AVer CM3000 User manual

Central Management System
CM3000
User’s Manual
V1.1.0.0

COPYRIGHT
© 2013 AVer Information Inc. All rights reserved.
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any
means without the prior written permission of AVer Information Inc. is prohibited. All information or
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“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for
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contents of this documentation, its quality, performance, merchantability, or fitness for a
particular purpose. Information presented in this documentation has been carefully
checked for reliability; however, no responsibility is assumed for inaccuracies. The
information contained in this documentation is subject to change without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use this product or
documentation, even if advised of the possibility of such damages.

Manual Conventions
The following conventions are used throughout this manual.
The caution symbol is intended to alert the user of the importance of the particular
installation and operating instructions. Failure to comply may damage the system.
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The information symbol is intended to provide additional information for the purpose of
clarification.

TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION........................................................................... 1
1.1 Upgrading to CMS GOLD Version.....................................................................................2
1.2 Dual Monitors setting...........................................................................................................3
1.2.1 Graphic card with ATi chipset...........................................................................3
1.2.2 Graphic card with NVIDIA chipset....................................................................6
CHAPTER 2 SOFTWARE INSTALLATION ....................................................... 7
2.1 Minimum System Requirements........................................................................................7
2.2 Installing the CM3000 Software in Windows XP/Vista/7................................................8
CHAPTER 3 USING THE CMS.......................................................................... 9
3.1 Running the CMS Software................................................................................................9
3.1.1 Using the Virtual Keyboard..............................................................................9
3.2 Using the CMS Application...............................................................................................10
3.3 Using the Monitor...............................................................................................................13
3.3.1 Using the Monitor Controller.......................................................................... 14
3.3.1.1 To Monitor CMS Server from iMatrix Server ......................................... 20
3.3.2 Familiarizing the Buttons in PTZ Camera Control Panel................................ 22
3.3.3 Live Playback the Recorded Video................................................................ 23
3.3.4 Viewing the GPS Data on the Monitor ........................................................... 25
3.4 Using the MiniCenter Viewer............................................................................................30
3.4.1 Remote Backup............................................................................................. 32
3.4.2 Remote Setup................................................................................................ 36
3.4.2.1 System Setting...................................................................................... 36
3.4.2.2 Camera Setting..................................................................................... 40
3.4.2.3 Record Setting...................................................................................... 42
3.4.2.4 Network Setting..................................................................................... 46
3.4.2.5 Schedule Setting................................................................................... 49
3.4.2.6 Alarm Setting ........................................................................................ 51
To Setup Alarm Recording Setting............................................................54
To Setup Alarm SOP.................................................................................55
3.5 Using the Alarm Center.....................................................................................................56
3.5.1 To Manage Live Alarm Event......................................................................... 56
3.5.2 To Search the Alarm Event ............................................................................ 59
3.5.3 To Navigate the Alarm Information................................................................. 63

CHAPTER 4 CUSTOMIZING THE CMS SYSTEM........................................... 65
4.1 System Setting...................................................................................................................65
4.1.1 Using the System Controller.......................................................................... 70
4.1.1.1 Hardware Introduction........................................................................... 70
Left Side....................................................................................................70
Rear Side..................................................................................................70
Familiarizing with System Controller Panel Buttons..................................71
4.1.1.2 Installation of System Controller ........................................................... 74
Connecting the CMS Server through the USB port...................................74
Connecting the CMS Server through the RS485 port ...............................77
4.1.1.3 Operating the LCD Menu...................................................................... 82
4.1.1.4 Familiarizing with LCD Screen.............................................................. 83
4.1.1.5 Switching to USB CMS Mode ............................................................... 84
4.1.1.6 Switching to 485 CMS Mode................................................................. 85
4.1.1.7 To Select an CMS server ID in 485 CMS mode.................................... 86
4.1.1.8 Upgrading the Firmware of the System Controller................................ 87
4.1.1.9 Locking System Operation.................................................................... 89
4.1.1.10 Center Mode Operation ........................................................................ 90
Select an Monitor Layout ..........................................................................90
Select an Monitor......................................................................................91
Call out the Alarm Center..........................................................................92
Call Out the Mini Center............................................................................92
Reset the Alarm ........................................................................................93
Call Out the System Configuration Selection............................................93
Controller Setup........................................................................................94
Set a Password for System Controller.................................................. 94
Change the Password of the System Controller ................................... 96
Set the Timer ........................................................................................ 98
Adjusting the Brightness of LCD Screen............................................... 99
Adjusting the Contrast of LCD Screen................................................ 100
Enable/disable Code Number Display ................................................ 101
Mode Switching................................................................................... 102
Viewing System Version Information................................................... 103
4.1.1.11 Playback Mode Operation................................................................... 104
Select the Screen Layout.......................................................................106

Enable/disable De-interlace....................................................................107
4.1.1.12 EMap Mode Operation........................................................................ 108
Select Monitor Layout in Watch Mode.....................................................109
Enable Audio in Watch Mode..................................................................111
PTZ Operation in Watch Mode................................................................113
4.1.1.13 Monitor Mode Operation..................................................................... 120
Select a Monitor Layout ..........................................................................120
Enable/Disable Audio..............................................................................121
PTZ Operation in Monitor Mode..............................................................122
Switching to Different Monitor Group ......................................................129
4.1.2 How to Apply a Google API Key................................................................... 130
4.2 DVR Setup........................................................................................................................132
4.2.1 ToAdd and Remove DVR Server ................................................................ 132
4.3 Camera Setup..................................................................................................................133
4.4 Schedule Setup................................................................................................................138
4.4.1 To set schedule at a specific portion of time in that hour: ............................ 139
4.5 Backup Setup...................................................................................................................140
4.6 E-MAP Setup....................................................................................................................142
4.6.1 To Set Up the E-Map ................................................................................... 142
4.6.1.1 Add a New Map .................................................................................. 144
4.6.1.2 Add a DVR Server .............................................................................. 146
4.6.1.3 To Use the E-Map............................................................................... 147
4.7 Alarm Setting....................................................................................................................150
4.7.1 To setup an alarm condition......................................................................... 150
4.7.1.1 To Setup the Call Out List................................................................... 151
4.7.1.2 To Setup the Send E-Mail Setting....................................................... 152
4.7.1.3 To Setup the Alarm Sound Setting...................................................... 153
4.7.1.4 Launch program.................................................................................. 153
4.7.1.5 To Set the MMS/SMS Setting ............................................................. 154
4.7.1.6 Popup Video ....................................................................................... 155
4.8 User Setting......................................................................................................................158
CHAPTER 5 USING THE PLAYBACK FUNCTION........................................159
5.1 To Playback the video .....................................................................................................159
5.2 Using the Local Playback Application...........................................................................162
5.3 Using the Download and Playback Application ...........................................................165

5.4 Using the RealTime PlaybackApplication....................................................................167
5.5 To Cut and Save the Wanted Portion of the Recorded Video ...................................169
5.6 To Bookmark a Section of the Video.............................................................................169
5.7 To Search Using the Visual Search...............................................................................170
5.8 To Search Using the Event Search ...............................................................................170
5.9 To Search Using the Intelligent Search.........................................................................172

1
Chapter 1 Introduction
The AVerTM CM3000 is a central monitoring system that enables user to monitor up to 1000 DVR
servers (see also Chapter 1.1 for updating to Gold version) through an internet connection. Like the
DVR program, the CMS system also automatically records and displays video when an event has
occurred on the remote side of the DVR server. You can also playback video files locally or download
from a remote DVR server.
The CMS system Supports Single, Dual, Triple and Four monitor displays. User can operate the CMS
system application on different monitors.

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1.1 Upgrading to CMS GOLD Version
The CMS can be upgraded by installing a USB software License (USB Dongle).After installed the
USB dongle, CMS can monitor up to 1000 remote DVR servers. The USB dongle provides three type
of license for customer choice:
1 ~ 64 Clients(DVR)
65 ~ 150 Clients(DVR)
151 ~ 1000 Clients(DVR)
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Without install a USB dongle, CMS only can monitor 16 DVR and some functions are not
available.
Please follow the below steps to upgrade the CMS.
1. Run the CMS application.
2. Plug in USB Dongle to your CMS server.
3. The CMS system will detect it automatically and the driver installation dialog will pop up. Click OK
to install the driver.
4. If user chooses to install driver later, then un-plug the USB dongle and plug in again later for
installing.
5. After installation completed, the CMS system will restart automatically.
6. DO NOT un-plug the USB Dongle while the DVR application is operating, it may cause the
application crash abnormally.

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1.2 Dual Monitors setting
Video configuration is different for each different VGAchipsets. Please follow the steps below to setup
the dual monitors display.
The CMS application supports resolution in 1280 x 800、1024 x 768、1280 x 1024、1440 x 900、
1680 x 1050、1920 x 1080 and 1920 x 1200.
1.2.1 Graphic card with ATi chipset
1. Enter the ATI Catalyst Control Center, user can click the short-cut or right click on the screen.
2. There are two modes to select ─ Basic and Advanced.