Avaya Communication Manager IP DECT Instruction Manual

Avaya Communication Manager
Avaya IP DECT Installation,
Administration, and Maintenance
16-601625
Issue 1
August 2006

© 2006 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing, Avaya Inc. can
assume no liability for any errors. Changes and corrections to the information
in this document may be incorporated in future releases.
For full support information, please see the complete document,
Avaya Support Notices for Software Documentation, document number
03-600758.
To locate this document on our Web site, simply go to
http://www.avaya.com/support and search for the document number in
the search box.
Documentation disclaimer
Avaya Inc. is not responsible for any modifications, additions, or deletions to
the original published version of this documentation unless such modifications,
additions, or deletions were performed by Avaya. Customer and/or End User
agree to indemnify and hold harmless Avaya, Avaya's agents, servants and
employees against all claims, lawsuits, demands and judgments arising out of,
or in connection with, subsequent modifications, additions or deletions to this
documentation to the extent made by the Customer or End User.
Link disclaimer
Avaya Inc. is not responsible for the contents or reliability of any linked Web
sites referenced elsewhere within this documentation, and Avaya does not
necessarily endorse the products, services, or information described or offered
within them. We cannot guarantee that these links will work all of the time and
we have no control over the availability of the linked pages.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your sales
agreement to establish the terms of the limited warranty. In addition, Avaya’s
standard warranty language, as well as information regarding support for this
product, while under warranty, is available through the following Web site:
http://www.avaya.com/support.
Copyright
Except where expressly stated otherwise, the Product is protected by copyright
and other laws respecting proprietary rights. Unauthorized reproduction,
transfer, and or use can be a criminal, as well as a civil, offense under the
applicable law.
Avaya support
Avaya provides a telephone number for you to use to report problems or to ask
questions about your product. The support telephone number
is 1-800-242-2121 in the United States. For additional support telephone
numbers, see the Avaya Web site: http://www.avaya.com/support.

Issue 1 August 2006 3
Chapter 1: Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Abbreviations and Definitions . . . . . . . . . . . . . . . . . . . . . . . . 7
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 2: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About the Avaya IP DECT Solution. . . . . . . . . . . . . . . . . . . . . . . . . . 11
About the IP DECT base stations. . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Avaya DECT Mobility Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
IP signalling and media stream. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
IP DECT base station Synchronisation. . . . . . . . . . . . . . . . . . . . . . . . 17
IP DECT base station channel capacity . . . . . . . . . . . . . . . . . . . . . . . 20
About the Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
About Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System Capacities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 3: Installation and Configuration . . . . . . . . . . . . . . . . . 23
Avaya IP DECT system start up. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Startup of the IP DECT base stations . . . . . . . . . . . . . . . . . . . . . . 23
Booting Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Startup of Avaya IP DECT Mobility Manager. . . . . . . . . . . . . . . . . . . 24
ADMM in IP DECT base station mode . . . . . . . . . . . . . . . . . . . . 24
ADMM in Host-Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing the ADMM software. . . . . . . . . . . . . . . . . . . . . . . . . 25
Configure Start Parameter . . . . . . . . . . . . . . . . . . . . . . . . . . 25
To maintain the running ADMM on PC . . . . . . . . . . . . . . . . . . . . 26
Booter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Booter versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
DHCP client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
DHCP REQUEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
DHCP OFFER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Retries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
TFTP client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Booter update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Mandatory options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Optional options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
IP DECT base station LED Status. . . . . . . . . . . . . . . . . . . . . . . . . 31
State graph of the start up phases . . . . . . . . . . . . . . . . . . . . . . . . 32
Contents

Contents
4 Avaya IP DECT Installation, Administration, and Maintenance
Static local configuration of the IP DECT base station . . . . . . . . . . . . . . . 33
802.1Q Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Avaya DECT Mobility Manager Requirements . . . . . . . . . . . . . . . . . . 35
ADMM running on an IP DECT base station . . . . . . . . . . . . . . . . . 35
ADMM running on a Linux Server . . . . . . . . . . . . . . . . . . . . . . 36
Principles and Parameter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Why not VLAN ID 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
VLAN and the Boot Phase of a IP DECT base station. . . . . . . . . . . . . . 36
DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Local configuration of the IP DECT base stations. . . . . . . . . . . . . . 37
Configuring the Avaya DECT Mobility Manager . . . . . . . . . . . . . . . . . . . 37
Service Login procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Definition of the License IP DECT base stations . . . . . . . . . . . . . . 40
Get and add the License Key and PARK number . . . . . . . . . . . . . . 41
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Rebooting the ADMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Time zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
IP Regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
IP DECT base station Configuration . . . . . . . . . . . . . . . . . . . . . . . 50
DECT configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
States of an IP DECT base station . . . . . . . . . . . . . . . . . . . . . . 52
IP Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuration of IP DECT handsets . . . . . . . . . . . . . . . . . . . . . . . 55
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Media Server System Features . . . . . . . . . . . . . . . . . . . . . . . . 60
Digit Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Corporate Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
TFTP based Corporate Directory . . . . . . . . . . . . . . . . . . . . . . . 64
WML . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Chapter 4: Avaya Communication Manager . . . . . . . . . . . . . . . . 67
Usage and Important Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
ACM system administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Contents
Issue 1 August 2006 5
Chapter 5: Functional description . . . . . . . . . . . . . . . . . . . . . 73
Registration of Avaya 3701 and Avaya 3711 . . . . . . . . . . . . . . . . . . . . . 73
WML . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Pre-configured URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
User Input of URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Corporate Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
LDAP based Corporate Directory. . . . . . . . . . . . . . . . . . . . . . . . . 74
TFTP based Corporate Directory . . . . . . . . . . . . . . . . . . . . . . . . . 75
Message Waiting Indication for the 20DT Handset . . . . . . . . . . . . . . . . . 76
Avaya system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Avaya DECT Mobility Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Message sequence chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Chapter 6: Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Booter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Checking the IP DECT base station Booter Version . . . . . . . . . . . . . . 79
Manual Update of the IP DECT base station Booter. . . . . . . . . . . . . . . 80
Static local configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Checking the local configuration. . . . . . . . . . . . . . . . . . . . . . . . . 80
Removing the local configuration . . . . . . . . . . . . . . . . . . . . . . . . 81
Avaya 3701 Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Checking the Avaya 3701 Firmware Version. . . . . . . . . . . . . . . . . . . 81
Upgrading the Avaya 3701 Firmware. . . . . . . . . . . . . . . . . . . . . . . 82
Avaya 3711 maintenance and diagnostic . . . . . . . . . . . . . . . . . . . . . . 85
Avaya 3711 Auto Call Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . 85
Avaya 3711 Auto Answer Test Mode . . . . . . . . . . . . . . . . . . . . . . . 86
Avaya 3711 Site Survey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Avaya 3711 Master Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Change the Avaya 3711 Security PIN. . . . . . . . . . . . . . . . . . . . . . . 88
Avaya 3711 Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Checking the Avaya 3711 Firmware Version. . . . . . . . . . . . . . . . . . . 88
Upgrading the Avaya 3711 Firmware. . . . . . . . . . . . . . . . . . . . . . . 89
Site Survey Measurement Equipment . . . . . . . . . . . . . . . . . . . . . . . . 92
Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Syslog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Telnet user shell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Command overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Contents
6 Avaya IP DECT Installation, Administration, and Maintenance
IP DECT base station console commands . . . . . . . . . . . . . . . . . . 96
ADMM console commands . . . . . . . . . . . . . . . . . . . . . . . . . . 97
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
DECT Monitor of the Avaya IP DECT System . . . . . . . . . . . . . . . . . . 98
Appendix A: Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Supported Codecs and Codec negotiation . . . . . . . . . . . . . . . . . . . . . 103
MIB-II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
system (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
interfaces (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
at (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
ip (4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
icmp (5). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
tcp (6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
udp (7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
egp (8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
cmot (9). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
transmission (10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
snmp (11). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
WML Tags and Attributes supported. . . . . . . . . . . . . . . . . . . . . . . . . 121
Detailed overview:
Avaya IP Phones and the ADMM/Avaya 3711. . . . . . . . . . . . . . . . . . . . 122
Protocols and Ports used by Avaya IP DECT System. . . . . . . . . . . . . . . . 125

Issue 1 August 2006 7
Chapter 1: Overview
Purpose
This document describes the installation and administration of the Avaya IP DECT solution
using Avaya DECT Mobility Manager version 1.x.x.
Abbreviations and Definitions
Abbreviations
AC Authentication Code
ACM Avaya Communication Manager
ADMM Avaya IP DECT Mobility Manager
ADPCM Adaptive Differential Pulse Code Modulation
CM Communication Manager
DECT Digital Enhanced Cordless
Telecommunication
DHCP Dynamic Host Configuration Protocol
DSP Digital Signal Processor
GAP Generic Access Profile
IPEI International Portable Equipment Identity
IP Base Station IP DECT Base Station
HTTP Hyper Text Transfer Protocol
MSSF Media Server System Features
OMM Open Mobility Manager (same as ADMM)
PARK Portable Access Rights Key
PP Portable Part (same as IP DECT handset)
RFP Radio Fixed Part (same as IP Base Station)
RTCP Real Time Control Protocol

Overview
8 Avaya IP DECT Installation, Administration, and Maintenance
Definitions
RTP Real Time Protocol
TFTP Trivial File Transfer Protocol
VLAN Virtual Local Area Network
DECT Digital Enhanced Cordless Telecommunication
●The standard (ETS 300 175) essentially specifies the
air interface, known as the radio interface. Voice and
data can both be transmitted via this interface.
●Its key technical characteristics are:
- Frequency range: approx. 1,880 – 1,900 GHz
(approx. 20 MHz bandwidth)
- 10 carrier frequencies (1,728 MHz spacing) with 12
time slots each *)
- Doubling the number of time slots (to 24) using the
TDMA process
- Net data rate per channel of 32 kbit/s (for voice
transmission using ADPCM)
- Voice coding using the ADPCM method
- Maximum transmission power of 10 mW
GAP Generic Access Profile
●GAP is the abbreviation for Generic Access Profile
●The GAP standard (ETS 300 444) is based on the
same technology as DECT, but is limited to the most
important basic features. This standard was created in
order to allow telephones of different vendors to be
used on any type of DECT system. It thus represents
the smallest common denominator of all
manufacturer-specific variants of the DECT standard.
●An important limitation in the GAP standard is that
external handover is not possible. For this reason
connection handover is used, which is supported by
GAP terminals.
●The operation of GAP-capable telephones is
comparable to that of analogue terminals. For example,
features can be called up via ‘*’ and ‘#’ procedures.
Handover Handover
A handover is similar to roaming, but occurs during an
ongoing call. A handover normally takes place ”in the
background,” without disrupting the call (seamless handover).

Purpose
Issue 1 August 2006 9
References
1. The TFTP Protocol (Revision 2), RFC 1350, July 1992
2. Avaya – Open Mobility configuration settings; KI CTB006259
3. Product Requirements and System Architecture; Integrating DeTeWe IP DECT wireless into
Avaya Multi Vantage Solution utilising an IP infrastructure
4. Product Requirements and System Architecture; Integrating DeTeWe IP DECT wireless into
Avaya IP Office utilising an IP infrastructure
5. RFC 1156, Management Information Base for Network Management of TCP/IP-based
internets, May 1990
6. RFC 1213, Management Information Base for Network Management of TCP/IP-based
internets: MIB-II, March 1991
7. RFC 1450, Management Information Base for version 2 of the Simple Network
Management Protocol (SNMPv2), April 1993
8. http://www.simpleweb.org/ietf/mibs/index.html?sel=IETF
9. Avaya 3711 User Guide
10. Avaya 3701 User Guide
11. Avaya IP Telephone LAN Administrators Guide
IPEI International Portable Equipment Identity
●13-digit identification code for telephones
●Example: 00019 0592015 3 (the final digit is the
checksum).
●The code is represented in decimal form.
●This code is globally unique.
PARK Portable Access Rights Key
Access code for the handset. This code determines whether a
telephone can access a particular DECT system. Used for
unique selection of the system at enrolment.
Handover DECT base station networking
While in motion, the telephone performs ongoing
measurements to determine which base station is best
received. The one that can be best received is defined as the
active base station. To prevent the telephone from rapidly
switching back and forth between two base stations that can
be almost equally well received, certain threshold values are
in effect. (similar to a Schmitt trigger circuit )

Overview
10 Avaya IP DECT Installation, Administration, and Maintenance