Avaya S8300 Series User manual

Welcome to
AvayaTM S8300 Media Server and
AvayaTM G700 Media Gateway
555-234-200
Issue 1
May 2002

Copyright 2002, Avaya Inc.
All Rights Reserved
Notice
Every effort was made to ensure that the information in this document was
complete and accurate at the time of printing. However, information is sub-
ject to change.
Your Responsibility for Your Company’s
Telecommunications Security
The final responsibility for securing both this system and its networked
equipment rests with you - an Avaya customer's system administrator, your
telecommunications peers, and your managers. The scope of your respon-
sibilities is based upon acquired knowledge and resources from a variety of
sources including but not limited to:
• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and your
peers should carefully program and configure:
• Your Avaya-provided telecommunications systems and their interfaces
• Your Avaya-provided software applications, and their underlying hard-
ware/software platforms and interfaces
• Any other equipment networked to your Avaya products.
Preventing Toll Fraud
“Toll fraud” is the unauthorized use of your telecommunications system by
an unauthorized party (for example, a person who is not a corporate em-
ployee, agent, subcontractor, or is not working on your company's behalf).
Be aware that there may be a risk of toll fraud associated with your system
and that, if toll fraud occurs, it can result in substantial additional charges for
your telecommunications services.
Avaya Fraud Intervention and how to get help
If you suspect that you are being victimized by toll fraud and you need tech-
nical assistance or support, in the United States and Canada, call the Tech-
nical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353.
For additional support telephone numbers, see the Avaya website:
http://www.avaya.com
Click on Support, click on Escalation Lists US and International. This web
site includes phone numbers for escalation within the United States. For es-
calation phone numbers outside the United States, click on Global Escala-
tion List. This list contains the phone numbers for the Centers of Excellence
in each Avaya-defined region.
Providing Telecommunications Security
Telecommunications security (of voice, data and/or video communications)
is the prevention of any type of intrusion to (that is, either unauthorized or
malicious access to or use of) your company’s telecommunications equip-
ment by some party.
Your company’s telecommunications equipment includes both this Avaya
product and any other voice/data/video equipment that could be accessed
via this Avaya product (that is, networked equipment).
An outside party is anyone who is not a corporate employee, agent, subcon-
tractor, or is not working on your company’s behalf. Whereas, a malicious
party is anyone (including someone who may be otherwise authorized) who
accesses your telecommunications equipment with either malicious or mis-
chievous intent.
Such intrusions may be either to/through synchronous (time-multiplexed
and. or circuit-based) or asynchronous (character-, message-, or packet-
based) equipment or interfaces for reasons of:
• Utilization (of capabilities special to the accessed equipment)
• Theft (such as, of intellectual property, financial assets, or toll-facility
access)
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but apparently innocuous, tampering)
• Harm (such as harmful tampering, data loss or alteration, regardless
of motive or intent)
Be aware that there may be a risk of unauthorized intrusions associated with
your system and/or its networked equipment. Also realize than, if such an
intrusion should occur, it could result in a variety of losses to your company
(including but not limited to, human/data privacy, intellectual property, ma-
terial assets, financial resources, labor costs, and/or legal costs).
Voice over Internet Protocol (VoIP)
If the equipment supports Voice over Internet Protocol (VoIP) facilities, you
may experience certain compromises in performance, reliability and securi-
ty, even when the equipment performs as warranted. These compromises
may become more acute if you fail to follow Avaya’s recommendations for
configuration, operation and use of the equipment. YOU ACKNOWLEDGE
THAT YOU ARE AWARE OF THESE RISKS AND THAT YOU HAVE DE-
TERMINED THEY ARE ACCEPTABLE FOR YOUR APPLICATION OF
THE EQUIPMENT. YOU ALSO ACKNOWLEDGE THAT, UNLESS EX-
PRESSLY PROVIDED IN ANOTHER AGREEMENT, YOU ARE SOLELY
RESPONSIBLE FOR (1) ENSURING THAT YOUR NETWORKS AND
SYSTEMS ARE ADEQUATELY SECURED AGAINST UNAUTHORIZED
INTRUSION AND (2) BACKING UP YOUR DATA AND FILES.
Standards Compliance
Avaya Inc. is not responsible for any radio or television interference caused
by unauthorized modifications of this equipment or the substitution or at-
tachment of connecting cables and equipment other than those specified by
Avaya Inc. The correction of interference caused by such unauthorized
modifications, substitution or attachment will be the responsibility of the us-
er. Pursuant to Part 15 of the FCC Rules, the user is cautioned that changes
or modifications not expressly approved by Avaya Inc. could void the user’s
authority to operate this equipment.
The equipment described in this manual complies with standards of the fol-
lowing organizations and laws, as applicable:
• Australian Communications Agency (ACA)
• American National Standards Institute (ANSI)
• Canadian Standards Association (CSA)
• Committee for European Electrotechnical Standardization
(EENELEC) - European Norms (EN’s)
• Digital Private Network Signaling System (DPNSS)
• European computer Manufactures Association (ECMA)
• European Telecommunications Standards Institute (ETSI)
• FCC Rules Parts 15 and 68
• International Electrotechnical Commission (IEC)
• International Special Committee on Radio Interference (CISPR)
• International Telecommunications Union Telephony (ITU-T)
• ISDN PBX Network Specification (IPNS)
• National ISDN-1
• National ISDN-2
• Underwriters Laboratories (UL)
Electromagnetic Compatibility (EMC) Standards
This product complies with and conforms to the following international IMC
standards and all relevant national deviations:
Limits and Methods of Measurement of Radio Interference of Information
Technology Equipment, CISPR 22:1997 and EN55022:1998.
Information Technology Equipment - Immunity Characteristics - Limits and
Methods of Measurement, CISPR 24:1997 and EN55024:1998, including:
• Electrostatic Discharge (ESD) IEC 61000-4-2
• Radiated Immunity IEC 61000-4-3
• Electrical Fast Transient IEC 61000-4-4
• Lightning Effects IEC 61000-4-5
• Conducted Immunity IEC 61000-4-6
• Mains Frequency Magnetic Field IEC 61000-4-8
• Voltage Dips and Variations IEC 61000-4-11
• Powerline Harmonics IEC 61000-3-2
• Voltage Fluctuations and Flicker IEC 61000-3-3
Ordering Information
Call: US Voice: 1 800 457 1235
US Fax: [phone]
non-US Voice: [phone]
non-US Fax: [phone]
Write: Globalware Solutions
200 Ward Hill Avenue
Haverhill, MA 01835 USA
Order: 555-234-200, Issue 1
May, 2002
Canadian Department of Communications (DOC)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003
du Canada.

Industry Canada (IC) Interference Information
NOTICE: This equipment meets the applicable Industry Canada Terminal
Equipment Technical Specifications. This is confirmed by the registration
number. The abbreviation, IC, before the registration number signifies that
registration was performed based on a Declaration of Conformity indication
that Industry Canada technical specifications were met. It does not imply
that Industry Canada approved the equipment.
European Union Declaration of Conformity
Avaya Inc. declares that the equipment specified in this document bearing
the “CE” (
Conformité Europeénne ) mark conforms to the European Union
Radio and Telecommunications Terminal Equipment Directive (1999/5/EC),
including the Electromagnetic Compatibility Directive (89/336/EEC, Class
B) and Low Voltage Directive (73/23/EEC). This equipment has been tested
to meet the CTR4 Primary Rate Interface (PRI) specification.
Copies of these Declarations of Conformity (DoCs) can be obtained by con-
tacting your local sales representative and are available on the following
Web site:
http://support.avaya.com/elmodocs2/DoC/IDoC/index.jhtml/
Japan
This is a Class B product based on the standard of the Voluntary Control
Council for Interference by Information Technology Equipment (VCCI). If
this equipment is used in a domestic environment, radio disturbance may
occur, in which case, the user may be required to take corrective actions.
Federal Communications Commission Statement
Part 15:
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful inter-
ference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accor-
dance with the instruction manual, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful inter-
ference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the inter-
ference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Part 68: Answer-Supervision Signaling
Allowing this equipment to be operated in a manner that does not provide
proper answer-supervision signaling is in violation of Part 68 rules. This
equipment returns answer-supervision signals to the public switched net-
work when:
• answered by the called station,
• answered by the attendant, or
• routed to a recorded announcement that can be administered by the
customer premises equipment (CPE) user.
• This equipment returns answer-supervision signals on all direct
inward dialed (DID) calls forwarded back to the public switched tele-
phone network. Permissible exceptions are:
• A call is unanswered.
• A busy tone is received.
• A reorder tone is received.
Avaya attests that this registered equipment is capable of providing users
access to interstate providers of operator services through the use of ac-
cess codes. Modification of this equipment by call aggregators to block ac-
cess dialing codes is a violation of the Telephone Operator Consumers Act
of 1990.
This equipment complies with Part 68 of the FCC Rules. On the rear of this
equipment is a label that contains, among other information, the FCC regis-
tration number and ringer equivalence number (REN) for this equipment. If
requested, this information must be provided to the telephone company.
The REN is used to determine the quantity of devices which may be con-
nected to the telephone line. Excessive RENs on the telephone line may re-
sult in devices not ringing in response to an incoming call. In most, but not
all areas, the sum of RENs should not exceed 5.0. To be certain of the num-
ber of devices that may be connected to a line, as determined by the total
RENs, contact the local telephone company. REN is not required for some
types of analog or digital facilities.
Means of Connection
Connection of this equipment to the telephone network is shown in the fol-
lowing table.
If the terminal equipment causes harm to the telephone network, the tele-
phone company will notify you in advance that temporary discontinuance of
service may be required. But if advance notice is not practical, the telephone
company will notify the customer as soon as possible. Also, you will be ad-
vised of your right to file a complaint with the FCC if you believe it is neces-
sary.
The telephone company may make changes in its facilities, equipment, op-
erations or procedures that could affect the operation of the equipment. If
this happens, the telephone company will provide advance notice in order
for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty informa-
tion, please contact the Technical Service Center at 1-800-242-2121 or con-
tact your local Avaya representative. If the equipment is causing harm to the
telephone network, the telephone company may request that you discon-
nect the equipment until the problem is resolved. It is recommended that re-
pairs be performed by Avaya certified technicians.
The equipment cannot be used on public coin phone service provided by the
telephone company. Connection to party line service is subject to state tar-
iffs. Contact the state public utility commission, public service commission
or corporation commission for information.
This equipment, if it uses a telephone receiver, is hearing aid compatible.
Manufacturer’s
Port Identifier
FIC Code SOC/REN/
A.S. Code
Network
Jacks
Ground start CO
trunk
02GS2 0.5A RJ11C
Loop start CO
trunk
02LS2 0.5A RJ11C
DID CO trunk 02RV2-T AS.2 RJ11C
1.544 Mbit digital
interface
04DU9-BN
04DU9-DN
04DU9-IKN
04DU9-ISN
6.0Y
6.0Y
6.0Y
6.0Y
RJ48C
RJ48C
RJ48C
RJ48C
Primary Rate
Interface
04DU9-ISN(PRI) 6.0Y RJ48C
Basic Rate
Interface
02IS5 6.0F RJ49C

Welcome to S8300 and G700
555-234-200 —
Issue 1 —May 2002
Contents-i
Contents
About this Book 1
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Security Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Admonishments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Electrical Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LASER Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Rack-Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Trademarks and Service Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Where to Call for Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How to View Documentation Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to Order Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to Comment on Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Overview 9
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How to View Documentation Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Product Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Feature Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Applications Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Access Procedures 13
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Administration Tool and Access Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
S8300 and G700 interface and task summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
General access guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Specific Access Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Accessing the G700 processors using a serial connection . . . . . . . . . . . . . . . . . . 17
Hardware and software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Serial connection login procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Media Gateway Processor (MGP) session . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Accessing a CLI using telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Accessing the S8300 Media Server Web Interface and P330 Device Manager
using an Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Contents
Contents-ii Welcome to S8300 and G700
555-234-200 —
Issue 1 —May 2002
Hardware and software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
S8300 Media Server login procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
P330 Device Manager login procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Accessing the S8300 Media Server using a dial-up connection. . . . . . . . . . . . . . . 22
Using a dial-up networking connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting up dial-up networking on Windows systems . . . . . . . . . . . . . . . . . . . . 23
Accessing Avaya MultiVantage software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Accessing Avaya Site Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Accessing SAT from a CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Physical Connections to Media Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting directly to the G700 serial port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connecting a modem to a USB port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connecting to an Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Corporate LAN remote access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Corporate LAN direct connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
S8300 Services interface direct connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting up a laptop for an S8300 Media Server direct Ethernet connection . . . . . . 30
General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Set TCP/IP properties on Windows systems . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Disable proxies in browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Supporting Library 35
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
MultiVantage Solutions Hardware Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
S8300 and G700 Reference Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Welcome to S8300 and G700
555-234-200 —
Issue 1 —May 2002 1
About this Book
Purpose
This document introduces the AvayaTM S8300 Media Server and AvayaTM G700 Media Gateway IP-
communications solution. It covers:
• An overview of this product including a product, feature, and application summary
• A guide to specific tools used to configure, administer, and maintain this product
• A guide to the document set that supports the S8300 Media Server and G700 Media Gateway
Intended Audience
The information in this document is intended to support all S8300 Media Server and G700 Media Gateway
users, including Avaya technicians, provisioning specialists, business partners, and customers.
Security Issues
To ensure the greatest security possible for customers, Avaya offers features such as toll-fraud protection
and media encryption to reduce security-related liabilities. Contact your Avaya representative for more
information.

About this Book: Safety Notices
2 Welcome to S8300 and G700
555-234-200 —
Issue 1 —May 2002
Safety Notices
Admonishments
Admonishments used in the documentation for this product have the following meanings:
!CAUTION:
Indicates the presence of a hazard that will or can cause minor personal injury or property
damage if the hazard is not avoided.
WARNING:
!
Indicates the presence of a hazard that can cause death or severe personal injury if
the hazard is not avoided.
!
DANGER:
Indicates the presence of a hazard which will cause death or severe personal injury if
the hazard is not avoided.
!SECURITY ALERT:
!
This sign is used to draw attention to possible toll-fraud issues.
Power Requirements
The G700 Media Gateway uses an auto-ranging 100-240 VAC power supply, 50 to 60 Hz, 5 A
maximum at 100-120 VAC and 2 A maximum at 200-240 VAC. The AC power source is to be single
phase, 3-conductor (Line, Neutral and Ground) with a 15 A circuit breaker for 100-120 VAC or a 10
A circuit breaker for 200-240 VAC.
WARNING:
!
Do not overload the power circuit.
Electrical Hazards
WARNING:
!
To prevent access to electrical hazards by unauthorized personnel and to ensure
continued compliance to international radiated emissions requirements, all captive
screws must be securely tightened such that they cannot be loosened without the use
of a tool.

About this Book: Safety Notices
Welcome to S8300 and G700
555-234-200 —
Issue 1 —May 2002 3
WARNING:
!
The Avaya G700 Media Gateway must not be operated with any slots open. Empty
slots should be covered with the supplied blank plates.
Grounding
!CAUTION:
System grounding must comply with the general rules for grounding provided in Article 250
of the National Electrical Code (NEC), National Fire Protection Agency (NFPA) 70, or the
applicable electrical code in the country of installation.
WARNING:
!
If the installation location is greater than 50 feet (15 m) from an approved ground, do
not install the Avaya G700 Media Gateway until a licensed electrician is present to
install a Supplementary Ground Conductor.
WARNING:
!
Failure to install both grounds will void the Product Safety certifications (UL and the
CE Mark) on the product and create a hazard that could result in death or severe
personal injury.
LASER Product
The equipment described in the documentation for this product may contain Class 1 LASER
Device(s). The LASER devices operate within the following parameters:
• Power output –9.5 dBm to -4 dBm
• Wavelength 1285 nm to 1343 nm
CLASS 1 LASER PRODUCT EN 60825-1:1994 + A11, EN60825-2:194, EN60950:1992 + A1 + A2
+ A3.
Laser components used in the G700 are Class 1 Laser Products that comply with 21CFR 1040.10 and
CFR 1040.11.
Use of controls or adjustments or performance of procedures other than those specified herein may
result in hazardous radiation exposure. Contact your Avaya representative for more laser product
information.
Luokan 1 Laserlatte
Klass 1 Laser Apparat

About this Book: Safety Notices
4 Welcome to S8300 and G700
555-234-200 —
Issue 1 —May 2002
Rack-Mounting
WARNING:
!
Warning: if the rack is not securely fixed in place, do not proceed with the installation.
WARNING:
!
Balancing the G700 Media Gateway requires two people. Use caution to avoid injury.
Technical Specifications
WARNING:
!
If the G700 Media Gateway is being mounted in a rack with other equipment already
installed, the G700 Media Gateway must be positioned to avoid imbalance.
WARNING:
!
Installation in a Restricted Access Location is required in Finland and Norway.
Table 1. Technical Specifications
Chassis Dimensions
Height 2U (3.5 in) 88 mm Depth 17.7 in 450 mm
Width 19 in 482.6 mm Weight
empty
22.25 lbs 10 kg
Weight 34-27 lbs 16-12 kg
Required Clearances
Front 12 in 30 cm consistent with EIA 464 data rack
standards
Rear 18 in 45 cm
Temperature Tolerances
Recommended 65 to 85 deg Farenheit 18 to 29 deg Celsius

About this Book: Trademarks and Service Marks
Welcome to S8300 and G700
555-234-200 —
Issue 1 —May 2002 5
Trademarks and Service Marks
This document contains references to the following Avaya trademarked products:
• AvayaTM G700 Media Gateway
• AvayaTM S8300 Media Server and AvayaTM S8700 Media Server
• AUDIX®
• CajunTM and CajunViewTM
• DEFINITY® and DEFINITY OneTM
• INTUITYTM
• MultiVantageTM
• Softconsole
• VisAbilityTM
The following are trademarked by their appropriate vendor:
• Adobe® and Adobe Acrobat®are registered trademarks of Adobe Systems Incorporated.
• Internet ExplorerTM is a trademark of Microsoft® Corporation.
• Linux® is a registered trademark of Linus Torvalds.
• Microsoft® is a registered trademark of Microsoft Corporation.
• Netscape® is a registered trademark of Netscape Communications Corporation.
• Windows 95TM, 98TM, NTTM, Millennium EditionTM, and Windows 2000TM are trademarks, and
Windows® is a registered trademark, of Microsoft® Corporation.
• Windows HyperTerminalTM is a trademark of Microsoft® Corporation.

About this Book: Where to Call for Technical Support
6 Welcome to S8300 and G700
555-234-200 —
Issue 1 —May 2002
Where to Call for Technical Support
If you need additional help, the following resources are available. You may need to purchase an
extended service agreement to use some of these resources. See your Avaya representative for more
information.
DEFINITY Helpline (for help with feature administration and
system applications)
[phone]
Avaya National Customer Care Center Support Line (for help
with maintenance and repair)
[phone]
Avaya Toll Fraud Intervention [phone]
Avaya Corporate Security [phone]
[phone]
Avaya Centers of Excellence
North America 1-800-248-1111
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About this Book: How to View Documentation Online
Welcome to S8300 and G700
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How to View Documentation Online
You can view this document and other documentation on the Avaya website at:
http://www.avaya.com/support
This website may contain product information and documentation updates not covered in this document.
How to Order Documentation
You can order documentation from the Avaya Publications Center by calling or writing:
How to Comment on Documentation
Avaya welcomes your feedback on our documentation.
You can email comments to [e-mail] or you can fax comments to 1-303-538-1741 or to
your Avaya representative. Please mention name and number of the document.
Call: US Voice: 800 457 1235
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Write: Globalware Solutions
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Haverhill, MA 01835

About this Book: How to Comment on Documentation
8 Welcome to S8300 and G700
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Issue 1 —May 2002

Welcome to S8300 and G700
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Overview
Introduction
This document introduces the AvayaTM S8300 Media Server and AvayaTM G700 Media Gateway IP-
communications solution. This section covers an overview of this product including:
• How to View Documentation Online
• Product Summary
• Feature Summary
• Applications Summary
How to View Documentation Online
You can view the most recent S8300 Media Server and G700 Media Gateway documentation and other
product documentation on the Avaya website http://www.avaya.com/support
Product Summary
The S8300 Media Server and G700 Media Gateway solution seamlessly delivers a business’s voice, fax,
and messaging capabilities over an IP network. This unique solution converges the power of the Avaya
MultiVantageTM Software feature set with the power of distributed switching from the AvayaTM P330
Stackable Switching System.
An S8300 Media Server and G700 Media Gateway solution is comprised of several elements:
• A G700 Media Gateway is always required. It can host an S8300 Media Server or various other
media modules depending on the telephony needs at a particular location. Key components include
the AvayaTM P330 stack processor, Media Gateway Processor (MGP), and Voice over IP (VoIP)
engine on the MGP board.
• The S8300 Media Server is a special type of media module. If present, it supports the MultiVantage
software that provides call-processing capabilities for the system. The S8300 can be configured as
the primary call controller or as a Local Survivable Processor (LSP) standby server for an S8700
Media Server or for another S8300 Media Server in the configuration.

Overview: Feature Summary
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• Avaya MultiVantageTM Software provides the Avaya Call Processing (telephony) features. It
resides on the S8300 Media Server, or on a remote S8700 Media Server if the G700 media gateway
does not contain an S8300 media module.
Each of these components must be correctly configured in order to bring a new system into service. The
different components also need ongoing administration and maintenance in order to upgrade or expand the
system, or diagnose problems The methods and tools used to access each of these components are covered
in Administration Tool and Access Summary.
Feature Summary
The S8300 Media Server and G700 Media Gateway solution will evolve over time. Table 2 summarizes key
features that are available in the May 2002 release of this product, and the additional features that are
expected in the next release.
Table 2. May 2002 Release and Next Release Feature Comparison
May 2002 Release features Next Release Features
One G700 media gateway with an
S8300 media server can support up to
100 stations and 100 trunks, and must
be installed at a single location
Up to 5 G700 media gateways with an S8300 media
server can support up to a total of 250 stations and 250
trunks, and must be installed at a single location
Up to 5 G700 media gateways can be
controlled by an S8700 External Media
Server (EMS), if the S8700 is a multi-
connect configuration
Up to 30 G700 media gateways can be controlled by an
S8700 External Media Server (EMS), and the S8700 can
be an IP-connect or a multi-connect configuration
One S8300 media server can operate
as a Local Survivable Processor (LSP)
standby call controller for an S8700
media server for multi-connect
configuration (one LSP for each
gateway that requires survivability)
One S8300 media server can operate as a Local
Survivable Processor (LSP) standby call controller for an
S8700 media server for either IP-connect or multi-connect
configurations (one LSP for up to 5 gateways that require
survivability)
Messaging is available through an
externally connected or networked
Messaging system
Messaging is available through an externally connected or
networked Messaging system and optionally provided by
an embedded Intuity AUDIX LX Messaging Application
that may interact with other Intuity AUDIX Messaging
systems (the embedded messaging application currently
is
not documented in the S8300/G700 document set)
Support for analog stations and trunks
in the USA
Support for analog stations and trunks internationally
Simple Network Management Protocol
(SNMP) agent on the G700
Simple Network Management Protocol (SNMP) agent on
the G700 and S8300/S8700 call controllers

Overview: Applications Summary
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Applications Summary
The following programs support effective use of the S8300 Media Server and G700 Media Gateway:
• Avaya MultiService (formerly CajunViewTM) Network Manager: This optional product is a
complete Network Management System (NMS) and is part of the VisAbilityTM Management Suite.
Services include:
- viewing all network devices by type, subnet, or customized groupings
- logging and viewing SNMP traps and events
- launching and managing other applications including ASA
• Avaya VisAbilityTM Management Suite: This set of software tools contains applications to manage
a converged voice and data network including network management, fault and performance
management, configuration management, directory management and policy management. Contact
your Avaya representative for details about this extensive support system.
• Avaya Site Administration (ASA): used for telephony administration. ASA must be run on a
compatible Microsoft Windows operating system. Versions currently supported include Windows
95, 98, NT 4.0, Millennium Edition, and Windows 2000. Typically one licensed copy is made
available for every S8300 Media Server installation.
• Device Manager: also known as the P330 Embedded Web Manager, provides a browser-based
graphical user interface (GUI) to assist with ongoing media gateway and P330 stack device
administration. See the
AvayaTM P330 Manager User Guide for complete information.
• File Transfer Protocol (FTP) program: used for uploading or downloading data files,
announcements, license files, or software. Either a command-line interface version such as Trivial
FTP (TFTP) may be used through a telnet connection, or an FTP graphical user interface (GUI)
application may be used if available. Files must be transferred in binary mode. Refer to relevant
published documentation for details on using these programs.
• NetSwitcher program: Avaya Services technicians use this internally available program to
configure different network profiles so they can easily connect to a number of different systems.
See General settings for details.
• Serial connection program: used to configure IP addresses for new G700 Media Gateway
processors. Typically the Microsoft Windows®HyperTerminal program is used.
• System Access Terminal (SAT) program: uses a Command Line Interface (CLI) interface to
administer telephony features. SAT is available through a telnet session or the ASA package.
• Telecommunications network (telnet) program: provides a command-line interface (CLI) for
running server platform commands and applications such as FTP or TFTP and SAT. Refer to
relevant published documentation for details on using a particular telnet program.
• Secure shell interface: A secure shell (SSH) remote interface utility can be used as an alternative to
telnet. SSH commands and passwords are encrypted, and both ends of the client/server connection
are authenticated through a digital certificate. The SSH suite includes a secure copy (SCP) program
that can be used as an alternative to FTP. The SSH and SCP utilities provide greater security than
FTP and telnet and should be used if available.

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• VoIP Monitoring Manager: used to monitor network quality of service for Avaya IP endpoints
using a graphical user interface. Currently it runs only on Windows 2000 systems. The VoIP
Monitoring Manager program may be downloadable from some S8300 Media Servers. It is
available as part of the Avaya VisAbility Management Suite.

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Access Procedures
Introduction
This section is intended to be a guide to the various tools that are used to configure, administer, and
maintain an S8300 Media Server or G700 Media Gateway. It covers:
• Administration Tool and Access Summary
• Specific Access Procedures
• Physical Connections to Media Gateways
Administration Tool and Access Summary
A variety of tools are used to access the different elements of the S8300 Media Server and G700 Media
Gateway solution. A summary of key tools and their access methods is shown in Table 3.
A particular tool or access method may be preferred by one audience or another. This section is designed to
provide a quick reference for accessing whatever tool you might need to perform a specific task, whether
you are co-located with the G700 media gateway or accessing it remotely.
Table 3. Administration tool and access-method summary
Component Task Tool Access methods
Media Gateway
components:
Initial configuration: typically
done by on-site Services
technician or dealer partner
AvayaTM P330
stack processor
- Set IP addresses for master
and stack devices
- P330 stack
command line
interface (CLI)
- direct serial
connection to master
controller for media
gateway or P330 stack
Media Gateway
Processor (MGP),
VoIP engine and
optional VoIP
Media Module
- Set IP address for MGP
- Set IP address for VoIP
engine on MGP board
- Set IP addresses for VoIP
Media Module if present
- MGP CLI - session to MGP CLI
from P330 stack CLI
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S8300 Media
Server
- Configure media server
- install license and call-
processing software
- do verification testing
- S8300 Media
Server Web
Interface
- direct Ethernet
connection to the
Services interface on
S8300 media server
Media Gateway
and software
components:
Ongoing administration and
maintenance: typically done
remotely by system
administrator, Services
technician or dealer partner
P330 stack
processor
- Update configuration as
needed
- P330 stack CLI
- P330 Device
Manager
- Ethernet connection
over corporate LAN
- direct connection to
media gateway or P330
stack
- remote PPP access
Media Gateway
Processor (MGP),
VoIP engine and
media modules
- Update configuration as
needed
- Synchronize media gateway
- MGP CLI
- P330 Device
Manager
- Ethernet connection
over corporate LAN
- direct connection to
media gateway or P330
stack
- remote PPP access
S8300 Media
Server
- Backup and restore data
- Check server health
- Update media server software
and configuration as needed
- synchronize G700 media
modules as needed
- S8300 Media
Server Web
Interface
- Ethernet connection
over corporate LAN
- direct connection to
the S8300 Services
Ethernet interface
- remote PPP access
MultiVantage
software
- ongoing administration and
maintenance of telephony
features
- Avaya Site
Administration
(ASA)
- System Access
Terminal (SAT)
- launch ASA from
desktop
- launch ASA from
another tool such as
P330 Device Manager,
S8300 web interface, or
MultiService NMS
- access SAT from CLI
or ASA program
Table 3. Administration tool and access-method summary Continued
Component Task Tool Access methods
2 of 2