AVer VC520 Pro User manual

VC520 Pro
User Manual

Federal Communications Commission Statement
NOTE: This equipment has been tested andfound tocomply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
pro-vide reasonable protection against harmful interference when the equipment is
operate din a commercial environment. This equipment generates, uses, and can radiate
radiofrequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference toradio communications. Operation of this equipment in a residential area
is likely to cause harmful interferenceinwhichcase theuser will be required tocorrectthe interference
at his ow nexpense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance couldvoid the user's authority tooperatethis equipment.
This devicecomplies withpart15of the FCC Rules.
Operation is subjecttothe followingtwoconditions:
(1) This devicemay not causeharmfulinterference,and
(2) this device must accept any interferencereceived,including interference that may causeundesired
operation.
Warning:
This is a class A product. In a domestic environment this product may cause radio interference in
whichcasetheuser may berequiredto take adequate measures.
DISCLAIMER
Nowarranty or representation, either expressed or implied, is made withrespect to thecontents of this
documentation, its quality,performance, merchantability, or fitnessfor a particular purpose. Information
presented in this documentation has beencarefully checkedfor reliability; however,no responsibility is
assumed for inaccuracies. The information contained in this documentation is subject to change
withoutnotice.
In no eventw illAVer Information Inc. be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use this product or documentation, even if advisedof the
possibility of suchdamages.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description
purposeonly belong to eachof their companies.
COPYRIGHT
© 2019AVer Information Inc. All rights reserved.
Allrights of this objectbelong toAVer Information Inc. Reproduced or transmitted in any formor by any
means w ithout the prior written permission of AVer Information Inc. is prohibited. All information or
specifications are subjecttochangew ithoutprior notice.

NOTICE
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE
INFORMATION CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.
THE CONTENTS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. IF THE CONTENT
IS WRONG, PLEASE INFORM US TO MAKE CORRECTIONS.
WARNING
To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture.
Warranty w ill be void if any unauthorized modifications are done to the product.
Do not drop the camera or subject it to physical shock.
Use correct pow er supply voltage to avoid damaging camera.
Do not place the camera where the cord can be stepped on as this may result in fraying or
damage to the lead or the plug.
Hold the bottomof the camera w ith both hands to move the camera. Do not grab the lens or
lens holder to move the camera.
Remote Control Battery Safety Information
- Store batteries in a cool and dry place.
- Do not throw away used batteries in the trash. Properly dispose of used batteries through
specially approved disposal methods.
- Remove the batteries if they are not in use for long periods of time. Battery leakage and
corrosion can damage the remote control. Dispose of batteries safely and through approved
disposal methods.
- Do not use old batteries with new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or
rechargeable (nickel-cadmium).
- Do not dispose of batteries in a fire.
- Do not attempt to short-circuit the battery terminals.
Contact Information
Global
AVer Information Inc.
www.aver.com
8F, No.157, Da-An Rd., Tucheng Dist.,
New Taipei City
Taiw an
Tel: [phone]
Fax: [phone]
USA
AVer Information Inc.
668 Mission Ct.
Fremont, CA 94539
www.averusa.com
Toll-free:1(877)528-7824
Local:1(408)263-3828
[e-mail]
AVer InformationEuropeB.V.
Westblaak 140,3012KM,
Rotterdam, Netherland
Tel: [phone]
Technicalsupport:
[e-mail]

Contents
Package Contents.............................................................................................................................1
OptionalAccessories..................................................................................................................1
Product Introduction..........................................................................................................................2
Overview.......................................................................................................................................2
Extended Speakerphone Connection......................................................................................3
Phone in Connection...................................................................................................................4
Pan and TiltAngle ....................................................................................................................4
Audio Signal Receive Range.....................................................................................................5
Speakerphone LED Indicator....................................................................................................6
Remote Control............................................................................................................................7
Installation...........................................................................................................................................9
Device Connection......................................................................................................................9
RS232 In/Out Connection........................................................................................................11
Wall Mount Installation.............................................................................................................12
Operating the Camera.............................................................................................................14
Make a Video Call....................................................................................................................14
Make a Connection byAver IP FinderApp...........................................................................14

Web Screen Setup.........................................................................................................................16
Login In...................................................................................................................................18
Live Screen Operation..........................................................................................................19
Setup the Preset....................................................................................................................19
Select the Preset Position....................................................................................................21
Camera Settings....................................................................................................................22
Smart Frame..................................................................................................................22
Auto Focus.....................................................................................................................22
Home Position...............................................................................................................23
Sleep Position...............................................................................................................23
Sleep Timer....................................................................................................................23
On Screen Menu...........................................................................................................24
Camera Binding............................................................................................................24
Image Settings.......................................................................................................................25
Image Flip......................................................................................................................25
Image Mirror..................................................................................................................25
Ture WDR......................................................................................................................26
Frequency......................................................................................................................26
White Balance...............................................................................................................27

Noise Reduction............................................................................................................27
Brightness......................................................................................................................28
Sharpness......................................................................................................................28
Saturation.......................................................................................................................29
RS232 Setting........................................................................................................................29
Video Format Setting............................................................................................................30
IP Stream Resolution...................................................................................................30
Frame Rate....................................................................................................................30
Bit Rate...........................................................................................................................31
RTSP..............................................................................................................................31
RTMP..............................................................................................................................33
Network Setting.....................................................................................................................34
DHCP..............................................................................................................................34
Static IP ..........................................................................................................................34
System Setting.......................................................................................................................35
Language.......................................................................................................................35
FW Update.....................................................................................................................36
Reset Settings...............................................................................................................37
Camera Reboot.............................................................................................................38

Change Password........................................................................................................39
SSL Certificate..............................................................................................................40
Date Format...................................................................................................................41
Time Format..................................................................................................................41
Time Correction Mode..................................................................................................42
Information.....................................................................................................................42
Audio Setting..........................................................................................................................43
Noise Suppression.......................................................................................................43
AutomaticallyGain Control..........................................................................................43
Echo Cancellation.........................................................................................................44
Keyboard Noise Suppression.....................................................................................44
Phone In Jack................................................................................................................45
Expansion Mic Mute.....................................................................................................45
Operating theAVer PTZApp..........................................................................................................46
Install AVer PTZApp .................................................................................................................46
Use AVer PTZApp to Setup the Camera..............................................................................46
Set the Camera Number......................................................................................................54
Reset Password.....................................................................................................................55
HotkeyControl.......................................................................................................................56

Home / Sleep Position..........................................................................................................57
ADDR / Protocol/Baud Rate................................................................................................57
OpenGL...................................................................................................................................58
Use AVer PTZApp to Setup the Speakerphone.........................................................................59
Install EZLive..........................................................................................................................60
Use AVer EZLive .............................................................................................................................60

1
Package Contents
Camera Unit
Speakerphone Unit
Remote Control
Power Adapter
Power Cord*
USB 3.0 Cable
Speakerphone
Cable (10 m)
3.5 mm Audio
Cable (0.9m)
L-Mount
Bracket
Screws for
Mount
Drilling Paper
Quick Guide
Warranty Card
P/N:303AU340-AGR
46.00[1.81]
51.00[2.01]
Ø 5.50[Ø 0.22]
*The power cordwillvary dependingonthe standard power outletof thecountry where itis sold
Optional Accessories
RS232 Cable
(DIN 9 to DIN 8)

2
Product Introduction
Overview
1
2 3 4 5 6 7 8
1
2
Status LED
Power on:Red light
Standby:Orange light
IR sensor
4
5
6
7
USB3.1 Type B port
RS232 in/out port
Ethernet port
DC 12V power jack
3
Speakerphone port(Bluecable)
8
KensingtonLock
91011 12 13
9
Speakerphone port
(For extended speakerphone
and microphoneconnection/
Red cable)
10
11
12
13
Phone in port
Line out port
Camera port(Bluecable)
KensingtonLock

3
Extended Speakerphone Connection
There are2 types of speakerphonecanextendedfromtheVC520 prospeakerphone.
Please purchasetheextendedspeakerphonefromtheAVer.
[Note] The speakerphonecables w illbeincludedw henuser purchases theextendedspeakerphone.

4
Phone in Connection
Usercan connects themobile phone to Phone in porton the speakerphoneas a hands-freespeaker.
When deviceconnectwiththespeakerphone,the iconwilllight up in blue. Touch icon
willtemporarily disconnecttheconnectionof thedevicewithspeakerphone;touch iconagain
willresumethe connection.
Pan and Tilt Angle

5
Audio Signal Receive Range
The bestdistancefor speakerphonetoreceiveaudiosignal is within 7.5feetin radius.When
connectingtw oor more speakerphone, thedistancebetw eenthe speakerphones mustbe9 feet.
Two speakerphone
TV
MIC
TV
MIC
7.5ft
7.5ft
7.5ft
7.5ft
9ft

6
Speakerphone LED Indicator
Button
LED Indicator
Status
/
In w hite lightafter power on
Adjustthevolume up anddown.Whenadjust
volume up and down,thevolume LED is in blue
light.
In w hite lightafter power on
Touchit canmute/um-mute thespeakerphone
volume. In mute status,theLED turns tored light.
In red light after power on
Touchit to hangup the call.
In greenlight after power on
Touchit to answ er thecomingcall.
Blue light: Connect with
externaldevice
White light: Temporarily
disconnecttheconnection
withthedevice
Off:noconnectionwith
externaldevices
When Phone in port connects with device, theLED
indictor w illlight up in blue.

7
Remote Control
Name
Function
1. Camera Select
One remote cancontrolup to 3AVer
VC/CAM/VB series cameras. Youcan
useAVer PTZAppto set numbers
associatedwitheachcamera, andthen
selectw hichcamerayouw ouldlike to
controlusingthe remote.
[Note] If you only haveone camera
that requires noadditional setting,the
defaultis camera1.
If camera 2 or 3 isselected, theremote
willbe unable tocontrolthe camera.
In this case,pleasepress camera1 on
your remote.
2. Camera Direction
Control
Use the directionalbuttons on the
remote to controlthe directionof the
camera. Press the directionalbutton to
move the cameraor press andhold to
continuously pan or tilt.
3. SmartFrame
One-clickautomatic FOV adjustment
to fitall participants.
Press and hold on theremote
for 2seconds tosw itchthe
SmartFraming functionbetweenauto
and manual mode; a message (as
figureshown)will display on thescreen
to indicate autoor manual mode.
[Note] Whilein the videoconference
meeting, participants mustfacethe
camera for proper facedetection
(SmartFrame). Side facialprofiles are
not detectable.
4. OSD Menu
Not supportedfor VC520Pro.

8
Name
Function
5. ZoomIn/Zoom Out
Increase/Decreasethecamerazoom.
6. Preset
1. To save the camera at the desired
position, press and hold the preset
button until the "saved message" is
displayed on the PTZApp video
screen or other video apps. Select
presetpositionbutton 0 to 9 to save.
2. Press “preset”+ “preset position
button”(0 ~ 9) to move the camera
to the savedposition.
7. Preset Position
Preset position buttons areusedin
conjunctionwiththePreset buttonto
savepositions. There area total of
10 presets.
Press the presetbuttonfirstandthen
press 0~9for thecamera to move to
the savedposition.
[Note]
Press and hold the number button
“” to turnthe WDR functionon
or off.
To turn off SmartFramefunction,
Press and hold number button”
”for one second to sw itch the
functionoff/on.
8. Brightness -
Decreasethebrightness.
9. Call/answer*
Answer acallor starta call.
10. Enter
Not supportedfor VC52oPro.
11. Mute/Unmute
Speakerphone*
Mute/Unmute the speakerphone.
12. Volume Up/Down*
Adjustvolume up or down.
13. Preset Hot Key
Press it can move to preset position as
user has set.
14. Brightness +
Increasethe brightness.
15. Hang Up*
End the call.
* Function requires AVer PTZApp

9
Installation
Device Connection
1. Connect thecamerato poweroutlet.
2. Connect the camerawith speakerphone through the speakerphone cable which included
in package.
[Note]
The speakerphoneportof the camera andcamera portof the speakerphoneportareall mark in
blue.
When connect tospeakerphone,pleaseremove theback cover of speakerphonefor cable
connection.To removethe backcover,justpull out the backcover fromthespeakerphoneunit.

10
3. Connect othernecessary cables.
[Note]
USB and RS232 cable needto securethecable withattachedscrew.
Make sure the cable is well connected to the connector on the camera before securing the
cable.
4. Connect thecamerato the computer.
[Note] Usethe USB 3.0 cable thatis included in package.

11
RS232 In/Out Connection
Usercan usethe RS232 DIN9 toDIN8 cable(optional) throughthe RS232 port toconnectup to7
VC520 procameras.
RS232 DIN9 to DIN8 cable
RS232 port Pin Definition
PIN #
I/O Type
Description
1
Output
VISCA IN Data Terminal Ready
2
Input
VISCA IN Data Set Ready
3
Output
VISCA IN TXD
4
Input
VISCA OUT Data Set Ready
5
---
Not connect
6
Input
VISCA IN RXD
7
Output
VISCA OUT Data Terminal Ready
8
Output
VISCA OUT TXD
9
Input
VISCA OUT RXD

12
Wall Mount Installation
1. Use the drilling paperincludedin thepackage todrill the holes in thewallwheretheuserwantsto
mount thecamera.
P/N: 303AU340-AGR
46.00[1.81]
51.00[2.01]
Ø 5.50[Ø 0.22]
2. Use the screw tosecurethe
A
L-mount bracketon the wall.
3. Then, assemble the
A
+
B
L-mount bracketwithscrews (includedinpackage).