Avaya Scopia User manual

Installation Guide for Avaya Scopia®
Application Server
Version 2
For Solution 8.x
March 2014

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Installation Guide for Avaya Scopia®Application Server
Version 2, March 20, 2014
http://support.avaya.com
Installation Guide for Avaya Scopia®Application Server Version 2 Notices | 2

Table of Contents
Chapter 1: About the Avaya Scopia®Application server
Technical Specifications and Environmental Requirements ............................................................................4
Supported Capacity ..........................................................................................................................................5
Chapter 2: Preparing the Avaya Scopia®Application server Setup
Checking Site Suitability ...................................................................................................................................6
Unpacking the Device .......................................................................................................................................6
Inspecting for Damage ......................................................................................................................................7
Chapter 3: Setting up the Device
Mounting the Device on to the Rack ................................................................................................................ 9
Preparing the Rack and Rails for Mounting the Device ....................................................................... 9
Mounting the Outer Rails on to the Rack ........................................................................................... 11
Mounting the Device on to the Outer Rails .........................................................................................15
Connecting Cables to the Device ...................................................................................................................19
Configuring the IP Address for the Avaya Scopia®Application server ..........................................................20
Verifying the Server Installation ......................................................................................................................20
Installation Guide for Avaya Scopia®Application Server Version 2 Table of Contents | 3

Chapter 1 | About the Avaya Scopia®
Application server
Avaya Scopia®Application server is a state of the art modern server optimized to run the Scopia®Solution software
products: Scopia®Management, Scopia®Desktop server, Content Center for Scopia®Desktop and Avaya Scopia®
ECS Gatekeeper.
Avaya Scopia®Application server is a 1U device incorporating the latest Intel technology. It comes installed with
Windows 2012 R2 Server operating system, and its hardware supports the full capacity range of the applications it is
designed to run. It is also highly reliable, using a solid state drive (SSD), and has the ideal specifications to run
Scopia®Solution components.
This publication covers the latest Avaya Scopia®Application server (P/N 55876-00003).
Navigation
•Technical Specifications and Environmental Requirements on page 4
•Supported Capacity on page 5
Technical Specifications and Environmental Requirements
This section details the system specifications of the Avaya Scopia®Application server. Refer to this data
when preparing system setup and afterwards to verify the environment still complies with these
requirements.
The Avaya Scopia®Application server specifications are as follows:
•CPU: Single Intel Xeon E3-1275V2 Quad Core, 3.5 GHz CPU
•RAM: 8GB DDR3-1600MHz
•SSD: 100GB
•Ethernet: Dual 1GB NICs
1 x DB9 serial port connector
2 x USB 2.0 connectors
•OS: Windows Server 2012 R2 Server
The hardware and environmental requirements are as follows:
•System power requirements: 100-240 VAC, 50/60 Hz
•Maximum power consumption: 200W (682 BTU/h)
•Operating temperature: 10°C to 35°C (50°F to 95°F)
•Relative humidity: 5% to 90% non-condensing
•Storage temperature: -40°C to 70°C (-40°F to 158°F), ambient
•Physical dimensions: Height: 43mm (1.7"), width: 437mm (17.2"); depth 664mm (26.1")
•Net weight: Approx 11kg (24.25lbs)
Installation Guide for Avaya Scopia®Application Server Version 2 About the Avaya Scopia®Application server | 4

•Gross weight (with packaging): 17kg (37.5lbs)
•Rack mounting: 19-inch rack-mountable with flanges
•Acoustics: Low noise fan speed control
Supported Capacity
You can configure the Avaya Scopia®Application server in one of several configurations, where each
represents a possible set of software installations on a single server. A standalone installation has far
more capacity than a joint configuration.
For more information on installing each of the components, see the installation guide for that product.
•Standalone Avaya Scopia®Management configuration
This software installation applies to both Scopia®Management enterprise or service provider
(multi-tenant) editions, in configurations with or without the internal Avaya Scopia®Gatekeeper.
The supported capacity on this device is as follows:
–Up to 40,000 users listed in the user directory
–Up to 2,000 simultaneous MCU connections
–Up to 2,000 simultaneous gatekeeper connections
–Up to 10,000 simultaneous gatekeeper registrations
•Standalone Avaya Scopia®ECS Gatekeeper configuration
This software installation applies to both regular and alternate ECS installations. The supported
capacity on this device is as follows:
–Up to 2,000 connections to the gatekeeper
–Up to 10,000 registrations to the gatekeeper
•Standalone Scopia®Desktop server configuration
When installing only Scopia®Desktop server on this device, it can support any one of the following
Scopia®Desktop server configurations:
–Dedicated Scopia®Desktop Conference Server for up to 250 participants
–Dedicated Scopia®Desktop Content Center Server for up to 600 streaming sessions and 10
recording sessions
–Dedicated Scopia®Content Slider Server for up to 100 slider sessions.
•All-in-one configuration
This server installation combines Scopia®Management with its internal Avaya Scopia®
Gatekeeper and Scopia®Desktop server. The supported capacity on this device is as follows:
–Up to 20,000 users listed in the user directory
–Up to 200 simultaneous gatekeeper connections
–Up to 1,000 simultaneous gatekeeper registrations
–Up to 100 simultaneous Scopia®Desktop or Scopia®Mobile calls
Installation Guide for Avaya Scopia®Application Server Version 2 About the Avaya Scopia®Application server | 5

Chapter 2 | Preparing the Avaya Scopia®
Application server Setup
Perform procedures in this section to prepare the site and device for installation.
Navigation
•Checking Site Suitability on page 6
•Unpacking the Device on page 6
•Inspecting for Damage on page 7
Checking Site Suitability
Prior to setting up your device, you need to verify your site suitability for:
•System power requirements
•System environmental requirements
•The device physical dimensions.
For more information, see Technical Specifications and Environmental Requirements on page 4to learn
about these requirements. Ensure the site conforms to the listed requirements.
Unpacking the Device
About this task
We strongly recommend that you follow safety guidelines described in this section during unpacking.
Procedure
1. Inspect the shipping box to verify that it is not seriously damaged during shipping.
2. Place the shipping box on a horizontal surface paying attention to the This Side Up symbol
on the shipping box (Figure 1: This Side Up symbol on page 7).
Installation Guide for Avaya Scopia®Application Server Version 2 Preparing the Avaya Scopia®Application server Setup | 6

Figure 1: This Side Up symbol
Caution:
The accessories kit is situated on top of the device inside the shipping box and can be
damaged if the box is placed upside down. Pay attention to the This Side Up symbol on
the shipping box to handle the box correctly at all times.
Caution:
To prevent injury and equipment damage, follow the lifting guidelines described in the
Safety Guide when lifting or moving the shipping box.
3. Cut the plastic straps.
Caution:
The plastic straps are tightly stretched and can hit you when you cut them. To avoid this,
make sure you do not face the side of the box secured by the straps before you cut the
straps.
4. Cut the strapping tape.
5. Open the shipping box.
6. Take the accessories kit out of the shipping box.
7. Take the device out of the shipping box.
8. Carefully open the additional boxes, remove the packing material, and remove the drives and
other contents.
Important:
We recommend keeping the packaging materials in case you need to repack the device.
9. Remove the cellophane wrapping from the server case.
10. After opening the shipping box, check the shipment is complete. Compare the contents of the
shipment with the packing list included in the box.
Inspecting for Damage
After you verify that all of the equipment is included, carefully examine the power supplies and cables for
any damage resulting from shipping. If you suspect any damage from shipping, contact your local freight
carrier for procedures on damage claims. If you observe any physical defects in the items you ordered,
contact Technical Support for Return Material Authorization (RMA) form.
Installation Guide for Avaya Scopia®Application Server Version 2 Preparing the Avaya Scopia®Application server Setup | 7

Important:
Before proceeding with the installation, verify that all of the ordered parts are present and in good
condition. Keep a record of the parts and serial numbers. If any parts are missing or damaged, contact
your sales representative.
Installation Guide for Avaya Scopia®Application Server Version 2 Preparing the Avaya Scopia®Application server Setup | 8

Chapter 3 | Setting up the Device
These sections describe how to set up the device:
Navigation
•Mounting the Device on to the Rack on page 9
•Connecting Cables to the Device on page 19
•Configuring the IP Address for the Avaya Scopia®Application server on page 20
•Verifying the Server Installation on page 20
Mounting the Device on to the Rack
To mount the device, perform these tasks in the order listed:
Navigation
•Preparing the Rack and Rails for Mounting the Device on page 9
•Mounting the Outer Rails on to the Rack on page 11
•Mounting the Device on to the Outer Rails on page 15
Preparing the Rack and Rails for Mounting the Device
About this task
This section describes how to prepare all the equipment required to mount the device onto the rack,
including choosing the rack and finding the right place on the rack to mount the device.
Before you begin
Ensure that the room is suitable for the device and remove the device from its box, as described in
Preparing the Avaya Scopia®Application server Setup on page 6.
Procedure
1. Verify that you have a 19” rack that meets the EIA-310 standards. This standard includes the
exact specifications, including the shape of the holes, their size, the depth of the rack and
other features.
The rack should be sturdy enough to support the device when you slide it in and out.
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 9

We recommend choosing a rack without doors. If installing in an enclosed rack, ensure that
the rack has adequate ventilation.
2. Ensure that the environment is suitable and set up the rack, considering factors such as the
ambient temperature of the room. Read the safety instructions that came with your rack for
details.
Important:
Maintain a minimum clearance of 30 inches (76.2 cm) in the rear of the rack to allow
adequate airflow.
Ensure the rack is stable. The leveling jacks at the bottom of the rack should be fully
extended.
3. Decide where on the rack to place the device, using the guidelines listed below. Mark this
location on the rack, ensuring that the height is the same on each rack post.
Proper placement prevents the device from overheating and ensures that the rack is stable.
•Find a space on the rack which is 3 empty square holes in height (1U), as shown in
Figure 2: One rack unit of space on the rack on page 10.
Note that the holes on the rack posts are not spaced equally. They form a repeating
pattern of two holes close together, then one hole separate, then two holes close
together and so on.
The top of the device should start on the lower of the two holes which are close
together.
Figure 2: One rack unit of space on the rack
•If there are few devices mounted in the rack, find the lowest possible location to mount
the device, to ensure the rack remains stable.
4. Make sure you have the following items, which were shipped with the device and are used to
mount the rails to the rack (Figure 3: Preparing the parts required to mount the rails on page
11):•Two long outer rails and two short outer rails, to be attached to the rack itself (as
described in Mounting the Outer Rails on to the Rack on page 11)
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 10

•Two inner rail extensions, used to attach the device to the outer rails on the rack (as
described in Mounting the Device on to the Outer Rails on page 15)
•Eight flat-head long screws (Phillips cross recessed flat-head machine screws
M5x12mm). You need only four to mount the device.
•Eight brackets (finishing washers M5). You need only four to mount the device.
•Two flat-head short screws (Phillips cross recessed flat-head machine screws 6-32
UNCx3/16")
Figure 3: Preparing the parts required to mount the rails
5. Continue with Mounting the Outer Rails on to the Rack on page 11.
Mounting the Outer Rails on to the Rack
About this task
This procedure describes how to mount the outer rails on to the rack. The outer rails are used to support
the inner rails, which are attached to the device.
After fastening the outer rails to the rack itself, you attach the inner rails to the device. You can then slide
the inner rails along the outer rails to mount the device on to the rack.
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 11

Before you begin
•Make sure you have the correct type of rack and know where to mount the outer rails, as described
in Preparing the Rack and Rails for Mounting the Device on page 9.
•Make sure you have the following items, which were shipped with the device and are used to
mount the outer rails to the rack (Figure 4: Preparing the parts required to mount the rails on page
12):
–Two long outer rails
–Two short outer rails
–Two flat-head long screws (Phillips cross recessed flat-head machine screws M5x12mm)
–Two brackets (finishing washers M5)
Figure 4: Preparing the parts required to mount the rails
Procedure
1. Connect the long and short outer rails to each other by sliding the knob on the short rail
through the rounded end of the slot on the long rail (Figure 5: Connecting the two outer rails
on page 13).
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 12

Figure 5: Connecting the two outer rails
2. Attach the rails to the rack posts, at the location you marked in Preparing the Rack and Rails
for Mounting the Device on page 9:
a. Starting at the rear of the rack, attach the short rail by aligning the two square knobs with
the rack holes (Figure 6: Attaching the short rail to the rear of the rack on page 13).
The rails are spring-loaded and lock into place on the rack with a safety latch.
Figure 6: Attaching the short rail to the rear of the rack
b. Slide the long rail towards the front of the rack, adjusting the length according to the
depth of the rack. Attach it to the front of the rack as you did to the rear of the rack.
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 13

Important:
To unfasten the rail pins from the rack, push the safety latch to release:
Figure 7: Removing the rack from the rails
c. Secure the rail by inserting a long screw and a washer through the rear rack post only
(Figure 8: Securing the rail to the rack on page 14). Insert the washer between the long
screw and the rail, as shown below.
The rail is secured to the front of the rack only after the device is mounted, as described
in Mounting the Device on to the Outer Rails on page 15.
Figure 8: Securing the rail to the rack
The outer rail is now attached to the rack, as shown in Figure 9: Side view of rack with
the outer rail attached on page 15.
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 14

Figure 9: Side view of rack with the outer rail attached
3. Repeat all steps to mount the outer rails to the other side of the rack.
4. Continue with Mounting the Device on to the Outer Rails on page 15.
Mounting the Device on to the Outer Rails
About this task
After you have attached the outer rails to the rack to form a support for the device, you can attach the
inner rail extensions to the device and mount the device on to the rack.
Caution:
To prevent injury and equipment damage, follow the lifting guidelines described in the Safety Guide
when lifting or moving the device.
Before you begin
•Read the safety guidelines described in the Safety Guide.
•Attach the outer rails to the rack, as described in Mounting the Outer Rails on to the Rack on page
11.
•Make sure you have the following items, which were shipped with the device and are used to
mount the rails to the rack (Figure 10: Preparing the parts required to mount the device onto the
rails on page 16):
–Two inner rail extensions
–Two flat-head short screws (Phillips cross recessed flat-head machine screws 6-32
UNCx3/16")
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 15

–Two flat-head long screws (Phillips cross recessed flat-head machine screws M5x12mm)
–Two brackets (finishing washers M5)
Figure 10: Preparing the parts required to mount the device onto the rails
Procedure
1. Attach the inner rail extension to the rear of the device:
a. Slide the rear inner rail extension towards the front of the device (see Figure
11: Attaching inner rail extensions to the device on page 16).
The hooks on the side of the device fasten the inner rail in place.
Figure 11: Attaching inner rail extensions to the device
b. Secure the rear inner rail extension through one of the two holes on the rail extension,
using one flat-headed short screw (Figure 12: Securing rail extensions to the device on
page 17).
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 16

Figure 12: Securing rail extensions to the device
c. Repeat these steps on the other side of the device.
2. Slide the device on to the rails until the holes on the device front panel align with the front
post (see Figure 13: Sliding the device onto the rails on page 18).
As you slide, you should hear two clicks; one mid-way and one near the end. These are the
safety latches to stop the device from accidentally sliding out.
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 17

Figure 13: Sliding the device onto the rails
Important:
To pull out the device, you need to slide the long part of the latch on each side
simultaneously to release the safety lock. Slide the right latch up and slide the left latch
down (Figure 14: Removing the device from the rails on page 18).
Figure 14: Removing the device from the rails
3. Secure the device to each front post using a long screw. Insert a washer between the screw
and the device panel.
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 18

This secures the front panel to the front of the rack and the outer rail to the rack.
The outer rail was already secured in Mounting the Outer Rails on to the Rack on page 11.
Figure 15: Securing the front panel of the device to the front post
Connecting Cables to the Device
About this task
Follow this procedure to connect the power, network, and serial cable supplied with the accessories kit.
Important:
The serial connection is used only for configuring the IP address of the device.
Caution:
During this procedure, follow the safety guidelines described in the Safety Guide.
Procedure
1. On the rear panel, connect the power cable to the AC power connector (Figure 16: Rear
panel of the device on page 20).
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 19

Figure 16: Rear panel of the device
2. Connect the other end of the power cable to the AC power.
3. Use a serial cable to connect a PC to the device's serial port. This connection is required for
local configuration and maintenance.
Important:
Do not connect a screen or a keyboard to the device directly. Define the device's basic
settings via the serial connection only.
4. Connect a network cable to the NIC1 Ethernet connector on the rear panel (see Figure
16: Rear panel of the device on page 20).
Use both Ethernet connectors for dual-NIC deployments. A dual-NIC deployment raises
security by using different subnets for media versus management. Use NIC1 Ethernet
connector for management and the NIC2 connector for media.
Configuring the IP Address for the Avaya Scopia®
Application server
The Avaya Scopia®Application server comes preconfigured with an automatic IP (DHCP) address.
To configure a static IP, navigate to the Network and Sharing Center under Windows Control Panel.
For more information, refer to the relevant documentation from Windows.
Verifying the Server Installation
About this task
After you installed the device and performed its initial configuration, you need to verify that it is installed
and configured correctly.
Installation Guide for Avaya Scopia®Application Server Version 2 Setting up the Device | 20