AVer CM3000 User manual

Central Management System
CM3000
User’s Manual
V1.1.0.0

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© 2013 AVer Information Inc. All rights reserved.
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information contained in this documentation is subject to change without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or
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documentation, even if advised of the possibility of such damages.

Manual Conventions
The following conventions are used throughout this manual.
The caution symbol is intended to alert the user of the importance of the particular
installation and operating instructions. Failure to comply may damage the system.
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The information symbol is intended to provide additional information for the purpose of
clarification.

TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION........................................................................... 1
1.1 Upgrading to CMS GOLD Version.....................................................................................2
1.2 Dual Monitors setting...........................................................................................................3
1.2.1 Graphic card with ATi chipset...........................................................................3
1.2.2 Graphic card with NVIDIA chipset....................................................................6
CHAPTER 2 SOFTWARE INSTALLATION ....................................................... 7
2.1 Minimum System Requirements........................................................................................7
2.2 Installing the CM3000 Software in Windows XP/Vista/7................................................8
CHAPTER 3 USING THE CMS.......................................................................... 9
3.1 Running the CMS Software................................................................................................9
3.1.1 Using the Virtual Keyboard..............................................................................9
3.2 Using the CMS Application...............................................................................................10
3.3 Using the Monitor...............................................................................................................13
3.3.1 Using the Monitor Controller.......................................................................... 14
3.3.1.1 To Monitor CMS Server from iMatrix Server ......................................... 20
3.3.2 Familiarizing the Buttons in PTZ Camera Control Panel................................ 22
3.3.3 Live Playback the Recorded Video................................................................ 23
3.3.4 Viewing the GPS Data on the Monitor ........................................................... 25
3.4 Using the MiniCenter Viewer............................................................................................30
3.4.1 Remote Backup............................................................................................. 32
3.4.2 Remote Setup................................................................................................ 36
3.4.2.1 System Setting...................................................................................... 36
3.4.2.2 Camera Setting..................................................................................... 40
3.4.2.3 Record Setting...................................................................................... 42
3.4.2.4 Network Setting..................................................................................... 46
3.4.2.5 Schedule Setting................................................................................... 49
3.4.2.6 Alarm Setting ........................................................................................ 51
To Setup Alarm Recording Setting............................................................54
To Setup Alarm SOP.................................................................................55
3.5 Using the Alarm Center.....................................................................................................56
3.5.1 To Manage Live Alarm Event......................................................................... 56
3.5.2 To Search the Alarm Event ............................................................................ 59
3.5.3 To Navigate the Alarm Information................................................................. 63

CHAPTER 4 CUSTOMIZING THE CMS SYSTEM........................................... 65
4.1 System Setting...................................................................................................................65
4.1.1 Using the System Controller.......................................................................... 70
4.1.1.1 Hardware Introduction........................................................................... 70
Left Side....................................................................................................70
Rear Side..................................................................................................70
Familiarizing with System Controller Panel Buttons..................................71
4.1.1.2 Installation of System Controller ........................................................... 74
Connecting the CMS Server through the USB port...................................74
Connecting the CMS Server through the RS485 port ...............................77
4.1.1.3 Operating the LCD Menu...................................................................... 82
4.1.1.4 Familiarizing with LCD Screen.............................................................. 83
4.1.1.5 Switching to USB CMS Mode ............................................................... 84
4.1.1.6 Switching to 485 CMS Mode................................................................. 85
4.1.1.7 To Select an CMS server ID in 485 CMS mode.................................... 86
4.1.1.8 Upgrading the Firmware of the System Controller................................ 87
4.1.1.9 Locking System Operation.................................................................... 89
4.1.1.10 Center Mode Operation ........................................................................ 90
Select an Monitor Layout ..........................................................................90
Select an Monitor......................................................................................91
Call out the Alarm Center..........................................................................92
Call Out the Mini Center............................................................................92
Reset the Alarm ........................................................................................93
Call Out the System Configuration Selection............................................93
Controller Setup........................................................................................94
Set a Password for System Controller.................................................. 94
Change the Password of the System Controller ................................... 96
Set the Timer ........................................................................................ 98
Adjusting the Brightness of LCD Screen............................................... 99
Adjusting the Contrast of LCD Screen................................................ 100
Enable/disable Code Number Display ................................................ 101
Mode Switching................................................................................... 102
Viewing System Version Information................................................... 103
4.1.1.11 Playback Mode Operation................................................................... 104
Select the Screen Layout.......................................................................106

Enable/disable De-interlace....................................................................107
4.1.1.12 EMap Mode Operation........................................................................ 108
Select Monitor Layout in Watch Mode.....................................................109
Enable Audio in Watch Mode..................................................................111
PTZ Operation in Watch Mode................................................................113
4.1.1.13 Monitor Mode Operation..................................................................... 120
Select a Monitor Layout ..........................................................................120
Enable/Disable Audio..............................................................................121
PTZ Operation in Monitor Mode..............................................................122
Switching to Different Monitor Group ......................................................129
4.1.2 How to Apply a Google API Key................................................................... 130
4.2 DVR Setup........................................................................................................................132
4.2.1 ToAdd and Remove DVR Server ................................................................ 132
4.3 Camera Setup..................................................................................................................133
4.4 Schedule Setup................................................................................................................138
4.4.1 To set schedule at a specific portion of time in that hour: ............................ 139
4.5 Backup Setup...................................................................................................................140
4.6 E-MAP Setup....................................................................................................................142
4.6.1 To Set Up the E-Map ................................................................................... 142
4.6.1.1 Add a New Map .................................................................................. 144
4.6.1.2 Add a DVR Server .............................................................................. 146
4.6.1.3 To Use the E-Map............................................................................... 147
4.7 Alarm Setting....................................................................................................................150
4.7.1 To setup an alarm condition......................................................................... 150
4.7.1.1 To Setup the Call Out List................................................................... 151
4.7.1.2 To Setup the Send E-Mail Setting....................................................... 152
4.7.1.3 To Setup the Alarm Sound Setting...................................................... 153
4.7.1.4 Launch program.................................................................................. 153
4.7.1.5 To Set the MMS/SMS Setting ............................................................. 154
4.7.1.6 Popup Video ....................................................................................... 155
4.8 User Setting......................................................................................................................158
CHAPTER 5 USING THE PLAYBACK FUNCTION........................................159
5.1 To Playback the video .....................................................................................................159
5.2 Using the Local Playback Application...........................................................................162
5.3 Using the Download and Playback Application ...........................................................165

5.4 Using the RealTime PlaybackApplication....................................................................167
5.5 To Cut and Save the Wanted Portion of the Recorded Video ...................................169
5.6 To Bookmark a Section of the Video.............................................................................169
5.7 To Search Using the Visual Search...............................................................................170
5.8 To Search Using the Event Search ...............................................................................170
5.9 To Search Using the Intelligent Search.........................................................................172

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Chapter 1 Introduction
The AVerTM CM3000 is a central monitoring system that enables user to monitor up to 1000 DVR
servers (see also Chapter 1.1 for updating to Gold version) through an internet connection. Like the
DVR program, the CMS system also automatically records and displays video when an event has
occurred on the remote side of the DVR server. You can also playback video files locally or download
from a remote DVR server.
The CMS system Supports Single, Dual, Triple and Four monitor displays. User can operate the CMS
system application on different monitors.

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1.1 Upgrading to CMS GOLD Version
The CMS can be upgraded by installing a USB software License (USB Dongle).After installed the
USB dongle, CMS can monitor up to 1000 remote DVR servers. The USB dongle provides three type
of license for customer choice:
1 ~ 64 Clients(DVR)
65 ~ 150 Clients(DVR)
151 ~ 1000 Clients(DVR)
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Without install a USB dongle, CMS only can monitor 16 DVR and some functions are not
available.
Please follow the below steps to upgrade the CMS.
1. Run the CMS application.
2. Plug in USB Dongle to your CMS server.
3. The CMS system will detect it automatically and the driver installation dialog will pop up. Click OK
to install the driver.
4. If user chooses to install driver later, then un-plug the USB dongle and plug in again later for
installing.
5. After installation completed, the CMS system will restart automatically.
6. DO NOT un-plug the USB Dongle while the DVR application is operating, it may cause the
application crash abnormally.

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1.2 Dual Monitors setting
Video configuration is different for each different VGAchipsets. Please follow the steps below to setup
the dual monitors display.
The CMS application supports resolution in 1280 x 800、1024 x 768、1280 x 1024、1440 x 900、
1680 x 1050、1920 x 1080 and 1920 x 1200.
1.2.1 Graphic card with ATi chipset
1. Enter the ATI Catalyst Control Center, user can click the short-cut or right click on the screen.
2. There are two modes to select ─ Basic and Advanced.

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3. If user selected Basic mode, press the Quick Settings tab. Then select the Select a different
desktop mode and click Go.
4. Select the Extended Desktop and then click Finish.

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5. If user selected the Advanced mode, click the View button.
6. In Display Manager, right click on the second Display on the right side and select Extend Main
onto monitor.
7. Adjust each monitor resolution to 1280 x 800、1024 x 768、1280 x 1024、1440 x 900、1680 x
1050、1920 x 1080 or 1920 x 1200.

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1.2.2 Graphic card with NVIDIA chipset
1. Click the NVIDIAnView, and select the Dualview mode.
2. Adjust each monitor resolution to 1280 x 800、1024 x 768、1280 x 1024、1440 x 900、1680 x
1050、1920 x 1080 or 1920 x 1200.
3. To review if the display mode is correct, you can check the task bar. The task bar will show on the
first monitor only.
Monitor 1 Monitor 2

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Chapter 2 Software Installation
This chapter describes how to install the CM3000 software.
- Before installing the software, make sure the Windows OS patches are up to date and
the video graphic card driver is up to date.
- Please disable the User Account Control (UAC) function before install the CMPC
program. To disable UAC, please go to Control Panel >> User Account Control.
After disable UAC function, please restart system, and then, install CMPC
program.
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To ensure you have the latest copy of the CM3000 software, download the updated version
from the following site:
Worldwide :
http://surveillance.aver.com/download-center >> Software Application >> CM3000 >>
Software; Click Search button
2.1 Minimum System Requirements
First, must verify if the computer meets the minimum system requirements.
CPU
Pentium4 3.0GHz or above recommended
OS
Windows XP Professional 32 bit/ 7 32bit & 64bit
RAM
512MB for dual display,1GB for Quad display
Hard disk
120GB or higher
Media
CD-ROM drive
VGA
32-bit high color SVGA graphics card with 256MB video memory and
DirectDraw/ YUV Rendering Capability
Audio
Sound card and speakers
Internet capacity
10/100 Base-T Ethernet card or Gigabit Ethernet

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2.2 Installing the CM3000 Software in Windows XP/Vista/7
DO NOT install CMS application, NV DVR application, and MXR Client Software at the
same computer system.
1. Place the installation CD into the CD-ROM drive
then click Install CM3000. And follow the on-
screen instructions.
2. Please carefully read the license agreement. Click Yes to accept the agreement.
3. Enter the administrator ID and password.
4. Click Finish.
5. User may now run the CMS program. To run the application, click on your PC desktop or
click Start>>CMS > CMS >CM3000.

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Chapter 3 Using the CMS
3.1 Running the CMS Software
To run the application, double-click on your PC desktop or click Start > CMS > CM3000.
For security purposes, some of the features would require you to enter a User ID and Password before
they can be accessed. When the Authorization dialog box appears, key in your User ID and Password.
(If this is the first time, enter the one you have registered when installing the software.)
3.1.1 Using the Virtual Keyboard
If the keyboard is not available, you may use the Virtual Keyboard. Just click to show the virtual
keyboard. For uppercase and lowercase, click shift button.

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3.2 Using the CMS Application
When an alarm occurred on the DVR server, the video is transmitted to the CMS and display on the
main screen. The transmit video can be an image or live video. User can select the type of video
transmitting in System setting (see also Chapter 4.1). You may download and playback the complete
video directly from the DVR server by clicking on the event log. Make sure the main DVR server is
set to send video to the CMS when an alarm has occurred.
The video stream before the eye indicates the latest occurrence. Also, there is a red frame which
indicates the latest occurrence when the video transmitting is alarm image type.
CMS Center in Alarm Live Video Mode

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Name
Function
(1) Exit
Call up the Logout dialog box.
In the logout dialog box, you may do the following:
- Click Exit to close the CMS program. Only the administrator is
authorized to access this command.
- Click Login to sign-in as a different user.
- Click Minimize to reduce the CMS to taskbar button. The authorization is
required, please enter the password.
- Click Cancel to close the Logout dialog box.
- Click About to find out more about the software and update CMS
firmware.
Click Update in Product Information window to upgrade the newest CMS
application. In Live Update window, select the Server Site and Address
and click Update.
(2) Camera ID
Show the number of cameras that are being viewed. When you are in
single screen mode, click the camera ID number to switch and view the
camera. This function only available in Alarm Live Video mode.
(3) E-map (F3)
Switch to display the map and show the location of the DVR server on
the map. If you are using a single monitor, press ESC to revert back to
the CMS main application( see also Chapter 4.6.2)
(4) Monitor (F4)
Switch to display live video from the selected DVR servers group. If user
is using a single monitor, press ESC to revert back to the CMS main
application(see also Chapter 3.3).
(5) Reset Alarm
Click to reset all DVR alarm status
(6) MiniCenter Viewer
To call out the MiniCenter viewer. Also, user can double click on screen
or alarm event to call out the MiniCenter Viewer.(Also refer to Chapter
3.4 )
(7) Network
Enable/disable the remote alarm data received. This is activated
automatically when the CMS software starts up.
(8) Refresh
To refresh the alarm video that display on the screen. This function only
available in Alarm Live Video mode.
(9) Setup
Configure the CMS system settings. Only the administrator is authorized
to access this command. (see also Chapter 4)
(10) Playback
Select to playback video from the local hard disk or remote DVR server
(see also Chapter 5).
(11) Alarm Center
To view, search, and navigate the alarm (see also Chapter 3.5).

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Name
Function
(12) DVR Status
To view all monitor DVRs’status –IP, CPU usage, Bandwidth usage,
HDD free space, Connection status, Video Loss status….and so on.
(13) Split Screen
Mode
Select from 6 different split screen types to view all the cameras. It also
allows you to switch and view different camera number by click Camera
ID in a single screen mode. This function only available in Alarm Live
Video mode.
(14) Status
Display the current date, and time
(15) Log extender
Expand and reduce the log viewer
(16) Log viewer
List the entire info in event mode or text mode from all DVR servers.
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There are a few Hot keys for quick switching between the different applications or display
mode on a single monitor system.
-F1: displays current DVR server information on the CMS Monitor screen
-F3: Switches to E-Map mode
-F4: Switches to Monitor mode
-Esc: Switches back to the CMS application main screen
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When CMS Center in Alarm Image mode, right-click on the alarm image will call out Clear
All short-cut. Select to clear all current displayed alarm images.
CMS Center in Alarm Image mode

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3.3 Using the Monitor
When user has setup the monitor set in Camera Setup (see also Chapter 4.3), then click Monitor to
view all selected cameras live video and playback. The monitor will switch to monitor mode, if user
using more than one monitor, then all enabled monitors will switch to monitor mode.
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Right-click on the channel screen could select to start recording.
Dual Monitor Screen
The following will describe the buttons function on Monitor interface.
Name
Function
(1) Center
Back to CM3000 main UI(center UI)
(2) Monitor
Controller
To call out monitor controller dialog box. User can manage the monitor set
in monitor controller dialog( see also Chapter 3.3.1)
(3) PTZ
To call out PTZ control panel(see also Chapter 3.3.2)