Aventura DHN Series User manual

DHN Series
Network Video Recorder
User Manual
REV.20140423

DHN Series Network Video Recorder User Manual
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Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.

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Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.
Trademarks and Registered Trademarks
•Windows and Windows mark are trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.
•HDMI, HDMI mark and High-Definition Multimedia Interface are trademarks or registered trademarks of
HDMI Licensing LLC.
•The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI
technology.
•VGA is the trademark of IBM.
•UPnPTM is a certification mark of the UPnPTM Implementers Corporation.
•Other names of companies and product contained in this manual may be trademarks or registered trademarks
of their respective owners.

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Product Key Features
General
Connectable to network cameras, network dome and encoders.
Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon,
PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt
ONVIF or PSIA protocol.
Connectable to the smart IP cameras.
PAL/NTSC adaptive video inputs.
Each channel supports dual-stream.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
The quality of the input and output record is configurable.
Local Monitoring
Simultaneous HDMI, VGAand CVBS outputs.
HDMI output and VGAoutput at up to 1920×1080 resolution.
Multiple screen display in live view is supported, and the display sequence of channels is adjustable.
Live view screen can be switched in group, and manual switch and automatic cycle live view are also
provided, and the interval of automatic cycle can be adjusted.
Quick setting menu is provided for live view.
Motion detection, video tampering, video exception alert and video loss alert functions.
Privacy mask.
Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
Up to 4 SATA hard disks and 1 eSATA disk can be connected depending on DHN model.
8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected.
Support eSATA disks for recording or backup.
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
Support disk clone to the eSATA disk.
Recording, Capture and Playback
Holiday recording schedule configuration.
Continuous and event video recording parameters.
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm.
8 recording time periods with separated recording types.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule
and manual recording.
Searching record files and captured pictures by events (alarm input/motion detection).
Tag adding for record files, searching and playing back by tags.
Locking and unlocking record files.
Local redundant recording and capture.

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Provide new playback interface with easy and flexible operation.
Searching and playing back record files by channel number, recording type, start time, end time, etc.
Smart search for the selected area in the video.
Zooming in when playback.
Reverse playback of multi-channel.
Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback,
and locating by dragging the mouse.
Up to 16-ch synchronous playback at 4CIF real time.
Manual capture, continuous capture of video images and playback of captured pictures.
Backup
Export video data by USB, SATA or eSATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare system.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarm for video loss, motion detection, tampering, abnormal signal, video input/output standard
mismatch, illegal login, network disconnected, IP confliction, abnormal record/capture, HDD error, and
HDD full, etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and
alarm output.
Automatic restore when system is abnormal.
Other Local Functions
Operable by front panel, mouse, remote control, and control keyboard.
Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
Network Functions
Self-adaptive 10M/100M/1000M network interface.
Up to 16 independent PoE network interfaces.
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are
supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnPTM.
Remote web browser access by HTTPS ensures high security.
Remote reverse playback via RTSP.
Support accessing by the platform via ONVIF.
Remote search, playback, download, locking and unlocking of the record files, and support downloading
files broken transfer resume.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.

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Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.
Remote system restart and shutdown.
RS-232, RS-485 transparent channel transmission.
Alarm and exception information can be sent to the remote host
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control.
Remote JPEG capture.
Virtual host function is provided to get access and manage the IP camera directly.
Two-way audio and voice broadcasting.
Embedded WEB server.
Development Scalability:
SDK for Windows and Linux system.
Source code of application software for demo.
Development support and training for application system.

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TABLE OF CONTENTS
Product Key Features..............................................................................................................................3
Chapter 1 Introduction..............................................................................................................................10
1.1 Front Panel ....................................................................................................................................10
1.2 IR Remote Control Operations......................................................................................................14
1.3 USB Mouse Operation ..................................................................................................................16
1.4 Input Method Description..............................................................................................................17
1.5 Rear Panel .....................................................................................................................................18
Chapter 2 Getting Started.........................................................................................................................20
2.1 Starting Up and Shutting Down the NVR......................................................................................20
2.2 Using the Wizard for Basic Configuration..................................................................................... 21
2.3 Adding and Connecting the IP Cameras........................................................................................24
2.3.1 Adding the Online IP Cameras.............................................................................................24
2.3.2 Editing the Connected IP Cameras and Configuring Customized Protocols........................26
2.3.3 Editing IP Cameras Connected to the PoE Interfaces ..........................................................28
Chapter 3 Live View...................................................................................................................................30
3.1 Introduction of Live View .............................................................................................................30
3.2 Operations in Live View Mode......................................................................................................31
3.2.1 Front Panel Operation on Live View....................................................................................31
3.2.2 Using the Mouse in Live View.............................................................................................32
3.2.3 Using an Auxiliary Monitor .................................................................................................33
3.2.4 Quick Setting Toolbar in Live View Mode ..........................................................................33
3.3 Adjusting Live View Settings........................................................................................................35
3.4 User Logout...................................................................................................................................37
Chapter 4 PTZ Controls............................................................................................................................38
4.1 Configuring PTZ Settings..............................................................................................................38
4.2 Setting PTZ Presets, Patrols & Patterns.........................................................................................39
4.2.1 Customizing Presets.............................................................................................................39
4.2.2 Calling Presets .....................................................................................................................39
4.2.3 Customizing Patrols.............................................................................................................40
4.2.4 Calling Patrols .....................................................................................................................41
4.2.5 Customizing Patterns...........................................................................................................42
4.2.6 Calling Patterns....................................................................................................................43
4.3 PTZ Control Panel.........................................................................................................................44
Chapter 5 Recording and Capture Settings.............................................................................................45
5.1 Configuring Parameters.................................................................................................................45
5.2 Configuring Recording/Capture Schedule.....................................................................................48
5.3 Configuring Motion Detection Recording and Capture.................................................................52
5.4 Configuring Alarm Triggered Recording and Capture...................................................................53
5.5 Manual Recording and Continuous Capture..................................................................................55
5.6 Configuring Holiday Recording and Capture................................................................................56

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5.7 Configuring Redundant Recording and Capture............................................................................58
5.8 Configuring HDD Group for Recording and Capture....................................................................60
5.9 Files Protection..............................................................................................................................61
5.9.1 Locking the Recording Files................................................................................................61
5.9.2 Setting HDD Property to Read-only ....................................................................................62
Chapter 6 Playback....................................................................................................................................64
6.1 Playing Back Record Files ............................................................................................................64
6.1.1 Playing Back by Channel.....................................................................................................64
6.1.2 Playing Back by Time..........................................................................................................66
6.1.3 Playing Back by Event Search.............................................................................................68
6.1.4 Playing Back by Tag............................................................................................................70
6.1.5 Smart Playback....................................................................................................................73
6.1.6 Playing Back by System Logs .............................................................................................73
6.1.7 Playing Back External File ..................................................................................................75
6.2 Auxiliary Functions of Playback................................................................................................... 76
6.2.1 Playing Back Frame by Frame.............................................................................................76
6.2.2 Smart Search........................................................................................................................76
6.2.3 Digital Zoom........................................................................................................................77
6.2.4 Reverse Playback of Multi-channel .....................................................................................77
6.3 Picture Playback............................................................................................................................78
Chapter 7 Backup ......................................................................................................................................79
7.1 Backing up Record Files ...............................................................................................................79
7.1.1 Quick Export........................................................................................................................79
7.1.2 Backing up by Normal Video Search...................................................................................81
7.1.3 Backing up by Event Search................................................................................................86
7.1.4 Backing up Video Clips .......................................................................................................88
7.2 Backing up Pictures.......................................................................................................................90
7.3 Managing Backup Devices............................................................................................................92
7.4 Hot Spare Device Backup..............................................................................................................95
7.4.1 Setting Hot Spare Device.....................................................................................................95
7.4.2 Setting Working Device.......................................................................................................96
7.4.3 Managing Hot Spare System................................................................................................96
Chapter 8 Alarm Settings..........................................................................................................................99
8.1 Setting Motion Detection Alarm....................................................................................................99
8.2 Setting Sensor Alarms .................................................................................................................101
8.3 Detecting Video Loss Alarm........................................................................................................104
8.4 Detecting Video Tampering Alarm ..............................................................................................105
8.5 Detecting VCAAlarm ................................................................................................................. 107
8.6 Handling Exceptions Alarm.........................................................................................................108
8.7 Setting Alarm Response Actions .................................................................................................109
8.8 Triggering or Clearing Alarm Output Manually.......................................................................... 112
Chapter 9 Network Settings.................................................................................................................... 113
9.1 Configuring General Settings...................................................................................................... 113
9.2 Configuring Advanced Settings................................................................................................... 114

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9.2.1 Configuring PPPoE Settings.............................................................................................. 114
9.2.2 Configuring DDNS............................................................................................................ 114
9.2.3 Configuring NTP Server.................................................................................................... 116
9.2.4 Configuring SNMP............................................................................................................ 116
9.2.5 Configuring Remote Alarm Host ....................................................................................... 117
9.2.6 Configuring Multicast........................................................................................................ 118
9.2.7 Configuring RTSP.............................................................................................................. 118
9.2.8 Configuring Server and HTTP Ports.................................................................................. 119
9.2.9 Configuring HTTPS Port................................................................................................... 119
9.2.10 Configuring Email .............................................................................................................120
9.2.11 Configuring NAT............................................................................................................... 122
9.2.12 Configuring High-speed Download...................................................................................125
9.2.13 Virtual Host Settings..........................................................................................................126
9.2.14 Telnet Settings....................................................................................................................126
9.3 Checking Network Traffic...........................................................................................................127
9.4 Configuring Network Detection.................................................................................................. 128
9.4.1 Testing Network Delay and Packet Loss............................................................................128
9.4.2 Exporting Network Packet.................................................................................................128
9.4.3 Checking the Network Status............................................................................................. 129
9.4.4 Checking Network Statistics..............................................................................................130
Chapter 10 HDD Management .................................................................................................................132
10.1 Initializing HDDs........................................................................................................................132
10.2 Managing Network HDD ............................................................................................................134
10.3 Managing eSATA ........................................................................................................................136
10.4 Managing HDD Group................................................................................................................ 137
10.4.1 Setting HDD Groups..........................................................................................................137
10.4.2 Setting HDD Property........................................................................................................138
10.5 Configuring Quota Mode ............................................................................................................140
10.6 Configuring Disk Clone ..............................................................................................................142
10.7 Checking HDD Status .................................................................................................................144
10.8 HDD Detection............................................................................................................................146
10.9 Configuring HDD Error Alarms.................................................................................................. 148
Chapter 11 Camera Settings .....................................................................................................................149
11.1 Configuring OSD Settings...........................................................................................................149
11.2 Configuring Privacy Mask...........................................................................................................149
11.3 Configuring Video Parameters ....................................................................................................150
Chapter 12 Management & Maintenance................................................................................................151
12.1 Viewing System Information.......................................................................................................151
12.1.1 Viewing Device Information..............................................................................................151
12.1.2 Viewing Camera Information.............................................................................................151
12.1.3 Viewing Record Information .............................................................................................152
12.1.4 Viewing Alarm Information...............................................................................................152
12.1.5 Viewing Network Information...........................................................................................153
12.1.6 Viewing HDD Information ................................................................................................153

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12.2 Searching & Export Log Files.....................................................................................................155
12.3 Importing/Exporting IP Camera Info...........................................................................................158
12.4 Importing/Exporting Configuration Files....................................................................................158
12.5 Upgrading System.......................................................................................................................159
12.5.1 Upgrading by Local Backup Device..................................................................................159
12.5.2 Upgrading by FTP .............................................................................................................159
12.6 Restoring Default Settings........................................................................................................... 160
Chapter 13 Additional Features................................................................................................................161
13.1 Configuring RS-232 Serial Port...................................................................................................161
13.2 Configuring General Settings......................................................................................................162
13.3 Configuring DST Settings ...........................................................................................................163
13.4 Configuring More Settings for Device Parameters...................................................................... 164
13.5 Managing User Accounts ............................................................................................................165
13.5.1 Adding a User....................................................................................................................165
13.5.2 Deleting a User ..................................................................................................................167
13.5.3 Editing a User ....................................................................................................................167
Appendix 169
Glossary.................................................................................................................................................169
Troubleshooting.....................................................................................................................................170
List of Compatible Third-Party IP Cameras...........................................................................................176