AVer CAM520 Pro User manual

CAM520 Pro
User Manual

Federal Communications Commission Statement
NOTE: This equipment has been tested andfound tocomplywith the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
pro-vide reasonable protection against harmful interference when the equipment is
operate din a commercial environment. This equipment generates, uses, and can radiate
radiofrequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference toradio communications. Operation of this equipment in a residential area
is likely to cause harmful interferenceinwhichcase theuser will be required tocorrectthe interference
at his ownexpense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance couldvoid the user's authority tooperatethis equipment.
This devicecomplies withpart15of the FCC Rules.
Operation is subjecttothe followingtwoconditions:
(1) This devicemay not causeharmfulinterference,and
(2) this device must accept any interferencereceived,including interference that maycauseundesired
operation.
Warning:
This is a class A product. In a domestic environment this product may cause radio interference in
whichcasetheusermay berequiredto take adequate measures.
DISCLAIMER
Now arranty orrepresentation, either expressed or implied, is made withrespect to thecontents of this
documentation, its quality,performance, merchantability, or fitnessfora particular purpose. Information
presented in this documentation has beencarefully checkedfor reliability; however,no responsibility is
assumed for inaccuracies. The information contained in this documentation is subject to change
withoutnotice.
In no eventw ill AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use this product or documentation, even if advisedof the
possibility of suchdamages.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description
purposeonlybelong to eachof their companies.
COPYRIGHT
©2020AVer Information Inc.All rights reserved.
All rightsof thisobjectbelong toAVer Information Inc. Reproduced or transmitted in any formor by any
means without the prior written permission of AVer Information Inc. is prohibited. All information or
specifications are subject tochangew ithoutprior notice.

NOTICE
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATION
CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.
WARNING
To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture.
Warranty will be void if any unauthorized modifications are done to the product.
Do not drop the camera or subject it to physical shock.
Use correct pow er supply voltage to avoid damaging camera.
Do not place the camera where the cord can be stepped on as this may result in fraying or
damage to the lead or the plug.
Hold the bottomof the camera with both hands to move the camera. Do not grab the lens or
lens holder to move the camera.
Remote Control Battery Safety Information
- Store batteries in a cool and dry place.
- Do not throw away used batteries in the trash. Properly dispose of used batteries through
specially approved disposal methods.
- Remove the batteries if they are not in use for long periods of time. Battery leakage and
corrosion can damage the remote control. Dispose of batteries safely and through approved
disposal methods.
- Do not use old batteries w ith new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or
rechargeable (nickel-cadmium).
- Do not dispose of batteries in a fire.
- Do not attempt to short-circuit the battery terminals.
Contact Information
AVer Information Inc.
668 Mission Ct.
Fremont, CA 94539
www.averusa.com
Toll-free:1(877)528-7824
Local:1(408)263-3828
[e-mail]

Contents
Package Contents.............................................................................................................................1
Product Introduction..........................................................................................................................2
Overview....................................................................................................................................2
DIP Switch.................................................................................................................................2
Remote Control.........................................................................................................................3
Pan and TiltAngle ....................................................................................................................5
Installation...........................................................................................................................................6
Device Connection...................................................................................................................6
Power Connection....................................................................................................................7
HDMI Connection.....................................................................................................................8
RS232 Connection...................................................................................................................9
Wall Mount Installation..........................................................................................................15
Secure the Cables.................................................................................................................17
Operating the Camera...................................................................................................................18
Make a Video Call.................................................................................................................18
Make a Connection byAver IP Finder App........................................................................18
Use SmartFrame Function...................................................................................................20
What is SmartFrame?...........................................................................................................20
Two kinds of SmartFrame Function....................................................................................20
How does SmartFrame Work..............................................................................................21
Web Settings..........................................................................................................................22
Login In...................................................................................................................................22

Live Screen Operation..........................................................................................................23
Setup the Preset....................................................................................................................24
Select the Preset Position....................................................................................................25
Camera Settings....................................................................................................................26
Smart Frame..................................................................................................................26
Auto Focus.....................................................................................................................26
Home Position...............................................................................................................27
Sleep Position...............................................................................................................27
Sleep Timer....................................................................................................................27
On Screen Menu...........................................................................................................28
Camera Binding............................................................................................................28
Image Settings.......................................................................................................................29
Image Flip......................................................................................................................29
Image Mirror..................................................................................................................29
True WDR......................................................................................................................30
Frequency......................................................................................................................30
White Balance...............................................................................................................31
Noise Reduction............................................................................................................31
Brightness......................................................................................................................32
Sharpness......................................................................................................................32
Saturation.......................................................................................................................33
RS232 Setting...............................................................................................................33
Video Format Setting............................................................................................................34
IP Stream Resolution...................................................................................................34
Frame Rate....................................................................................................................35

Bit Rate...........................................................................................................................35
RTSP..............................................................................................................................36
RTMP..............................................................................................................................38
Network Setting.....................................................................................................................39
DHCP..............................................................................................................................39
Static IP ..........................................................................................................................39
System Setting.......................................................................................................................40
Language.......................................................................................................................40
FW Update.....................................................................................................................41
Reset Settings...............................................................................................................42
Camera Reboot.............................................................................................................43
Change Password........................................................................................................44
SSL Certificate..............................................................................................................45
Date Format...................................................................................................................46
Time Format..................................................................................................................47
Time Correction Mode..................................................................................................48
Information.....................................................................................................................48
UsingAVer PTZApp ..............................................................................................................49
Install AVer PTZApp ..............................................................................................................49
UsingAVer PTZApp ..............................................................................................................49
Set the Camera Number..............................................................................................56
HotkeyControl...............................................................................................................57
Reset Password............................................................................................................58
Home / Sleep Position.................................................................................................59
ADDR / Protocol/Baud Rate........................................................................................59

OpenGL..........................................................................................................................60
OSD Setup .............................................................................................................................61
Camera Settings....................................................................................................................62
Smart Frame..................................................................................................................62
WDR...............................................................................................................................62
Image Flip......................................................................................................................63
Image Mirror..................................................................................................................63
Allow RemoteAccess...................................................................................................64
Advanced Setting..................................................................................................................65
Auto Focus.....................................................................................................................65
Home position...............................................................................................................65
Sleep position................................................................................................................66
On Screen Menu...........................................................................................................66
Frequency......................................................................................................................67
White Balance...............................................................................................................67
Noise Reduction............................................................................................................68
Brightness......................................................................................................................68
Sharpness......................................................................................................................69
Saturation.......................................................................................................................69
RS232 Setting...............................................................................................................70
HDMI Video Format..............................................................................................................70
Network...................................................................................................................................71
DHCP..............................................................................................................................71
Static IP ..........................................................................................................................71
System Setting.......................................................................................................................72

Language.......................................................................................................................72
FactoryDefault..............................................................................................................73
Change Password........................................................................................................73
Information.....................................................................................................................74
Install EZLive...................................................................................................................................75
Use AVer EZLive....................................................................................................................75

1
Package Contents
Camera Unit1
Remote Control
AAA Batteries
Power Adapter
Power Plug
USB 3.0 Cable
RS232 Cable*
(mini DIN9 to
mini DIN8)
HDMI Cable*
L-Mount
Bracket
Screws for
Mount
Drilling Paper
Quick Guide
Warranty Card
DIP Switch Sticker*
P/N:303AU340-AGR
46.00[1.81]
51.00[2.01]
Ø 5.50[Ø 0.22]
1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
The table below is for HDMI output resolution combination.
Please refer to it while using DIP switch on the rear panel of camera.
480P/60Auto 1080P/60 1080P/30 1080P/50 720P/60 720P/50
1: There are twoSKUs:CAM520 Pro, CAM520 Pro(POE). CAM520 Pro(POE) SKU supports
HDMI port, DIP switchandPoE+ function
2: The powerplugwill vary depending on thestandard power outlet of thecountrywhereit is sold.
*Included withCAM520 Pro(POE) SKU

2
Product Introduction
Overview
1
2 3 4 5 6 7 8 9
1
Status LED
4
HDMI port1
7
DC 12V pow er plug
2
IR sensor
5
USB3.1 Type B port
8
Ethernet port2
3
DIP switch1
6
RS232 in/out port
9
KensingtonLock
1: Only supports for CAM520Pro(POE) SKU.
2: CAM520 Pro supports LAN.CAM520Pro(POE) SKU supports PoE+(IEEE 802.3AT).
DIP Switch
[Onlysupports CAM520Pro(POE) SKU]
The diagram below showstheDIP Switchconfigurationswhichcanbeusedtoadjust the camera
resolutionsetting.
Afteradjustingtheresolutionvia DIP switch,userswillbeunable toadjust the resolutionsetupfrom
OSD menu usingthe remote control.

3
Remote Control
Name
Function
1. Camera select
One remote cancontrolup to 3AVer
VC/CAM/VB series cameras. Youcan
useAVer PTZAppto setnumbers
associatedwitheachcamera, and
then selectwhichcamerayouwould
like to controlusingthe remote.
[Note] If youonlyhave onecamera
that requires noadditional setting,the
defaultis camera1.
If camera2 or 3 is selected,the
remote willbe unable to controlthe
camera. In this case,pleasepress
camera 1on your remote.
2. Camera directional
control
Use the directionalbuttonson the
remote to controlthe directionof the
camera. Press the directional button to
move the cameraor press andhold to
continuously panor tilt.
3. SmartFrame
One-clickautomatic FOV adjustment
to fitall participants.
Press and hold on theremote
for 2seconds tosw itch the
SmartFraming functionbetweenauto
and manual mode; a message (as
figureshown)willdisplay onthe
screentoindicate autoor manual
mode.
[Note] Whilein the videoconference
meeting, participants mustfacethe
camera for proper facedetection
(SmartFrame). Side facialprofiles are
not detectable.
4. OSD menu
To call out OSD menu. Only supports
CAM520Pro(POE) SKU while
connecting HDMI outputto TV
monitor.

4
* Function requires AVer
PTZApp
** Not supportedfor
CAM520 Pro
5. Zoomin/Zoom out
Increase/Decreasethecamerazoom.
6. Preset
1. To save the camera at the desired
position, press and hold the preset
button until the "saved message" is
displayed on the PTZApp video
screen or other video apps. Select
preset position button 0 to 9 to
save.
2. Press “preset” + “preset position
button” (0~9) to move the camera to
the savedposition.
7. Preset position/Number
buttons
Preset position buttons areusedin
conjunctionwiththePreset buttonto
savepositions.Thereare atotal of 10
presets.
Press the presetbuttonfirstandthen
press 0~9forthecamera to move to
the savedposition.
[Note]
Press and hold the number button
“” toturnthe WDRfunction on
or off.
To turn off SmartFramefunction,
Press and hold number button
“ ”for one second toswitch
the function off or on.
8. Brightness -
Decreasethebrightness.
9. Call/answer*
Answer a callor start acall.
10. Enter**
To confirmselection.
11. Mute/Unmute
Speakerphone**
Mute/Unmute the speakerphone.
12. Volume up/down**
Adjustvolume up ordown.
13. Preset hot key
Press to move the camera tothe
presetpositionthe user has set.
14. Brightness +
Increasethe brightness.
15. Hang up*
End the call.

5
Pan and Tilt Angle

6
Installation
Device Connection
1. Use USB cable to connecttheCAM520 Pro to your PC/laptop (refer todiagramabove).
2. Connect the pow er totheCAM520 Pro; power indicator willlightup and camerahead willrotate.
3. InstallAVer PTZApp on laptop or PCthat is connectedwithCAM520 Pro. The app can beusedto
adjustand setupthe parameters of the camera(refer to thesectionof AVerPTZApp)
4. To make a call, run yourvideo application (Zoom, Microsoft®Teams, Skypefor Business, Skype,
Google Hangouts, Intel® Unite™, RingCentral, BlueJeans, V-Cube, LiveOn, CyberLink U
Meeting®, TrueConf,Adobe Connect, Cisco WebEx®, Fuze, GoToMeeting™, Microsoft®Lync™,
Vidyo,vMix,WebRTC, Wirecast,XSplit.…etc.) selectCAM520 Pro as your videodevice.

7
Power Connection
The powersupply canbepluggedinto the walloutlet ordrawnfromPoE+ switch(Ethernet).
[PoE+ is onlysupportedfor Advancedmodel.]
Wall outlet
PoE+
[Note]
a. To ensurestability of IP videostreaming, pleaseuseCAT 5e FTP cable(notincluded).
b. For PoE sw itch hub, it’s recommended to use Gigabit PoE sw itch to ensure stable power supply.

8
HDMI Connection
[HDMI connection is onlysupported for CAM520 Pro(POE) SKU.]
Connect withTV or monitor throughthe HDMI port todisplay cameravideo on the screen.
Press buttonon remote controlto call out the OSD menu to configuretheparameters of the
camera. For OSD settingrefer to OSD operationsection.

9
RS232 Connection
Camera RS232 Port Pin Definition
Function
Mini DIN9
PIN #
I/O Type
Signal
Description
VISCA IN
1
Output
DTR
Data Terminal Ready
2
Input
DSR
Data Set Ready
3
Output
TXD
Transmit Data
6
Input
RXD
Receiver Data
VISCA OUT
7
Output
DTR
Data Terminal Ready
4
Input
DSR
Data Set Ready
8
Output
TXD
Transmit Data
9
Input
RXD
Receiver Data
5
---
---
Not connect

10
Computer/Keyboard Controller and Camera Connection
Direct Connection
If users don’t buy AVer RS232 adaptor cable, please refer to the pin connection show n below.
Controller/PC
(DB9)
Camera
(Mini DIN9)
1. DCD
1. DTR(IN)
2. RXD
2. DSR(IN)
3. TXD
3. TXD(IN)
4. DTR
6. RXD(IN)
5. GND
7. DTR(OUT)
6. DSR
4. DSR(OUT)
7. RTS
8. TXD(OUT)
8. CTX
9. RXD(OUT)
9. RI

11
Use the RS232miniDIN9 to mini DIN8 cable (includedwith CAM520 Pro(POE) SKU, otherwisesold
separately).
Users can purchaseAVer RS232min DIN9 to mini DIN8 adaptor cable* to connect withComputer or
keyboard/controller.
* RS232 (mini DIN9 to mini DIN8) adaptor cable (PN: 064AOTHERCDC)
Controller/PC
(DB9)
Camera
(Mini DIN8)
1. DCD
1. DTR(IN)
2. RXD
2. DSR(IN)
3. TXD
3. TXD(IN)
4. DTR
4. GND(IN)
5. GND
5. RXD(IN)
6. DSR
6. GND(IN)
7. RTS
8. CTX
1. DTR(OUT)
9. RI
2. DSR(OUT)
3. TXD(OUT)
4. GND(OUT)
5. RXD(OUT)
6. GND(OUT)

12
RS232 mini DIN9 to mini DIN8 Cable Pin Definition
Connect toAVer camera
Connect to next camera
Connect to controller or PC
IN(Mini DIN8)
OUT(Mini DIN8)
Mini DIN9
MiniDIN8 Pin Definition
No.
Pin
1
DTR
2
DSR
3
TXD
4
GND
5
RXD
6
GND
7
NC
8
NC