Avaya S8100 Series User manual

Upgrading, Migrating, and
Converting Media Servers and
Gateways
Release 3.1
03-300412
Issue 2.1
June 2006

© 2006 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing, Avaya Inc. can
assume no liability for any errors. Changes and corrections to the information
in this document may be incorporated in future releases.
For full support information, please see the complete document,
Avaya Support Notices for Hardware Documentation, document number
03-600759.
To locate this document on our Web site, simply go to
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Issue 2.1 June 2006 3
Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Port network connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Reliability and availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How this book is designed and organized . . . . . . . . . . . . . . . . . . . . 56
Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Firmware upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Additional documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Chapter 2: Upgrading Software on Media Servers . . . . . . . . . . . 65
Upgrades that can affect service . . . . . . . . . . . . . . . . . . . . . . . . . 66
Common prerequisites for all upgrades . . . . . . . . . . . . . . . . . . . . . 67
Checklist of tasks to perform before you go on site . . . . . . . . . . . . . 68
License and Avaya authentication files . . . . . . . . . . . . . . . . . . . . 70
Generating and retrieving license and authentication files . . . . . . . . . 70
Logins and passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Caution about platform/PNC license settings for the S8700-series
Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Upgrade modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Upgrading Communication Manager from 1.x to 3.1
on an S8300 Media Server. . . . . . . . . . . . . . . . . . . . . . . 75
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Pre-requisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Pre-upgrade service pack requirements . . . . . . . . . . . . . . . . . . . . . 77
Tasks checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Upgrading Communication Manager from 2.x to 3.1
on an S8300 Media Server. . . . . . . . . . . . . . . . . . . . . . . 83
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Upgrading Communication Manager on Avaya S8500
Media Server or S8500 ESS Using Maintenance Web Interface . . 89
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
The need to restore IP telephone files . . . . . . . . . . . . . . . . . . . . 90
Contents

Contents
4 Upgrading, Migrating, and Converting Media Servers and Gateways
TN2312AP/BP IPSI circuit pack upgrades . . . . . . . . . . . . . . . . . . . 90
Preupgrade service pack for upgrades starting from R2.x only . . . . . . . 91
Upgrading LSPs, ESSs, and H.248 media gateways, if any . . . . . . . . . 91
Upgrading firmware on media gateways and media modules . . . . . . . . 93
SAMP card boot timeout if upgrading with remastering program . . . . . . . 94
Upgrade tasks (S8500 Main Server as main server). . . . . . . . . . . . . . . 94
Upgrade tasks (S8500 Main Server as ESS) . . . . . . . . . . . . . . . . . . . 96
Preupgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Upgrading the SAMP firmware (S8500B only). . . . . . . . . . . . . . . . . 97
Connecting to the media server . . . . . . . . . . . . . . . . . . . . . . . . 97
Stopping call processing on the LSPs or ESSs if being used
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Starting a SAT session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Checking link status with SAT (main server only) . . . . . . . . . . . . . . 98
Recording all busyouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Checking synchronization with the SAT (main server only) . . . . . . . . . 99
Disabling scheduled maintenance with the SAT (main server only) . . . . 100
Checking for translation corruption with the SAT . . . . . . . . . . . . . . 100
Accessing the media server maintenance web interface. . . . . . . . . . . 100
Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . 101
Resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Backing up recovery system files . . . . . . . . . . . . . . . . . . . . . . . 101
Verifying the backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Suppressing alarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Saving a copy of the 4600-series telephone configuration file, if
any (main server only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Checking software release, only if starting from R2.x . . . . . . . . . . . . 103
Activating the preupgrade service pack, only if starting from R2.x . . . . . 104
Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Inserting the Communication Manager CD-ROM into the media server. . . 105
Copying Communication Manager to the media server . . . . . . . . . . . 106
Installing Communication Manager on the media server . . . . . . . . . . 107
Rebooting the media server . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Verifying reboot progress . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Verifying software operation . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Checking system status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Making the upgrade permanent on the media server . . . . . . . . . . . . 112
Installing postupgrade service pack, if any, on media server . . . . . . . . 113
Setting the Processor Ethernet . . . . . . . . . . . . . . . . . . . . . . . . 113
Copying IP telephone firmware to the media server, if necessary
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Contents
Issue 2.1 June 2006 5
Post-Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Restoring the 4600-series IP Telephone configuration file, if any
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Enabling scheduled maintenance with SAT. . . . . . . . . . . . . . . . . . 115
Busying out previously busied out trunks . . . . . . . . . . . . . . . . . . 115
Checking for translation corruption . . . . . . . . . . . . . . . . . . . . . . 116
Resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Backing up recovery system files . . . . . . . . . . . . . . . . . . . . . . . 116
Releasing alarm suppression (optional) . . . . . . . . . . . . . . . . . . . 117
Starting call processing on the LSPs and ESSs, if any
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Logging off all administration applications . . . . . . . . . . . . . . . . . . 118
Registering Avaya Communication Manager . . . . . . . . . . . . . . . . . 118
Upgrading Communication Manager on Avaya S8500
Media Server from R2.x/R3.0 to R3.1 or from R3.1 to
R3.1.x Using the Upgrade Tool . . . . . . . . . . . . . . . . . . . . 119
About use of the Upgrade Tool . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Which devices the Upgrade Tool can upgrade . . . . . . . . . . . . . . . . 121
SAMP card boot timeout if upgrading with remastering program . . . . . . . 121
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
TN2312AP/BP IPSI circuit pack upgrades . . . . . . . . . . . . . . . . . . . 122
Preupgrade service pack for upgrades starting from R2.x only . . . . . . . 122
Overview of the upgrade process . . . . . . . . . . . . . . . . . . . . . . . 122
The need to restore IP Phone files . . . . . . . . . . . . . . . . . . . . . . 124
Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Preupgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Upgrading the SAMP firmware (S8500B only). . . . . . . . . . . . . . . . . 126
Connecting to the media server . . . . . . . . . . . . . . . . . . . . . . . . 126
Starting a SAT session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Checking link status with SAT (main server only) . . . . . . . . . . . . . . 127
Recording all busyouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Checking synchronization with the SAT (main server only) . . . . . . . . . 127
Disabling scheduled maintenance with the SAT (main server only) . . . . 128
Checking for translation corruption . . . . . . . . . . . . . . . . . . . . . . 128
Saving a copy of the 4600-series telephone configuration file, if
any (main server only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Accessing the media server maintenance web interface. . . . . . . . . . . 129
Copying the service pack files to the media server, only if
starting from R2.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Installing the preupgrade software service pack only if starting from R2.x 130

Contents
6 Upgrading, Migrating, and Converting Media Servers and Gateways
Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . 131
Resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Backing up recovery system files . . . . . . . . . . . . . . . . . . . . . . . 132
Verifying the backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Suppressing alarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Inserting the Communication Manager CD-ROM into the media server. . . 133
Copying Communication Manager to the media server . . . . . . . . . . . 134
Removing the CD-ROM from the CD-ROM drive . . . . . . . . . . . . . . . 135
Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Starting the Upgrade Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Installing Avaya authentication files (if required). . . . . . . . . . . . . . . 137
Verifying software operation . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Checking system status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Setting the Processor Ethernet . . . . . . . . . . . . . . . . . . . . . . . . 138
Copying IP telephone firmware to the media server, if necessary
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Post-Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Restoring the 4600-series IP Telephone configuration file, if any
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Enabling scheduled maintenance with SAT. . . . . . . . . . . . . . . . . . 140
Busying out previously busied out trunks . . . . . . . . . . . . . . . . . . 140
Checking for translation corruption . . . . . . . . . . . . . . . . . . . . . . 140
Resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Backing up recovery system files . . . . . . . . . . . . . . . . . . . . . . . 141
Releasing alarm suppression (optional) . . . . . . . . . . . . . . . . . . . 141
Logging off all administration applications . . . . . . . . . . . . . . . . . . 141
Registering Avaya Communication Manager . . . . . . . . . . . . . . . . . 142
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Upgrading the G150 Media Gateways, if used . . . . . . . . . . . . . . . . 142
Upgrading Communication Manager on Avaya S8700
Media Server from R1.x to R3.1 . . . . . . . . . . . . . . . . . . . 143
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
TN2312AP/BP IPSI circuit pack upgrades . . . . . . . . . . . . . . . . . . . 144
Preupgrade service pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Upgrade of LSPs and media gateways, if being used . . . . . . . . . . . . 145
Upgrading firmware on media gateways and media modules . . . . . . . . 147
Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Preupgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Contents
Issue 2.1 June 2006 7
Stopping call processing on the LSPs or ESSs if being used
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Connecting to the active media server . . . . . . . . . . . . . . . . . . . . 151
Starting a SAT session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Checking link status with SAT (main server only) . . . . . . . . . . . . . . 152
Recording all busyouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Checking synchronization with the SAT (main server only) . . . . . . . . . 153
Disabling scheduled maintenance with the SAT (main server only) . . . . 153
Busying out MMI circuit packs with SAT for a duplicated control
network only
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Checking for translation corruption . . . . . . . . . . . . . . . . . . . . . . 154
Accessing the media server maintenance web interface. . . . . . . . . . . 154
Resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Backing up recovery system files on the active server . . . . . . . . . . . 155
Verifying the backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Suppressing alarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Disconnecting from the active media server . . . . . . . . . . . . . . . . . 156
Connecting to the standby media server . . . . . . . . . . . . . . . . . . . 157
Clearing the ARP cache on the laptop computer . . . . . . . . . . . . . . . 157
Accessing the media server maintenance web interface. . . . . . . . . . . 157
Backing up files on the standby media server . . . . . . . . . . . . . . . . 158
Verifying the backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Copying preupgrade service pack(s) to the standby media server . . . . . 158
Suppressing alarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Upgrade tasks (first media server) . . . . . . . . . . . . . . . . . . . . . . . . 159
Busying out the standby media server . . . . . . . . . . . . . . . . . . . . 159
Checking the software release on the standby media server . . . . . . . . 160
Installing the preupgrade service pack . . . . . . . . . . . . . . . . . . . . 160
Verifying connectivity to customer network server. . . . . . . . . . . . . . 161
Backing up the system files with Linux Migration—Backup . . . . . . . . 161
Setting Telnet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Erasing the MBR on the media server . . . . . . . . . . . . . . . . . . . . . 164
Inserting the Communication Manager CD-ROM into the media server. . . 164
Rebooting the standby media server . . . . . . . . . . . . . . . . . . . . . 165
Verifying reboot progress . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Installing Communication Manager . . . . . . . . . . . . . . . . . . . . . . 166
Accessing the media server maintenance web interface. . . . . . . . . . . 167
Verifying software operation . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . 168
Selecting media server type . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Contents
8 Upgrading, Migrating, and Converting Media Servers and Gateways
Configuring the network parameters (optional). . . . . . . . . . . . . . . . 169
Verifying connectivity to the network server (optional) . . . . . . . . . . . 171
Installing postupgrade service pack, if any, on media server . . . . . . . . 171
Verifying installation of the service pack . . . . . . . . . . . . . . . . . . . 172
Restoring the Linux migration backup files . . . . . . . . . . . . . . . . . 173
Verifying date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Verifying software operation . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Checking system status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Releasing the standby media server. . . . . . . . . . . . . . . . . . . . . . 175
Interchanging the media servers. . . . . . . . . . . . . . . . . . . . . . . . 175
Installing the new license and Avaya authentication files on newly
active media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Disconnecting from the active media server . . . . . . . . . . . . . . . . . 177
Upgrade tasks (second media server) . . . . . . . . . . . . . . . . . . . . . . 177
Connecting to the standby media server . . . . . . . . . . . . . . . . . . . 177
Copying preupgrade service pack(s) to the standby media server . . . . . 177
Busying out the standby media server . . . . . . . . . . . . . . . . . . . . 177
Verifying software operation . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Installing the preupgrade service pack . . . . . . . . . . . . . . . . . . . . 178
Verifying connectivity to customer network server (optional). . . . . . . . 179
Backing up the system files using Linux Migration—Backup . . . . . . . . 179
Erasing the MBR on the standby media server . . . . . . . . . . . . . . . . 181
Inserting the Communication Manager CD-ROM into the media server. . . 182
Rebooting the standby media server . . . . . . . . . . . . . . . . . . . . . 182
Verifying reboot progress . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Installing Communication Manager . . . . . . . . . . . . . . . . . . . . . . 183
Accessing the media server maintenance web interface. . . . . . . . . . . 184
Verifying software operation . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . 185
Selecting media server type . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Configuring the network parameters (optional). . . . . . . . . . . . . . . . 186
Verifying connectivity from the network server. . . . . . . . . . . . . . . . 188
Verifying connectivity to the network server (optional) . . . . . . . . . . . 188
Installing postupgrade service pack, if any, on media server . . . . . . . . 188
Verifying service pack installation. . . . . . . . . . . . . . . . . . . . . . . 189
Restoring the Linux migration backup files . . . . . . . . . . . . . . . . . 190
Verifying date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Verifying software operation . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Checking system status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Releasing the standby media server. . . . . . . . . . . . . . . . . . . . . . 192
Disconnecting from the standby media server . . . . . . . . . . . . . . . . 192

Contents
Issue 2.1 June 2006 9
Connecting to the active media server . . . . . . . . . . . . . . . . . . . . 192
Verifying the operation of the media servers . . . . . . . . . . . . . . . . . 193
Postupgrade tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Enabling scheduled maintenance with SAT. . . . . . . . . . . . . . . . . . 193
Releasing MMI circuit packs with SAT (duplicated control network only) . 193
Busying out previously busied out trunks . . . . . . . . . . . . . . . . . . 194
Checking for translation corruption . . . . . . . . . . . . . . . . . . . . . . 194
Resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Backing up recovery system files . . . . . . . . . . . . . . . . . . . . . . . 194
Releasing alarm suppression (optional) . . . . . . . . . . . . . . . . . . . 195
Logging off all administration applications on the active media server . . 195
Disconnecting from the active media server . . . . . . . . . . . . . . . . . 195
Connecting to the standby media server . . . . . . . . . . . . . . . . . . . 196
Backing up files on the standby media server . . . . . . . . . . . . . . . . 196
Releasing alarm suppression (optional) . . . . . . . . . . . . . . . . . . . 196
Starting call processing on the LSPs and ESSs, if any
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Logging off all administration applications on the standby media server . 197
Registering Avaya Communication Manager . . . . . . . . . . . . . . . . . 198
Upgrading Communication Manager on Avaya S8700-series
Media Servers or S8700-series ESS from R2.x/R3.0 to R3.1 or
from R3.1 to R3.1.x Using the Maintenance Web Interface . . . . . 199
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
TN2312AP/BP IPSI circuit pack upgrades . . . . . . . . . . . . . . . . . . . 200
Preupgrade service pack for upgrades starting from R2.x only . . . . . . . 201
Upgrade of H.248 media gateways, LSPs and ESSs, if being used . . . . . 201
The need to restore IP telephone files . . . . . . . . . . . . . . . . . . . . 203
Upgrade tasks for the S8700-series Media Server as main server . . . . . . . 204
Upgrade tasks (S8700-series Media Server as ESS) . . . . . . . . . . . . . . 207
Preupgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Stopping call processing on the LSPs or ESSs if being used
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Connecting to the active media server . . . . . . . . . . . . . . . . . . . . 210
Starting a SAT session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Checking link status with SAT (main server only) . . . . . . . . . . . . . . 210
Recording all busyouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Checking synchronization with the SAT (main server only) . . . . . . . . . 211
Disabling scheduled maintenance with the SAT (main server only) . . . . 211
Busying out MMI circuit packs with SAT for a duplicated control
network only (main server only) . . . . . . . . . . . . . . . . . . . . . . . 212

Contents
10 Upgrading, Migrating, and Converting Media Servers and Gateways
Checking for translation corruption . . . . . . . . . . . . . . . . . . . . . . 212
Saving a copy of the 4600-series telephone configuration file, if
any (main server only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Accessing the media server maintenance web interface. . . . . . . . . . . 213
Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . 214
Resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Backing up recovery system files . . . . . . . . . . . . . . . . . . . . . . . 214
Verifying the backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Suppressing alarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Disconnecting from the active media server . . . . . . . . . . . . . . . . . 216
Connecting to the standby media server . . . . . . . . . . . . . . . . . . . 216
Clearing the ARP cache on the laptop computer . . . . . . . . . . . . . . . 216
Accessing the media server maintenance web interface. . . . . . . . . . . 217
Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . 217
Backing up files on the standby media server . . . . . . . . . . . . . . . . 218
Verifying the backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Suppressing alarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Tasks to preserve connections when starting from R3.0.1 only
(main server only): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Disconnecting from the standby media server . . . . . . . . . . . . . . . . 219
Connecting to the active media server . . . . . . . . . . . . . . . . . . . . 219
Accessing the media server maintenance web interface. . . . . . . . . . . 219
Selecting the Preupgrade Step to preserve calls . . . . . . . . . . . . . . . 220
Disconnecting from the active media server . . . . . . . . . . . . . . . . . 221
Upgrade tasks for the first media server. . . . . . . . . . . . . . . . . . . . . 221
Connecting to the standby media server . . . . . . . . . . . . . . . . . . . 221
Busying out the standby media server . . . . . . . . . . . . . . . . . . . . 221
Checking the software release on the media server, if starting from
R2.x only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Activating the preupgrade service pack on the media server (R2.x only). . 222
Inserting the Communication Manager CD-ROM into the media server. . . 223
Copying Communication Manager to the media server . . . . . . . . . . . 223
Installing Communication Manager on the media server . . . . . . . . . . 225
Rebooting the media server . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Verifying reboot progress . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Verifying software operation . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Checking system status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Making the upgrade permanent on the media server . . . . . . . . . . . . 229
Installing postupgrade service pack, if any, on media server . . . . . . . . 230
Releasing the standby media server. . . . . . . . . . . . . . . . . . . . . . 230
Interchanging the media servers. . . . . . . . . . . . . . . . . . . . . . . . 231

Contents
Issue 2.1 June 2006 11
Installing the new license and Avaya authentication files on newly
active media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Disconnecting from the newly active media server. . . . . . . . . . . . . . 232
Upgrade tasks for the new standby media server (second server) . . . . . . 233
Connecting to the standby media server . . . . . . . . . . . . . . . . . . . 233
Accessing the media server maintenance web interface. . . . . . . . . . . 233
Busying out the standby media server . . . . . . . . . . . . . . . . . . . . 233
Checking the software release on the media server (R2.x only). . . . . . . 234
Activating the preupgrade service pack on the media server (R2.x only). . 234
Inserting the Communication Manager CD-ROM into the media server. . . 235
Copying Communication Manager to the media server . . . . . . . . . . . 235
Installing Communication Manager on the media server . . . . . . . . . . 236
Rebooting the media server . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Verifying reboot progress . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Verifying software operation . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Checking system status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Making the upgrade permanent on the media server . . . . . . . . . . . . 241
Installing postupgrade service pack, if any, on media server . . . . . . . . 242
Releasing the standby media server. . . . . . . . . . . . . . . . . . . . . . 242
Disconnecting from the standby media server . . . . . . . . . . . . . . . . 243
Connecting to the active media server . . . . . . . . . . . . . . . . . . . . 243
Verifying the operation of the media servers . . . . . . . . . . . . . . . . . 243
Copying IP telephone firmware to the media server, if necessary
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Post-Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Restoring the 4600-series IP Telephone configuration file, if any
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Enabling scheduled maintenance with SAT. . . . . . . . . . . . . . . . . . 245
Releasing MMI circuit packs in duplicated control network using SAT,
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Busying out previously busied out trunks . . . . . . . . . . . . . . . . . . 245
Checking for translation corruption with SAT (main server only) . . . . . . 245
Resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Backing up translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Releasing alarm suppression (optional) . . . . . . . . . . . . . . . . . . . 247
Logging off all administration applications on the active media server . . 247
Disconnecting from the active media server . . . . . . . . . . . . . . . . . 247
Connecting to the standby media server . . . . . . . . . . . . . . . . . . . 247
Backing up files on the standby media server . . . . . . . . . . . . . . . . 248
Releasing alarm suppression (optional) . . . . . . . . . . . . . . . . . . . 248

Contents
12 Upgrading, Migrating, and Converting Media Servers and Gateways
Starting call processing on the LSPs and ESSs, if any
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Logging off all administration applications . . . . . . . . . . . . . . . . . . 249
Registering Avaya Communication Manager . . . . . . . . . . . . . . . . . 249
Using the Upgrade Tool to upgrade Communication Manager on
Avaya S8700-Series Media Server . . . . . . . . . . . . . . . . . . 251
About use of the Upgrade Tool . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Upgrade using the Upgrade Tool . . . . . . . . . . . . . . . . . . . . . . . 253
The need to restore IP telephone files . . . . . . . . . . . . . . . . . . . . 255
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
TN2312AP/BP IPSI circuit pack upgrades . . . . . . . . . . . . . . . . . . . 255
Preupgrade service pack for upgrades starting from R2.x only . . . . . . . 255
Overview of the upgrade process . . . . . . . . . . . . . . . . . . . . . . . 256
Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Current configuration tasks: . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Connecting to the active media server . . . . . . . . . . . . . . . . . . . . 259
Starting a SAT session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Checking link status with SAT (main server only) . . . . . . . . . . . . . . 260
Recording all busyouts using SAT. . . . . . . . . . . . . . . . . . . . . . . 260
Checking synchronization with the SAT (main server only) . . . . . . . . . 260
Disabling scheduled maintenance with the SAT (main server only) . . . . 261
Busying out MMI circuit packs with SAT for a duplicated control
network only (main server only) . . . . . . . . . . . . . . . . . . . . . . . 261
Checking for translation corruption with SAT (main server only) . . . . . . 262
Saving a copy of the 4600-series telephone configuration file, if
any (main server only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Accessing the media server maintenance web interface. . . . . . . . . . . 263
Resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Backing up recovery system files on the active server . . . . . . . . . . . 263
Verifying the backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Suppressing alarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Disconnecting from the active media server . . . . . . . . . . . . . . . . . 265
Connecting to the standby media server . . . . . . . . . . . . . . . . . . . 265
Accessing the media server maintenance web interface. . . . . . . . . . . 265
Backing up files on the standby media server . . . . . . . . . . . . . . . . 265
Verifying the backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Suppressing alarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Disconnecting from the standby media server . . . . . . . . . . . . . . . . 266
Connecting to the active media server . . . . . . . . . . . . . . . . . . . . 267
Accessing the media server maintenance web interface. . . . . . . . . . . 267

Contents
Issue 2.1 June 2006 13
Copying the service pack files to the media server, only if starting
from R2.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Installing the preupgrade software service pack (starting from R2.x only). 268
Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . 268
Inserting the Communication Manager CD-ROM into the media server. . . 269
Copying Communication Manager to the media server . . . . . . . . . . . 270
Removing CD-ROM from the CD-ROM drive . . . . . . . . . . . . . . . . . 271
Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Starting the Upgrade Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Installing Avaya authentication files on the active server, if required. . . . 273
Verifying software operation . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Checking system status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Copying IP telephone firmware to the media server, if necessary
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Post-Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Restoring the 4600-series IP Telephone configuration file, if any
(main server only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Enabling scheduled maintenance with SAT. . . . . . . . . . . . . . . . . . 275
Releasing MMI using SAT . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Busying out previously busied out trunks . . . . . . . . . . . . . . . . . . 276
Checking for translation corruption with SAT (main server only) . . . . . . 276
Resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Backing up recovery system files on the active server . . . . . . . . . . . 276
Releasing alarm suppression on the media server (optional) . . . . . . . . 277
Logging off all administration applications . . . . . . . . . . . . . . . . . . 277
Disconnecting from the active media server . . . . . . . . . . . . . . . . . 277
Connecting to the standby media server . . . . . . . . . . . . . . . . . . . 278
Backing up files on the standby media server . . . . . . . . . . . . . . . . 278
Releasing alarm suppression on the media server . . . . . . . . . . . . . 278
Logging off the administration applications on the standby media server . 278
Registering Avaya Communication Manager . . . . . . . . . . . . . . . . . 279
Post-requisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Upgrading the G150 Media Gateways, if being used . . . . . . . . . . . . . 279
Chapter 3: Upgrading Firmware on TN circuit packs
and Ethernet switches . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Upgrade modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Contents
14 Upgrading, Migrating, and Converting Media Servers and Gateways
Upgrading firmware on the IPSIs and SIPIs. . . . . . . . . . . . . . 283
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Access the Maintenance Web Interface . . . . . . . . . . . . . . . . . . . . 284
Determining current IPSI firmware. . . . . . . . . . . . . . . . . . . . . . . 285
Upgrade Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Pre-Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . 286
Upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Interchanging the IPSIs (duplicated control network only) . . . . . . . . . 291
Post-upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Upgrading firmware on programmable TN circuit packs. . . . . . . 293
Upgrading firmware on the Avaya Ethernet Switch . . . . . . . . . 295
Migrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
S8400 Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Migrating hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
DEFINITY Server CSI or DEFINITY ONE/S8100 in a CMC. . . . . . . . . . . 298
Avaya IP600 in a G600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
S8500 Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Migration paths for S8500 Media Servers . . . . . . . . . . . . . . . . . . . . 300
Migrating hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
DEFINITY Server SI in an MCC . . . . . . . . . . . . . . . . . . . . . . . . . 301
DEFINITY Server SI in an SCC . . . . . . . . . . . . . . . . . . . . . . . . . 301
DEFINITY Server CSI or DEFINITY ONE/S8100 in a CMC . . . . . . . . . . 301
Avaya IP600/S8100 in a G600 . . . . . . . . . . . . . . . . . . . . . . . . . 302
S8700 Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Migration paths for S8700-Series Media Servers . . . . . . . . . . . . . . . . 303
Transferring translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
From a magneto optical disk . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Migrating hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
DEFINITY Server SI in an MCC . . . . . . . . . . . . . . . . . . . . . . . . . 304
DEFINITY Server SI in an SCC . . . . . . . . . . . . . . . . . . . . . . . . . 305
DEFINITY Server CSI or DEFINITY ONE/S8100 in a CMC . . . . . . . . . . 305
Avaya IP600/S8100 in a G600 . . . . . . . . . . . . . . . . . . . . . . . . . 305
Common prerequisites to all migrations. . . . . . . . . . . . . . . . . . . . . 306

Contents
Issue 2.1 June 2006 15
License and Avaya authentication files . . . . . . . . . . . . . . . . . . . . . 313
Generating and retrieving license and authentication files . . . . . . . . . 313
Logins and passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Caution about platform/PNC license settings for the S8700-series
Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Migration chapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Chapter 4: Migrating to an Avaya S8400 Media Server . . . . . . . . . 317
Migration paths for S8400 Media Servers . . . . . . . . . . . . . . . . . . . . 317
Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash . . . . 317
Migrating from a DEFINITY Server CSI in a CMC using Xmodem . . . . . . 318
Migrating from an S8100 using ftp. . . . . . . . . . . . . . . . . . . . . . . 318
Migrating all other systems. . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Migrating from existing DEFINITY and Linux platforms. . . . . . . . . . . . . 318
Migrating hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
DEFINITY Server CSI or DEFINITY ONE/S8100 in a CMC. . . . . . . . . . . 319
Avaya IP600 in a G600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Prerequisites for migrating to an S8400 Media Server . . . . . . . . . . . . 319
Migration modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash
to an S8400 Media Server that uses a Card Reader . . . . . . . . . 321
Basic migration steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Migration paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Installing the linear card reader software . . . . . . . . . . . . . . . . . . . 322
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Tasks checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Migration tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Premigration administration . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Accessing Remote Feature Activation. . . . . . . . . . . . . . . . . . . . . 333
Connecting to the processor. . . . . . . . . . . . . . . . . . . . . . . . . . 335
Removing netcon data modules . . . . . . . . . . . . . . . . . . . . . . . . 336
Verifying system status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Recording all busyouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Recording node names and IP addresses. . . . . . . . . . . . . . . . . . . 337
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Migration tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Verifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Turning off power to all cabinets. . . . . . . . . . . . . . . . . . . . . . . . 339
Removing circuit packs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Contents
16 Upgrading, Migrating, and Converting Media Servers and Gateways
Inserting circuit packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Connecting cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Replacing the TN799C C-LAN circuit pack . . . . . . . . . . . . . . . . . . 340
Installing TN771 Maintenance/Test . . . . . . . . . . . . . . . . . . . . . . 341
Migrating translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Installing the software load. . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Configuring the media server . . . . . . . . . . . . . . . . . . . . . . . . . 342
Installing the license and authentication file . . . . . . . . . . . . . . . . . 343
Copying translation files to the media server. . . . . . . . . . . . . . . . . 344
Post-migration administration . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Assigning IP addresses to the SIPI circuit packs . . . . . . . . . . . . . . 345
Using static addressing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Clearing the ARP cache on the laptop computer . . . . . . . . . . . . . . . 346
Logging in to the SIPI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Setting the control interface . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Resetting the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Enabling control of the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Verifying SIPI translations . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Verifying SIPI connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Verifying the customer data . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Verifying circuit pack locations . . . . . . . . . . . . . . . . . . . . . . . . 351
Verifying circuit pack insertion. . . . . . . . . . . . . . . . . . . . . . . . . 352
Verifying the IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Checking the link status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Upgrading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Testing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Busying out previously busied out trunks . . . . . . . . . . . . . . . . . . 353
Troubleshooting the migration. . . . . . . . . . . . . . . . . . . . . . . . . 354
Returning replaced equipment. . . . . . . . . . . . . . . . . . . . . . . . . 354
Migrating from a DEFINITY Server CSI in a CMC with an ATA Flash
to an S8400 Media Server . . . . . . . . . . . . . . . . . . . . . . . 355
Basic migration steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Migration paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Tasks checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Migration tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Premigration administration . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Connecting to the processor. . . . . . . . . . . . . . . . . . . . . . . . . . 365
Removing netcon data modules . . . . . . . . . . . . . . . . . . . . . . . . 366

Contents
Issue 2.1 June 2006 17
Verifying system status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Recording all busyouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Recording node names and IP addresses. . . . . . . . . . . . . . . . . . . 367
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Migration tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Verifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Turning off the power to the control cabinet . . . . . . . . . . . . . . . . . 369
Removing circuit packs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Inserting circuit packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Connecting cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Replacing the TN799C C-LAN circuit pack . . . . . . . . . . . . . . . . . . 371
Installing TN771 Maintenance/Test . . . . . . . . . . . . . . . . . . . . . . 371
Migrating translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Installing the software load. . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Configuring the media server . . . . . . . . . . . . . . . . . . . . . . . . . 372
Copying translation files to the media server. . . . . . . . . . . . . . . . . 373
Post-migration administration . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Assigning IP addresses to the SIPI circuit packs . . . . . . . . . . . . . . 374
Using static addressing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Clearing the ARP cache on the laptop computer . . . . . . . . . . . . . . . 375
Logging in to the SIPI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Setting the control interface . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Resetting the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Enabling control of the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Verifying SIPI translations . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Verifying SIPI connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Verifying the customer data . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Verifying circuit pack locations . . . . . . . . . . . . . . . . . . . . . . . . 380
Verifying circuit pack insertion. . . . . . . . . . . . . . . . . . . . . . . . . 381
Verifying the IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Checking the link status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Upgrading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Testing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Busying out previously busied out trunks . . . . . . . . . . . . . . . . . . 382
Troubleshooting the migration. . . . . . . . . . . . . . . . . . . . . . . . . 382
Migrating from a DEFINITY Server CSI in a CMC to an
S8400 Media Server using Xmodem . . . . . . . . . . . . . . . . . 383
Basic migration steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Migration paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Contents
18 Upgrading, Migrating, and Converting Media Servers and Gateways
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Tasks checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Migration tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Premigration administration . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Connecting to the processor. . . . . . . . . . . . . . . . . . . . . . . . . . 392
Removing netcon data modules . . . . . . . . . . . . . . . . . . . . . . . . 393
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Verifying system status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Recording all busyouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Recording node names and IP addresses. . . . . . . . . . . . . . . . . . . 395
Migration tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Verifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Connecting to the SAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
Copying translation files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
Turning off power to all cabinets. . . . . . . . . . . . . . . . . . . . . . . . 396
Removing circuit packs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Inserting circuit packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Connecting cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Replacing the TN799C C-LAN circuit pack . . . . . . . . . . . . . . . . . . 398
Installing TN771 Maintenance/Test . . . . . . . . . . . . . . . . . . . . . . 398
Migrating translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Installing the software load. . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Configuring the media server . . . . . . . . . . . . . . . . . . . . . . . . . 399
Installing the license and authentication file . . . . . . . . . . . . . . . . . 401
Copying translation files to the media server. . . . . . . . . . . . . . . . . 401
Copying translation files to the media server. . . . . . . . . . . . . . . . . 402
Closing all sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Post-migration administration . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Assigning IP addresses to the SIPI circuit packs . . . . . . . . . . . . . . 403
Using static addressing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Clearing the ARP cache on the laptop computer . . . . . . . . . . . . . . . 404
Logging in to the SIPI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Setting the control interface . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Resetting the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Enabling control of the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Verifying SIPI translations . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Verifying SIPI connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Verifying the customer data . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Verifying circuit pack locations . . . . . . . . . . . . . . . . . . . . . . . . 409
Verifying circuit pack insertion. . . . . . . . . . . . . . . . . . . . . . . . . 410

Contents
Issue 2.1 June 2006 19
Verifying the IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Checking the link status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Upgrading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Testing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Busying out previously busied out trunks . . . . . . . . . . . . . . . . . . 411
Troubleshooting the migration. . . . . . . . . . . . . . . . . . . . . . . . . 412
Returning replaced equipment. . . . . . . . . . . . . . . . . . . . . . . . . 412
Migrating from an IP600 or S8100 to an S8400 Media Server using ftp 413
Basic migration steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Replacement of INTUITY AUDIX Messaging with IA770
INTUITY AUDIX Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Installation of IA770 INTUITY AUDIX Messaging software . . . . . . . . . . 414
INTUITY AUDIX data that can be reused in IA770 INTUITY AUDIX Messaging
and data that must be reinput. . . . . . . . . . . . . . . . . . . . . . . . . 414
Removing unused INTUITY AUDIX ports or hunt groups . . . . . . . . . . 415
Migration paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Tasks checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Migration tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
Premigration administration . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Connecting to the processor. . . . . . . . . . . . . . . . . . . . . . . . . . 424
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Verifying system status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Recording all busyouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Recording node names and IP addresses. . . . . . . . . . . . . . . . . . . 425
Migration tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Verifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
Opening a SAT session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
Copying translation files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
Opening an ftp session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Moving the translation files. . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Turning off power to all cabinets. . . . . . . . . . . . . . . . . . . . . . . . 427
Removing circuit packs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Inserting circuit packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Connecting cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Replacing the TN799C C-LAN circuit pack . . . . . . . . . . . . . . . . . . 429
Installing TN771 Maintenance/Test . . . . . . . . . . . . . . . . . . . . . . 429
Migrating translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Setting telnet parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . 430

Contents
20 Upgrading, Migrating, and Converting Media Servers and Gateways
Installing the software load. . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Configuring the media server . . . . . . . . . . . . . . . . . . . . . . . . . 431
Installing the license and authentication file . . . . . . . . . . . . . . . . . 432
Copying translation files to the media server. . . . . . . . . . . . . . . . . 432
Post-migration administration . . . . . . . . . . . . . . . . . . . . . . . . . . 433
Assigning IP addresses to the SIPI circuit packs . . . . . . . . . . . . . . 434
Using static addressing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
Clearing the ARP cache on the laptop computer . . . . . . . . . . . . . . . 435
Logging in to the SIPI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
Setting the control interface . . . . . . . . . . . . . . . . . . . . . . . . . . 436
Resetting the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Enabling control of the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . 438
Verifying SIPI translations . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
Verifying SIPI connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Verifying the customer data . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Verifying circuit pack locations . . . . . . . . . . . . . . . . . . . . . . . . 439
Verifying circuit pack insertion. . . . . . . . . . . . . . . . . . . . . . . . . 440
Verifying the IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Checking the link status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Upgrading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Administering IA 770 INTUITY AUDIX Messaging. . . . . . . . . . . . . . . 441
Testing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Busying out previously busied out trunks . . . . . . . . . . . . . . . . . . 442
Troubleshooting the migration. . . . . . . . . . . . . . . . . . . . . . . . . 442
Returning replaced equipment. . . . . . . . . . . . . . . . . . . . . . . . . 442
Chapter 5: Migrating to an Avaya S8500 Media Server . . . . . . . . . 443
Migrating from existing DEFINITY and Linux platforms. . . . . . . . . . . . . 443
Migration paths for S8500 Media Servers . . . . . . . . . . . . . . . . . . . . 444
Migrating hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444
DEFINITY Server SI in an MCC . . . . . . . . . . . . . . . . . . . . . . . . . 445
DEFINITY Server SI in an SCC . . . . . . . . . . . . . . . . . . . . . . . . . 445
DEFINITY Server CSI or DEFINITY ONE/S8100 in a CMC . . . . . . . . . . 445
Avaya IP600/S8100 in a G600 . . . . . . . . . . . . . . . . . . . . . . . . . 446
Prerequisites for migrating to an S8500 Media Server . . . . . . . . . . . . 446
Migration modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446
Migrating a DEFINITY Server CSI in a CMC to an S8500 Media Server 447
Basic migration steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Migration paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448