Avenview HDM2-PROWALL-T4K User manual

VIDEO WALLS VIDEO PROCESSORS
VIDEO MATRIX SWITCHES
EXTENDERS SPLITTERS WIRELESS
CABLES & ACCESSORIES
Control Your Video
PRODUCT MANUAL
Model: HDM2-PROWALL-T4K
4 Screen Videowall Processor with 4K@60,
IR, RS-232, Audio and Rotation Support
HBT-4K-C6-8X8E

www.avenview.com
Copyright
© 2017 Avenview Inc. All rights reserved.
The contents of this document are provided in connection with Avenview Inc. (“Avenview”) products. Avenview makes no representations or
warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to make changes to specifications
and product descriptions at any time without notice. No license, whether express, implied, or otherwise, to any intellectual property rights is granted
by this publication. Except as set forth in Avenview Standard Terms and Conditions of Sale, Avenview assumes no liability whatsoever, and claims any
express or implied warranty, relating to its products are is strictly prohibited.

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1.1 IMPORTANT SAFEGUARDS ................................................................................................. 3
1.2 SAFETY INSTRUCTIONS ...................................................................................................... 3
1.3 REGULATORY NOTICES FEDERAL COMMUNICATIONS COMMISSION (FCC) ........... 4
2. INTRODUCTION AND FEATURES..................................................................................... 5
2.1 PACKAGE CONTENTS......................................................................................................... 6
2.2 BEFORE INSTALLATION ...................................................................................................... 7
2.2 CABLE SPECIFICATIONS ..................................................................................................... 7
3.1 APPLICATION DIAGRAM ..................................................................................................... 9
3. INSTALLATION HDM2-PROWALL-T4K ........................................................................... 8
SECTION 7: SPECIFICATIONS ........................................................................................................ 23
TABLE OF CONTENTS
3.2. PANEL DESCRIPTION ...................................................................................................................10
3.2.1 FRONT PANEL (HDM2-PROWALL-T4K) ......................................................................................10
3.2.2 REAR PANEL (HDM2-PROWALL-T4K) ...........................................................................................10
4. SUPPORTED RESOLUTION ..............................................................................................11
5. OPERATION (HDM2-PROWALL-T4K) ..............................................................................12
6. EDID LEARNING.......................... ........................................................................................ 22

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SECTION 1: GETTING STARTED
1.1 IMPORTANT SAFEGUARDS
1.2 SAFETY INSTRUCTIONS
The HDM2-PROWALL-T4K 4 screen display videowall processor has been tested for conformance to safety
regulations and requirements, and has been certified for international use. However, like all electronic
equipments, the HDM2-PROWALL-T4K should be used with care. Read the following safety instructions to
protect yourself from possible injury and to minimize the risk of damage to the unit.
Do not dismantle the housing or modify the module.
Dismantling the housing or modifying the module may result in electrical shock or burn.
Refer all servicing to qualified service personnel.
Do not attempt to service this product yourself as opening or removing housing may expose you to
dangerous voltage or other hazards
Keep the module away from liquids.
Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid
falls or spills on to the housing, unplug the module immediately.
Have the module checked by a qualified service engineer before using it again.
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before
cleaning.
Please read all of these instructions carefully before you use the device. Save this manual for future
reference. Avenview warranty certificate please refer to page #26
Warranty does not include:-
• Any product, on which the serial number has been defaced, modified or removed.
•Damage, deterioration or malfunction resulting from:
•Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to
follow instructions supplied with the product.
•Repair or attempted repair by anyone not authorized by us.
•Any damage of the product due to shipment.
•Removal or installation of the product.
•Causes external to the product, such as electric power fluctuation or failure.
•u se of supplies or parts not meeting our specifications.
•Normal wear and tear.
•Any other causes which does not relate to a product defect.
•Removal, installation, and set-up service charges.

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1.3 REGULATORY NOTICES FEDERAL COMMUNICATIONS COMMISSION (FCC)
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Warning symbols Description
ONLY USE THE PROVIDED POWER CABLE
OR POWER ADAPTER SUPPLIED. DO NOT
TAMPER WITH THE ELECTRICAL PARTS.
THIS MAY RESULT IN ELECTRICAL SHOCK
OR BURN.
DO NOT TAMPER WITH THE UNIT. DOING
SO WILL VOID THE WARRANTY AND
CONTINUED USE OF THE PRODUCT.
THE VIDEO BOARDS ARE VERY SENSITIVE
TO STATIC. PLEASE ENSURE IF RACK
MOUNTED OR INSTALLED ON A SURFACE,
IT SHOULD BE IN A GROUNDED
ENVIRONMENT.
Properly shielded and grounded cables and connectors must be used in order to meet FCC
emission limits. Avenview is not responsible for any radio or television interference caused by using
other than recommended cables and connectors or by unauthorized changes or modifications to
this equipment.
THIS WARNING SYMBOL MEANS DANGER.
WHEN THIS SYMBOL IS PLACED, YOU ARE
IN AN ENVIROMENT THAT CAN CAUSE
BODILY INJURY.

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2. INTRODUCTION
The Avenview HDM2-PROWALL-T4K 4 port HDMI video wall processor with UHD 4K@60 4:4:4 support, its
one of the first videowall processor to accept an input of upto TRUE 4K@60 from a source device. Equiped with 4
four HDMI outputs processing the input signal pixel to pixel with a vivid, clear and crisp picture without resolution
loss onto Full HD displays.
This unit can be used as a dedicated 2x2 videowall at UHD 4K@60 or 1080p with rotation, different preset or
custom layouts. Bonus feature this unit can support cascading through software to allow using multiple units to
create a larger videowall 3x3 with stunning clarity using the same UHD 4K@60 input for displaying content on your
flat panel displays or projectors.
Bundled with its own control software the user can simply configure different layouts for any solution such as 1x1,
1x3, 1x4, 2x2 and mosiac. The HDM2-PROWALL-T4K can accept both DVI/HDMI source inputs/outputs, made
with the embedded scaler that converts signals from either DVI/HDMI source to match the native resolution of
monitors, flat panel displays, projectors connected to the 4 outputs connectors. Each output resolution can be
selected for each display, also settings up to FULL HD 1080p and PC resolutions WUXGA (1920x1200).
Recommended applications include retail digital signage, commercial applications and broadcasting/education/
surveillance systems etc.
FEATURES
- Four DVI/HDMI outputs from 640x480 to 1920x1080, 1920x1200;
- Supports HDMI/DVI input, from 640x480 to 1920x1080@60,UHD 4K@60 4:4:4, interlaced or progressive;
- HDCP compliant (HDCP 2.2 input/HDCP 1.4 output;
- Several image parameters and layouts can be saved in computers and can be loaded for later use
- Firmware upgradable for new features and technology enhancements;
- Supports IR remote control;
- Supports input rotation 1080p resolution only;
- Software control through USB and Ethernet;
- Resize, position, zoom output video;
- User-selectable output settings, up to 1920x1080,1920x1200;
- Supports UHD 4K@60 input with layout only in 2x2 mode;
- Supports Cascading through software multiple units 3x3 mode;
- Each DVI/HDMI output has an independent controllable display area;
- Supports remote control to switch 1x1, 2x2, 1x3 rotate, and 1x4 rotate mode;
- Each output can support OSD control for edge correction;
- Compact size;

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2.1 PACKAGE CONTENTS
Before you start the installation of the HDM2-PROWALL-T4K, please ensure that the packaging has the listed items below.
1
MODEL:
HDM2-PROWALL-T4K
3 INSTALLATION CD
4 IR REMOTE
5
Either Standard US power connector or International
power connector based on order request.
(UK,EU,AUS)
6
User’s Manual
7
RACKMOUNT SYSTEM
Right Rack Ear
Left Rack Ear
2.2 BEFORE INSTALLATION
POWER BRICK (12V 2A) +C7
x 1
QTY
x 1
QTY
x 1
QTY
x 1
QTY
x 1
QTY
x 1
•Place the product on an even and stable surface. If the product falls, it may cause an injury to a person or malfunction.
•Do not place the product in high temperatures (over 50°C), or low temperature (under 0°C) or high humidity.
•Use the DC power adapter with correct specifications. If inappropriate power supply is used then it may cause a fire.
•Do not twist or pull by force ends of the UTP /HDMI cable. It can cause malfunction.
•Keep the device away from water. If the unit becomes wet, power off immediately.
•Installation of the equipment must comply with local and national electrical codes.
•Take care when connecting units to the electrical power circuit, incase the maximum rated circuit is not overloaded
ATTENTION
•To prevent airflow restriction, allow clearance around the ventilation openings to be at least: ONE Inch (25.4 mm).
•Unauthorized changes or modifications could void the user's authority to operate the equipment.
Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for
preventing accidents.
•

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2.2 CABLE SPECIFICATION
To achieve best results with our HDM2-PROWALL-T4K we highly recommend a Premium High Speed HDMI
Cables and Premium High Speed HDMI Cables with Ethernet. To identify the cable is certified it will carry a special
anti-counterfeit label to differentiate them from other HDMI cables. See picture below.
Premium High Speed Certified HDMI Cables with full 18Gbps 4K (End to End) HDMI Cables support full UHD with
Deep Color and High Dynamic Range support . These next generation 4K HDMI cables are also the ONLY HDMI
cables specifically designed for systems integrators, corporate, government, medical and other demanding business
environments.
Performance features: full UltraHD 4K@60Hz 4:4:4 chroma sampling and 18Gbps bandwidth rating (End to End), is
integrated with exclusive commercial features: advanced active chip technology to deliver a full 4K 18Gb signal with
4:4:4 Color Space signal.
Specifications
Performance Grade: Best
Connector Type 1: HDMI Male
Connector Type 2: HDMI Male
Bandwidth or Speed: 18Gbps (End to End), HDR Support
Resolution: 4K @ 60Hz 4:4:4
Gauge: Up to 15ft: 26AWG. 20ft and up: 24AWG, Please note: Lengths 25ft, 35ft, 50ft
Center Conductor: 99.9% High Purity Copper
Connector Finish: 24K Gold Plated
Shielding: Triple Shielded, Inner 100% Aluminum Mylar Wrap, Outer 100%
Aluminum Mylar Wrap, 85% Tinned Copper Braid
Cable Outer Diameter: 0.33” (8.5 mm)
Jacket Type: PVC
Supports High Dynamic Range (HDR)
Supports Deep Color and x.v. Color
HDMI ATC Certified: Yes
HDCP and CEC Compliant: Yes
Category 2 Certified: Yes
Ethernet Capability: Yes
Supports Audio Return Channel:
Yes 3D Ready: Yes
Longer Distance Capability: Yes
UL Rated: Yes
UL Rating: CL3
RoHS Compliant: Yes
Temperature Rating: 75 deg C
Voltage: 30V
HDMI Cable

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3. INSTALLATION (HDM2-PROWALL-T4K )
GENERAL INSTRUCTIONS
1. Before you begin the software installation from the CD provided or latest CS from the website, please ensure the
HDM2-PROWALL-T4K is connected to AC power and your PC via USB or connected to the same network as the unit.
When you power off/cycle HDM2-PROWALL-T4K, please don't repower at least 5 to 10 seconds after to allow power
capacitors to discharge.
2. PC Requirements-Windows® XP/Windows Vista®/Windows® 7, compatible with Windows® 8/10
3. Ensure your Laptop or desktop is plugged in to AC power during the update process. It is not recommended to use only
battery power during the installation. Do not remove power at any time during the process as this could lead to incomplete
results. See Section 5 Operation Method B Software control for more info.
To setup the Avenview HDM2-PROWALL-T4K please follow the steps below to experience the best results:
Connect the HDMI video source to the INPUT(HDMI IN)- Example Bluray or 4K Digital player or Camera
Connect (4) four DVI/HDMI cablesto the desired HDMI Displays.
Please ensure all connections are seated securely and placed in the corresponding connections.
2.
3.
1. Please ensure the connecting devices are powered off before proceeding.
4.
5.
6.
Connect the +12V 2A DC power supply to the HDM2-PROWALL-T4K.
Firstly Power on the HDMI Source, after the boot sequence and the resolution is sync.
7.Power on the compatible HDMI displays and experience the clear images on the 1 to 4 displays
connected in the desired mode.

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3.1 APPLICATION DIAGRAM

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CONTROL BUTTONS:
IR SENSOR: IR sensor for receiving the IR commands
from the supplied 15 Key IR remote.
3.
3.2.1 FRONT PANEL (HDM2-PROWALL-T4K)
POWER STATUS: Power indicator LED will illuminate
RED when the supplied 12V/2A power brick is
connected.
3.2. PANEL DESCRIPTION
4. 5.
POWER JACK: 12V DC Screw Power Jack
secured and Power switch ON/OFF.
6. 7.
8.
Stereo audio output –L: Analog audio out
to Speakers or RCVR
9.
ETHERNET: Ethernet Control Port for
controlling the unit functions and layoust via PC
with packaged Control software.
3.2.2 REAR PANEL (HDM2-PROWALL-T4K)
10.
INPUT: HDMI 2.0 Input connector for
connecting source device (ex.Digital player)
DIP SWITCH: To activate Firmware update.
Default: Mode OFF
USB Virtual COM: Connect via PC for direct
connect with packaged software.
Stereo audio output -R: Analog audio out
to Speakers or RCVR
Button 1: Reserved
Button 2: Reserved
Button 3 – Previous: To recall previous rotation setting
Button 4 – Activate to 1x1 and 2x2 4K@60
Button 5 – Activate to 3x1 -90° and 90° 1080p only
Button 6 – Activate to 4x1 -90° and 90°1080p only
4
11. OUTPUT 1-4: HDMI Output connector for
connecting 4 display/screens or projector.
611
578910
1. 2.
1 2 3

SUPPORTED RESOLUTION
4.
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Input Output
720x480@30Hz
720x480@60Hz
720x576@30Hz
720x576@60Hz
1280x720@60Hz
1920x1080@30Hz
1920x1080@60Hz
UHD 4K@30Hz
UHD 4K@60Hz (4:2:0 10bits)
UHD 4K@60Hz (4:2:2 10 bits)
UHD 4K@60Hz (4:4:4 8bits)
640x480@60Hz
720x480@60Hz
720x576@60Hz
800x600@60Hz
1024x768@60Hz
1280x720@60Hz
1280x768@60Hz
1280x960@60Hz
1280x1024@60Hz
1366x768@60Hz
1440x900@60Hz
1680x1050@60Hz
1920x1080@60Hz
1920x1200@60Hz
1600x1200@60Hz

Method A: IR Remote Control
Button Function
POWER Power On/Off the video wall processor
AUDIO + Increase Audio Volume
AUDIO - Decrease Audio Volume
Fast switch to Full Screen 1x1
Fast switch to VW3x1 (+90°)
Fast switch to VW3x1 (-90°)
Fast switch to VW2x2
Fast switch to VW4x1 (+90°)
Fast switch to VW4x1 (-90°)
PREVIOUS Recall previous rotation setting
MUTE Mute the RCA Stereo jacks
MENU Call OSD menu and confirm
Factory Reset Factory default reset
OPERATION
5.
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(HDM2-PROWALL-T4K )
NOTE: IR remote controls use infrared light to control TVs, and this unit players and other electronic
devices. When an infrared remote control is not working, or is working intermittently, the cause might
be interference.
Ambient Light
Ambient light, especially sunlight, can overload or desensitize the sensor on the electronic device and
cause it to miss signals sent from the remote control. Devices that use infrared to communicate with
the remote control should be shielded from bright, direct light.
Other Remotes
If you use several infrared remote controls at once, they can interfere with each other by scrambling
the IR codes that are being sent to the device. Separate your infrared receiving devices to avoid this
interference.
Fluorescent Lamps with Electronic Ballasts
Electronic ballasts regulate power supplies in newer fluorescent lamps and bulbs. These ballasts can
modulate high frequency light coming from the lamp or bulb and confuse the receiving device

Method B: Software Operation
System Requirement and Precautions
1. When power cycling or powering off the unit, please wait at least 5 to 10 seconds delay to allow power
capacitors to discharge. Then power on device
2. The HDM2-PROWALL-T4K packaged software control program is compatible with Microsoft Windows 98, 2000,
XP, 7 through the interface of USB virtual com control.
3. Before double clicking on the icon of the software, make sure you have secured the connection between your
computer USB port and the DVI-PROWALL-4X.
Start the software control program
STEP 1: Click on the executable file, the following dialog box show on screen;
STEP 2: Please ensure when using Microsoft Windows 7, run as administrator;
STEP 3: Please prepare which method of control either -
USB Mode: Use USB to connect the port on device and to the computer.
Select the correct Com port and click the OK button.
Ethernet Mode: Enter the device IP address and click the OK button.
After the software control setting is acquired, the main control interface will pop up.
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Control Interface
1. Connection Status:
Show the current information and status. USB control Mode selected icon will show
Ethernet control Mode selected icon will show
2. Quick Selection:
The user can select the screen resolution, screen management and split screen. Step1 click the Main window
picture and proceed to set up the corresponding layout. The different colored frames represents
the different connected displays/screen on the outputs. The H/V information shows the position of
output on display/screens.
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1
2 3 4
56 7

(2) Step 2
Three modes available - set the output TV resolution, position, size and split screen. The details of
different mode are described in step 2-1, 2-2 and 2-3.
*Notice Changing another mode, you need to revert to step 2 to make the desired selection
Quick Selection
From file
Custom define
(3) Step 2-1
Quick Selection mode in step 2, this window will automatically pop-up. In this mode, you can select
default screen split and rotate screen (rotate screen only supports of 720p or 1080p resolution).
3x1: This mode will divide the screen into 3 parts and rotate the image. The last section shows the
full screen.
4x1: The mode will divide the screen into 4 parts and rotate the image.
When the 3x1 or 4x1 mode is selected , the picture in the right part of control interface will show a
white circle. You can slide this white circle to resize the output screen. In addition, directly input
the number to adjust the coordinate.
NOTE: UHD 4K@60 input resolution can only support 2x2 Mode, unless using multiple units.
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(1) Step 1
Set the output resolution. You can choose the design display icon to select the output port and setup
resolution. When setting the different resolution, the H/V numbers will change to match the selection.

(4) Step 2-2
You can load and read configuration from the existing file.
(5) Step 2-3
Custom define mode the user can define how to divide the image among the displays attached, also the
part you want to show on output display/screens. To acurately create sections select the Grid button to show
grid lines. When completed and the layout is created , click button.
Also another option is the button to save the configuration for future use.
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(6) Step 3
Zoom In/Out: You can increase/decrease a pixel from the edge of image by clicking
button (the edge of image has four directions). After adjusting the image, the final image will be
auto-scaled to fill the screen.
Horizontal shift/ Vertical shift: You can arbitrarily move the image on each screen in horizontal
direction or vertical direction. Move one pixel at a time.
3.
EDID (Extended Display Identification Data)
(1) Learn EDID From Default
Select Default EDID (1-5 default EDID).
Click button to learn default EDID.
(2) Learn EDID From Display
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Select the Output.
Click button to learn display EDID.
(3) Learn EDID From File
Click button to select the EDID file and write it into input.
(4) View EDID content
Select the EDID input source (Input, Output or From File).
Click button to read the EDID description and analysis.
Click button to save the EDID as a file in the connected computer.
4.
Advanced Setting
(1) Firmware Update
Please ensure USB is connected and the connecting status is shown
Click button to select the firmware file with the latest version update.
Click button.
Recycle power.
Click button and the firmware will start to update.
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You can set the name. Please note the string lenght Max -Length: (8)
Change Graph
You can change the default graph Splash Screen on this unit.
Click button to select the graph.
After loading the graph step, please clickbutton to write this graph into device.
(4) Factory Reset
Click button to do factory default reset.
This default reset process will take about 5 seconds.
After pop-up a dialog indicates complete, please restart this machine.
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(2) Unit Name
When power cycling or powering off the unit, please wait at least 5 to 10 seconds delay to allow power
capacitors to discharge. Then power on device.