avaya G250 Media Gateway
Documentation
●Release Notes
●Quick Start Guide (this document)
Other Components
Media modules to connect voice and data devices, and outside lines are packaged and shipped
in separate boxes. The Avaya Partner Contact Closure adjunct box, if ordered, is also packaged
separately.

Issue 3 February 2007 15
Chapter 3: Mount the Device
You can position the Avaya G250 Media Gateway on a suitable table, or mount it in a rack or on
the wall.
Positioning on a Table
To install the Avaya G250 Media Gateway as a tabletop unit:
1. Remove the four rubber standoffs from their package.
2. Turn the G250 upside down.
3. Position each foot into one of the mounting sites, near each corner of the chassis.
4. Press the plastic rivet into the foot with a stylus until the rivet is firmly seated on the chassis.
Mounting in a Rack
You can fasten the G250 to a standard 19-inch rack either at the front of the G250 or at its
middle. Attach the mounting brackets to the device before you mount the G250.

Mount the Device
16 Quick Start for Hardware Installation Avaya G250 Media Gateway
Front mounting bracket placement
Attach a regular mounting bracket to one side of the G250 (refer to Figure 1: Front and Middle
Mounting Bracket Placement on page 16), near the front. You can attach a regular mounting
bracket or a mounting bracket with cable guides to the other side of the G250 (refer to
Figure 2: Attaching a mounting bracket with cable guides on page 17 for the latter option).
Figure 1: Front and Middle Mounting Bracket Placement
Figure notes:
1. Front mounting placement
2. Middle mounting placement
Middle Mounting Bracket Placement
Attach regular mounting brackets to the sides of the G250 (refer to Figure 1: Front and Middle
Mounting Bracket Placement on page 16).
Mounting bracket with cable guide
Attach a mounting bracket with cable guides on one side of the G250, near the front (refer to
Figure 2: Attaching a mounting bracket with cable guides on page 17).
2
1

Mounting in a Rack
Issue 3 February 2007 17
Figure 2: Attaching a mounting bracket with cable guides
Attaching Mounting Brackets
Follow these steps to attach the mounting brackets:
1. Position a bracket over the desired mounting position.
2. Affix the bracket to the chassis with three flat-head 5/16" screws.
3. Tighten the screws with the screwdriver.
Mounting the G250
Follow these steps to mount the G250:
1. Position the G250 in the rack. Ensure that there is adequate ventilation.
2. Verify that the screw holes are aligned with the rack hole positions.
3. Insert two mounting screws on each side.
4. Tighten the mounting screws. Do not overtighten the screws.
5. Verify that ventilation vents are not obstructed.

Mount the Device
18 Quick Start for Hardware Installation Avaya G250 Media Gateway
Mounting on the Wall
To mount the G250 on a wall, use the two mounting brackets without cable guides. If the wall is
flat, you can screw the G250 directly to the wall. If the wall is not flat, screw a 365 x 465 mm
(14.4" x 18.5") plywood board, 20 mm (7/8") thick, to the wall with wood screws. Fasten the
G250 to the plywood board. Affix a bracket to each side of the G250, as shown in Figure 3.
Figure 3: Wall mounting bracket placement
Note:
Note: Avaya has developed special hardware platforms for customers with harsh
environmental conditions. These platforms were tested to meet strict physical
and environmental requirements imposed by the United States Navy for use on
their ships. The platforms make use of specialized racks and reinforcements.
Customers that want to obtain information about the design and implementation
of such a ruggedized solution can contact Avaya Navy Shipboard Services.

Issue 3 February 2007 19
Chapter 4: Install Media Modules
Install the necessary Media Modules and related components to support the configuration
required for your site. If this Media Gateway needs to function as an ICC or as an LSP, install an
S8300B Media Server module.
Tip:
Tip: If the product is staged, then the media modules are already installed.
Figure 4: The G250 front panel ports and slots
Figure 5: The G250-BRI front panel ports and slots
2
3
4 5 7 8
9
10 11 12 13
14
1
2
3
4 5 7 86
9
10 11
14
1
12 13

Install Media Modules
20 Quick Start for Hardware Installation Avaya G250 Media Gateway
Figure 6: The G250-DCP front panel ports and slots
Figure 7: The G250-DS1 front panel ports and slots
Installing an S8300B Media Server Module
Note:
Note: The S8300A is not compatible with the G250. See Identifying the S8300 on
page 21 for information on identifying the S8300 version.
Figure notes: for Figures 4, 5, 6, and 7
1. V1 - ICC/LSP Slot
2. V2 - WAN (Wide Area Network)
Media Module Slot
3. Analog port LEDs
4. Analog trunk ports
5. Analog line ports
6. ISDN BRI trunk ports (G250-BRI only)
7. System LEDs
8. Console port
9. USB port
10. CCA (Contact Closure) port
11. WAN port
12. PoE (Power over Ethernet) ports
13. RST (Reset) button
14. ASB (Alternate Software Bank) button
15. DCP ports (G250-DCP only)
16. DCP LEDs
17. T1/E1 ports (G250-DS1 only)
2
3
457 8 910 11
12
14
113
15
16
2
3
4 5 7 8
9
10 11
14
1
12 1317